Find out what your peers are saying about Camunda, Microsoft, SAP and others in Business Process Design.
Many first-time CRM users are unaware of all features and best practices, so we guide them with use cases, sample work, or sometimes create a POC to show them how their system will look and the expected outcomes.
Salesforce Sales Cloud is a fantastic tool but requires disciplined data entry by sales personnel and operations teams to maintain data quality.
AWS provides the best support, followed by Microsoft, and then Google.
They provide better support for the enterprise edition.
Support requires a subscription and when taken, the service is pretty nice.
Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically.
It allows for easy scaling, especially with ECS service configurations.
Salesforce Sales Cloud is totally cloud native, requiring no additional effort for scalability.
Salesforce is highly scalable and operates efficiently.
There haven't been any significant outages in my experience with Camunda.
Salesforce Sales Cloud is very stable.
I have not experienced any degradation in Salesforce's performance.
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible.
More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.
Compared to AWS, it is slower, which could be a hindrance.
With today's generative AI capabilities like ChatGPT, it should be possible to directly communicate with the software rather than navigating through the entire system manually.
AWS pricing is very competitive compared to Azure and cheap compared to Google.
There is a licensing cost for using the SaaS model and Enterprise edition of Camunda.
This happened for the first time because of the new CEO, Arundhati, who revolutionized pricing strategies, allowing discounts of 60-70% for Salesforce Sales Cloud in India.
Without negotiation, costs can become expensive.
I would rate the price for Salesforce Sales Cloud as a three, where one is a high price.
EC2 makes scaling horizontally incredibly easy, especially when working under the ECS service.
The biggest difference between Camunda and Bonita might be that Camunda is simpler and more flexible for setting.
Its easy-to-navigate interface aids in delivering clear vision and organization, especially for sales and business management.
The Einstein Analytics and the inbuilt reporting are very useful for keeping track of pipeline movement.
The biggest benefit of the Salesforce Sales Cloud is a centralized point, a centralized source of truth for customer-related information; you centralize all the information in a single database, and that's the biggest benefit.
| Product | Market Share (%) |
|---|---|
| Camunda | 11.6% |
| Visio | 11.7% |
| Bizagi | 10.0% |
| Other | 66.7% |
| Product | Market Share (%) |
|---|---|
| Salesforce Sales Cloud | 3.7% |
| Microsoft Dynamics CRM | 4.5% |
| SAP CRM | 4.1% |
| Other | 87.7% |
| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 15 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 54 |
| Midsize Enterprise | 26 |
| Large Enterprise | 40 |
Camunda revolutionizes process orchestration by enabling seamless automation and integration with AI, human tasks, and existing systems while ensuring security and governance.
Built for collaboration between business and IT, Camunda empowers organizations to manage complexity, boost efficiency, and maintain competitive advantage. With a clientele of over 700 top organizations like Atlassian, ING, and Vodafone, Camunda is a trusted partner in designing, orchestrating, automating, and refining critical business processes to accelerate digital transformation. Its open-source nature, ease of use, and REST API integration make it a versatile choice for various needs.
What are Camunda's key features?In banking, Camunda automates processes and manages transactions, while in telecommunications, it optimizes service orders. Governmental and public sectors benefit from workflow automation. Organizations often use either the enterprise edition or the open-source version to create APIs and manage business rules effectively.
Salesforce Sales Cloud is a comprehensive CRM platform designed for efficient lead management, sales forecasting, and customer engagement, offering extensive customization and cloud-based accessibility.
Aimed at enhancing business efficiency, Salesforce Sales Cloud supports core business processes like CRM, lead and opportunity management, sales forecasting, and customer engagement. Its robust integration capabilities allow seamless connectivity with ERP systems and various applications. The platform offers pipeline tracking, process automation, and advanced sales cycle management. Users appreciate its cloud-based accessibility, allowing teams to operate remotely and manage sales operations effectively. However, users highlight concerns about its complexity, cost, and the need for a more intuitive interface.
What features does Salesforce Sales Cloud offer?Salesforce Sales Cloud is widely implemented across industries such as finance, healthcare, and retail, supporting sales teams in tracking and managing sales operations. Its use extends to reporting, collaboration, and enhancing client interactions, allowing companies to tailor Salesforce to meet industry-specific requirements efficiently.
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