CA Unified Communications Monitor vs NETSCOUT nGeniusPULSE comparison

Broadcom and NETSCOUT are both solutions in the Network Monitoring Software category. Broadcom is ranked #104, while NETSCOUT is ranked #34 with an average rating of 10.0. Broadcom holds a 0.1% mindshare in NMS, compared to NETSCOUT’s 0.4% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 100% of NETSCOUT users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

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81 Comparison Views

50% willing to recommend

NETSCOUT nGeniusPULSE

Read 6 NETSCOUT nGeniusPULSE reviews

642 Views
278 Comparison Views

100% willing to recommend

CA Unified Communications M...

NETSCOUT nGeniusPULSE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

CA Unified Communications Monitor and NETSCOUT nGeniusPULSE are competing in the network performance monitoring market. NETSCOUT nGeniusPULSE holds a stronger position due to its robust feature set and advanced diagnostics.

Features: CA Unified Communications Monitor provides in-depth analytics and integration capabilities along with efficient monitoring tailored to unified communications. It also supports comprehensive data visualization. NETSCOUT nGeniusPULSE offers a broader range of performance monitoring features, real-time diagnostics, and extensive visibility into network operations, along with automated alerts to identify issues quickly.

Room for Improvement: CA Unified Communications Monitor could enhance its user interface to improve user experience and add more predictive analytics features. Its scalability can be expanded to suit larger enterprises better. Enhancing the automated troubleshooting process would also be beneficial. NETSCOUT nGeniusPULSE could simplify its setup process and improve its integration capabilities with third-party tools. Providing more intuitive user guides and additional language support for global users would be advantageous.

Ease of Deployment and Customer Service: CA Unified Communications Monitor is known for its straightforward deployment and responsive customer service, providing timely support. NETSCOUT nGeniusPULSE features a more intricate setup but offers exceptional service and ongoing assistance, ensuring a smooth operation despite its complex deployment.

Pricing and ROI: CA Unified Communications Monitor is recognized for its cost-effectiveness and favorable ROI, allowing organizations to meet performance goals economically. NETSCOUT nGeniusPULSE has a higher initial cost, but it justifies this through superior functionalities that enhance operational efficiencies and long-term ROI.

To learn more, read our detailed CA Unified Communications Monitor vs. NETSCOUT nGeniusPULSE Report (Updated: June 2025).

Buyer's Guide

CA Unified Communications Monitor vs. NETSCOUT nGeniusPULSE

June 2025

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Helped 859,129 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

104th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (5th), IT Infrastructure Monitoring (76th)

NETSCOUT nGeniusPULSE

Ranking in Network Monitoring Software

34th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.1%, up from 0.1% compared to the previous year. The mindshare of NETSCOUT nGeniusPULSE is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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Leandro Di Maria

Gerente De Ventas at internet winds ag

Offers real-time monitoring capabilities, which help businesses optimize their operations

The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is okay. It would be great if the tool could provide alerts during attacks in Spanish. In the next release, if the traffic analysis could send our company an alert before an attack starts, it would be even better. Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to meet the needs of the customer."

"Good end-to-end monitoring"

"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."

"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."

"This is a very reliable and complete solution for troubleshooting and monitoring environments."

"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."

"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."

"The solution's technical support team consists of good engineers and technicians."

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"They require a lot of manual effort as traffic flows, networks, and formal times change."

"The GUI interface and dashboards could be more attractive to the customer."

"The price of the solution could be reduced."

"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."

"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."

"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."

Pricing and Cost Advice

Information not available

"Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing."

"The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other solutions, they are not as stable."

"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."

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Top Industries

By visitors reading reviews

No data available

Government

14%

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?

The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.

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What needs improvement with NETSCOUT nGeniusPULSE?

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What is your primary use case for NETSCOUT nGeniusPULSE?

I use the solution in my company to analyze international traffic.

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Comparisons

No data available

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Also Known As

CA UC Monitor

nGeniusPULSE

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

NETSCOUT

Sample Customers

BBVA Compass

Banco Votorantim

Buyer's Guide

CA Unified Communications Monitor vs. NETSCOUT nGeniusPULSE

June 2025

Free Report: CA Unified Communications Monitor vs. NETSCOUT nGeniusPULSE

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