CA Unified Communications Monitor vs Cisco UCS Manager comparison

Broadcom and Cisco are both solutions in the IT Infrastructure Monitoring category. Broadcom is ranked #69, while Cisco is ranked #18 with an average rating of 8.8. Broadcom holds a 0.5% mindshare in IM, compared to Cisco’s 1.3% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 96% of Cisco users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

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423 Comparison Views

50% willing to recommend

Cisco UCS Manager

Read 27 Cisco UCS Manager reviews

2,065 Views
1,859 Comparison Views

96% willing to recommend

CA Unified Communications M...

Cisco UCS Manager

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Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and Cisco UCS Manager compete in communication and data center management. Cisco UCS Manager has the upper hand due to its feature depth, offering a better balance of cost and capabilities.

Features: CA Unified Communications Monitor offers network performance monitoring, real-time alerts for communication flow disruptions, and analytic tools to optimize network performance. Cisco UCS Manager provides server management, in-depth configuration controls, and integrated infrastructure solutions for data center oversight.

Room for Improvement: CA Unified Communications Monitor can enhance its customer support framework, expand its feature set for broader applicability, and improve integration with other systems. Cisco UCS Manager could benefit from simplifying its initial setup process, expanding its user interface options for better accessibility, and reducing the complexity of its configuration tools for new users.

Ease of Deployment and Customer Service: Cisco UCS Manager has a structured deployment model that simplifies integration and is supported by proactive customer service. CA Unified Communications Monitor offers a straightforward deployment process but lacks the extensive support framework seen in Cisco's services.

Pricing and ROI: Cisco UCS Manager presents a higher initial setup cost, but offers significant ROI through its comprehensive feature set. CA Unified Communications Monitor has a more affordable initial setup but demonstrates a less pronounced ROI due to its narrower focus and capabilities.

To learn more, read our detailed CA Unified Communications Monitor vs. Cisco UCS Manager Report (Updated: January 2026).

Buyer's Guide

CA Unified Communications Monitor vs. Cisco UCS Manager

January 2026

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Helped 880,685 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in IT Infrastructure Monitoring

69th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (3rd), Network Monitoring Software (88th)

Cisco UCS Manager

Ranking in IT Infrastructure Monitoring

18th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.1% compared to the previous year. The mindshare of Cisco UCS Manager is 1.3%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
Cisco UCS Manager	1.3%
CA Unified Communications Monitor	0.5%
Other	98.2%

IT Infrastructure Monitoring

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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Rob-Croxford

Consultant at rcnss

A market leader with an enhanced user interface for seamless experience

There is room for improvement in terms of cost and complexity to set up. It doesn't work straight out of the UCS, so someone who knows what they're doing is needed immediately, and it can be quite confusing. Some settings are still fairly well hidden, even the basic ones. Companies don't really understand how long it takes to set up. Also, when changes are pushed, it can take their phone line off the system for twenty minutes to half an hour. Out-of-the-box functionality is an issue, too. I know that my company is different, however, the basics are always the same. You do your tap lines, zip lines, and stuff like that, then you get your internal phone line system. That can all be automated and scripted, and it's probably part of the automation process. However, I haven't really seen it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Good end-to-end monitoring"

"We use the solution to meet the needs of the customer."

"What I like most about Cisco UCS Manager is the ease of administration. It also allows the central management of maintenance, installation, and configuration activities."

"I can quickly manage the provisioned servers."

"The most valuable features of Cisco UCS Manager include the visibility it provides and the ease of identifying issues within the Cisco environment."

"The most valuable features are flexibility and management."

"When one server fails, we can attach the service profile to a new server, which saves a lot of time."

"It's robust."

"I can deploy something in my 50-odd servers all in one go, in parallel, whereas if I was to do that individually, it could be a nightmare."

"The hardware is very powerful and it is a stable solution."

More Cisco UCS Manager pros

Cons

"All the features and functions of the solution can be improved."

"The solution should have automatic baseline detection."

"The installation and upgrade sytems need to be improved."

"Improving functionalities similar to InterSite within UCS Manager would be beneficial."

"In the next release, I would like to see improvements made to their security."

"There is room for improvement in the software part of Cisco UCS Manager. It should be more user-friendly, especially when creating policies."

"I would like to see improved visibility into the operating system, enabling us to identify issues directly from the operating system itself."

"The automation within the solution needs to be simplified."

"Its user interface can be improved. It can be more user-friendly."

"The primary challenge we face is identifying the correct version to deploy during firmware upgrades or compute updates."

More Cisco UCS Manager cons

Pricing and Cost Advice

Information not available

"We need to take a license for each port, which amounts to a big sum."

"Cisco UCS Manager’s annual licensing fee is expensive."

"With product discounts which can be negotiated, the product is a great value."

"You buy the hardware and then you get Cisco UCS Manager for free."

"The pricing for Cisco UCS Manager is okay for its market, so it's a four out of five for me."

"Cisco UCS is more expensive than Dell and HP, but it is more reliable. I see less issues and it's quite stable."

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

16%

Financial Services Firm

14%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	18

Questions from the Community

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What do you like most about Cisco UCS Manager?

When one server fails, we can attach the service profile to a new server, which saves a lot of time.

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What is your experience regarding pricing and costs for Cisco UCS Manager?

My experience with the pricing of Cisco UCS Manager ( /products/cisco-ucs-manager-reviews ) is that it is reasonable. Recently, we acquired an excellent bundle with significant discounts, with offe...

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What needs improvement with Cisco UCS Manager?

For improvements, while the current graphical user interface is satisfactory, it could be further simplified for different tasks. While it has been improved from using Java to HTML, simplifying the...

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Splunk Observability Cloud vs Cisco UCS Manager

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CA Unified Communications Monitor report

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Buyer's Guide

Cisco UCS Manager

January 2026

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Also Known As

CA UC Monitor

No data available

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

Cisco UCS Manager helps significantly reduce management and administration expenses by automating routine tasks to increase operational agility. Customers can extend the benefits of Cisco UCS Manager globally across an enterprise to thousands of servers in multiple domains with Cisco UCS Central Software.

Cisco

Sample Customers

BBVA Compass

Management Science Associates, Peak 10, Virtual Consulting Professionals

Buyer's Guide

CA Unified Communications Monitor vs. Cisco UCS Manager

January 2026

Free Report: CA Unified Communications Monitor vs. Cisco UCS Manager

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