Catchpoint vs eG Enterprise comparison

Catchpoint and eg Innovations are both solutions in the Application Performance Monitoring (APM) and Observability category. Catchpoint is ranked #39 with an average rating of 8.0, while eg Innovations is ranked #37 with an average rating of 8.5. Catchpoint holds a 0.5% mindshare in APM, compared to eg Innovations’s 0.3% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 95% of eg Innovations users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

994 Views
629 Comparison Views

100% willing to recommend

eG Enterprise

Read 21 eG Enterprise reviews

748 Views
477 Comparison Views

95% willing to recommend

Catchpoint

eG Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

eG Enterprise and Catchpoint are both prominent players in the performance monitoring market. Based on user reviews, eG Enterprise offers more competitive pricing and superior support, whereas Catchpoint, despite its higher cost, is preferred for its robust feature set.

Features: eG Enterprise offers comprehensive monitoring capabilities, intuitive configuration, and user-friendly interface. Catchpoint stands out with extensive synthetic monitoring, real-time analytics, and advanced alerting systems.

Room for Improvement: eG Enterprise could enhance its reporting tools, integration options, and cloud support. Catchpoint requires better documentation, improved onboarding process, and a more intuitive user interface.

Ease of Deployment and Customer Service: eG Enterprise is known for its straightforward deployment process and responsive customer service. Catchpoint, though powerful, involves a steeper learning curve and mixed service reviews.

Pricing and ROI: eG Enterprise is recognized for its cost-effectiveness and quicker ROI. Catchpoint, while expensive, justifies its price with high-level features.

To learn more, read our detailed Catchpoint vs. eG Enterprise Report (Updated: April 2025).

Buyer's Guide

Catchpoint vs. eG Enterprise

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

39th

Ranking in Network Monitoring Software

57th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (9th)

eG Enterprise

Ranking in Application Performance Monitoring (APM) and Observability

37th

Ranking in Network Monitoring Software

48th

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (43rd)

Mindshare comparison

As of May 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. The mindshare of eG Enterprise is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Carl Funk

Senior Manager at a training & coaching company with 10,001+ employees

The UI is well designed, so it's easy to get the visibility you want.

There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing. The other issue is the cost. The more data you collect, the more expensive it becomes. You sell your organization by saying we can get this feature set, but then you have to walk that back because we'll need more money to run every test. This is something hard to get out in your initial scoping. You provide Catchpoint with a series of tests and get a cost estimate, not realizing all the data you might have to collect long term. That was a big deal for us because we partly switched on the promise of saving money.

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Jose Ramon Crespo

Senior Enterprise Director at Towers IT

Utilize artificial intelligence for faster issue response and seamless ITSM integration

The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM ( /categories/it-service-management-itsm ) services, providing a seamless alerting system for our customers.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"During business hours, it has worked absolutely fine without any issues."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"The solution offers three different ways of slicing data to look for abnormalities."

"Catchpoint provides a great amount of information."

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."

More Catchpoint pros

"User session details"

"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."

"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."

"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."

"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."

"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."

"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."

"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."

More eG Enterprise pros

Cons

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"Catchpoint can be improved by focusing solely on network monitoring."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"The old user version was better, it was more user-friendly."

"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."

More Catchpoint cons

"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."

"The solution needs to enhance the management dashboards."

"Back-end configuration is not easy to implement."

"Dashboards are difficult to create, and not so useful."

"The interface could be improved as it is not real intuitive. It is not user-friendly."

"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."

"would like to see improvements in the alarm display console."

"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."

More eG Enterprise cons

Pricing and Cost Advice

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing is comparable to the last tool we were using."

"The solution's pricing varies based on services and licensing models."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"They are aligned with other enterprise solutions."

"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."

"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."

"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."

"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."

"It is not expensive."

"The product is very cheap."

"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"

More eG Enterprise pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

48%

Financial Services Firm

15%

Computer Software Company

Retailer

Computer Software Company

16%

Financial Services Firm

13%

Government

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...

See all answers

Any advice about APM solutions?

Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.

See all answers

Do you recommend eG Enterprise? Why or why not?

I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...

See all answers

What do you like most about eG Enterprise?

eG Enterprise has a single pane of glass for observability and monitoring.

See all answers

Comparisons

Dynatrace vs Catchpoint

Compared 24% of the time

ThousandEyes vs Catchpoint

Compared 17% of the time

Datadog vs Catchpoint

Compared 14% of the time

New Relic vs Catchpoint

Compared 12% of the time

Splunk AppDynamics vs Catchpoint

Compared 7% of the time

More Catchpoint Competitors

ControlUp vs eG Enterprise

Compared 26% of the time

Dynatrace vs eG Enterprise

Compared 20% of the time

PRTG Network Monitor vs eG Enterprise

Compared 15% of the time

Zabbix vs eG Enterprise

Compared 12% of the time

SolarWinds NPM vs eG Enterprise

Compared 7% of the time

More eG Enterprise Competitors

Product Reports

Buyer's Guide

Catchpoint

May 2025

Download Catchpoint product report

Buyer's Guide

eG Enterprise

May 2025

Download eG Enterprise product report

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

eG Enterprise Features

Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.
Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.
Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.
Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.
Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

Reviews from Real Users

“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

eg Innovations

Sample Customers

Information Not Available

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.

Buyer's Guide

Catchpoint vs. eG Enterprise

April 2025

Free Report: Catchpoint vs. eG Enterprise

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