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BrowserStack vs Eggplant Test comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BrowserStack
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Functional Testing Tools (4th), AI-Augmented Software-Testing Tools (1st)
Eggplant Test
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
Test Management Tools (9th), Digital Experience Monitoring (DEM) (12th), Test Automation Tools (12th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. BrowserStack is designed for Functional Testing Tools and holds a mindshare of 10.4%, down 10.7% compared to last year.
Eggplant Test, on the other hand, focuses on Test Automation Tools, holds 3.8% mindshare, up 3.2% since last year.
Functional Testing Tools
Test Automation Tools
 

Featured Reviews

ANand Kale - PeerSpot reviewer
Good in the area of automation and offers a high test coverage to users
I integrated BrowserStack into our company's web and application test workflows because it has plugins that work with browsers and applications, allowing for cross-browser testing. BrowserStack was really helpful for cross-browser testing in areas involving mobiles, web applications, or tablets. The tool can help with the testing across all applications. I have not experienced any time-saving feature from the use of the tool. My company uses the product for real-device testing since it has a bunch of devices in our library. My company has a repository where we do manual testing. BrowserStack improved the quality of our company's applications. Improvements I have seen with the testing part revolve around the fact that it is able to do testing at a fast pace. The quality of the product is better since it can go through all the parts of the applications, meaning it can provide high test coverage. The tool is also good in the area of automation. The test coverage is higher, and the time taken during the testing phase is less due to automation. I have not used the product's integration capabilities since my company doesn't have the option to look at other QA testing tools like Selenium, which can be used for the automation capabilities provided. The product should offer more support for cross-browser testing, device testing, and testing across multiple devices. I rate the tool an eight out of ten.
Tayyaba  Noreen - PeerSpot reviewer
Empowers effective test automation with comprehensive platform coverage and scalability
There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's helpful for me to test on different devices."
"Maintenance of the solution is easy."
"Testing across devices and browsers without maintaining that inventory is invaluable."
"I have found that BrowserStack is stable."
"The product guides and resources are extensive and very helpful."
"I've worked on testing integrations with BrowserStack, particularly with a platform called IT. This involves testing the registration process, including receiving verification codes on devices and phones. BrowserStack has been excellent for testing these integrations, providing a seamless workflow development experience."
"The most valuable feature is the variety the solution offers around the different types of devices, especially mobile devices."
"The main core concept behind this product is, it takes the overhead of maintaining all of your devices or particular computers. It continuously adds the latest devices that are coming into the market."
"The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology."
"It provides very strong cross-platform support."
"Everything is happening on the layout or display that is used by the user. Eggplant prompts processes, like 'click here,' or 'look for this image.' Eggplant makes it possible for QA people and BAs, working in the actual display, to check if the software is providing the right images, the right text, and the right results. They don't have to go inside the code or to the TCP/IP layer. Everything is happening at the highest level."
"The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them."
"The biggest advantage has been the ability to improve the quality significantly."
"Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition."
"We are able to now automate tests, which so far have been manual."
"Good text reading ability."
 

Cons

"While I was testing I was not 100% sure a that was properly mimicking the browsers or not. We had some issues with a browser, and the reason was the browser itself does not provide any support. If the local system does not provide any support, I think this was the problem. There should be better integration with other solutions, such as JIRA."
"Occasionally, there are disruptions in the connection which can interfere with our testing processes, especially when testing on phones."
"Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot."
"Connectivity can sometimes mar the testing experience."
"Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product."
"We had some execution issues."
"It is difficult to use for someone who has little to no experience."
"There is some stability issue in the product, making it in areas where improvements are required."
"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."
"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."
"The execution times are a little slower, and the two-system architecture that we currently follow could be better replaced with a one-system architecture."
"Since there are very few customers in the Indian region, there is no training available, and it's challenging to find skilled talent."
"Eggplant Test should emphasize on improving its offering in non-Windows environments."
"There was no free trial in it."
"Eggplant Digital Automation Intelligence could improve by lowering the price."
"The solution would crash from time to time."
 

Pricing and Cost Advice

"The price is fine."
"This solution costs less than competing products."
"My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
"Compared to other solutions, BrowserStack is one of the cheapest."
"BrowserStack could have a better price, but good things have a price."
"There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
"The price of BrowserStack is high."
"As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
"It probably has a yearly license."
"Eggplant Test is a very expensive solution."
"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
7%
Retailer
6%
Financial Services Firm
14%
Manufacturing Company
13%
Healthcare Company
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BrowserStack?
The product's initial setup phase was not very difficult.
What is your experience regarding pricing and costs for BrowserStack?
My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses.
What needs improvement with BrowserStack?
I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product. Accessibility testing is an area of concern where improvements are required.
How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.
 

Also Known As

No data available
Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
 

Overview

 

Sample Customers

Microsoft, RBS, jQuery, Expedia, Citrix, AIG
FUJIFILM Group, NEC Personal Computers
Find out what your peers are saying about BrowserStack vs. Eggplant Test and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.