

Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
At Amazon, we knew exactly how much it would cost if a fulfillment center was down for an hour.
The AI features further contribute by expediting threat detection and incident response, ensuring tangible returns through operational savings.
It is one of those tools that needs to work right out of the box, and thankfully, it does; it is reliable, and the setup time was quick and straightforward.
My ability to monetize it as a gateway security appliance to offer enhanced service offerings allows me to increase our price point.
Cisco TAC is very competent.
With our established point of contact within Cisco, our experience has greatly improved; we no longer log all issues through technical cases, as we can go directly to our account managers or customer service team, which expedites resolution.
I would rate the technical support ten out of ten. Hands down.
They're able to remotely manage the devices if necessary for support.
I use official documentation, guides, or manuals for Untangle NG Firewall.
They got back to me pretty quickly, the response time was fast, and they're knowledgeable.
We turn the traffic to the Cisco Secure Access cloud, and we can manage and apply the policies that are necessary, making it very easy to scale the solution.
Cisco has a great benefit in that you can integrate with other solutions in an easy way because it has a lot of protocols to integrate with others and sophisticated steps that we can apply for integration.
Performance has remained consistent, usage has increased, and we have not experienced scalability-related limitations.
Since it can be put on any box, the scalability is fantastic.
Cisco is renowned for their reliability, and their products perform well under high data usage.
The service consistently provides secure connectivity for remote users, contractors, and hybrid environments with minimal disruption.
I rate the stability of Cisco Secure Access as ten out of ten.
I would rate the stability and reliability of Untangle NG Firewall as a ten.
I haven't had to mess with it too much; it's pretty stable.
Modernization is needed, specifically in the enhancement of security features and functionality.
It was challenging to learn because it has a significant learning curve and requires considerable training to become proficient.
The granular access issue is coming from the product limitation at the moment, as it does not offer us the option to tell it that a particular role can only manage websites, allowed sites, and blocked sites.
The user interface, training, and general product innovation need improvement.
I haven't dug into the advanced features, but I think some of the advanced capabilities are probably where it lacks a little bit, with the filtering and firewall rules.
I would like to improve the ad blocker and SSL Inspector by having more settings in the filters, cookie filters, and pass lists.
The solution is cheaper than premium options such as Palo Alto, existing Cisco licenses facilitate replacing previous solutions with Cisco Secure Access smoothly and affordably.
It is good because you want to push Cisco Secure Access, and regarding the price, it is very much below other products.
Improvement on the pricing will help in expanding the market for Cisco Secure Access and then it can be affordable to much more number of companies than what it is right now.
It's less expensive, especially because it has a lot of the pieces integrated into the firewall, so you get savings on that front.
It is not very expensive, so it is affordable for my budget.
It eliminates the hassle of switching on VPNs and provides a direct connection to resources via Cisco Secure Access.
They are sending the traffic encrypted and categorizing the traffic based on the type, whether web traffic or internet traffic, and doing the security mechanism that is needed for the traffic type.
Using ZTNA in Cisco Secure Access has positively affected my transition and my clients' transition to Zero Trust and least privilege principles, reinforcing the security posture.
The ease of use and the built-in and integrated features, including the apps that include OpenVPN, IPsec, and WireGuard VPN, are all built straight into Untangle NG Firewall.
The all-in-one gateway security functions and the ability to install it on generic equipment stand out.
The most useful features of Untangle NG Firewall are the firewall and bandwidth control capabilities.
| Product | Mindshare (%) |
|---|---|
| Cisco Secure Access | 0.4% |
| Untangle NG Firewall | 1.0% |
| Other | 98.6% |

| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 13 |
| Large Enterprise | 36 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 1 |
Cisco Secure Access is a comprehensive Security Service Edge (SSE) solution (a key component of a SASE solution) that addresses the complexities of securing a hybrid enterprise. Cloud-delivered and grounded in zero trust, it delivers a unique blend of user simplicity and IT efficiency for frictionless, secure access to all applications—SaaS (with gen AI), private apps, and the internet—regardless of user location or device. Secure Access protects users, data, and devices against relentless, sophisticated, and constantly evolving threats including AI-driven attacks and identity breaches.
Provides all core SSE components (ZTNA, SWG, CASB, and FWaaS) plus extended capabilities.
Includes VPN-as-a-Service (VPNaaS), data loss prevention (DLP), AI Assistant, visibility/control/guardrails for generative AI use, digital experience monitoring (DEM), reserved IP, remote browser isolation (RBI), DNS-layer security, flexible security enforcement (in cloud or on-premises), policy verification, and more.
Protects users as they seamlessly access resources and apps with no extra steps needed, regardless of protocol, port, or level of customization
Simplifies IT operations through a single client, single dashboard, single license, and unified policies.
Lowers risk with least privilege, granular controls backed with unmatched threat intelligence of Cisco Talos.
Eases interoperability with other products from Cisco and third-party vendors with common administrative controls, data structures, and policy management.
Robust integrations
Integrates with Cisco Identity Intelligence to protect against the startling increase in identity-based attacks.
Integrates with many SAML Identity Providers (IDPs) such as AD, Azure AD, Okta, Ping, etc.
Integrates with Cisco offerings including SD-WAN, Splunk, XDR, Thousand Eyes, third party technologies such as Menlo RBI, Chrome Enterprise Browser, and AppOmni for SSPM.
Untangle NG Firewall provides a user-centric security firewall solution. It combines ease of integration with features such as comprehensive web filtering, VPN capabilities, and content control, tailored for small businesses and scalable for enterprise deployments.
Untangle NG Firewall is designed to enhance network security for small businesses, law offices, and unions. It offers centralized management and strong performance with features like SSL inspection, application control, and threat detection. Users appreciate customization options, bandwidth management, and tools like OpenVPN. However, there is room for improvement in reporting, hardware specs, and configuration options to match evolving security requirements. The call for a mobile app, better content filtering, and robust VPN capabilities is growing alongside a desire for improved licensing and support structures.
What are the important features?In industries like law offices and unions, Untangle NG Firewall is implemented primarily on-premises and managed via the cloud. Its integration with existing hardware allows for seamless deployment, delivering features such as web filtering, intrusion prevention, and virus blocking. The easy setup and diverse capabilities make it a suitable option for enhancing security in various professional environments.
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