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Cisco IOS Security vs Zscaler Cloud Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Fortinet FortiGate offers cost-effective, robust security, reducing expenses, enhancing efficiency, easy implementation, quick ROI, and improved network management.
Sentiment score
7.4
Cisco IOS Security delivered significant ROI through improved routing, security, stability, and cost-efficiency, despite competitive vendor pressures.
Sentiment score
1.0
Users experienced cost reductions, improved security, enhanced performance, easier scalability, better threat protection, simplified management, and efficient resource utilization.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
The return on investment is satisfactory with Cisco products as they have long lifespans, and our customers are satisfied with them.
Head of Cyber Defense Department and Network Technologies Department at Verso Altima
 

Customer Service

Sentiment score
6.6
Fortinet FortiGate's customer service is generally praised for responsiveness, though some users experience delays in critical situations.
Sentiment score
6.7
Cisco IOS Security support is generally praised for speed and skill, though some report delays and complexity in access.
Sentiment score
5.0
Zscaler Cloud Firewall offers responsive and knowledgeable support, though occasional escalations might cause delays, with room for improvement.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
My impression is that the support quality has deteriorated over time.
Head of Cyber Defense Department and Network Technologies Department at Verso Altima
The response and support are sometimes inadequate, which detracts from the overall experience of an otherwise impressive solution.
Director at Aquila ICT Solutions
The technical support from Zscaler was excellent.
Cyber Security Architect at Accenture
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable and popular for SMEs but requires careful design and may incur scaling costs and licensing constraints.
Sentiment score
7.4
Cisco IOS Security offers scalable, enterprise-level solutions but may increase costs and limit universality due to required hardware.
Sentiment score
5.3
Zscaler Cloud Firewall is scalable and easy to manage, praised for performance and user satisfaction across various regions.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
In this case, Twingate will be very easy compared to Zscaler.
IT Security at a manufacturing company with 11-50 employees
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is praised for its stability, with effective long-term performance and improvements in newer firmware versions.
Sentiment score
7.6
Cisco IOS Security is generally reliable with occasional issues, frequently updated for stability, scoring 7-10 in satisfaction.
Sentiment score
6.4
Zscaler Cloud Firewall is stable, reliable, and well-rated, with minor performance issues and redundancy minimizing outages.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
We find Cisco products stable and thoroughly tested before new software or firmware versions are released.
Head of Cyber Defense Department and Network Technologies Department at Verso Altima
I find Cisco IOS Security to be a very stable product.
Partner/Owner and Director of Human Resources at Up arrow Systems
There were some stability issues due to occasional latency and lags, particularly with the GUI and report generation.
Cyber Security Architect at Accenture
 

Room For Improvement

Fortinet FortiGate needs enhanced UI, simplified licensing, improved performance, reporting, third-party integration, and expanded automation features.
Cisco IOS Security struggles with integration, usability, cost, lacking features, complex licensing, performance, and requires enhancement and support.
Zscaler Cloud Firewall needs improved features, better integration, enhanced support, wider coverage, affordable pricing, and a modernized interface.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
It would be better for customers to get immediate replacements even with a standard subscription.
Director at a tech services company with 11-50 employees
Cisco changes their licensing policy quite frequently, which is becoming confusing and complicated.
Head of Cyber Defense Department and Network Technologies Department at Verso Altima
For now, there is no dashboard or network management system available for Twingate.
IT Security at a manufacturing company with 11-50 employees
The reverse proxy feature for Data Loss Prevention (DLP) is missing.
Cyber Security Architect at Accenture
I believe the integration of AI could improve the dashboard by making it more agile and effective in monitoring and predicting threats.
Director at Aquila ICT Solutions
 

Setup Cost

Enterprise buyers find Fortinet FortiGate costly initially, but cheaper overall, despite some high renewal and setup costs.
Cisco IOS Security is costly, favoring medium to large enterprises with longer-term savings over SMB challenges.
Zscaler Cloud Firewall is flexible yet expensive, valued for tiered packages, with prices affected by user count and features.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
The cost of Cisco IOS Security for customers is on the higher end of pricing compared to the competition, depending on the targeted customers.
Head of Cyber Defense Department and Network Technologies Department at Verso Altima
Zscaler Cloud Firewall is quite expensive compared to competitors.
Cyber Security Architect at Accenture
 

Valuable Features

Fortinet FortiGate provides robust, flexible security solutions with key features like web filtering, SSL VPN, SD-WAN, and centralized management.
Cisco IOS Security offers scalable, stable solutions with VPN, AAA, firewall integration, and user-friendly management for high-demand environments.
Zscaler Cloud Firewall offers advanced threat protection, simplified management, and seamless integration, enhancing security with flexible policy customization and traffic control.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
Head IT at Burraq Cyber Security Solutions
The most valuable feature of FortiGate is FortiView which provides proactive monitoring.
General Manager Group IT at DART GLOBAL LOGISTICS PTE. LTD.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
This solution, called Network Access Controller, handles authentication, authorization, and accounting for devices accessing the network.
Partner/Owner and Director of Human Resources at Up arrow Systems
The best features of Cisco IOS Security are its integration with software management tools such as Cisco DNA Center and Cisco ICE, which provide centralized policy and network access control.
Head of Cyber Defense Department and Network Technologies Department at Verso Altima
It is really customized, a security policy that can be applied to the users so they can access only the resources I enable them.
IT Security at a manufacturing company with 11-50 employees
Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants.
Director at Aquila ICT Solutions
The biggest advantage of Zscaler Cloud Firewall is its consolidation of products.
Cyber Security Architect at Accenture
 

Categories and Ranking

Fortinet FortiGate
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Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
580
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Cisco IOS Security
Ranking in Firewalls
29th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
49
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (17th)
Zscaler Cloud Firewall
Ranking in Firewalls
36th
Average Rating
8.2
Reviews Sentiment
5.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Firewalls category, the mindshare of Fortinet FortiGate is 18.8%, down from 20.7% compared to the previous year. The mindshare of Cisco IOS Security is 0.4%, up from 0.2% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate18.8%
Cisco IOS Security0.4%
Zscaler Cloud Firewall0.6%
Other80.2%
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Danijel Cerovecki - PeerSpot reviewer
Head of Cyber Defense Department and Network Technologies Department at Verso Altima
Have faced challenges in keeping licensing clear and consistent while ensuring reliable network protection
We are a Gold Partner with Cisco. Our customers come from various industries, including service providers, and we target service providers and enterprise customers.We do not extensively use Zone-Based Firewalls in Cisco IOS Security, instead typically deploying standalone firewalls such as Cisco FTDs or Cisco ASA devices. For threat analytics and vulnerability scanning, we utilize third-party vendors with dedicated devices and software. We use products such as Tenable from Nessus for this type of analysis. We have implemented Secure Access Control Server in Cisco IOS Security, which combines multiple security mechanisms including AAA, 802.1X for network access control with Cisco ICE, TrustSec for identity-based segmentation, and Cisco DNA Center. Cisco IOS Security's VPN support is comprehensive and increasingly important in daily communication, from basic site-to-site tunnels to remote access VPNs and SD-WAN secure VPNs. Protecting and encrypting communication is essential in modern networks. The challenges with Cisco IOS Security are more operational than product-related. There is an understaffing issue, making automation and orchestration capabilities particularly valuable. For the products themselves, we only encounter routine operational matters such as addressing new vulnerabilities and patching. For those considering Cisco IOS Security, it is important to understand that Cisco offers a complete ecosystem. When embracing the Cisco ecosystem fully, customers receive excellent products and comprehensive solutions. On a scale of 1-10, I rate Cisco IOS Security a 9.
Carlos Snel - PeerSpot reviewer
Director at Aquila ICT Solutions
Has streamlined secure deployments across large enterprises while offering reliable protection and intuitive management
The centralized management console, also referred to as the Zscaler dashboard, impacts the ability of my customers to respond to security incidents significantly. I see it as user-friendly, and clients are really happy with using it, which motivates them to keep using Zscaler Cloud Firewall because they enjoy the GUI. It's very intuitive, making it easy to navigate alerts and incidents. My clients rarely have questions about where to find specific information once Zscaler Cloud Firewall is running. The interface speaks for itself, requiring little to no additional training, which is a major plus. Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants. Unfortunately, it is an option and not included in the basic package. Clients need to pay for the next higher bundle to access it, but practically all clients I have dealt with want this feature 100%. Regarding visibility, I can confirm that Zscaler Cloud Firewall indeed includes a feature for application layer visibility embedded in the service. It provides visibility into what you're doing, which is especially interesting nowadays when discussing AI tools, as companies do not want their employees to copy-paste sensitive information into AI systems. We have seen cases such as Samsung's chip design where sensitive info got exposed. The visibility of applications, including cloud applications and AI tools, is significant for compliance with data policies, and you can also run reports and alerts on it.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
23%
Manufacturing Company
9%
Government
8%
Outsourcing Company
6%
Manufacturing Company
13%
Computer Software Company
11%
Financial Services Firm
8%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business357
Midsize Enterprise133
Large Enterprise188
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise14
Large Enterprise18
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise12
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
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What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Cisco IOS Security?
Cisco IOS Security is a mature product with extensive capabilities, serving as the base for the defense layer. It off...
What is your experience regarding pricing and costs for Cisco IOS Security?
The cost of Cisco IOS Security for customers is on the higher end of pricing compared to the competition, depending o...
What needs improvement with Cisco IOS Security?
Regarding improvements in Cisco IOS Security, what consistently confuses me is the inability of Cisco to maintain a c...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
Zscaler Cloud Firewall is quite expensive compared to competitors. However, it offered moderate value for money.
What needs improvement with Zscaler Cloud Firewall?
In terms of improvements for Zscaler Cloud Firewall, I think every product has needed enhancements over time, and cur...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
IOS Security
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Arup Group, Brunel University London, City of Biel, Gobierno de Castilla-La Mancha, K&L Gates , New South Wales Rural Fire Service, Offshore Northern Seas, Transplace
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Cisco IOS Security vs. Zscaler Cloud Firewall and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.