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CA Unified Communications Monitor vs Cisco DNA Center comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
88th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd), IT Infrastructure Monitoring (61st)
Cisco DNA Center
Ranking in Network Monitoring Software
20th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
44
Ranking in other categories
Network Management Applications (1st), Network Automation (2nd)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of Cisco DNA Center is 0.7%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Cisco DNA Center0.7%
CA Unified Communications Monitor0.5%
Other98.8%
Network Monitoring Software
 

Featured Reviews

reviewer1605927 - PeerSpot reviewer
Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees
Meets the needs of the customer but all of the features need improvement
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.
Mahir Öztürk - PeerSpot reviewer
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
Client history has helped resolve past network issues more efficiently
I mostly use the client history feature of Cisco DNA Center. I didn't use the real-time monitoring capability of Cisco DNA Center because I primarily used it for client history regarding issues and problems. I don't use it for real-time monitoring. If there is a problem, I can inspect the situation and see what is happening, which is beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good end-to-end monitoring"
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"We use the solution to meet the needs of the customer."
"My advice to others is if you are a large enough company to have the Cisco DNA Center technology, you must try it because for a large enterprise or multi-site organization it's impressive and it saves a lot of money and time."
"It is simple to manage and it is all done from a single dashboard."
"Cisco DNA Center is easier to use than Fortinet FortiManager."
"In day-to-day operations, especially post-pandemic, the majority of our customers have to work from anywhere, and having that single integrated dashboard for each and every activity while being able to correlate those activities in line with a business objective has been very well addressed by Cisco DNA."
"The most valuable features were the monitoring, maintenance, and configuration."
"DNA Center is scalable."
"It is very versatile in terms of analytics."
"People like to use the dashboards to get an overview of their network."
 

Cons

"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved, specifically the user experience."
"Cisco DNA Center isn't as stable, particularly with the logs, because it doesn't replicate the exact logs."
"What I want to see in Cisco DNA Center in the future is more support for other platforms so that you can manage third-party products, such as Fortinet."
"The solution needs to improve the dashboard."
"From the recent DNA point of view, there are some stability challenges with Cisco, but very minor."
"There is a limitation with the number of VRFs that you can have in your network, and this has caused us problems with some customers."
"The product has many features that do not work properly."
"Requires more focus on the digital side of things."
"The tool's deployment is complex. It also needs to improve its GUI."
 

Pricing and Cost Advice

Information not available
"The tool's licensing may not come across as something that may be friendly for users."
"Affordability is a problem because it's created for large enterprises only. So, some customers, even if their engineers want the solution, might have problems with budget limitations."
"Our licensing agreement is for three years."
"We have a three-year license with them."
"I do know that Cisco does offer some really good promotions for DNA Center to bring the costs down."
"The price could be better. It's a very expensive tool."
"The solution is expensive."
"The licensing cost for Cisco DNA Center is not more than that of other solutions."
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Top Industries

By visitors reading reviews
Construction Company
25%
Comms Service Provider
15%
Financial Services Firm
10%
Outsourcing Company
10%
Manufacturing Company
13%
Government
8%
Financial Services Firm
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise9
Large Enterprise24
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
The deployment of Cisco DNA Center was complex due to the fact that on the data center side, we have a Juniper infrastructure, which created some complexity, though not significant. The deployment ...
What is your primary use case for Cisco DNA Center?
In my organization, we currently have some Cisco devices such as access switches, and we also have infrastructure, but that is not part of our responsibility. We do not manage that infrastructure. ...
 

Also Known As

CA UC Monitor
DNA Center
 

Overview

 

Sample Customers

BBVA Compass
Information Not Available
Find out what your peers are saying about CA Unified Communications Monitor vs. Cisco DNA Center and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.