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Carbonite Server vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Ranking in Backup and Recovery
59th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Cloud Backup (48th)
Unitrends
Ranking in Backup and Recovery
31st
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.7%, up from 0.6% compared to the previous year. The mindshare of Unitrends is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Unitrends0.5%
Carbonite Server0.7%
Other98.8%
Backup and Recovery
 

Featured Reviews

Dale Dirkes - PeerSpot reviewer
A simple, efficient, reliable product
The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is a free engine to help work with the container."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"It seems reliable and easy to use."
"Technical support handled all our issues quickly and effectively."
"The solution is very stable."
"It does not slow down your computer or use a lot of resources as it works."
"Easy verification of things is the most valuable feature."
"I find the BMR/image and the recovery pieces are valuable."
"The most valuable feature of Unitrends for me is the automated feedback"
"It is an easy system to use. The support, if needed, is always willing to help."
"Being an appliance-based solution, we were able to migrate backup solutions without having to purchase a lot of hardware separately."
"VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs."
"It is a quick and easy way to organize my backups and to keep track of them."
"If you are a large organization, this is a product for you."
"It's not easy to scale it."
"The predictive analytics are great and the reporting is awesome."
 

Cons

"They do not yet have USB recovery but they are adding it in coming releases."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"In the next release I would like to see an improvement in the auto failover option."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The stability has room for improvement."
"The Hyper-V backup has room for improvement."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."
"The ability to run just differentials without pulling the full on your archive."
"​​Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."
"I would like to see the real-time replication process improved, and a zero RPO feature added."
"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."
"Unitrends can be challenging to scale."
"The solution's base operating system needs to be improved."
 

Pricing and Cost Advice

"The pricing is between $120 and $150 per year."
"We pay 9,000 dollars per year for our license."
"The solution is open source."
"Its price is reasonable."
"Unitrends is an expensive solution."
"Based on a scale of one to ten, with one being low and ten being high, I would rate the pricing of this solution as a three. Also, there are no additional costs involved in the standard licensing of the solution."
"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."
"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
"Pricing model constantly changes."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."
"Talk with the sales guys. They can work with you on the best package."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
10%
Healthcare Company
8%
Retailer
7%
Retailer
15%
Manufacturing Company
12%
Educational Organization
10%
Non Profit
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise15
Large Enterprise8
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
What is your primary use case for Unitrends?
I use Unitrends to back up my VMware virtual machines and files, ensuring redundancy for both disks and protection against ransomware. I have implemented an air gap strategy by keeping some backups...
 

Also Known As

Carbonite Recover Backup
No data available
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Carbonite Server vs. Unitrends and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.