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Cisco IOS Security vs Zscaler Cloud Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Fortinet FortiGate offers cost-effective security with quick deployment, improving efficiency, reducing downtime, and providing a strong return on investment.
Sentiment score
7.4
Cisco IOS Security offers high ROI through improved efficiency, reduced risks, cost savings, and a beneficial subscription model.
Sentiment score
1.0
Users experienced cost reductions, improved security, enhanced performance, easier scalability, better threat protection, simplified management, and efficient resource utilization.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
The return on investment is satisfactory with Cisco products as they have long lifespans, and our customers are satisfied with them.
 

Customer Service

Sentiment score
6.6
Fortinet FortiGate support is mostly praised for responsiveness and knowledge, though inconsistencies exist in complex cases or regions.
Sentiment score
6.8
Cisco IOS Security offers expert support but faces criticism for slow responses and communication challenges, remaining a strong choice.
Sentiment score
5.0
Zscaler Cloud Firewall offers responsive and knowledgeable support, though occasional escalations might cause delays, with room for improvement.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
My impression is that the support quality has deteriorated over time.
The response and support are sometimes inadequate, which detracts from the overall experience of an otherwise impressive solution.
The technical support from Zscaler was excellent.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate offers scalability and easy integration for diverse environments, catering to businesses from small to large enterprises.
Sentiment score
7.4
Cisco IOS Security is praised for scalability and efficiency but may require additional hardware and specific Cisco equipment.
Sentiment score
5.3
Zscaler Cloud Firewall is scalable and easy to manage, praised for performance and user satisfaction across various regions.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
In this case, Twingate will be very easy compared to Zscaler.
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is highly stable and reliable, excelling in continuous operation with effective network management, despite occasional update issues.
Sentiment score
7.6
Cisco IOS Security is praised for stability and reliability, with few integration issues reported when not using Cisco equipment.
Sentiment score
6.4
Zscaler Cloud Firewall is stable, reliable, and well-rated, with minor performance issues and redundancy minimizing outages.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
We find Cisco products stable and thoroughly tested before new software or firmware versions are released.
I find Cisco IOS Security to be a very stable product.
There were some stability issues due to occasional latency and lags, particularly with the GUI and report generation.
 

Room For Improvement

Users express concern over Fortinet FortiGate's interface stability, functionality, performance issues, and call for improved support and features.
Cisco IOS Security needs more intuitive management, better performance, advanced features, and improved integration, usability, and support.
Zscaler Cloud Firewall needs improved features, better integration, enhanced support, wider coverage, affordable pricing, and a modernized interface.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
Cisco changes their licensing policy quite frequently, which is becoming confusing and complicated.
For now, there is no dashboard or network management system available for Twingate.
The reverse proxy feature for Data Loss Prevention (DLP) is missing.
I believe the integration of AI could improve the dashboard by making it more agile and effective in monitoring and predicting threats.
 

Setup Cost

Fortinet FortiGate offers high initial costs but competitive pricing, valued features, and flexible licensing compared to competitors.
Cisco IOS Security is pricey, subscription-based, aimed at medium-to-large enterprises, with recent SMB options, often seen as expensive.
Zscaler Cloud Firewall is flexible yet expensive, valued for tiered packages, with prices affected by user count and features.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It offers cost savings as it is generally cheaper than the competition.
It is about 20% cheaper.
The cost of Cisco IOS Security for customers is on the higher end of pricing compared to the competition, depending on the targeted customers.
Zscaler Cloud Firewall is quite expensive compared to competitors.
 

Valuable Features

Fortinet FortiGate offers robust, affordable security with user-friendly interface, centralized management, and efficient SD-WAN capabilities.
Cisco IOS Security enhances network security with robust features, user-friendly interface, and strong performance, preferred over competitors.
Zscaler Cloud Firewall offers advanced threat protection, simplified management, and seamless integration, enhancing security with flexible policy customization and traffic control.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
This solution, called Network Access Controller, handles authentication, authorization, and accounting for devices accessing the network.
The best features of Cisco IOS Security are its integration with software management tools such as Cisco DNA Center and Cisco ICE, which provide centralized policy and network access control.
It is really customized, a security policy that can be applied to the users so they can access only the resources I enable them.
Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants.
The biggest advantage of Zscaler Cloud Firewall is its consolidation of products.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
575
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (2nd), Unified Threat Management (UTM) (1st)
Cisco IOS Security
Ranking in Firewalls
24th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
49
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (14th)
Zscaler Cloud Firewall
Ranking in Firewalls
23rd
Average Rating
8.2
Reviews Sentiment
5.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.4%, up from 19.1% compared to the previous year. The mindshare of Cisco IOS Security is 0.3%, up from 0.2% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate20.4%
Zscaler Cloud Firewall0.5%
Cisco IOS Security0.3%
Other78.8%
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Danijel Cerovecki - PeerSpot reviewer
Have faced challenges in keeping licensing clear and consistent while ensuring reliable network protection
We are a Gold Partner with Cisco. Our customers come from various industries, including service providers, and we target service providers and enterprise customers.We do not extensively use Zone-Based Firewalls in Cisco IOS Security, instead typically deploying standalone firewalls such as Cisco FTDs or Cisco ASA devices. For threat analytics and vulnerability scanning, we utilize third-party vendors with dedicated devices and software. We use products such as Tenable from Nessus for this type of analysis. We have implemented Secure Access Control Server in Cisco IOS Security, which combines multiple security mechanisms including AAA, 802.1X for network access control with Cisco ICE, TrustSec for identity-based segmentation, and Cisco DNA Center. Cisco IOS Security's VPN support is comprehensive and increasingly important in daily communication, from basic site-to-site tunnels to remote access VPNs and SD-WAN secure VPNs. Protecting and encrypting communication is essential in modern networks. The challenges with Cisco IOS Security are more operational than product-related. There is an understaffing issue, making automation and orchestration capabilities particularly valuable. For the products themselves, we only encounter routine operational matters such as addressing new vulnerabilities and patching. For those considering Cisco IOS Security, it is important to understand that Cisco offers a complete ecosystem. When embracing the Cisco ecosystem fully, customers receive excellent products and comprehensive solutions. On a scale of 1-10, I rate Cisco IOS Security a 9.
Carlos Snel - PeerSpot reviewer
Has streamlined secure deployments across large enterprises while offering reliable protection and intuitive management
The centralized management console, also referred to as the Zscaler dashboard, impacts the ability of my customers to respond to security incidents significantly. I see it as user-friendly, and clients are really happy with using it, which motivates them to keep using Zscaler Cloud Firewall because they enjoy the GUI. It's very intuitive, making it easy to navigate alerts and incidents. My clients rarely have questions about where to find specific information once Zscaler Cloud Firewall is running. The interface speaks for itself, requiring little to no additional training, which is a major plus. Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants. Unfortunately, it is an option and not included in the basic package. Clients need to pay for the next higher bundle to access it, but practically all clients I have dealt with want this feature 100%. Regarding visibility, I can confirm that Zscaler Cloud Firewall indeed includes a feature for application layer visibility embedded in the service. It provides visibility into what you're doing, which is especially interesting nowadays when discussing AI tools, as companies do not want their employees to copy-paste sensitive information into AI systems. We have seen cases such as Samsung's chip design where sensitive info got exposed. The visibility of applications, including cloud applications and AI tools, is significant for compliance with data policies, and you can also run reports and alerts on it.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
26%
Government
9%
Manufacturing Company
8%
Outsourcing Company
7%
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business350
Midsize Enterprise130
Large Enterprise187
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise18
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Cisco IOS Security?
Cisco IOS Security is a mature product with extensive capabilities, serving as the base for the defense layer. It off...
What is your experience regarding pricing and costs for Cisco IOS Security?
Pricing can be reduced. I rate the current price for the product a four out of ten.
What needs improvement with Cisco IOS Security?
While I do not have specific recommendations for improvement, pricing can be reduced.
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
What do you like most about Zscaler Cloud Firewall?
The product’s firewall and VPN package are fantastic compared to any other solution.
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
Zscaler Cloud Firewall is quite expensive compared to competitors. However, it offered moderate value for money.
 

Also Known As

No data available
IOS Security
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Arup Group, Brunel University London, City of Biel, Gobierno de Castilla-La Mancha, K&L Gates , New South Wales Rural Fire Service, Offshore Northern Seas, Transplace
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Cisco IOS Security vs. Zscaler Cloud Firewall and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.