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CyberArk Privileged Access Manager vs Fortra's Powertech Identity & Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
229
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
Fortra's Powertech Identity...
Ranking in Privileged Access Management (PAM)
43rd
Average Rating
5.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Privileged Access Management (PAM) category, the mindshare of CyberArk Privileged Access Manager is 16.3%, down from 22.0% compared to the previous year. The mindshare of Fortra's Powertech Identity & Access Manager is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Privileged Access Manager16.3%
Fortra's Powertech Identity & Access Manager0.4%
Other83.3%
Privileged Access Management (PAM)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
reviewer910470 - PeerSpot reviewer
Inexperienced support for old product, but good flexibility for use case customization
HelpSystems Powertech is scalable if you throw more servers at it. Then you can distribute the load, which is a Microsoft SQL Server backend, and as long as you allocate enough resources to those things, then it is scalable. That's good enough. It would be an entire organization that uses it. So at a hospital for example, a healthcare system, a bank, and it would be the entire workforce on it. I haven't see a lot of customer's specific use cases, but it is for the whole workforce, everyone. The CEO of the company to the janitor. In terms of maintaining it, that requires application administrators or system administrators. There is a manual process to update the product, at least with the on-premise version.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciate CyberArk's real-time capabilities. I can secure critical sessions, such as SSH or database sessions. As a security professional, I have real-time visibility into ongoing sessions. If anything suspicious occurs, I can terminate or freeze the session, which is part of user behavior analytics."
"Technical support is very helpful whenever we have any questions."
"Security is the solution's most valuable feature. As far as I know, this solution is the most secure system of this class on the market today, even considering another management system like Fudo Security, which we also use. The integration capabilities are very good; it helps strengthen our overall security."
"You can easily manage more than 4000 accounts with one PSM."
"We are able to centrally manage credentials, touch applications, and rotate passwords."
"It gives us the capability to rotate passwords."
"The most valuable feature is that it is flexible. It has many connectors. that have done well, the EPV and SSH sessions are all being recorded and everything works fine."
"The ability to monitor privileged accounts throughout the enterprises."
"HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
 

Cons

"The turnaround time for technical support is lengthy."
"The solution is too big and complex for any businesses that are small or medium-sized. They should offer a more compact version or make a solution better suited to smaller businesses."
"CyberArk definitely needs to improve user experience and reduce complexity."
"I would like easier integrations for creating an online dashboard that executives would look at or are able to run reports from the tool."
"The solution that they proposed was not straightforward because of the backend processes of CyberArk."
"The main challenge was integrating with in-house IT and business applications, which are not standard. We needed to create special updates for that kind of integration."
"To get it to a ten it should give other possibilities to select if you could follow the keystrokes. It should have a flexibility with things where people can use it a lot faster."
"Customer support is somewhat lacking. They are often unavailable on Fridays, and the support process, such as raising a call or case, can take too long."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
 

Pricing and Cost Advice

"Pricing and licensing depend on the environment."
"Overall, its pricing is really good. The main difference from all the other vendors is that they have one package that covers all the functionality and modules of the basic PAM, except the add-on modules like adware and server protection. It also doesn't include the licenses for domain controller protection or maybe an API call-related feature. For the basic privileged access management, the bundle pricing is really good, but when it comes to an agent-based solution for advanced cyber protection or application identity managers, it is expensive. Services are also very expensive if you hire the services team from CyberArk, but these guys are really good. For a couple of large banking projects, we had an experience with them. The banks wanted to have things quickly and efficiently, so we had to hire them. If we take four weeks, these guys can do everything on a weekend. They charge quite a big sum of money, but they know the system well."
"From a client perspective, CyberArk's pricing is fair but there is a significant increase each year. They should limit the price increase because this could potentially drive customers to other partners. Price changes should be at defined intervals. There should not be sudden jumps."
"Licensing fees are paid on a yearly basis."
"If you are looking at implementing this solution, buy the training and go to it."
"Before we bought it, they were licensing each function individually, which got complicated and very expensive. When we decided to buy it, it was much more straightforward and still quite expensive, but it brings a lot of value and risk reduction to the organization."
"CyberArk provides all the features bundled. This is compared to other vendors who provide them as a different license for each functionality."
"CyberArk Privileged Access Manager is on the expensive side. It is very expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
15%
Manufacturing Company
9%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise41
Large Enterprise171
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
There has been no reduced cost associated with CyberArk Privileged Access Manager, as when it is required, you must pay for their licensing and prepare the full environment. While there are costs f...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
HelpSystems Powertech Identity & Access Manager, Powertech Identity & Access Manager, BoKS, BoKS ServerControl, Fox Technologies ApplicationControl, ApplicationControl
 

Overview

 

Sample Customers

Rockwell Automation
Integris Health
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: August 2025.
867,370 professionals have used our research since 2012.