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CA Identity Suite [EOL] vs Fortra's Powertech Identity & Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Identity Suite [EOL]
Average Rating
8.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Fortra's Powertech Identity...
Average Rating
5.0
Number of Reviews
1
Ranking in other categories
Privileged Access Management (PAM) (36th)
 

Featured Reviews

it_user732822 - PeerSpot reviewer
Technical Support Manager at Future systems
The identity manager, governance, and identity portal features are especially valuable and helpful
I found all of the features to be quite valuable, especially the identity manager, governance, and identity portal. All of the features are helpful The connectors for the identity and governance part could use some improvement, by way of adding more areas. They need more development to cover more…
reviewer910470 - PeerSpot reviewer
Practice Lead at a computer software company with 51-200 employees
Inexperienced support for old product, but good flexibility for use case customization
HelpSystems Powertech is scalable if you throw more servers at it. Then you can distribute the load, which is a Microsoft SQL Server backend, and as long as you allocate enough resources to those things, then it is scalable. That's good enough. It would be an entire organization that uses it. So at a hospital for example, a healthcare system, a bank, and it would be the entire workforce on it. I haven't see a lot of customer's specific use cases, but it is for the whole workforce, everyone. The CEO of the company to the janitor. In terms of maintaining it, that requires application administrators or system administrators. There is a manual process to update the product, at least with the on-premise version.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the speed of implementation. Now with the Virtual Appliance, it's much faster. In the past, to implement this kind of solution, it would take so many weeks. Now, it takes one day, or minutes, and we have the deployment ready."
"Additionally, the CA Identity Suite was able to replace our old mainframe based identity suite with a newer generation, more rapid development tool, which helped us to achieve our roadmap and reach the destination which we were looking for."
"The most important thing with CA is that they go beyond their capability, beyond their commitments, to make the customer successful."
"Technical support is quite efficient, and if we have a very critical issue, all we need to do is raise it."
"Easy and quick integration of CA Identity Suite with company systems improves security and provides a quicker ROI by decreasing the time we need to spend on these tasks."
"The most valuable feature is the re-certification campaign capabilities."
"My favorite feature of the suite is, of course, the provisioning aspect of it, as it allows you to provision accounts within minutes instead of waiting weeks, which is a huge benefit for business at the end of the day so that you can get your workers up and running in a timely fashion."
"I found all of them quite valuable, especially the identity manager, governance, and identity portal. All the features are helpful."
"HelpSystems Powertech's feature that I have found most valuable is its flexibility."
"HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
 

Cons

"We would like to see more analytics in the solution."
"If there was a seamless integration between portal and IdentityMinder, then that would help a bit."
"The key feature I would like to see is close loop remediation, which is in conjunction with CA Identity Governance today."
"The documentation can be improved because sometimes we have some technical issues that were not documented and we have to rely on support to solve them."
"I would like synchronization when a mapping is added between end points. Currently, the synchronization is not complete. It would be great if this synchronization happened immediately."
"I would like synchronization when a mapping is added between end points. Currently, the synchronization is not complete."
"The documentation can be improved because sometimes we have some technical issues that were not documented and we have to rely on support to solve them. Then there are issues around getting the architecture, but it's challenging to get the architecture."
"The connectors for the identity and governance part could use some improvement, by way of adding more areas."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
"I would not necessarily recommend customers use it."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise8
No data available
 

Also Known As

IdMLogic SIGMA
HelpSystems Powertech Identity & Access Manager, Powertech Identity & Access Manager, BoKS, BoKS ServerControl, Fox Technologies ApplicationControl, ApplicationControl
 

Overview

 

Sample Customers

Acciona, Comcast
Integris Health
Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM). Updated: April 2026.
886,719 professionals have used our research since 2012.