We performed a comparison between Camunda Platform and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"It is open-source. It supports microservice orchestration. This is what we are really interested in. We can customize our products depending on the use cases."
"The flexibility is great."
"The best feature is the automation."
"I love that Camunda is a very developer-friendly platform, and my customers have evaluated the pricing as reasonable."
"The most valuable feature is that, with a visual system, you can try to have a process client before beginning the programming for the application."
"It's user friendly, much better than most tools I have seen."
"We are using the BPMN engine of Camunda; we are not using the user interface. We are using just the engine, the back end of this. For us, it is working quite well."
"We can share, discuss, and develop the model together — from a distance. It's really helped us during these times of isolation."
"Salesforce is a very powerful tool which helps us to build that through tools like Process Builder or Flows, or even write code to achieve these scenarios."
"I would recommend Sales Cloud for anyone who has a sales team that needs to be optimized and for any size of enterprise."
"Salesforce's user interface is easy to use, and the reporting is good. It worked well with Excel, so I was okay with it. I don't know about integration with any other software because I didn't have to deal with them."
"This is a stable product."
"The most valuable feature of Salesforce Sales Cloud is for teams the ability to do marketing on our page and to manage their marketing leads. You are able to close a deal and do the renewal. For the life cycle management for customer management, we use Salesforce Sales Cloud. The performance of the solution is good."
"It is nice to have the install base information at your fingertips when you look up a company."
"The performance is good, and it is easy to use."
"Suitable for all sizes of organizations."
"It has a Postgres database at the backend, and it is very difficult to scale if you increase the number of processes running. We did hit some barriers. We were able to overcome them, but it was a problem. Camunda has another product called Camunda Cloud, which supposedly doesn't have the same scalability problems, but we are not using Camunda Cloud because the set of features is smaller than Camunda On-Premises. So, its scalability can be improved. Because it has a single database, it is more difficult to scale if you have a huge success."
"I think that Camunda can try to do better when it comes to solving the complexities of all the products in its software stack."
"Process interfaces between diagrams could be improved."
"The business model could be easier to understand."
"I would like to see better pricing."
"The documentation could use improvement."
"The only drawback is the time that it takes to have a complete set of workflows implemented on the Camunda platform."
"They have a migration plugin that can be used to migrate from one BPM to another BPM. It is in the beta stage since last year. If they can make it available in the market, it would be great. We are going to have a couple of migration projects for migrating from IBM BPM to Camunda, and this plugin would be useful. I have already discussed this with them two weeks ago and asked them to look into this and add it as a feature. We are expecting this plugin to be available in the next version. This is the only requirement we have at present. They keep on coming up with different features, which is helping us a lot. Its latest release that came out last month was awesome."
"I would like to see a more affordable licensing model."
"An area for improvement would be the ease of configuration."
"It could have a more user-friendly interface."
"Salesforce Sales Cloud needs a more user-friendly interface."
"I don't like the way parent-child relationships work in transactions between records in Salesforce Sales Cloud. NetSuite is a little bit more user-friendly in that sense. Salesforce Sales Cloud requires that you build everything from scratch. I don't like that. It leaves a lot of thinking and solutions to the consultants and the process is more prone to errors."
"In the next release, I would like to see more integration."
"It would be nice if they had an ERP offering or a firm strategic partnership with a best-in-class ERP. So rather than say they're just ERP agnostic, you would pick whichever ERP you want, which is very generic. I think it would have a lot of merit if they partnered strategically with a best-in-class trusted ERP platform or acquired an ERP platform."
"The licensing price could be cheaper."
Camunda is the leader in process orchestration software. Our software helps orchestrate complex business processes that span people, systems, and devices. With Camunda, business users collaborate with developers to model and automate end-to-end processes using BPMN-powered flowcharts that run with the speed, scale, and resiliency required to compete in today’s digital-first world. Hundreds of enterprises such as Allianz, ING, and Vodafone design, automate, and improve mission-critical business processes with Camunda to drive digital transformation. To learn more visit camunda.com.
Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.
Camunda Platform is ranked 1st in Business Process Design with 33 reviews while Salesforce Sales Cloud is ranked 1st in CRM with 49 reviews. Camunda Platform is rated 8.2, while Salesforce Sales Cloud is rated 8.2. The top reviewer of Camunda Platform writes "Highly valuable for orchestrating complex business processes, solving many problems, and making the business side understand what we are talking about". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Has good flexibility but is slow to handle feature requests". Camunda Platform is most compared with Apache Airflow, Pega BPM, Bizagi, Bonita and Oracle BPM, whereas Salesforce Sales Cloud is most compared with Oracle E-Business Suite, SAP ERP, Siebel CRM, Microsoft Dynamics CRM and Vlocity.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.