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Centreon vs DX Unified Infrastructure Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Centreon enhances ROI through efficient monitoring, quick issue resolution, cost savings, and minimal impact during outages.
Sentiment score
7.0
DX Unified Infrastructure Management offers quick ROI through cost efficiency, scaling benefits, automation, and positive client acquisition impacts.
It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.
System Administrator at a manufacturing company with 10,001+ employees
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
Network Engineer at a manufacturing company with 10,001+ employees
 

Customer Service

Sentiment score
7.1
Centreon's customer service is responsive and knowledgeable, though availability limitations and support level improvements are needed.
Sentiment score
6.8
DX Unified Infrastructure Management support experiences vary, with improvements noted but concerns over slow escalation and talent loss remain.
We do not have direct access to Centreon's technical support.
Network Engineer at a manufacturing company with 10,001+ employees
If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.
System Administrator at a manufacturing company with 10,001+ employees
Technical support from Centreon responds within 24 hours and resolves issues quickly.
Monitoring and Operations Pilot at Egis S.A.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
Solution Architect at SA Consulting
 

Scalability Issues

Sentiment score
7.0
Centreon is valued for flexibility and scalability, though improvements in data management and alert scaling are recommended.
Sentiment score
7.5
DX Unified Infrastructure Management scales well but requires careful planning for probes, database configurations, and integrations.
Occasionally, for several hours, we do not receive any alerts, causing a business impact.
Network Engineer at a manufacturing company with 10,001+ employees
We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.
Monitoring and Operations Pilot at Egis S.A.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
Solution Architect at SA Consulting
 

Stability Issues

Sentiment score
7.5
Centreon is stable and reliable, though stability may vary; support resolves issues swiftly, especially with the latest versions.
Sentiment score
6.7
DX Unified Infrastructure Management is stable but may struggle with non-standard setups; proper planning and support enhance stability.
Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
Network Engineer at a manufacturing company with 10,001+ employees
Centreon is a much more straightforward and stable tool compared to Icinga.
System Administrator at a manufacturing company with 10,001+ employees
 

Room For Improvement

Centreon users seek improved customization, monitoring, UI, documentation, integration, mobile features, auto-remediation, multilingual support, and notifications.
DX Unified Infrastructure Management needs improved support, monitoring, interface, integration, stability, training, automation, and a revised pricing model.
Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.
Monitoring and Operations Pilot at Egis S.A.
While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.
System Administrator at a manufacturing company with 10,001+ employees
Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.
Network Engineer at a manufacturing company with 10,001+ employees
Better support and more accessible resources are crucial.
Solution Architect at SA Consulting
 

Setup Cost

Centreon provides an open-source solution for SMEs but has a complex pricing model for enterprises needing premium features.
DX Unified Infrastructure Management's pricing is flexible and cost-effective but complex, with higher costs offset by tailored features.
Centreon's pricing is not very expensive.
Monitoring and Operations Pilot at Egis S.A.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
Solution Architect at SA Consulting
 

Valuable Features

Centreon offers unlimited monitoring, enhanced visualization, and customizable features for efficient oversight with extensive device compatibility and anomaly detection.
DX Unified Infrastructure Management offers scalability, ease of use, integration, predictive analytics, and customizable reporting for efficient network monitoring.
Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
System Administrator at a manufacturing company with 10,001+ employees
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
Monitoring and Operations Pilot at Egis S.A.
Centreon allows us to monitor all of our devices on one platform.
Network Engineer at a manufacturing company with 10,001+ employees
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
Solution Architect at SA Consulting
 

Categories and Ranking

Centreon
Ranking in Network Monitoring Software
17th
Ranking in IT Infrastructure Monitoring
22nd
Ranking in Cloud Monitoring Software
16th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
No ranking in other categories
DX Unified Infrastructure M...
Ranking in Network Monitoring Software
70th
Ranking in IT Infrastructure Monitoring
49th
Ranking in Cloud Monitoring Software
42nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Server Monitoring (23rd), AIOps (25th)
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of Centreon is 2.1%, down from 2.9% compared to the previous year. The mindshare of DX Unified Infrastructure Management is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Centreon2.1%
DX Unified Infrastructure Management1.1%
Other96.8%
IT Infrastructure Monitoring
 

Featured Reviews

Sulesh PK - PeerSpot reviewer
Monitoring and Operations Pilot at Egis S.A.
Experience enhanced monitoring with real-time alerts and efficient support
I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.
ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
9%
Financial Services Firm
8%
Comms Service Provider
7%
Financial Services Firm
16%
Performing Arts
13%
Manufacturing Company
9%
Media Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
 

Questions from the Community

What is your experience regarding pricing and costs for Centreon?
Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.
What needs improvement with Centreon?
I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...
What is your primary use case for Centreon?
We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...
What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
 

Also Known As

No data available
DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Find out what your peers are saying about Centreon vs. DX Unified Infrastructure Management and other solutions. Updated: January 2026.
880,490 professionals have used our research since 2012.