Centreon vs DX Unified Infrastructure Management comparison

Centreon and Broadcom are both solutions in the IT Infrastructure Monitoring category. Centreon is ranked #29 with an average rating of 7.3, while Broadcom is ranked #45. Centreon holds a 1.8% mindshare in IM, compared to Broadcom’s 1.4% mindshare. Additionally, 93% of Centreon users are willing to recommend the solution, compared to 92% of Broadcom users who would recommend it.

Centreon

Read 31 Centreon reviews

7,170 Views
5,306 Comparison Views

93% willing to recommend

DX Unified Infrastructure M...

Read 120 DX Unified Infrastructure Management reviews

8,190 Views
4,259 Comparison Views

92% willing to recommend

Centreon

DX Unified Infrastructure M...

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Executive SummaryUpdated on Oct 9, 2024

DX Unified Infrastructure Management and Centreon are competitors in the infrastructure management space. DX Unified Infrastructure Management seems to have the upper hand with superior monitoring versatility, extensive customization capabilities, and significant ROI due to its robust features and scalability.

Features: DX Unified Infrastructure Management offers superior monitoring versatility, extensive probes, and customization capabilities. It allows for greater stability and has a reduced footprint due to its architecture. Additionally, it features comprehensive dashboards and reporting. Centreon provides effective infrastructure scalability, extensive integrations, and flexible dashboards catering to varied customer needs.

Room for Improvement: DX Unified Infrastructure Management could improve customer support, particularly beyond the initial help desk, enhance network monitoring, and address support inconsistencies. Centreon lacks a comprehensive cloud monitoring solution and could improve API integrations and automated processes for managing large-scale services.

Ease of Deployment and Customer Service: Deployment for DX Unified Infrastructure Management is adaptable across hybrid and public cloud environments, though challenges exist with customer service post-acquisition by CA. Technical support varies in knowledge. Centreon offers straightforward on-premises deployments and satisfactory customer support, although not extensively tested in cloud environments.

Pricing and ROI: DX Unified Infrastructure Management is considered pricier, but provides justified ROI due to its robust features, despite difficulties in evaluating precise ROI metrics. Centreon is cost-effective with open-source roots, providing functionality and cost balance for smaller to medium-sized deployments, especially for those utilizing its open-source features and navigating its licensing models effectively.

To learn more, read our detailed Centreon vs. DX Unified Infrastructure Management Report (Updated: April 2026).

Buyer's Guide

Centreon vs. DX Unified Infrastructure Management

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

8.1

Centreon enhances ROI through efficient monitoring, quick issue resolution, cost savings, and minimal impact during outages.

Sentiment score

7.0

DX Unified Infrastructure Management offers quick ROI through cost efficiency, scaling benefits, automation, and positive client acquisition impacts.

It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

For more quotes and insights, download the Centreon report

No quotes available

For more quotes and insights, download the DX Unified Infrastructure Management report

Customer Service

Sentiment score

7.1

Centreon's customer service is responsive and knowledgeable, though availability limitations and support level improvements are needed.

Sentiment score

6.8

DX Unified Infrastructure Management support experiences vary, with improvements noted but concerns over slow escalation and talent loss remain.

We do not have direct access to Centreon's technical support.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

Technical support from Centreon responds within 24 hours and resolves issues quickly.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

For more quotes and insights, download the Centreon report

Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.

Kc Njokuoma

Solution Architect at SA Consulting

For more quotes and insights, download the DX Unified Infrastructure Management report

Scalability Issues

Sentiment score

7.0

Centreon is valued for flexibility and scalability, though improvements in data management and alert scaling are recommended.

Sentiment score

7.5

DX Unified Infrastructure Management scales well but requires careful planning for probes, database configurations, and integrations.

Occasionally, for several hours, we do not receive any alerts, causing a business impact.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

For more quotes and insights, download the Centreon report

The solution helps with capacity management, enabling us to determine when we need to scale up the network.

Kc Njokuoma

Solution Architect at SA Consulting

For more quotes and insights, download the DX Unified Infrastructure Management report

Stability Issues

Sentiment score

7.5

Centreon is stable and reliable, though stability may vary; support resolves issues swiftly, especially with the latest versions.

Sentiment score

6.7

DX Unified Infrastructure Management is stable but may struggle with non-standard setups; proper planning and support enhance stability.

Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

Centreon is a much more straightforward and stable tool compared to Icinga.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

For more quotes and insights, download the Centreon report

No quotes available

For more quotes and insights, download the DX Unified Infrastructure Management report

Room For Improvement

Centreon users seek improved customization, monitoring, UI, documentation, integration, mobile features, auto-remediation, multilingual support, and notifications.

DX Unified Infrastructure Management needs improved support, monitoring, interface, integration, stability, training, automation, and a revised pricing model.

Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

For more quotes and insights, download the Centreon report

Better support and more accessible resources are crucial.

Kc Njokuoma

Solution Architect at SA Consulting

For more quotes and insights, download the DX Unified Infrastructure Management report

Setup Cost

Centreon provides an open-source solution for SMEs but has a complex pricing model for enterprises needing premium features.

DX Unified Infrastructure Management's pricing is flexible and cost-effective but complex, with higher costs offset by tailored features.

Centreon's pricing is not very expensive.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

For more quotes and insights, download the Centreon report

The pricing of DX Unified Infrastructure Management is high and often a concern for customers.

Kc Njokuoma

Solution Architect at SA Consulting

For more quotes and insights, download the DX Unified Infrastructure Management report

Valuable Features

Centreon offers unlimited monitoring, enhanced visualization, and customizable features for efficient oversight with extensive device compatibility and anomaly detection.

DX Unified Infrastructure Management offers scalability, ease of use, integration, predictive analytics, and customizable reporting for efficient network monitoring.

Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.

Aadinath Tikone

System Administrator at a manufacturing company with 10,001+ employees

Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Centreon allows us to monitor all of our devices on one platform.

Tinkesh Chaudhary

Network Engineer at a manufacturing company with 10,001+ employees

For more quotes and insights, download the Centreon report

DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.

Kc Njokuoma

Solution Architect at SA Consulting

For more quotes and insights, download the DX Unified Infrastructure Management report

Categories and Ranking

Centreon

Ranking in Network Monitoring Software

24th

Ranking in IT Infrastructure Monitoring

29th

Ranking in Cloud Monitoring Software

18th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

DX Unified Infrastructure M...

Ranking in Network Monitoring Software

57th

Ranking in IT Infrastructure Monitoring

45th

Ranking in Cloud Monitoring Software

33rd

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

120

Ranking in other categories

Server Monitoring (19th), AIOps (24th)

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of Centreon is 1.8%, down from 2.9% compared to the previous year. The mindshare of DX Unified Infrastructure Management is 1.4%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
Centreon	1.8%
DX Unified Infrastructure Management	1.4%
Other	96.8%

IT Infrastructure Monitoring

Featured Reviews

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

Kc Njokuoma

Solution Architect at SA Consulting

Helps us provide visibility into network performance, capacity planning, and cost analysis

Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.

Read full review

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Comms Service Provider

Government

Financial Services Firm

20%

Construction Company

11%

Marketing Services Firm

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	29
Midsize Enterprise	20
Large Enterprise	80

Questions from the Community

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

What is your primary use case for DX Infrastructure Manager?

We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...

See all answers

What advice do you have for others considering DX Infrastructure Manager?

I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...

See all answers

What is your experience regarding pricing and costs for DX Infrastructure Manager?

The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...

See all answers

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Compared 3% of the time

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Product Reports

Buyer's Guide

Centreon

May 2026

Download Centreon product report

Buyer's Guide

DX Unified Infrastructure Management

May 2026

DX Unified Infrastructure Management report

Download DX Unified Infrastructure Management product report

Also Known As

No data available

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

Overview

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

DX Unified Infrastructure Management offers scalable, easy deployment with flexible multi-tenancy and extensive monitoring capabilities for managed service providers.

DX Unified Infrastructure Management serves managed service providers by providing comprehensive infrastructure monitoring for servers, applications, networks, databases, cloud environments, and data centers. It features a Unified Monitoring Portal and predefined templates for enhanced usability. Robust reporting and alerting features provide critical insights while offering agent-based and agentless options to support diverse infrastructure requirements. The system's integration capabilities and application-level monitoring are key strengths, while a customizable framework allows for effective automation and probe management, consolidating data sources efficiently.

What are the key features of DX Unified Infrastructure Management?

Scalable Deployment: Accommodates extensive infrastructure with ease.
Multi-tenancy: Provides flexible, individualized management setups.
Probe Coverage: Supports extensive platform monitoring.
Unified Portal: Centralizes monitoring tasks.
Automation: Streamlines processes through customizable frameworks.

What benefits and ROI can users look for when evaluating DX Unified Infrastructure Management?

Comprehensive Monitoring: Strengthens infrastructure oversight.
Critical Insights: Enhances decision-making efficiency.
Broad Support: Meets diverse infrastructure needs.
Seamless Integration: Facilitates connected technology environments.
Scalability: Grows with user requirements.

Managed service providers and integrators implement DX Unified Infrastructure Management globally, engaging clients in regions like the US, Europe, South America, and Asia. They replace older systems like Nagios and Cacti for more modern infrastructure management. It is widely used for client infrastructure management with capabilities like URL monitoring and synthetic transactions, supported by a modern HTML5 UI. Faster adaptation to new technologies, improved web admin tools, optimization of reporting, and reduced manual tasks are continually addressed, enhancing system performance, particularly for Linux environments.

Broadcom

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

Buyer's Guide

Centreon vs. DX Unified Infrastructure Management

April 2026

Free Report: Centreon vs. DX Unified Infrastructure Management

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