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Cisco Intersight vs IBM SevOne Network Performance Management (NPM) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Cisco Intersight provides ROI by lowering staffing and operational costs through network consolidation and reduced manual tasks.
Sentiment score
7.4
IBM SevOne enhances network monitoring and issue resolution, ensuring cost efficiency and improved operational performance for businesses.
It simplifies the onboarding of new hardware, reducing time spent on manual installations and configurations.
Systems Engineer at FNB South Africa
I have seen a return on investment, as we need fewer employees, and most of it can be done from one dashboard.
Chief Technology Officer & Co-Founder at a computer software company with 1-10 employees
This ultimately saves time and makes the work easier and more straightforward.
Software Developer
 

Customer Service

Sentiment score
7.5
Cisco Intersight customer service is highly rated, though support quality varies due to regional differences and specific contracts.
Sentiment score
8.0
IBM SevOne NPM customer service is praised for responsiveness, expertise, friendly communication, fast response, and handling complex cases effectively.
For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX.
Senior Network Architect at ocp tech
On a scale of one to ten, I would rate the customer support a ten.
Chief Technology Officer & Co-Founder at a computer software company with 1-10 employees
I would rate the technical support by Cisco as an eight or nine, because Cisco TAC is one of the best TACs I work with.
Team Lead for Network & Security at Secure Services Mauritius Ltd
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
Network monitoring engineer at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.7
Cisco Intersight provides efficient, seamless scalability, allowing remote management of complex environments with adaptable policies and high user ratings.
Sentiment score
8.1
IBM SevOne NPM offers scalable, flexible network monitoring, easily integrating devices and expanding for diverse business sizes and needs.
I rate its scalability a ten out of ten due to its capability to manage multiple domains and automate service requests.
Systems Engineer at FNB South Africa
Scalability allows for creating server profiles quickly, mapping them to multiple servers, and removing them when scaling down.
Technical Marketing Engineer Hybrid Cloud Infrastructures at NetApp
Cisco Intersight scales straightforwardly with the growing needs of the organization.
Team Lead for Network & Security at Secure Services Mauritius Ltd
It is suitable for small, medium, and enterprise-level companies.
Network monitoring engineer at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.7
Cisco Intersight is mostly stable and reliable, with some challenges in upgrades and hardware-related performance issues.
Sentiment score
7.9
IBM SevOne NPM is stable and reliable, with most issues arising from non-SevOne components or specific scenarios.
After five years, if I don't have access to the Cisco Intersight portal, how do I manage my servers if I want to conduct some test environments?
Team Lead for Network & Security at Secure Services Mauritius Ltd
Some steps are not included in the official documentation, which can create challenges.
Senior Network Architect at ocp tech
It is always accessible online, secure, and allows access from any location, following strict authentication standards.
Systems Engineer at FNB South Africa
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
Network monitoring engineer at a tech vendor with 10,001+ employees
 

Room For Improvement

Cisco Intersight needs improved migration, integration, usability, automation, and cost-effectiveness, with emphasis on stability and on-premise features.
IBM SevOne struggles with upgrade complexity, reporting detail, integration, visualization, and seeks enhanced analytics and cloud monitoring improvements.
For how Cisco Intersight can be improved, I focus on two points: visual policies, which I believe is the most important improvement, and the possibility to work with local labs in a local infrastructure.
Consultant at SOSNET
There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment.
System Presale at Bezeq
It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT.
Systems Engineer at FNB South Africa
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
Network monitoring engineer at a tech vendor with 10,001+ employees
 

Setup Cost

Cisco Intersight offers competitive pricing with free and paid tiers, offset by high initial costs and complex pricing structures.
IBM SevOne NPM provides scalable, flexible licensing, though upfront costs can be high; negotiation is advised for cost management.
The biggest consideration is ensuring that the additional functionality and time saving justify the ongoing licensing expenses.
Software Developer
The pricing is fair and reasonable, particularly for enterprises.
Systems Engineer at FNB South Africa
Cisco Intersight's license cost is very high compared to AWS and Azure solutions, which have lower initiation costs.
Technology Architect at University of Helsinki
 

Valuable Features

Cisco Intersight enhances data center management through automation, integration, predictive analysis, and AI-driven insights, reducing manual work.
IBM SevOne NPM offers scalable, real-time monitoring with integration, alerting, and reporting for proactive network management and optimization.
This solution has provided time savings and required fewer people to operate this tool, rather than direct cost savings.
Sr. Network Engineer at Saudi Business Machines - SBM
It provides visibility into other products and storage, and is beneficial for environments where Cisco and other vendors coexist, allowing full visibility of the entire infrastructure.
System Presale at Bezeq
It also provides predictive analysis, predicting data leaks and making it easy to scale up servers remotely without requiring physical interference.
Technology Architect at University of Helsinki
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
Network monitoring engineer at a tech vendor with 10,001+ employees
 

Categories and Ranking

Cisco Intersight
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
23
Ranking in other categories
Cloud Management (7th)
IBM SevOne Network Performa...
Ranking in IT Infrastructure Monitoring
38th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Network Monitoring Software (29th), Server Monitoring (16th), Log Management (35th), Cloud Monitoring Software (29th)
 

Mindshare comparison

As of November 2026, in the IT Infrastructure Monitoring category, the mindshare of Cisco Intersight is 1.5%, down from 1.6% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 1.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Cisco Intersight1.5%
IBM SevOne Network Performance Management (NPM)1.2%
Other97.3%
IT Infrastructure Monitoring
 

Featured Reviews

reviewer2922069 - PeerSpot reviewer
Software Developer
Centralized monitoring has improved visibility and standardizes profiles across multiple sites
One area where Cisco Intersight could be improved is making the interface and troubleshooting workflows more intuitive, especially for users who do not work with the platform every day. Sometimes finding the exact information needed or understanding certain alerts can require navigating to multiple locations. I would also appreciate more actionable recommendations alongside alerts rather than just identifying an issue and leaving the next step entirely to me. Overall, the functionality is strong, but improving usability and making troubleshooting more straightforward would enhance the everyday experience. Apart from usability, Cisco Intersight could benefit from smoother integration with third-party monitoring and IT management tools. Having alerts, performance data, and infrastructure information flow more seamlessly between platforms would reduce the need to switch between different systems. Performance-wise, keeping dashboards responsive when managing larger environments would also be important. I would also like to see more practical documentation, particularly step-by-step troubleshooting guides and real-world examples for automation workflows. These improvements would make the platform more accessible and efficient for everyday operations for new and existing users. Smoother integration with third-party monitoring and IT management tools would allow alerts, performance data, and infrastructure information to flow more seamlessly between platforms. These improvements, including usability enhancements, would make the platform more accessible and efficient for new and existing users.
reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
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920,574 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
9%
Computer Software Company
8%
Comms Service Provider
8%
Manufacturing Company
12%
Financial Services Firm
12%
Construction Company
11%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
 

Questions from the Community

What needs improvement with Cisco Intersight?
Regarding improvements for Cisco Intersight, I would say more third-party integration is needed. At the moment it does have a basic integration of Pure Storage, so I can add my Pure Storage if I ha...
What is your primary use case for Cisco Intersight?
My main use case for Cisco Intersight is to register our Cisco UCS servers and apply profiles to our servers with configurations, firmware deployment automatically, and install the operating system...
What advice do you have for others considering Cisco Intersight?
I would rate Cisco Intersight a nine out of ten. I give it a nine because personally, I think it is one of the best management tools ever. I have worked before with different server vendors and dif...
What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
 

Also Known As

Intersight
SevOne
 

Overview

 

Sample Customers

EXMAR, RapidScale
ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Find out what your peers are saying about Cisco Intersight vs. IBM SevOne Network Performance Management (NPM) and other solutions. Updated: November 2026.
920,574 professionals have used our research since 2012.