Catchpoint vs ClearSight Analyzer comparison

Catchpoint and NETSCOUT are both solutions in the Network Monitoring Software category. Catchpoint is ranked #58 with an average rating of 8.0, while NETSCOUT is ranked #104. Catchpoint holds a 0.4% mindshare in NMS, compared to NETSCOUT’s 0.1% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 100% of NETSCOUT users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

1,557 Views
623 Comparison Views

100% willing to recommend

ClearSight Analyzer

Read 2 ClearSight Analyzer reviews

424 Views
229 Comparison Views

100% willing to recommend

Catchpoint

ClearSight Analyzer

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Executive SummaryUpdated on Oct 10, 2024

Catchpoint and ClearSight Analyzer are competing in the realm of network performance monitoring. Catchpoint often has the upper hand with its dynamic features and scalability, though ClearSight Analyzer's advanced analytical capabilities give it an edge in environments needing detailed traffic examination.

Features: Catchpoint offers real-time monitoring, a broad range of integrations, and extensive data visibility. ClearSight Analyzer delivers detailed packet analysis, historical data insights, and tools valuable for diagnosing complex network issues.

Room for Improvement: Catchpoint could expand its analytical functionalities, lower integration complexity, and offer more custom reporting options. ClearSight Analyzer could improve its user interface, reduce initial setup time, and enhance cloud deployment capabilities for increased flexibility.

Ease of Deployment and Customer Service: Catchpoint provides a cloud-based deployment that simplifies setup, supported by robust channels. ClearSight Analyzer requires more initial configuration but offers deep integration options for customized solutions, with Catchpoint having an advantage for fast implementation.

Pricing and ROI: Catchpoint's pricing structure is flexible, offering various subscriptions that deliver favorable ROI over time due to reduced downtime. ClearSight Analyzer, though requiring a higher initial investment, offers substantial long-term ROI through detailed network analyses. Catchpoint's pricing is appealing for budget-conscious buyers, while ClearSight's value is favored in technically demanding scenarios.

To learn more, read our detailed Network Monitoring Software Report (Updated: July 2025).

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Network Monitoring Software

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Network Monitoring Software

58th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (37th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (10th)

ClearSight Analyzer

Ranking in Network Monitoring Software

104th

Average Rating

10.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.4%, up from 0.4% compared to the previous year. The mindshare of ClearSight Analyzer is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

AnmolRai

Technical Consultant Project Lead at Capgemini

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

Read full review

DAVID-TAYLOR

Senior Network Engineer at Montgomery College

Shows question being asked, breaks it down and it'll just show you who's not answering

I wouldn't want the interface to go towards the web because they did have a version that was inside of the TruView product. It was more web-based and, to me, the web-based applications lose the robustness of the intimacy of a true character interface. I liked that they were on that path and I hope that they stay on that path because it just looks like it's a better product. I would like to see a multi-user version where you can have a launch platform and, potentially, instead of buying six licenses you buy 12 seats or something like that. From a centralized platform, you could have multiple users using that particular product in a series of different ways. That's what I'd like to see, rather than having everybody running a standalone one on their own workstation.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"Catchpoint's customer service and support are valuable."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"The solution offers three different ways of slicing data to look for abnormalities."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

More Catchpoint pros

"What ClearSight will do is it actually maps out the conversation for you."

Cons

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."

"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

More Catchpoint cons

"I would like to see a multi-user version where you can have a launch platform and, potentially, instead of buying six licenses you buy 12 seats or something like that."

Pricing and Cost Advice

"The solution's pricing varies based on services and licensing models."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing is comparable to the last tool we were using."

"It was pretty modest because you could get it in different ways. I think the six licenses, at that time, were about $1,000 each. But then again, I work for a school and educators tend to get discounts on things. So maybe it cost us about five or six hundred a copy."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Educational Organization

13%

Retailer

11%

Computer Software Company

10%

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

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What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

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What needs improvement with Catchpoint?

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Product Reports

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Catchpoint

July 2025

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Buyer's Guide

Network Monitoring Software

July 2025

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Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

Protocol analysis tool for application performance analysis and monitoring. Provides real-time problem identification and statistics.

NETSCOUT

Sample Customers

Information Not Available

Japan Atomic Energy Research Institute

Buyer's Guide

Network Monitoring Software

July 2025

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