CA Unified Communications Monitor vs Evanios comparison

CA Unified Communications M...

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Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and Evanios compete in network performance monitoring and incident management. CA Unified Communications Monitor is preferred for its favorable pricing and support, while Evanios is chosen for its comprehensive features, strong ROI, and added value despite its higher cost.

Features: CA Unified Communications Monitor specializes in real-time call quality monitoring, advanced traffic analysis, and detailed reporting capabilities. Evanios excels with robust incident automation, centralized monitoring, and integration with IT service management solutions.

Room for Improvement: CA Unified Communications Monitor could benefit from enhanced incident automation, better integration with IT solutions, and more comprehensive monitoring features. Evanios might improve its deployment simplicity, offer more cost-effective pricing, and simplify its feature set for smaller enterprises.

Ease of Deployment and Customer Service: CA Unified Communications Monitor offers straightforward deployment and accessible customer service. Evanios provides extensive integration capabilities but has a more complex deployment process with diligent customer support.

Pricing and ROI: CA Unified Communications Monitor is cost-effective upfront, offering a positive ROI for businesses on a budget. Evanios has a higher setup cost but offers substantial ROI through extensive features that benefit enterprises seeking long-term gains.

To learn more, read our detailed CA Unified Communications Monitor vs. Evanios Report (Updated: June 2026).

CA Unified Communications Monitor vs. Evanios

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Helped 902,988 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in IT Infrastructure Monitoring

61st

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (3rd), Network Monitoring Software (88th)

Evanios

Ranking in IT Infrastructure Monitoring

65th

Average Rating

9.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Event Monitoring (16th), IT Operations Analytics (17th)

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.6%, up from 0.2% compared to the previous year. The mindshare of Evanios is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
CA Unified Communications Monitor	0.6%
Evanios	0.5%
Other	98.9%

IT Infrastructure Monitoring

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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Deepak-Malik

Director at a tech vendor with 1,001-5,000 employees

Customizable solution that provides the ability to ingest alerts from different systems

The price could be cheaper. That was one reason why we switched to PagerDuty. We wanted to switch to something that provided the same features but at a lower cost. We also switched because PagerDuty provided other features like integration with ServiceNow and the scheduling of engineers. Evanios was only for event integration. Evanios created too much noise. For every alert, it would create an incident. We received too many alerts and incidents from monitoring. It wasn't able to intelligently ingest alerts. It created 4,000 incident tickets in a month, which didn't reflect what was happening. If we received an alert, the synthetic monitoring and volume drop would give us the same alert. Evanios should include alert ingestion and de-duplication of alerts and noise reduction. We couldn't have people resolving each and every incident. PagerDuty gives us reports on how many alerts are being ingested, how many are noise, how many have bigger incidents, and which of the alerts are creating noise. It would be helpful if Evanios had metrics on the amount of alerts and types of the alerts to show which ones were serious incidents and which ones were just noise.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."

"Good end-to-end monitoring"

"We use the solution to meet the needs of the customer."

"The ability to manipulate events via JavaScript getting the exact data that we want."

"Evanios has in some areas provided up to a 90% noise reduction in some our noisy monitoring tools."

"Creation of incidents was previously a manual process with lots of copy and paste, swivel chair, mistakes, and missed events, and everything is now automated with events correlated and deduplicated, as well as crosschecks against scheduled change outages."

"Incredible ROI: As soon as we switched to Evanios, we started seeing events that were being unknowingly suppressed in our previous solution."

"Evanios has helped us reduce our incident count by about 60% in just three months into implementation and we are seeing great ROI right from the first month."

"So far, the amount of IT hours to maintain and support has dropped dramatically."

"The most valuable feature is the integration with various alert-generating systems because you might have synthetic alerts or monitoring alerts for volume drops."

Cons

"All the features and functions of the solution can be improved, specifically the user experience."

"The solution should have automatic baseline detection."

"More complex correlation rules would be nice. The ability to clearly define a parent event in a correlation and nested correlations, specifically."

"System information and status (easy to read for all levels of IT) Clearer instructions on setting up alert notifications to support staff in the event of an issue with product: There are some instructions on their support site but I'm looking for something a little more detailed to understand the flow of events (expected compared to unexpected)."

"We would like the ability to have an "exit" option for events when they are being processed."

"There were initially some minor issues around domain separation in ServiceNow."

"The price could be cheaper."

"Evanios created too much noise. For every alert, it would create an incident."

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CA Unified Communications Monitor report

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Also Known As

CA UC Monitor

No data available

Overview

CA Unified Communications Monitor provides real-time insight into communication networks, ensuring seamless connectivity and performance.

Designed for efficient management of unified communications, CA Unified Communications Monitor helps organizations monitor, diagnose, and manage their network and communication services efficiently. It delivers critical network visibility, allowing IT teams to quickly identify and resolve performance issues. Built with scalability in mind, it supports environments of all sizes, adapting to evolving network demands.

What are the key features of CA Unified Communications Monitor?

Real-time Monitoring: Provides live updates and dashboards for continuous network performance oversight.
Scalability: Handles growing network demands effortlessly, supporting various organization sizes.
Comprehensive Reporting: Offers detailed analytics and reporting to help in troubleshooting and performance analysis.
Custom Alerts: Configures alerts for proactive issue management, ensuring quick response to potential disruptions.

What benefits can users expect when evaluating CA Unified Communications Monitor?

Improved Network Performance: Enhances overall communication quality by addressing bottlenecks promptly.
Cost Efficiency: Reduces downtime and maintenance costs through proactive monitoring and quick issue resolution.
Enhanced User Satisfaction: Ensures a seamless user experience with consistent communication services.
Operational Agility: Adapts easily to growing network needs, supporting efficient management processes.

Industries such as finance, healthcare, and education benefit significantly from CA Unified Communications Monitor implementation. It ensures stable connections for remote consultations in healthcare, supports financial data transmission, and enables interactive learning experiences in education. By facilitating uninterrupted and high-quality communications, it directly contributes to business continuity and improved operational outcomes.

Broadcom

Evanios offers a comprehensive approach to IT system management, optimizing workflows through integration and automation tools tailored for IT operations. It enhances efficiency by streamlining data processes and providing a unified platform for system monitoring.

Designed for IT environments, Evanios integrates seamlessly with existing infrastructures, offering streamlined workflows and effective data management. Its powerful automation tools facilitate incident response and problem resolution, ensuring that IT operations run smoothly and efficiently. Especially useful in complex systems, Evanios enhances operational coherence without disruption. Its focus on integration and automation ensures that users gain greater control and insight into their IT landscapes.

What are the key features of Evanios?

Integration with ITSM Tools: Connects with major IT service management platforms, ensuring streamlined operations.
Automated Incident Response: Automates the detection and management of incidents to save time and resources.
Centralized Monitoring: Offers a centralized view for real-time monitoring and management of IT systems.
Predictive Analytics: Utilizes data analytics to predict and mitigate potential system issues proactively.

What benefits or ROI should users expect?

Time Efficiency: Reduces response time through automation, leading to quicker issue resolution.
Cost Savings: Minimizes operational costs by reducing manual intervention and optimizing resource allocation.
Enhanced System Performance: Improves overall system reliability through predictive analytics and seamless integration.
Better Decision-Making: Provides actionable insights for informed decision-making.

Industries such as finance, healthcare, and manufacturing implement Evanios to maintain robust IT systems. Financial institutions rely on its integration capabilities to ensure compliance and security, while healthcare providers benefit from its real-time monitoring to safeguard patient data integrity. Manufacturing sectors use Evanios to optimize production processes by reducing downtime through predictive maintenance.

Sample Customers

BBVA Compass

Greenville Health System, Land O’Lakes, AstraZeneca

CA Unified Communications Monitor vs. Evanios