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Cisco Secure Access vs Portnox comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
Cisco Secure Access improves ROI by reducing costs, consolidating platforms, minimizing risks, and enhancing efficiency with significant savings.
Sentiment score
4.5
Portnox improves network security with efficient cloud-based management, reducing maintenance needs and offering quick policy control advantages.
At Amazon, we knew exactly how much it would cost if a fulfillment center was down for an hour.
Director, Network Services at a healthcare company with 10,001+ employees
The AI features further contribute by expediting threat detection and incident response, ensuring tangible returns through operational savings.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
It is one of those tools that needs to work right out of the box, and thankfully, it does; it is reliable, and the setup time was quick and straightforward.
Cyber Security Manager at a non-profit with 501-1,000 employees
If I compare this to an on-premises environment using Cisco ISE or Aruba ClearPass, it would require phenomenally large teams for infrastructure management.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
If you were moving from a traditional on-premise NAC that was 100% managed by the IT department, there would be great savings in going to a cloud-based NAC with Portnox.
IT Infrastructure Manager at a tech vendor with 501-1,000 employees
Most customers feel value immediately upon deployment.
Product Manager at Applied Principles Limited
 

Customer Service

Sentiment score
6.6
Cisco Secure Access support is competent and reliable but effectiveness varies by engineer expertise and region, with mixed experiences.
Sentiment score
6.9
Portnox's customer service is praised for responsiveness and helpfulness, though some suggest improvements in local services and partner training.
Cisco TAC is very competent.
Network Operations Engineer at Redex IT Limited
With our established point of contact within Cisco, our experience has greatly improved; we no longer log all issues through technical cases, as we can go directly to our account managers or customer service team, which expedites resolution.
Cyber Security Manager at a non-profit with 501-1,000 employees
This stems from their original business in networking, integrating router and switch operations, as well as security devices.
Pre-Sales Solution Partner at a computer software company with 11-50 employees
The main area needing improvement is the technical knowledge of support staff.
Senior Network Engineer at a tech services company with 11-50 employees
For very high severity issues where the entire office is non-functional, response time is within 30 minutes.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
They respond very immediately and provide detailed, amazing support.
Systems Analyst at a construction company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
5.7
Cisco Secure Access scales efficiently with user demand, integrates seamlessly, and receives positive feedback on its cloud capabilities.
Sentiment score
7.7
Portnox effectively scales for multiple deployments, supports thousands of endpoints, and adjusts easily, though large environments may need tweaks.
We turn the traffic to the Cisco Secure Access cloud, and we can manage and apply the policies that are necessary, making it very easy to scale the solution.
System Engineer at a tech services company with 51-200 employees
I would rate scalability at eight to nine out of ten.
Pre-Sales Solution Partner at a computer software company with 11-50 employees
Cisco Secure Access scales with the growing needs of our company.
Senior Architect at Sempra
We have never had any challenge based on a customer who has 1,000 devices versus a customer who has 30,000 devices; the feel is the same.
Product Manager at Applied Principles Limited
They ensure the backend can support it and do the provisioning while maintaining headroom and elasticity.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
I rate scalability a ten; you simply pay and you get more.
Network And Security Engineer at a manufacturing company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.5
Cisco Secure Access is praised for its stability and reliability, with minor issues considered manageable by users.
Sentiment score
7.4
Portnox is generally reliable, with high stability ratings, but experiences occasional glitches and recommends improved update communication.
Cisco is renowned for their reliability, and their products perform well under high data usage.
Network Operations Engineer at Redex IT Limited
I rate the stability of Cisco Secure Access as ten out of ten.
General Manager at Datasoft Comnet
The solution is stable enough, and I did not experience any latency or performance issues.
Director -Digital Transformation at Convergence
The product itself is available and its uptime is 100%.
Systems Analyst at a construction company with 1,001-5,000 employees
In the four years that I used Portnox, if it crashed or the server crashed, that would not have been more than once.
Information Technology System Administrator at a energy/utilities company with 10,001+ employees
If there is a version one and another version, the communication between the organization using it and Portnox should be firm so they can coordinate effectively.
Windows Server Administrator/ IT Support Officer at a financial services firm with 5,001-10,000 employees
 

Room For Improvement

Cisco Secure Access requires better licensing, integration, AI, security, and management, with concerns over pricing, setup, and IPv6 support.
Portnox users seek better integration, interface improvements, flexible configuration, enhanced reporting, and reduced cloud reliance for on-premises solutions.
Modernization is needed, specifically in the enhancement of security features and functionality.
Pre-Sales Solution Partner at a computer software company with 11-50 employees
It was challenging to learn because it has a significant learning curve and requires considerable training to become proficient.
Network Operations Engineer at Redex IT Limited
The granular access issue is coming from the product limitation at the moment, as it does not offer us the option to tell it that a particular role can only manage websites, allowed sites, and blocked sites.
Technical Product Owner at a tech vendor with 10,001+ employees
Ideally, we should be able to search for any MAC address in the database, regardless of its authentication status, to see all its associated groups and potential conflicts.
President at TrackerSoft
When I reach the technical support, they give solutions that do not help me much, so I try to search the internet for other users' experiences to find solutions.
IT Project Manager at Xpress technologies
When I'm doing filtering at times, it doesn't filter the items properly.
Systems Analyst at a construction company with 1,001-5,000 employees
 

Setup Cost

Cisco Secure Access pricing is confusing and costly, with licensing complexities affecting competitiveness despite some discounts and positive experiences.
Portnox offers competitive, transparent pricing under $20 per device annually, though opinions on affordability vary among users.
The solution is cheaper than premium options such as Palo Alto, existing Cisco licenses facilitate replacing previous solutions with Cisco Secure Access smoothly and affordably.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
It is good because you want to push Cisco Secure Access, and regarding the price, it is very much below other products.
Junior Information Technology Consultant Security at a tech services company with 10,001+ employees
Renewal prices have been surprisingly high.
Pre-Sales Solution Partner at a computer software company with 11-50 employees
If you compare Portnox with all other well-known standard products, it is the cheapest.
IT Network Engineer at a tech vendor with 5,001-10,000 employees
The pricing is a bit high, possibly due to the cloud features and running instances across regions like the US, Asia, and Europe.
President at TrackerSoft
You are charged according to the number of users.
Senior Network Engineer at a tech services company with 11-50 employees
 

Valuable Features

Cisco Secure Access excels in robust security, user-friendly management, and enhanced diagnostics with AI, ThousandEyes, and Cisco Talos integration.
Portnox provides agentless, scalable network visibility and security with easy management and integration, streamlining access control and operational efficiency.
It eliminates the hassle of switching on VPNs and provides a direct connection to resources via Cisco Secure Access.
General Manager at Datasoft Comnet
They are sending the traffic encrypted and categorizing the traffic based on the type, whether web traffic or internet traffic, and doing the security mechanism that is needed for the traffic type.
Solution Architect at Velocis Systems
Using ZTNA in Cisco Secure Access has positively affected my transition and my clients' transition to Zero Trust and least privilege principles, reinforcing the security posture.
Ts Senior Technical Consultant at a tech vendor with 10,001+ employees
It's notable how Portnox has improved operational efficiency.
IT Network Engineer at a tech vendor with 5,001-10,000 employees
It is a very robust application because three teams use that part: the network team, the security team, and the support people.
Windows Server Administrator/ IT Support Officer at a financial services firm with 5,001-10,000 employees
It is possible to find the MAC address in the switch, but in Portnox, it is very useful to see the status of those ports, and that increases our security.
Assistant System Engineer at Tata Consultancy
 

Categories and Ranking

Cisco Secure Access
Ranking in ZTNA
6th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
43
Ranking in other categories
Secure Web Gateways (SWG) (6th), Firewalls (11th), Cloud Access Security Brokers (CASB) (3rd), Secure Access Service Edge (SASE) (5th), Domain Name System (DNS) Security (2nd)
Portnox
Ranking in ZTNA
8th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
29
Ranking in other categories
Network Access Control (NAC) (6th), Passwordless Authentication (1st)
 

Mindshare comparison

As of March 2026, in the ZTNA category, the mindshare of Cisco Secure Access is 3.0%, up from 0.1% compared to the previous year. The mindshare of Portnox is 3.3%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA Mindshare Distribution
ProductMindshare (%)
Cisco Secure Access3.0%
Portnox3.3%
Other93.7%
ZTNA
 

Featured Reviews

Kartik Amin - PeerSpot reviewer
Network Operations Engineer at Redex IT Limited
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.
Maurice Mwaura - PeerSpot reviewer
Product Manager at Applied Principles Limited
Unified access control has improved compliance visibility and simplified passwordless access
There is work to be done when it comes to making the solution more seamless. For example, when a user is denied access, they would need a way to maybe self-resolve themselves, perhaps a way to generate a ticket on their own, something around resolutions. When it comes to users using the product, that is where good products are differentiated from products that are a bit of a challenge. Portnox has much to do in terms of their reporting. The generated reports need improvement. Things that other tools would say are normal are usually not present. For example, there is a page called NAS devices or NAS network that is able to show the switches that have been managed. Currently, there is no way of generating an easy report or an easy way of just generating something to tell the customer what they have been able to achieve so far. This is not done yet and is still very manual. I think there is work to be done there. More integrations around the various products being used would be beneficial. So far I have not encountered any major challenge. Where there was a challenge, I think support came in and helped us resolve. In fact, most of the challenges are not with the product; they are with the customer environment. I think that is just to update their documentation where they have come across a new vendor for easier integrations in the future.
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
9%
Construction Company
7%
Financial Services Firm
6%
Manufacturing Company
16%
Financial Services Firm
12%
Healthcare Company
9%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise27
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Access?
My experience with the pricing, setup cost, and licensing for Cisco Secure Access is that it is part of our security EA, so it is included in our program, which is part of a much bigger portfolio.
What is your primary use case for Cisco Secure Access?
Cisco Secure Access has many features, and I want to clarify whether the discussion pertains to Cisco ISE or the Cisco client, as the new product name created some confusion with other Cisco produc...
What advice do you have for others considering Cisco Secure Access?
Cisco Secure Access always requires monitoring for updates and signatures, similar to a health check, but not intensive maintenance. It is very good and very stable. I provide this product with an ...
What is your experience regarding pricing and costs for Portnox Clear?
Portnox's pricing is very conservative and offers great value for money. If I compare it with any other solution, pricing is definitely at the top of the list because it is very affordable. Pricing...
What needs improvement with Portnox Clear?
In Portnox, the area that has room for improvement is that older data is not fetching correctly. For an older switch, for example, a six-month-old switch that we just added, it does not happen to e...
What is your primary use case for Portnox Clear?
My use case for Portnox is for whitelisting ports and adding policies. We are using two modes: enforce mode and monitoring mode. For monitoring, we are using some smaller switches, just some busine...
 

Also Known As

No data available
Access Layers Portnox, Portnox CLEAR
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
Data Realty, Royal London, Wales Millennium Centre, McLaren Construction Group, EL AL Israeli Airlines, 
Find out what your peers are saying about Cisco Secure Access vs. Portnox and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.