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Cisco MDR vs Sophos MDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco MDR
Ranking in Managed Detection and Response (MDR)
37th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Sophos MDR
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Managed Detection and Response (MDR) category, the mindshare of Cisco MDR is 0.9%, up from 0.4% compared to the previous year. The mindshare of Sophos MDR is 2.9%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Sophos MDR2.9%
Cisco MDR0.9%
Other96.2%
Managed Detection and Response (MDR)
 

Featured Reviews

Gurkan Tuzmen - PeerSpot reviewer
Infrastructure&Security Manager at HDI sigorta
Shows network traffic and anomalies but needs to integrate deep analytics
The tool shows me network traffic and its anomalies.  Cisco MDR needs to incorporate machine learning and deep analytics.  I would rate the product's stability a nine out of ten.  I would rate Cisco MDR's scalability an eight out of ten. My company has 700-10,000 users for the product.  Cisco…
Ahmed_Fahmy - PeerSpot reviewer
Operations Technical Lead at IT Supporters
Comprehensive management and support continuously enhance threat detection and response
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool shows network traffic and its anomalies."
"There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks."
"Sophos MDR directly provides a service monitoring system 24/7 and can configure automatic responses even if the customer is not available."
"Sophos MTR will stop the threat as it is happening."
"The authentication it offers minimizes the risk of access."
"Sophos MDR has positively impacted my organization by helping us significantly, leading to fewer incidents, faster response times, and less downtime for our team because the MDR team works around the clock, has the authority to quarantine malware, and handles everything on our Sophos Central portal with full visibility."
"It is stable and scalable. It has good technical support."
"The most valuable feature is threat hunting."
"Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe."
 

Cons

"Cisco MDR needs to incorporate machine learning and deep analytics."
"There is room for improvement in performance and upgrades."
"The reports should be more comprehensive and easier to organize."
"Some users have mentioned that Sophos MDR can be quite resource-intensive, which might affect the system."
"One of the areas for improvement in Sophos MDR is the amount of traffic and the VPN because when we have that much load, the hardware gets a little bit heated."
"Multitenancy features of Sophos Managed Threat Response should be improved. You cannot use the solution for multiple clients."
"Its technical support could be better."
"They should improve XDR and threat protection capabilities for zero-day attacks."
"The product's pricing could be less expensive."
 

Pricing and Cost Advice

"The tool's pricing is high and I would rate it a four out of ten."
"The solution is expensive."
"Compared to other tools, Sophos has a pretty good price."
"Sophos MDR is less expensive than other products like Fortinet or Palo Alto."
"The price falls somewhere in the middle range."
"I rate Sophos MDR’s pricing a seven or eight out of ten."
"MDR is a complete enterprise solution, and compared to other OEMs, it is one of the cheapest."
"The tool is too expensive for small companies."
"The solution has subscription-based pricing plans."
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Top Industries

By visitors reading reviews
Construction Company
17%
University
16%
Outsourcing Company
12%
Financial Services Firm
10%
Computer Software Company
12%
Manufacturing Company
10%
Comms Service Provider
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Sophos MDR?
I think Sophos MDR can be improved, but as of now, it is good, very useful and reliable. They could improve it by adding another solution such as CrowdStrike or Trend Micro. If they integrate those...
What advice do you have for others considering Sophos MDR?
My advice to others looking into using Sophos MDR is to purchase it because it is a very good and reliable solution. I give this review a rating of ten out of ten.
What is your experience regarding pricing and costs for Sophos Managed Threat Response?
The pricing of Sophos MDR is reasonable and competitive, scoring about nine out of ten. When compared to other products like Trend Micro, Bitdefender, or Kaspersky, its pricing holds up well.
 

Also Known As

Cisco Managed Detection and Response
Sophos Managed Threat Response
 

Overview

Find out what your peers are saying about Huntress, SentinelOne, CrowdStrike and others in Managed Detection and Response (MDR). Updated: August 2026.
911,473 professionals have used our research since 2012.