CA Unified Communications Monitor vs NETSCOUT nGeniusPULSE comparison

Broadcom and NETSCOUT are both solutions in the Network Monitoring Software category. Broadcom is ranked #88, while NETSCOUT is ranked #50 with an average rating of 8.5. Broadcom holds a 0.5% mindshare in NMS, compared to NETSCOUT’s 0.5% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 100% of NETSCOUT users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

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575 Comparison Views

50% willing to recommend

NETSCOUT nGeniusPULSE

Read 7 NETSCOUT nGeniusPULSE reviews

944 Views
897 Comparison Views

100% willing to recommend

CA Unified Communications M...

NETSCOUT nGeniusPULSE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

CA Unified Communications Monitor and NETSCOUT nGeniusPULSE are competing in the network performance monitoring market. NETSCOUT nGeniusPULSE holds a stronger position due to its robust feature set and advanced diagnostics.

Features: CA Unified Communications Monitor provides in-depth analytics and integration capabilities along with efficient monitoring tailored to unified communications. It also supports comprehensive data visualization. NETSCOUT nGeniusPULSE offers a broader range of performance monitoring features, real-time diagnostics, and extensive visibility into network operations, along with automated alerts to identify issues quickly.

Room for Improvement: CA Unified Communications Monitor could enhance its user interface to improve user experience and add more predictive analytics features. Its scalability can be expanded to suit larger enterprises better. Enhancing the automated troubleshooting process would also be beneficial. NETSCOUT nGeniusPULSE could simplify its setup process and improve its integration capabilities with third-party tools. Providing more intuitive user guides and additional language support for global users would be advantageous.

Ease of Deployment and Customer Service: CA Unified Communications Monitor is known for its straightforward deployment and responsive customer service, providing timely support. NETSCOUT nGeniusPULSE features a more intricate setup but offers exceptional service and ongoing assistance, ensuring a smooth operation despite its complex deployment.

Pricing and ROI: CA Unified Communications Monitor is recognized for its cost-effectiveness and favorable ROI, allowing organizations to meet performance goals economically. NETSCOUT nGeniusPULSE has a higher initial cost, but it justifies this through superior functionalities that enhance operational efficiencies and long-term ROI.

To learn more, read our detailed CA Unified Communications Monitor vs. NETSCOUT nGeniusPULSE Report (Updated: December 2025).

Buyer's Guide

CA Unified Communications Monitor vs. NETSCOUT nGeniusPULSE

December 2025

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Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

88th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (3rd), IT Infrastructure Monitoring (69th)

NETSCOUT nGeniusPULSE

Ranking in Network Monitoring Software

50th

Average Rating

8.2

Reviews Sentiment

4.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of NETSCOUT nGeniusPULSE is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
NETSCOUT nGeniusPULSE	0.5%
CA Unified Communications Monitor	0.5%
Other	99.0%

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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Ian Munoz

Ingeniero en Telecomunicaciones at a energy/utilities company with 1,001-5,000 employees

Has improved traffic visibility and simplified dashboard use, but could benefit from better integration with other tools

NETSCOUT nGeniusPULSE works very well in our case. We have not experienced any troubles with traffic analysis SolarWinds has a dashboard that is older and not as user-friendly. NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds. NETSCOUT nGeniusPULSE is not…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Good end-to-end monitoring"

"We use the solution to meet the needs of the customer."

"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."

"The solution's technical support team consists of good engineers and technicians."

"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."

"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."

"This is a very reliable and complete solution for troubleshooting and monitoring environments."

"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."

"NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds."

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"NETSCOUT nGeniusPULSE is not integrated with SolarWinds. They work in different ways."

"They require a lot of manual effort as traffic flows, networks, and formal times change."

"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."

"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."

"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."

"The price of the solution could be reduced."

"The GUI interface and dashboards could be more attractive to the customer."

Pricing and Cost Advice

Information not available

"Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing."

"The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other solutions, they are not as stable."

"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."

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Top Industries

By visitors reading reviews

No data available

Government

18%

Computer Software Company

11%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	4

Questions from the Community

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What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?

The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.

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What needs improvement with NETSCOUT nGeniusPULSE?

NETSCOUT nGeniusPULSE is not integrated with SolarWinds. They work in different ways.

See all answers

What is your primary use case for NETSCOUT nGeniusPULSE?

I use the solution in my company to analyze international traffic.

See all answers

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Compared 10% of the time

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Compared 21% of the time

NETSCOUT nGeniusONE vs NETSCOUT nGeniusPULSE

Compared 15% of the time

Allegro Network Multimeter vs NETSCOUT nGeniusPULSE

Compared 10% of the time

Flowmon vs NETSCOUT nGeniusPULSE

Compared 9% of the time

ScienceLogic vs NETSCOUT nGeniusPULSE

Compared 8% of the time

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Product Reports

Buyer's Guide

CA Unified Communications Monitor vs. ScienceLogic

December 2025

CA Unified Communications Monitor report

Download CA Unified Communications Monitor product report

Buyer's Guide

NETSCOUT nGeniusPULSE

January 2026

Download NETSCOUT nGeniusPULSE product report

Also Known As

CA UC Monitor

nGeniusPULSE

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

NETSCOUT

Sample Customers

BBVA Compass

Banco Votorantim

Buyer's Guide

CA Unified Communications Monitor vs. NETSCOUT nGeniusPULSE

December 2025

Free Report: CA Unified Communications Monitor vs. NETSCOUT nGeniusPULSE

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