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Carbonite Server vs Dell PowerProtect Cyber Recovery comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Ranking in Backup and Recovery
55th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Cloud Backup (37th)
Dell PowerProtect Cyber Rec...
Ranking in Backup and Recovery
22nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.9%, up from 0.7% compared to the previous year. The mindshare of Dell PowerProtect Cyber Recovery is 0.4%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Dell PowerProtect Cyber Recovery0.4%
Carbonite Server0.9%
Other98.7%
Backup and Recovery
 

Featured Reviews

CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.
XiongXiong - PeerSpot reviewer
Director, Information Technology at Ascend Performance Materials
Modern data protection has ensured resilient backups and reliable recovery from cyber incidents
The biggest improvement that we would like to see for Dell PowerProtect Cyber Recovery is how it can be part of the storage side of the world versus being a standalone solution. Currently, being a standalone product is neat, but it means we cannot integrate it with our overall storage strategy. I would prefer to purchase Dell storage and use that storage across both my day-to-day storage and the storage for Dell PowerProtect Cyber Recovery. In my current configuration, I have separate hardware for the backup and recovery and the cyber resilience, and I have different hardware for just storage. Integrating these two would be quite interesting. From my perspective, the integration between products is not really an obstacle. What matters more is how we as customers can simplify our technology hardware stack on site. From a software perspective, it would be beneficial if they created a solution where I could see my compute, storage, and backup recovery as a single pane of glass. A one-stop shop with one dashboard would be great. This opportunity exists for improvement. From a hardware perspective, simplifying it so I have less hardware on site would be valuable. I want to reduce my footprint with Dell PowerProtect Cyber Recovery. Reducing footprint is something all manufacturing organizations desire. When you look at all the manufacturing sites around the world, we always have to build a room for IT usage and data center rooms at our facilities. The smaller your footprint, the less cooling and less energy usage you need, which is a win-win scenario. This is what all of us as customers are looking for, which is smaller footprints.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It seems reliable and easy to use."
"I find the BMR/image and the recovery pieces are valuable."
"The solution is a free engine to help work with the container."
"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."
"The efficiency and convenience are excellent."
"Technical support handled all our issues quickly and effectively."
"It does not slow down your computer or use a lot of resources as it works."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"One of the key advantages of Dell PowerProtect Cyber Recovery is the isolation capability, which is very important, along with the intelligence that occurs through analytics taking place inside the vault."
"With today's attacks, having a solution like Dell PowerProtect Cyber Recovery protects your backup data."
"The benefit to my company is that our backup workloads are protected, and that is the best feature."
"In terms of reliability, Dell PowerProtect Cyber Recovery is highly reliable, especially due to its method of backing up data."
"We have experienced a significant reduction in recovery times since deploying Dell PowerProtect Cyber Recovery, with an approximate reduction of about 60 to 70% compared to our pre-deployment benchmarks."
"Having used Dell PowerProtect Cyber Recovery for four years, I can say it has helped my business significantly, especially compared to when we were using NetWorker, which was a pain in the ass."
"The biggest return on investment for me when using Dell PowerProtect Cyber Recovery is that if we had an attack, we would be able to recover in hours instead of weeks or months, which is a lot of risk reduction."
"Using Dell PowerProtect Cyber Recovery is a very critical piece of my cybersecurity strategy because it is utilized in situations when I have nowhere else to turn but to my vault."
 

Cons

"When you have to restore it, Carbonite takes a lot of time."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"I would like to see an improvement on the management user interface, as well as Kellion integrations."
"They do not yet have USB recovery but they are adding it in coming releases."
"The Hyper-V backup has room for improvement."
"In the next release I would like to see an improvement in the auto failover option."
"The stability has room for improvement."
"The initial deployment took us a lot of time. It requires careful planning, especially regarding networking and the Vault design itself."
"The biggest improvement that we would like to see for Dell PowerProtect Cyber Recovery is how it can be part of the storage side of the world versus being a standalone solution."
"What I would improve about Dell PowerProtect Cyber Recovery is to make it a little more simplistic under the hood, comparable to PowerProtect Data Manager."
"My experience with the customer service and technical support from Dell has been somewhat mixed, especially during critical situations."
"In terms of areas for improvement in Dell PowerProtect Cyber Recovery, I think the bare-metal part can be improved. My main problem is with the bare-metal recovery."
"I think Dell PowerProtect Cyber Recovery can be improved by including the clean room as part of the product because currently, the clean room is an additional component, and if it will be part of the CRS, then it will be beneficial."
"I would like more visibility into what is going on with the individual backup images and how they are being scanned, so there are some automation and visibility features that could be enhanced."
"One improvement I would suggest for Dell PowerProtect Cyber Recovery is making the management interface more intuitive."
 

Pricing and Cost Advice

"We pay 9,000 dollars per year for our license."
"Its price is reasonable."
"The solution is open source."
"The pricing is between $120 and $150 per year."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Outsourcing Company
9%
Healthcare Company
8%
Financial Services Firm
8%
Outsourcing Company
23%
Construction Company
13%
Financial Services Firm
13%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

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What is your experience regarding pricing and costs for Dell PowerProtect Cyber Recovery?
The pricing is expensive, but it makes sense given the benefits and value it provides when purchased for a bank. There is a reason behind this high price. However, for medium-sized organizations, i...
What needs improvement with Dell PowerProtect Cyber Recovery?
There is nothing to be improved from my point of view. My main concern was that the whole solution of the CRS, CyberSense, Dell PowerProtect Cyber Recovery and the backup softwares are separate isl...
What is your primary use case for Dell PowerProtect Cyber Recovery?
Dell PowerProtect Cyber Recovery is primarily used as ransomware backup protection. It creates a vault for important data so that if a ransomware breach occurs, it does not affect your data. Import...
 

Also Known As

Carbonite Recover Backup
No data available
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
Information Not Available
Find out what your peers are saying about Carbonite Server vs. Dell PowerProtect Cyber Recovery and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.