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Digium Switchvox Reviews

Vendor: Digium
4.5 out of 5
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What is Digium Switchvox?

VOIP phone systems
Get the Unified Communications Buyer's Guide and find out what your peers are saying about Digium Switchvox, 3CX Live Chat, Cisco Unified Communications and more!
Digium Switchvox is the #8 ranked solution in top Unified Communications solutions and top IP Telephony & Unified Communications solutions. PeerSpot users give Digium Switchvox an average rating of 9.0 out of 10. Digium Switchvox is most commonly compared to 3CX Live Chat: Digium Switchvox vs 3CX Live Chat.
Buyer's Guide
Unified Communications
March 2026
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Helped 884,933 peers since 2012

Digium Switchvox mindshare

Product category:
Unified Communications
As of March 2026, the mindshare of Digium Switchvox in the Unified Communications category stands at 4.4%, up from 1.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Unified Communications Mindshare Distribution
ProductMindshare (%)
Digium Switchvox4.4%
Cisco Unified Communications10.2%
3CX Live Chat7.7%
Other77.7%
Unified Communications
 
 
Key learnings from peers
Last updated Mar 26, 2026

Valuable Features

  • "Call Center Management is easier now and our staff are very happy with the new Switchvox."
  • "Follow Me feature offers me the convenience of communication from anywhere Easily drag and drop calls to others"

Room for Improvement

  • "The switchvox mobile app."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Unified Communications Buyer's Guide for additional reliable information.

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Learn more about Digium Switchvox

Digium Switchvox was previously known as Switchvox.

Digium Switchvox customers

CORAF/Wecard

Related questions

  • 12
When evaluating Unified Communications, what aspect do you think is the most important to look for?

Product Categories

Product Categories
Unified Communications
IP Telephony & Unified Communications

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Digium Switchvox Reviews Summary
Author infoRatingReview Summary
Consulting Partner at a tech services company with 51-200 employees4.5Our 6-year experience with Switchvox has been great. We value its switchboard redesign, video conferencing, and easier call center management. Deployment was straightforward. Our only suggestion is improving the mobile app's UI/UX.
Consulting Partner at a tech services company with 51-200 employees4.5I find Switchvox's Switchboard, integrated chat, and 'Follow Me' features valuable, offering seamless scalability and good support for 4 years. Its mobile app needs improvement, and initial setup was complex, unlike my previous Cisco experience.