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CyberArk Privileged Access Manager vs Fortra's Powertech Identity & Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
Fortra's Powertech Identity...
Ranking in Privileged Access Management (PAM)
35th
Average Rating
5.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Privileged Access Management (PAM) category, the mindshare of CyberArk Privileged Access Manager is 10.4%, down from 18.5% compared to the previous year. The mindshare of Fortra's Powertech Identity & Access Manager is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager10.4%
Fortra's Powertech Identity & Access Manager1.0%
Other88.6%
Privileged Access Management (PAM)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
reviewer910470 - PeerSpot reviewer
Practice Lead at a computer software company with 51-200 employees
Inexperienced support for old product, but good flexibility for use case customization
HelpSystems Powertech is scalable if you throw more servers at it. Then you can distribute the load, which is a Microsoft SQL Server backend, and as long as you allocate enough resources to those things, then it is scalable. That's good enough. It would be an entire organization that uses it. So at a hospital for example, a healthcare system, a bank, and it would be the entire workforce on it. I haven't see a lot of customer's specific use cases, but it is for the whole workforce, everyone. The CEO of the company to the janitor. In terms of maintaining it, that requires application administrators or system administrators. There is a manual process to update the product, at least with the on-premise version.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a good solution, it works, and the bank is happy with it."
"If you want more security, get CyberArk."
"CyberArk has been the most stable platform I have ever worked on and our redundancies allow for 100% uptime."
"It makes compliance of the organization with password management easy, resulting in a handy auditing process and adherence to all risk compliance as well."
"The password rotation and cyber gateway have been quite useful."
"The product is an important security measure against credential theft. It ensures session isolation and password rotation including pushing passwords to the endpoints."
"The impact of CyberArk Privileged Access Manager on customer operational efficiency is quite positive."
"For me, CyberArk Privileged Access Manager's most valuable features are password and session management."
"HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
"HelpSystems Powertech's feature that I have found most valuable is its flexibility."
 

Cons

"We had an issue with the Copy feature... Apparently, in version 10, that Copy feature does not work. You actually have to click Show and then copy the password from within Show and then paste it. We've had a million tickets and we had to figure out a workaround to it."
"It is easily customized, and that customization makes it very easy to start trying to shoehorn the solution into roles it was never intended to fill."
"As they grow, the technical support is having growing pains. One of the things is just being able to get somebody on the phone sometimes."
"We found the initial setup quite difficult. There were a lot of errors and we found the process to be a bit complex."
"There were a lot of manual steps in the initial setup which could have been automated. I read the 10.4 release that was sent out about a month or two ago, and I saw the steps required for upgrade have been reduced by about 90%. That was a big thing for me, but I still haven't seen that yet because we have not upgrade past 9.9.5."
"I would love them to improve their UI customizing features."
"We should be able to join small components."
"The initial setup was a bit complex."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
"I would not necessarily recommend customers use it."
 

Pricing and Cost Advice

"The price of CyberArk support could be a little bit less. Otherwise, pricing is fine."
"The solution is very expensive and requires a license. We pay for an enterprise license."
"From a client perspective, CyberArk's pricing is fair but there is a significant increase each year. They should limit the price increase because this could potentially drive customers to other partners. Price changes should be at defined intervals. There should not be sudden jumps."
"The SaaS version of CyberArk Enterprise Password Vault is very expensive, but the on-premises version is relative, e.g. depending on the size of the environment, it can be a bit pricey, but it's relatively okay compared to the others."
"The price of this solution is quite reasonable."
"I do not have any opinions to add about the pricing of the product."
"I believe that this solution is priced well. It's the market leader and I think that it's the best solution."
"It costs us around $200 per user."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
7%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
HelpSystems Powertech Identity & Access Manager, Powertech Identity & Access Manager, BoKS, BoKS ServerControl, Fox Technologies ApplicationControl, ApplicationControl
 

Overview

 

Sample Customers

Rockwell Automation
Integris Health
Find out what your peers are saying about CyberArk, One Identity, Okta and others in Privileged Access Management (PAM). Updated: April 2026.
893,311 professionals have used our research since 2012.