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Box vs ONLYOFFICE Docs Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Document Management Software
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
43
Ranking in other categories
Enterprise Content Management (10th), Cloud Storage (10th), Digital Asset Management (4th), Content Collaboration Platforms (8th)
ONLYOFFICE Docs Enterprise
Ranking in Document Management Software
15th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
PDF Editing (5th)
 

Mindshare comparison

As of August 2026, in the Document Management Software category, the mindshare of Box is 5.4%, down from 7.6% compared to the previous year. The mindshare of ONLYOFFICE Docs Enterprise is 1.0%. It is calculated based on PeerSpot user engagement data.
Document Management Software Mindshare Distribution
ProductMindshare (%)
Box5.4%
ONLYOFFICE Docs Enterprise1.0%
Other93.6%
Document Management Software
 

Featured Reviews

Chirag Morajkar - PeerSpot reviewer
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
Structured cloud storage has streamlined document collaboration and automated workflows
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and using it as a cloud platform, I have not encountered any significant negative aspects. A few times, I might have faced performance issues, but I am uncertain whether that was due to the automation platform or Box itself. Overall, the only thing I could mention is that it can take a little time to understand how the integration works with Box; setup and figuring out what can and cannot be done might take some time, but other than that, I do not think anything else bothered me. One thing I would want Box to introduce to improve the platform and make it stand out even more would be incorporating AI. For example, the only way to identify documents shared in Box currently is by their names, and if those names are not precise, I can get confused. If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability. AI is essential for making work easier, so that would be an excellent addition to the platform.
reviewer2873715 - PeerSpot reviewer
Security Researcher at a tech vendor with 10,001+ employees
Secure self-hosted editing has enabled real-time collaboration for critical web applications
The best features ONLYOFFICE Docs Enterprise offers are its self-hosted deployment and the fact that the data which I am working on never leaves my infrastructure. It features JWT-based authentication, supports TLS, and data in transit is also secure. These are the best features I appreciate the most about it because when I use some other tools rather than my on-premises application, these types of tools are very trustworthy. These security features in ONLYOFFICE Docs Enterprise impact my work significantly because when I deal with critical systems, I need a strong secure mechanism so that no other entity or attacker can attack the site and manipulate the data in between. Features such as JWT authentication, where I identify which user is trying to access the data or the document, directly help me verify whether the document is related to this particular user or not. Collaboration with ONLYOFFICE Docs Enterprise is real-time, allowing me to work on real-time data. When I work, multiple people can work on the same documents simultaneously. It operates in real-time where I can put real-time comments that are directly visible to the other users or other teammates. Version history is also a good feature where I can see the versions of the document. ONLYOFFICE Docs Enterprise has positively impacted my organization by reducing the processing time, which it usually takes with other tools, by 20% to 40% through its real-time data fetching and collaboration, making it easier for my team as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Office Integration. The full integration into the Microsoft Office products is just perfect."
"It is a very user-friendly product."
"It is a very user-friendly product; the solution is stable and, for me, it's very easy to navigate whether I'm in my email, Smartsheet, or SLAM so that I can get my documents, make changes, and load them back without any complexity."
"The features I have found to be most helpful over other cloud storage platforms are: Collaboration - just not that it exists, but it is easy and user friendly, allowing data that is necessary to be worked on to be brought to the surface; Security - focus on compliance, encryption, enterprise grade management; 3rd Party Integrations - allowing for Box to truly be a platform to be used with other software."
"The interface is very good."
"Box is very user-friendly; more so than SharePoint."
"The best features of Box for me include the structured file organizing, which is the most important part I found, and apart from that, secure sharing and integration with automation platforms, along with its smooth integration and usage in automations, is a very big plus for me."
"The word Box has become a verb at Morehouse College."
"ONLYOFFICE Docs Enterprise has positively impacted my organization by reducing the processing time, which it usually takes with other tools, by 20% to 40% through its real-time data fetching and collaboration, making it easier for my team as well."
"I see only advantages there; it has had a very positive impact on operations, with cost reduction, and the familiarity that users developed with this tool met our expectations."
 

Cons

"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"Better integration with other solutions is needed."
"My biggest problem with Box.net is the lack of a free desktop syncing feature."
"Integrations, the more integrations the better. Office + Outlook are great but we need more like it."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"Sometimes, their website doesn't work properly."
"Working on documents in real-time is sometimes faulty and could be improved."
"If you want to delete something in Box, you have to do it manually, one by one."
"One of the points for improvement for ONLYOFFICE Docs Enterprise needs to be more integrations with corporate solutions, as well as more advanced features in spreadsheets and documents because we are limited to some of the features it offers compared to other corporate solutions such as Office 365."
"Regarding how ONLYOFFICE Docs Enterprise can be improved, I feel that the initial deployment is a bit more complex than a cloud ONLYOFFICE suite."
 

Pricing and Cost Advice

"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
"Box's pricing is excellent."
"Better sign a full year's contract to get a discount."
"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
Construction Company
51%
Comms Service Provider
10%
Healthcare Company
8%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise30
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and usin...
What is your primary use case for Box?
My main use case for Box is storing cloud content on its cloud and managing it as a collaborating platform so that I can store secure files and share through Box. I use it for document management a...
What is your experience regarding pricing and costs for ONLYOFFICE Docs Enterprise?
My experience with pricing, setup costs, and licensing has been great; we were able to complete this deployment without incurring associated costs since we are using it locally.
What needs improvement with ONLYOFFICE Docs Enterprise?
Regarding how ONLYOFFICE Docs Enterprise can be improved, I feel that the initial deployment is a bit more complex than a cloud ONLYOFFICE suite. Some enterprise capabilities also require paid addi...
What is your primary use case for ONLYOFFICE Docs Enterprise?
My main use case for ONLYOFFICE Docs Enterprise involves integrating it with web applications for government or financial systems, which provides features like Word editing, Excel, and other office...
 

Comparisons

 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
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Find out what your peers are saying about Box vs. ONLYOFFICE Docs Enterprise and other solutions. Updated: August 2026.
909,099 professionals have used our research since 2012.