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Carbonite Server vs Dell PowerProtect Backup Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Ranking in Backup and Recovery
57th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Cloud Backup (44th)
Dell PowerProtect Backup Se...
Ranking in Backup and Recovery
24th
Average Rating
8.8
Reviews Sentiment
6.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Featured Reviews

CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.
Sanjay Singh Bisht - PeerSpot reviewer
Server Administrator at a outsourcing company with 51-200 employees
Automated cloud backups have strengthened ransomware recovery and reduced laptop data loss
The best features Dell PowerProtect Backup Services offers include source-side deduplication. The lightweight agent resides on the client, deduplicates data locally before transmitting, and only uploads the unique or modified blocks, which drastically minimizes bandwidth utilization and saves the cloud storage footprint, rather than transferring massive data blocks over the internet and duplicating them at the storage target. Another valuable feature is the air-gapped encrypted storage. The platform uses advanced data scrambling that decouples the actual data from its metadata, storing the data as an isolated or immutable cloud that cannot be overwritten or deleted by ransomware. The zero egress restore model is also significant. A massive pain point with cloud-native storage is the fee structure, but Dell PowerProtect Backup Services stands out by allowing unlimited full restore points without charging data egress fees, which represents a huge cost to enterprises. Unified multi-workload management provides the ability to control data from Microsoft 365, SaaS applications, distributed employee laptops, or virtual machine servers in a single centralized pane of glass, which eliminates the need to jump between different backup solutions. The impact of Dell PowerProtect Backup Services on my organization has been positive. The backup process has become more reliable and automated, reducing the need for manual intervention and lowering the risk of missed backups. Recovery time has improved, allowing us to restore critical systems and data much faster during incidents. The platform's deduplication and compression capabilities have helped us reduce storage costs while optimizing backup efficiency. Additionally, its centralized management and reporting gives us visibility into our data protection environment, making it easier to monitor compliance and identify potential issues before they become problems.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support handled all our issues quickly and effectively."
"The solution is very stable."
"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."
"This solution is very simple to use and I will recommend it to anybody."
"The solution is a free engine to help work with the container."
"It seems reliable and easy to use."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"I find the BMR/image and the recovery pieces are valuable."
"When it comes to the features I find most valuable in Dell PowerProtect Backup Services, I assess its ability to integrate with AWS, Azure, and GCP for consistent data protection."
"The features I appreciate most with Dell PowerProtect Backup Services are ease of use, as the interface is well-designed."
"The handiest feature of Dell PowerProtect Backup Services is that it syncs up our backups to other locations—we don't have to worry about our backups not syncing to other locations, and it monitors and reports to us if there are any issues."
"The user interface of Dell PowerProtect Backup Services is simple to manage and can manage multiple use cases on a single dashboard, which is very valuable from the customer perspective."
"Some of the best features that we find within the suite of Dell PowerProtect Data Domain and Dell PowerProtect Backup Services is the integration into the vSphere portal, VXRAILs, and areas that have made it so quick and easy to use."
"We have seen a positive return on investment from Dell PowerProtect Backup Services, with improved operational efficiency, reduced storage requirements, faster recovery time, lower administrative effort, approximately fifty to seventy percent reduction in backup storage through compression and deduplication, forty to fifty percent reduction in backup administrator effort, a nine percent improvement in backup rate, and a fifty percent reduction in recovery time for critical workloads, which together minimize downtime and business disruption during incidents."
"Some of the returns on investment I see with this product are security and saving time."
 

Cons

"The Hyper-V backup has room for improvement."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"In the next release I would like to see an improvement in the auto failover option."
"They do not yet have USB recovery but they are adding it in coming releases."
"When you have to restore it, Carbonite takes a lot of time."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The stability has room for improvement."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"I think the pricing could be better, or they could improve support, automations, or customizations."
"In the next release for Dell PowerProtect services, the final step would be to integrate both the on-prem and the cloud-based models that they are using, allowing us to get that final single pane of glass to function with everything in the product suite."
"Dell PowerProtect Backup Services can be improved, and the biggest improvement they could make would be with their support side, as often when we call in for support, we possess more knowledge than the support staff, which is disappointing."
"In discussion with the company last year at Dell Tech World, the pricing model needs improvement because they are using shared resources."
"There are ways Dell PowerProtect Backup Services can be improved."
"Dell PowerProtect Backup Services could be improved in several areas."
 

Pricing and Cost Advice

"We pay 9,000 dollars per year for our license."
"Its price is reasonable."
"The pricing is between $120 and $150 per year."
"The solution is open source."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Computer Software Company
8%
Construction Company
8%
Healthcare Company
8%
Outsourcing Company
30%
Construction Company
25%
Financial Services Firm
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

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What is your experience regarding pricing and costs for Dell PowerProtect Backup Services?
Regarding my experience with pricing, setup cost, and licensing for Dell PowerProtect Backup Services, it is quite positive. While the initial investment and licensing cost are higher than some alt...
What needs improvement with Dell PowerProtect Backup Services?
Dell PowerProtect Backup Services could be improved in several areas. The user interface could be simplified to make day-to-day administration and troubleshooting more intuitive. Reporting and anal...
What is your primary use case for Dell PowerProtect Backup Services?
Dell PowerProtect Backup Services is generally used for cloud native data protection and securing SaaS applications like Microsoft 365. It operates as a fully managed backup-as-a-service, allowing ...
 

Also Known As

Carbonite Recover Backup
No data available
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
Information Not Available
Find out what your peers are saying about Carbonite Server vs. Dell PowerProtect Backup Services and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.