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Carbonite Server vs Dell PowerProtect Backup Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Ranking in Backup and Recovery
57th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Cloud Backup (46th)
Dell PowerProtect Backup Se...
Ranking in Backup and Recovery
35th
Average Rating
9.6
Reviews Sentiment
6.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.
Angel Lacerna - PeerSpot reviewer
Oficial Senior at a financial services firm with 1,001-5,000 employees
Backup services have improved security and saved time for cloud workloads in test environments
Regarding security or pricing, our experience is definitely limited, but I can say that support is good. I think the pricing could be better, or they could improve support, automations, or customizations. Dell PowerProtect Backup Services can be improved, and I want it to be even easier to manage, to secure the workload, and to restore easily. The areas for improvement with Dell PowerProtect Backup Services include that it is a cloud solution and a SaaS solution for scheduling the tasks to protect workloads. It is not too easy; it is a little closed, as Dell PowerProtect Backup Services does not allow us to customize the schedule in backup tasks, which only has options for daily or twice a day. More options to schedule backup tasks would be better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Easy verification of things is the most valuable feature."
"It does not slow down your computer or use a lot of resources as it works."
"The solution is very stable."
"It seems reliable and easy to use."
"The efficiency and convenience are excellent."
"The solution is a free engine to help work with the container."
"Technical support handled all our issues quickly and effectively."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"The handiest feature of Dell PowerProtect Backup Services is that it syncs up our backups to other locations—we don't have to worry about our backups not syncing to other locations, and it monitors and reports to us if there are any issues."
"Some of the returns on investment I see with this product are security and saving time."
 

Cons

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The stability has room for improvement."
"They do not yet have USB recovery but they are adding it in coming releases."
"In the next release I would like to see an improvement in the auto failover option."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The Hyper-V backup has room for improvement."
"I think the pricing could be better, or they could improve support, automations, or customizations."
 

Pricing and Cost Advice

"The solution is open source."
"Its price is reasonable."
"The pricing is between $120 and $150 per year."
"We pay 9,000 dollars per year for our license."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
8%
Healthcare Company
7%
Energy/Utilities Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Dell PowerProtect Backup Services?
From what I know of the pricing. Dell PowerProtect Backup Services costs us around 10 grand. I think it was $10,000 initially. For what it does, it's worth it. It provides that reliability, so it i...
What needs improvement with Dell PowerProtect Backup Services?
I don't know of a way that Dell PowerProtect Backup Services can be improved. It works and does what I need it to do. There are always ways to improve things, but I wouldn't know of one right now.
What is your primary use case for Dell PowerProtect Backup Services?
We only use Dell PowerProtect Backup Services for our VM backups. We have a VM running in the office, and it backs up not just to our location, but it backs up to other locations, to a similar Dell...
 

Also Known As

Carbonite Recover Backup
No data available
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
Information Not Available
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