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CA Unified Communications Monitor vs Cisco DNA Center comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
89th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd), IT Infrastructure Monitoring (60th)
Cisco DNA Center
Ranking in Network Monitoring Software
17th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
44
Ranking in other categories
Network Management Applications (1st), Network Automation (2nd)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.1% compared to the previous year. The mindshare of Cisco DNA Center is 0.8%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Cisco DNA Center0.8%
CA Unified Communications Monitor0.5%
Other98.7%
Network Monitoring Software
 

Featured Reviews

reviewer1605927 - PeerSpot reviewer
Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees
Meets the needs of the customer but all of the features need improvement
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.
Mahir Öztürk - PeerSpot reviewer
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
Client history has helped resolve past network issues more efficiently
I mostly use the client history feature of Cisco DNA Center. I didn't use the real-time monitoring capability of Cisco DNA Center because I primarily used it for client history regarding issues and problems. I don't use it for real-time monitoring. If there is a problem, I can inspect the situation and see what is happening, which is beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good end-to-end monitoring"
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"We use the solution to meet the needs of the customer."
"We use the solution to meet the needs of the customer."
"Technical support is excellent. We have pretty good technical support."
"Deployment is easier than it was five or six years ago."
"Cisco DNA Center is something that I recommend."
"The product offers an intuitive and automated way to manage user networks. It gives me an insight into the network health."
"In day-to-day operations, especially post-pandemic, the majority of our customers have to work from anywhere, and having that single integrated dashboard for each and every activity while being able to correlate those activities in line with a business objective has been very well addressed by Cisco DNA."
"It gives us automation capabilities for pushing out a configuration to branch networks, and it also provides visibility into the health of user network devices."
"DNA Center is scalable."
"One of the advantages is Cisco support."
 

Cons

"All the features and functions of the solution can be improved, specifically the user experience."
"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"The task failure reporting or provisioning failure reporting could be a little bit better in the UI, with more information given to the user."
"The solution's setup process needs enhancement."
"From the recent DNA point of view, there are some stability challenges with Cisco, but very minor."
"The solution needs to improve the dashboard."
"The features of Cisco DNA Center and Cisco Prime could have more parity."
"In my opinion, the client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days."
"Cisco DNA Center isn't as stable, particularly with the logs, because it doesn't replicate the exact logs."
"Technical support could be better. The price could be better, and it could be more stable."
 

Pricing and Cost Advice

Information not available
"We have a three-year license with them."
"The partnership price is notably high, but it ultimately depends on the chosen business model."
"The tool is medium-priced."
"The price could be better. It's a very expensive tool."
"Cisco DNA Center is too expensive."
"It is an expensive solution."
"I do know that Cisco does offer some really good promotions for DNA Center to bring the costs down."
"The solution is a little bit expensive but depends a lot on the customer's usage. If you use it in the right place, you can easily pay for it."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
13%
Government
9%
Financial Services Firm
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise9
Large Enterprise24
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
The deployment of Cisco DNA Center was complex due to the fact that on the data center side, we have a Juniper infrastructure, which created some complexity, though not significant. The deployment ...
 

Also Known As

CA UC Monitor
DNA Center
 

Overview

 

Sample Customers

BBVA Compass
Information Not Available
Find out what your peers are saying about CA Unified Communications Monitor vs. Cisco DNA Center and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.