Carbonite Server vs Unitrends comparison

OpenText and Kaseya are both solutions in the Backup and Recovery category. OpenText is ranked #56, while Kaseya is ranked #25 with an average rating of 10.0. OpenText holds a 1.0% mindshare in BRS, compared to Kaseya’s 0.7% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 85% of Kaseya users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

2,242 Views
1,614 Comparison Views

100% willing to recommend

Unitrends

Read 35 Unitrends reviews

1,681 Views
1,614 Comparison Views

85% willing to recommend

Carbonite Server

Unitrends

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Executive SummaryUpdated on Sep 11, 2024

Unitrends and Carbonite Server are both competitive data protection solutions. Carbonite Server is often seen as a superior product due to its robust features.

Features: Unitrends is praised for its comprehensive backup and recovery options, integration capabilities, and straightforward deployment. Carbonite Server stands out for its cloud-based disaster recovery, automatic backup scheduling, and advanced cloud functionalities.

Room for Improvement: Unitrends users indicate a need for improved backup speed, more intuitive management tools, and better integration with third-party software. Carbonite Server users suggest enhancements in user documentation, technical support responsiveness, and interface usability.

Ease of Deployment and Customer Service: Unitrends receives positive feedback for its straightforward deployment process and reliable customer service. Carbonite Server is noted for easy deployment, but users find its customer service slower to respond.

Pricing and ROI: Unitrends is generally viewed as cost-effective with good ROI, especially for smaller businesses. Carbonite Server's pricing is higher, but users feel the extensive features justify the cost, providing a solid ROI for enterprises.

To learn more, read our detailed Carbonite Server vs. Unitrends Report (Updated: March 2026).

Buyer's Guide

Carbonite Server vs. Unitrends

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

56th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (46th)

Unitrends

Ranking in Backup and Recovery

25th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of Carbonite Server is 1.0%, up from 0.6% compared to the previous year. The mindshare of Unitrends is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Unitrends	0.7%
Carbonite Server	1.0%
Other	98.3%

Backup and Recovery

Featured Reviews

Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

A reliable backup product which needs little management

For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

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Derek Schneider

Manager, Information Technology at a hospitality company with 201-500 employees

Daily recovery tests have validated restore readiness and ensured consistent data protection

The best features of Unitrends include the daily reporting functionality. When backups fail, it is obvious in the logs what caused the issue. Most times it is a credential problem, which is relatively easy to resolve. Though I have experienced a few more challenging issues, nothing has affected critical backup restore functionality. Every time I have needed to restore something, it has worked successfully. The support team is readily available when I need assistance, and they help walk me through issues, solving them within a reasonable timeframe. The automated backup scheduling feature has helped our organization in managing backup timelines and consistency by handling all the work automatically. We set the schedule, breaking things into smaller chunks since our main common area for files is large. I have staggered the backups so some areas receive more attention than others, particularly for less active data. Adding, removing, excluding, and inputting elements is straightforward. The system makes it simple to schedule portions and generate reports on their functionality. The impact of Unitrends' instant recovery features on strengthening data security measures is significant. I generally use instant recovery when restoring specific files or instances where we need data that has changed. The process involves loading the backup, selecting the desired version, waiting for it to unpack, and retrieving the file. Every restore attempt has been successful. I run instant recovery daily in test mode on two virtual machines. I use it to test my domain controller and file server to ensure they communicate properly in the test environment. This ensures that in case of failure, I can activate the recovery and restore server functionality.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Technical support handled all our issues quickly and effectively."

"The efficiency and convenience are excellent."

"Easy verification of things is the most valuable feature."

"It does not slow down your computer or use a lot of resources as it works."

"It seems reliable and easy to use."

"The solution is a free engine to help work with the container."

"Easy verification of things is the most valuable feature."

"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."

More Carbonite Server pros

"The most valuable feature of Unitrends for me is the automated feedback"

"This product has given us the ability to remote manage, monitor and report multiple client sites and we have relied on this appliance several times to recover our clients from crypto viruses that have locked their files for ransom."

"The ability to backup both physical and virtual machines, along with having an appliance store the backups locally instead of on a file server, NAS, or SAN."

"I like the fact that you can recover the VMs inside the appliance. For example, they're basically running this appliance on a Linux-based distribution, and they're spinning off KVM virtual machines inside."

"They have great support."

"Unitrends has helped us cut down the time that it takes to restore a server to its original configuration."

"The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files."

"Being an appliance-based solution, we were able to migrate backup solutions without having to purchase a lot of hardware separately."

More Unitrends pros

Cons

"When you have to restore it, Carbonite takes a lot of time."

"The stability has room for improvement."

"I would like to see an improvement on the management user interface, as well as Kellion integrations."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"They do not yet have USB recovery but they are adding it in coming releases."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The support for object storage isn't quite there yet; its public cloud support can be improved."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

More Carbonite Server cons

"I would like to see the improve High availability features like switchover and switchback process. also unitrends boomerang compatibilities."

"All I can tell you is my friends made fun of me because of how often I had to call technical support."

"We had an issue about a year ago, but it actually ended up wiping our entire backup history, because one of the databases got corrupted, and we couldn't recover the backup data."

"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."

"Scalability is where I'm running into more of an issue right now. To upgrade is pretty expensive; it's not like you can just buy a smaller appliance and put it with the one you already have, you need to buy a larger appliance and that can get fairly pricey."

"No appliance update notifications."

"There's a lot that can be made better. For example, it could be more scalable."

"Network-based storage stability could be improved."

More Unitrends cons

Pricing and Cost Advice

"We pay 9,000 dollars per year for our license."

"The solution is open source."

"The pricing is between $120 and $150 per year."

"Its price is reasonable."

"Talk with the sales guys. They can work with you on the best package."

"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."

"No comment."

"With respect to cost, my advice is to get what you need."

"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."

"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."

"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."

"Pricing model constantly changes."

More Unitrends pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

Manufacturing Company

Comms Service Provider

Healthcare Company

Manufacturing Company

16%

Retailer

12%

Marketing Services Firm

Non Profit

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	16
Large Enterprise	8

Questions from the Community

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What needs improvement with Unitrends?

I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading. The ransomware detection from the appliance incorrectly identifie...

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What is your primary use case for Unitrends?

Our main use case for Unitrends is taking our on-premise virtual machines or bulk data store and backing it up on a daily basis, or more frequently depending on requirements, and testing the virtua...

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What advice do you have for others considering Unitrends?

Regarding Unitrends' integration with leading cloud services, I utilize Spanning, which handles Microsoft 365 environment backup for a location without direct file server access. Their SharePoint d...

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Comparisons

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Compared 7% of the time

Veritas Backup Exec vs Unitrends

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Product Reports

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Cloud Backup

February 2026

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Buyer's Guide

Unitrends

February 2026

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Also Known As

Carbonite Recover Backup

No data available

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Unitrends offers cloud replication, remote management, and instant recovery, making it highly versatile for backup needs across physical and virtual nodes. Its seamless functionality and robust support ensure enhanced operational efficiency.

Unitrends is known for its ability to integrate with physical and virtual environments, ideal for backing up Azure VMs, local systems, and diverse operating systems. Users employ Unitrends for daily backups, disaster recovery, and file recovery tasks, protecting servers, VMware, Hyper-V clusters, and legacy systems. Real-time synchronization and monitoring are key to its efficiency, although some areas like interface and support structure require refinement. Pricing and stability concerns, as well as SQL backup sensitivity, suggest room for improvement. Users often encounter issues with billing, renewals, and dual VPN support, seeking more scalable and affordable options.

What are the key features of Unitrends?

Cloud Replication: Enables seamless backup across cloud environments.
Instant Recovery: Provides immediate access to data during disruptions.
Remote Management: Facilitates easy management of backup tasks remotely.
Global Deduplication: Significantly reduces backup sizes.
Real-time Synchronization: Ensures up-to-date data storage.

What benefits should users expect from Unitrends?

Operational Efficiency: Enhanced through its seamless interface and powerful reporting.
Reliability: Offers robust protection against ransomware.
Versatility: Supports diverse operating systems and environments.
Technical Support: Provides consistent and reliable assistance.

In industries like healthcare, financial services, and education, Unitrends plays a critical role in maintaining data integrity and accessibility. It is implemented to simplify backup processes, minimize downtime, and ensure compliance with data protection regulations, offering a comprehensive security strategy.

Kaseya

Sample Customers

INLINE Commercial Construction, Hamilton County

NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology

Buyer's Guide

Carbonite Server vs. Unitrends

March 2026

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