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CA Unified Communications Monitor vs Cisco UCS Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in IT Infrastructure Monitoring
61st
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd), Network Monitoring Software (88th)
Cisco UCS Manager
Ranking in IT Infrastructure Monitoring
31st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of CA Unified Communications Monitor is 0.6%, up from 0.2% compared to the previous year. The mindshare of Cisco UCS Manager is 1.3%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Cisco UCS Manager1.3%
CA Unified Communications Monitor0.6%
Other98.1%
IT Infrastructure Monitoring
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
IT Architect at a comms service provider with 10,001+ employees
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
RC
Consultant at rcnss
A market leader with an enhanced user interface for seamless experience
There is room for improvement in terms of cost and complexity to set up. It doesn't work straight out of the UCS, so someone who knows what they're doing is needed immediately, and it can be quite confusing. Some settings are still fairly well hidden, even the basic ones. Companies don't really understand how long it takes to set up. Also, when changes are pushed, it can take their phone line off the system for twenty minutes to half an hour. Out-of-the-box functionality is an issue, too. I know that my company is different, however, the basics are always the same. You do your tap lines, zip lines, and stuff like that, then you get your internal phone line system. That can all be automated and scripted, and it's probably part of the automation process. However, I haven't really seen it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"Cisco UCS Manager is overall a good package because it offers a GUI interface and a CLI."
"Cisco UCS has different layers of security, and you can do multiple installations of your LIAMs on top of the server and Blade. You can install VMware, Windows Server, Hyper-V, etc."
"When one server fails, we can attach the service profile to a new server, which saves a lot of time."
"Cisco UCS Manager is recommended for its ease of deployment and management capabilities."
"The solution offers quite good stability; we haven't had a problem at all with it."
"For the blade architecture and ease of use, I consider Cisco UCS Manager the best option on the market at the moment."
"Technical support has been good so far. We haven't had any issues with them. We're satisfied with the level of service they provide our company."
"We can configure the Cisco UCS Manager, the profiles and interactions with the resource we manage."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved, specifically the user experience."
"We faced issue with Nexus vem licensing issue which makes our complete DC went isolated in connect"
"I found it a bit of a challenge to get training on UCSM. I've been trying to get that for some time now. I feel like I have to figure it out a lot of things myself. For years I've to log calls with support whenever I've got challenges that I cannot resolve. If I had some training or more manuals, I'd be better able to handle more things on my own."
"The primary challenge we face is identifying the correct version to deploy during firmware upgrades or compute updates."
"Cisco UCS Manager should have a simplified deployment in the sense of not having multiple machines, demilitarized zones, and on-premise options."
"The pricing can be better."
"I would like to see improved visibility into the operating system, enabling us to identify issues directly from the operating system itself."
"There is room for improvement in the software part of Cisco UCS Manager. It should be more user-friendly, especially when creating policies."
"The solution's pricing is high and could be reduced."
 

Pricing and Cost Advice

Information not available
"Cisco UCS is more expensive than Dell and HP, but it is more reliable. I see less issues and it's quite stable."
"With product discounts which can be negotiated, the product is a great value."
"Cisco UCS Manager’s annual licensing fee is expensive."
"The pricing for Cisco UCS Manager is okay for its market, so it's a four out of five for me."
"You buy the hardware and then you get Cisco UCS Manager for free."
"We need to take a license for each port, which amounts to a big sum."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Manufacturing Company
12%
Government
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise19
 

Questions from the Community

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What is your experience regarding pricing and costs for Cisco UCS Manager?
My experience with the pricing of Cisco UCS Manager ( /products/cisco-ucs-manager-reviews ) is that it is reasonable. Recently, we acquired an excellent bundle with significant discounts, with offe...
What needs improvement with Cisco UCS Manager?
For improvements, while the current graphical user interface is satisfactory, it could be further simplified for different tasks. While it has been improved from using Java to HTML, simplifying the...
What is your primary use case for Cisco UCS Manager?
Our primary use case involves working with Cisco UCS B-Series ( /products/cisco-ucs-b-series-reviews ), specifically the UCS X modular deployment. We are setting up a new deployment shortly.
 

Also Known As

CA UC Monitor
No data available
 

Overview

 

Sample Customers

BBVA Compass
Management Science Associates, Peak 10, Virtual Consulting Professionals
Find out what your peers are saying about CA Unified Communications Monitor vs. Cisco UCS Manager and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.