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Camunda vs Visio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Camunda delivers cost-effective, stable solutions enhancing productivity, reducing operational expenses, and offering comprehensive process coverage for large enterprises.
Sentiment score
1.5
Visio boosts efficiency, ensuring consistent documentation and faster project timelines, offering substantial time savings and improved document quality.
 

Customer Service

Sentiment score
6.3
Camunda's customer service is praised for helpfulness and expertise, though some mention challenges with complexity and regional support.
Sentiment score
5.5
Most users find Visio documentation sufficient, but experiences vary; some use internal IT or Microsoft’s enterprise support.
AWS provides the best support, followed by Microsoft, and then Google.
They really understand deeply and in detailed fashion the solution.
They provide better support for the enterprise edition.
While I like Microsoft products in general, the main issue is with the licensing options and the problems associated with them.
The cost to deploy this 170-page solution was too high and the needed time was months. It was almost not an answer.
We generally resolve issues internally within our IT department rather than contacting Microsoft's technical support.
 

Scalability Issues

Sentiment score
7.0
Camunda excels in scalability using modern tools but faces database challenges; improvements are noted in documentation and setup.
Sentiment score
7.1
Visio's scalability differs, easy integration with Microsoft but struggles with enterprise-level needs and version compatibility challenges.
Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically.
ECS and Fargate make horizontal scalability very easy.
They have that REST layer, REST APIs layer that makes it easy to integrate and make it part of a microservices ecosystem and APIs.
 

Stability Issues

Sentiment score
7.8
Camunda is highly rated for stability, with minimal bugs, and performs efficiently in various production environments even under load.
Sentiment score
8.3
Visio is generally stable with improved performance, though complex usage and external factors can occasionally affect stability.
There haven't been any significant outages in my experience with Camunda.
We were not really concerned about the performance on the process itself because it was super simple, super straightforward, and it did not present itself as a bottleneck, nor did we feel it was adding additional time in the execution.
 

Room For Improvement

Camunda needs better customization, programming language integration, scalability, and AWS support, with enhanced documentation and performance improvements.
Visio needs enhancements in template creation, integration, automation, usability, 3D modeling, and export functionality, especially XPDL export.
More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible.
Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version.
Visio should implement more complex tools or graphics to facilitate processing and use flexible templates.
The visual icons and shapes for different vendors like Cisco network could be improved.
The price is high and should be lower because if it becomes lower, I think it would be widely used.
 

Setup Cost

Camunda's pricing is competitive, but costly for small businesses; enterprise edition offers advanced features and support options.
Visio prices vary by plan; professional versions cost more, but discounts and bundles offer savings for many users.
AWS pricing is very competitive compared to Azure and cheap compared to Google.
There is a licensing cost for using the SaaS model and Enterprise edition of Camunda.
If asked to rate the price, I would give it around nine points out of ten, indicating it is somewhat expensive.
 

Valuable Features

Camunda is valued for its flexibility, open-source customization, user-friendly interface, and effective management of complex processes.
Visio integrates seamlessly with Microsoft Office, offering templates, shapes, easy use, and boosts productivity by embedding diagrams in documents.
EC2 makes scaling horizontally incredibly easy, especially when working under the ECS service.
Camunda's support for BPMN 2.0 is a great advantage because it allows us to have a common language to discuss technology and business in the same perspective.
The biggest difference between Camunda and Bonita might be that Camunda is simpler and more flexible for setting.
When you use this template, you find directly the related buttons. It saves time and effort.
Visio allows me to create detailed diagrams that provide value to customers by giving them a clear view of their network and devices.
Visio was quite useful in Word and PowerPoint, which I miss in draw.io.
 

Categories and Ranking

Camunda
Ranking in Business Process Design
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
78
Ranking in other categories
Business Process Management (BPM) (1st), Process Automation (1st)
Visio
Ranking in Business Process Design
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
108
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of October 2025, in the Business Process Design category, the mindshare of Camunda is 11.3%, up from 11.4% compared to the previous year. The mindshare of Visio is 12.5%, up from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
Visio12.5%
Camunda11.3%
Other76.2%
Business Process Design
 

Featured Reviews

CristianoGomes - PeerSpot reviewer
Supports long-running asynchronous processes effectively but has not evolved much in recent years
I think Camunda is focusing too much on the SaaS offering right now and not much on improving and developing the product itself. I did not see any innovations on that aspect, especially for the open-source version. I was making some tests recently and the tool seemed pretty much the same as it was three or four years ago. Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version. To be honest, it did not change much from the Activiti initial version. Activiti was pretty much what Camunda is today. They invested a lot on Zeebe and made it the engine for their SaaS cloud version. Camunda itself, the embedded engine, did not evolve too much. They could invest more on that.
Osama Nabih - PeerSpot reviewer
Has helped me communicate business processes clearly and improve documentation efficiency
The customer service experience rates a seven. It's very difficult to find the right person. When you have an issue and open a ticket, sometimes the wrong persons answer and don't know the solution. They shift you from one person to another and sometimes it takes weeks to find a solution for a problem. It happened with me more than one time. Sometimes the answer is misleading. For example, we had an issue in Enterprise Group in KSA, and we raised a ticket with Microsoft. They sent us a document of 170 pages with possible root causes and solutions. The cost to deploy this 170-page solution was too high and the needed time was months. It was almost not an answer. If they don't give me a specific reason, they haven't replied to my question. We neglected the document from Microsoft and started deep diving and finally found the solution ourselves.
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
14%
Government
6%
Insurance Company
6%
Financial Services Firm
15%
Manufacturing Company
9%
Government
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise15
Large Enterprise29
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise19
Large Enterprise61
 

Questions from the Community

How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...
Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Which would you choose - Camunda Platform or Apache Airflow?
Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
 

Comparisons

 

Also Known As

Camunda BPM
Microsoft Visio
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Camunda vs. Visio and other solutions. Updated: September 2025.
870,701 professionals have used our research since 2012.