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Cisco Secure Access vs Portnox comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
Cisco Secure Access offers enhanced security integration and operational savings, reducing costs and personnel demands while improving resource allocation.
Sentiment score
5.5
Portnox enhances security and efficiency, offering cost-effective NAC solutions with easier management compared to Cisco ISE or Aruba ClearPass.
At Amazon, we knew exactly how much it would cost if a fulfillment center was down for an hour.
Director, Network Services at a healthcare company with 10,001+ employees
The AI features further contribute by expediting threat detection and incident response, ensuring tangible returns through operational savings.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
From my point of view, the biggest return on investment when using Cisco Secure Access is the security it provides, and I believe the best word to describe it is best security, ensuring our protection.
Senior Architect at Sempra
If I compare this to an on-premises environment using Cisco ISE or Aruba ClearPass, it would require phenomenally large teams for infrastructure management.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
If you were moving from a traditional on-premise NAC that was 100% managed by the IT department, there would be great savings in going to a cloud-based NAC with Portnox.
IT Infrastructure Manager at a tech vendor with 501-1,000 employees
 

Customer Service

Sentiment score
7.0
Cisco Secure Access offers highly-rated support with some delays, valued TAC distribution, and dedicated account teams for efficient resolution.
Sentiment score
6.8
Portnox customer service is praised for responsiveness, with some suggesting improvements in issue resolution and ticket handling.
This stems from their original business in networking, integrating router and switch operations, as well as security devices.
Pre-Sales Solution Partner at a computer software company with 11-50 employees
Although Cisco is reliable, the process to raise a support ticket has become more complex, requiring specific user accounts and access to specialized platforms.
General Manager at Datasoft Comnet
Our engineers are very satisfied with the features, technical assistance, and documentation provided by Cisco.
Director -Digital Transformation at Convergence
The main area needing improvement is the technical knowledge of support staff.
Senior Network Engineer at a tech services company with 11-50 employees
For very high severity issues where the entire office is non-functional, response time is within 30 minutes.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
They respond very immediately and provide detailed, amazing support.
Systems Analyst at a construction company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.4
Cisco Secure Access is praised for its scalability, adaptability, high availability, and efficiency in handling growing company needs.
Sentiment score
7.6
Portnox scales efficiently, supporting many endpoints and users, though costs may increase with growth; cloud features enhance adaptability.
We turn the traffic to the Cisco Secure Access cloud, and we can manage and apply the policies that are necessary, making it very easy to scale the solution.
System Engineer at a tech services company with 51-200 employees
I would rate scalability at eight to nine out of ten.
Pre-Sales Solution Partner at a computer software company with 11-50 employees
Cisco Secure Access scales with the growing needs of our company.
Senior Architect at Sempra
They ensure the backend can support it and do the provisioning while maintaining headroom and elasticity.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.6
Cisco Secure Access is highly stable and reliable, with minimal downtime, handling high data usage and regional connectivity well.
Sentiment score
7.4
Portnox is generally stable and reliable, but some users report latency and configuration issues, particularly with CORE.
Cisco is renowned for their reliability, and their products perform well under high data usage.
Network Operations Engineer at Astreya Partners, Inc.
I rate the stability of Cisco Secure Access as ten out of ten.
General Manager at Datasoft Comnet
The solution is stable enough, and I did not experience any latency or performance issues.
Director -Digital Transformation at Convergence
The product itself is available and its uptime is 100%.
Systems Analyst at a construction company with 1,001-5,000 employees
In the four years that I used Portnox, if it crashed or the server crashed, that would not have been more than once.
Information Technology System Administrator at a energy/utilities company with 10,001+ employees
If there is a version one and another version, the communication between the organization using it and Portnox should be firm so they can coordinate effectively.
Windows Server Administrator/ IT Support Officer at a financial services firm with 5,001-10,000 employees
 

Room For Improvement

Cisco Secure Access needs better security, global coverage, pricing, AI features, integration, user experience, and simpler support to compete effectively.
Portnox needs interface, integration, and support improvements; licensing, cloud reliance, and user convenience issues impact user satisfaction.
Modernization is needed, specifically in the enhancement of security features and functionality.
Pre-Sales Solution Partner at a computer software company with 11-50 employees
Previously, sending an email would automatically create a ticket, but now it requires accessing specific portals, making the process complicated.
General Manager at Datasoft Comnet
Prices are high when compared to competitors, which makes it challenging to position the product with customers.
Director -Digital Transformation at Convergence
Ideally, we should be able to search for any MAC address in the database, regardless of its authentication status, to see all its associated groups and potential conflicts.
President at TrackerSoft
When I'm doing filtering at times, it doesn't filter the items properly.
Systems Analyst at a construction company with 1,001-5,000 employees
They don't have much support during Asia Pacific hours.
IT Network Engineer at a tech vendor with 5,001-10,000 employees
 

Setup Cost

Cisco Secure Access pricing is high, challenging smaller markets, yet offers value with discounts and existing relationships mitigating costs.
Portnox offers scalable, device-based yearly pricing viewed as reasonable, though subscription-only options raise concerns for some users.
The solution is cheaper than premium options such as Palo Alto, existing Cisco licenses facilitate replacing previous solutions with Cisco Secure Access smoothly and affordably.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Renewal prices have been surprisingly high.
Pre-Sales Solution Partner at a computer software company with 11-50 employees
Cisco is known for being a premium product, and its pricing reflects this.
General Manager at Datasoft Comnet
If you compare Portnox with all other well-known standard products, it is the cheapest.
IT Network Engineer at a tech vendor with 5,001-10,000 employees
The pricing is a bit high, possibly due to the cloud features and running instances across regions like the US, Asia, and Europe.
President at TrackerSoft
You are charged according to the number of users.
Senior Network Engineer at a tech services company with 11-50 employees
 

Valuable Features

Cisco Secure Access offers strong security, DNS functionality, ZTNA, easy management, scalability, and affordability with seamless connectivity without VPNs.
Portnox provides scalable, cloud-based network security with intuitive management, seamless integration, real-time alerts, and comprehensive endpoint visibility.
It eliminates the hassle of switching on VPNs and provides a direct connection to resources via Cisco Secure Access.
General Manager at Datasoft Comnet
They are sending the traffic encrypted and categorizing the traffic based on the type, whether web traffic or internet traffic, and doing the security mechanism that is needed for the traffic type.
Solution Architect at Velocis Systems
The main feature of interest to me and the customers is DNS security and Integrated Secure Web Control (ISWC).
Pre-Sales Solution Partner at a computer software company with 11-50 employees
It's notable how Portnox has improved operational efficiency.
IT Network Engineer at a tech vendor with 5,001-10,000 employees
It is a very robust application because three teams use that part: the network team, the security team, and the support people.
Windows Server Administrator/ IT Support Officer at a financial services firm with 5,001-10,000 employees
It is very easy to implement on our current network hardware.
Systems Analyst at a construction company with 1,001-5,000 employees
 

Categories and Ranking

Cisco Secure Access
Ranking in ZTNA
7th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
Secure Web Gateways (SWG) (9th), Firewalls (16th), Cloud Access Security Brokers (CASB) (5th), Secure Access Service Edge (SASE) (7th), Domain Name System (DNS) Security (2nd)
Portnox
Ranking in ZTNA
11th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Network Access Control (NAC) (6th), Passwordless Authentication (1st)
 

Mindshare comparison

As of January 2026, in the ZTNA category, the mindshare of Cisco Secure Access is 2.6%, up from 0.1% compared to the previous year. The mindshare of Portnox is 2.3%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA Market Share Distribution
ProductMarket Share (%)
Cisco Secure Access2.6%
Portnox2.3%
Other95.1%
ZTNA
 

Featured Reviews

Vasil Blagov - PeerSpot reviewer
Manager, Network at Duracell International, Inc.
Easy management and security ensure reliable 24/7 connectivity
Zero Trust Network Access has helped my organization in securing standard applications because it's mandated to have it. It provides peace of mind knowing that we have that deployed in our network. Cisco Secure Access's ability to provide secure access via standard HTTP2, and optionally, QUIC protocol is good. It complies with the new standards. The impact of Cisco Secure Access on protecting my organization from phishing and ransomware threats has been good so far. We've been doing well with no threats.
Reviewer921606 - PeerSpot reviewer
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Centralized access control has simplified operations but still needs more flexible on‑prem options
Portnox has design considerations that limit its applicability. If you are in a highly regulated industry with mandates requiring the solution to be completely on-premises, Portnox does not work at all. I do not think they position their products for those industries. Even for non-heavily regulated industries, if you want a self-sufficient system within your own premises, there are design constraints because at some point you must reach out to Portnox infrastructure in the cloud, and if that is unavailable, it suffers. For example, on deep-sea oil rigs without proper connectivity, it struggles. I am not sure they want to enter that particular business segment, as it may not align with their value proposition. I cannot blindly select this product and deploy it everywhere; I must make deliberate decisions first. Portnox could improve by reducing its heavy reliance on the cloud. While I do not think they want to eliminate this aspect, a complete solution for regulated entities would include some on-premises setup that is self-sufficient and does not depend on the cloud. This is the most important improvement. Second, Portnox already has a robust integration ecosystem with many vendors, but not all. Even when integration exists, the extent varies, particularly regarding vendor-specific attributes. I have never faced challenges because my security tools and stack have been standard: Cisco, Aruba access points, Cisco switches, and UniFi, all of which work well with them. However, there is room for deeper integration when compared to tools like Cisco ISE and Aruba ClearPass. Their offerings are clear, easy to onboard, and their day zero and day one onboarding activities are streamlined and straightforward. They share best practice checklists that make configuration simple.
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
11%
Financial Services Firm
7%
Construction Company
6%
Manufacturing Company
16%
Financial Services Firm
9%
Healthcare Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Access?
Cisco Secure Access regularly requires patches that need to be installed. During downtime or after hours, patches need to be applied. The system gets rebooted occasionally to clear caches and impro...
What is your primary use case for Cisco Secure Access?
I use Cisco Secure Access for Secure Access Service Edge (SASE), which provides me with secure identity-based access to applications and the internet from anywhere. I don't have to rely on traditio...
What advice do you have for others considering Cisco Secure Access?
Multi-organization might be a feature on Cisco Secure Access, but my clients are private companies that haven't merged with any other organizations, so they have their own devices and networks. I h...
What is your experience regarding pricing and costs for Portnox Clear?
I know that IT solutions are expensive. You are charged according to the number of users. For now, the organisation can afford it, but smaller organisations may not be, so Portnox can also consider...
What needs improvement with Portnox Clear?
The area Portnox needs to organise more training for its partners. They are doing well, but areas of knowledge gaps are still visible. There are times unexpected things happen with Portnox, like Po...
What is your primary use case for Portnox Clear?
My use case for Portnox is access control, specifically focused on access control.
 

Also Known As

No data available
Access Layers Portnox, Portnox CLEAR
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
Data Realty, Royal London, Wales Millennium Centre, McLaren Construction Group, EL AL Israeli Airlines, 
Find out what your peers are saying about Cisco Secure Access vs. Portnox and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.