No more typing reviews! Try our Samantha, our new voice AI agent.

Cisco Secure Access vs Symantec Zero Trust Network Access (ZTNA) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Access
Ranking in ZTNA
6th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
72
Ranking in other categories
Secure Web Gateways (SWG) (4th), Firewalls (9th), Cloud Access Security Brokers (CASB) (3rd), Secure Access Service Edge (SASE) (3rd), Domain Name System (DNS) Security (2nd)
Symantec Zero Trust Network...
Ranking in ZTNA
25th
Average Rating
0.0
Reviews Sentiment
4.4
Number of Reviews
1
Ranking in other categories
Access Management (30th), ZTNA as a Service (22nd)
 

Mindshare comparison

As of August 2026, in the ZTNA category, the mindshare of Cisco Secure Access is 2.9%, up from 0.5% compared to the previous year. The mindshare of Symantec Zero Trust Network Access (ZTNA) is 2.1%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA Mindshare Distribution
ProductMindshare (%)
Cisco Secure Access2.9%
Symantec Zero Trust Network Access (ZTNA)2.1%
Other95.0%
ZTNA
 

Featured Reviews

reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.
cto543714 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Restricts access to applications but improvement is needed in integrations
Over the last year, I have been working with customers because it's changing and maturing. These things are rolled out in segments and chunks, not all at once. Additional internal work is often required to make it functional, such as properly configuring the active directory. This internal work can take up to three months. The process varies, and implementing Symantec ZTNA quickly is not realistic. I wouldn't recommend the tool to non-core customers because you won't get the support you need. I'd rate Symantec ZTNA a seven on a scale of one to ten. They're still integrating different pieces into their solution. The challenge with ZTNA is that different companies implement it slightly differently, with some features present in one product but missing in another. ZTNA is a tricky acronym that companies use, but when you look closely, you find that each vendor might only have some of the expected features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My boss loves Cisco Secure Access, as it finally gave him the ability to look at what people were doing and stop them from doing unwise things."
"The return on investment in Cisco Secure Access is significant, providing substantial savings in time, data loss prevention, and management of protection, with time savings reaching up to 30% based on the processing time and retention policy of Cisco Secure Access, which is more than 30% better than others."
"My experience is that Cisco has been in an area where there have been many different solutions for security, and now they are converging, but they are moving into more of a 360 view, and I have more or less everything in the same platform, so Cisco is moving in the right direction."
"Cisco Secure Access has benefited my organization by allowing people to connect 24/7, ensuring reliability."
"I believe Cisco Secure Access is the best option on the market at the moment; it is the right and recommended choice."
"The features I have mentioned benefit our company overall by giving us one single pane of glass, where we can see all the rule sets, and our end customers appreciate having one single control point of the network."
"The biggest return on investment when using this product is that I can be proud of my work."
"They've protected us from threats like phishing and ransomware."
"The most valuable feature of this product is restricting and controlling what people have access to. If I want a contractor to connect to my network, I can give them access to only the specific things they need without giving them full VPN access to my entire network. That's the main benefit everyone gets from it. The value depends on how many users and applications you have and what you want to share."
 

Cons

"However, the cost of Cisco's products and licensing is high, and mid-size or smaller businesses typically cannot afford Cisco Secure Access."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"The license model can be simplified; it is a bit tricky to understand exactly which licenses you need."
"The worst part was the migration from Umbrella to Cisco Secure Access; we experienced some difficulties during that process."
"Having been associated with Cisco for more than fifteen to twenty years, I find it increasingly difficult to get tech support these days. Although Cisco is reliable, the process to raise a support ticket has become more complex, requiring specific user accounts and access to specialized platforms."
"I received support from the team for Cisco Secure Access related to web services. There were occasional delays of up to two working days."
"There is indeed room for improvement regarding first-level support; they need to ensure that knowledgeable people are available."
"Cisco Secure Access is a strong platform, but there are a few areas that could be improved."
"For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don't. For example, if you want to use two-factor authentication, you need to integrate that into the solution. Or if you want to accept protocols other than web coming to your secure gateway, that's another integration. Supporting different devices like Macs, Samsung phones, or iPhones also requires more integrations. Ensuring all these integrations work properly is an ongoing process and a moving target."
 

Pricing and Cost Advice

"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."
"For what you get, it's a fair price in comparison to other products."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing."
report
Use our free recommendation engine to learn which ZTNA solutions are best for your needs.
908,858 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
Outsourcing Company
7%
Construction Company
14%
Financial Services Firm
9%
Manufacturing Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise13
Large Enterprise36
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Access?
Before adopting Cisco Secure Access, we primarily relied on traditional VPN-based remote access solutions combined with supporting security tools for web filtering, access control, and visibility. ...
What is your primary use case for Cisco Secure Access?
Cisco Secure Access serves as our primary solution for providing secure remote access to corporate applications and resources for a distributed workforce. We use it to enforce consistent security p...
What advice do you have for others considering Cisco Secure Access?
My biggest piece of advice is to approach Cisco Secure Access as a strategic, zero trust initiative rather than simply a replacement for traditional VPN technology. Organizations get the most value...
What is your experience regarding pricing and costs for Symantec Zero Trust Network Access (ZTNA)?
Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing.
What needs improvement with Symantec Zero Trust Network Access (ZTNA)?
For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don...
What is your primary use case for Symantec Zero Trust Network Access (ZTNA)?
The solution helps to allow access only to what is explicitly needed. This means restricting access to specific applications rather than providing broad access to multiple resources, some of which ...
 

Also Known As

No data available
Symantec Secure Access Cloud, Luminate.io, Luminate
 

Overview

 

Sample Customers

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
NEX, AIG, Fiverr, Upwork
Find out what your peers are saying about Fortinet, Tailscale, Check Point Software Technologies and others in ZTNA. Updated: July 2026.
908,858 professionals have used our research since 2012.