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Brandwatch vs Sprout Social vs Talkwalker Analytics comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of July 2026, in the Social Media Analytics Software category, the mindshare of Brandwatch is 17.9%, down from 27.0% compared to the previous year. The mindshare of Sprout Social is 17.5%, up from 16.4% compared to the previous year. The mindshare of Talkwalker Analytics is 8.8%, down from 13.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Social Media Analytics Software Mindshare Distribution
ProductMindshare (%)
Sprout Social17.5%
Brandwatch17.9%
Talkwalker Analytics8.8%
Other55.8%
Social Media Analytics Software
 

Featured Reviews

Use Brandwatch?
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Mirella Karpiesiuk - PeerSpot reviewer
Social Engagement Manager at a healthcare company with 10,001+ employees
Centralized social channels have transformed daily engagement and reporting workflows
Regarding how Sprout Social can be improved, these are very minor areas. Sometimes we have this metric called action rate, which reflects how fast a message has been touched in Sprout Social, whether that is the message being tagged, responded to, or closed out. Apparently, we cannot get a 100% action rate because some responses come in that are auto-replied to, and that action rate misses that. I think this is one thing that can be improved: figuring out how to count those auto-responded messages. This is a niche area. Outside of that, I do not have much advice for improvements in Sprout Social; I truly think it is a hub of value and provides a lot for us. The user interface is great; it is super friendly. For someone who has never touched it before, I knew where everything was and maneuvered through it within a week of using it. The integrations are seamless with all of our social media accounts: Reddit, YouTube, Instagram, Facebook, and all of that. We can also export data and PDF files, which helps us with other projects. I see very minimal improvements needed on my end; I think it is a very valuable program that we use.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
University
10%
Manufacturing Company
10%
Government
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise18
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Sprout Social?
Our client is the one managing the pricing, setup cost, and licensing.
What needs improvement with Sprout Social?
Sprout Social could improve by keeping up with social media trends and enhancing their analytics capabilities. As we ...
What is your primary use case for Sprout Social?
My main use case for Sprout Social is social media management for a client.
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Earn 20 points
 

Also Known As

Crimson Hexagon, Brandwatch Analytics
No data available
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Overview

 

Sample Customers

Manchester Central, Meat 2.0, Thinketers+BWT, Virgin Holidays, BBC, Samsung
Hyatt, Stanford University, Coldwell Banker, Razorfish, UPS, Box, Zipcar, PepsiCo, YogurtLand, Dove, TechSmith
Berland Strategy & Analytics, Peppercomm, HPE EMEA