Box vs Citrix ShareFile comparison

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Box Logo
Read 37 Box reviews
3,514 views|1,975 comparisons
86% willing to recommend
Citrix Logo
2,389 views|1,962 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Box and Citrix ShareFile based on real PeerSpot user reviews.

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Box vs. Citrix ShareFile Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of Box is security.""The system's performance is impressive, and file sharing is notably straightforward.""File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions.""We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator.""Box is very realistic when it comes to sharing capabilities.""File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution.""The collaboration of the solution is good.""The solution is used for data storage and any kind of visualization."

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"The solution is scalable.""Easy to manage and fully secure.""Citrix has a very good file auditing features and security features.""It's user-friendly for end users.""The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products.""The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically.""ShareFile gives you all of the features of cloud providers, but in an on-premises solution.""This provides us with a secure way of sending tax returns without having to use passwords."

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Cons
"One thing that Box would benefit from is a records management component.""I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times.""The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem.""They could integrate better with other platforms.""I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users.""Better integration with other solutions is needed.""The solution's data security should be improved.""Maturity of the enterprise security around user management."

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"The user interface is not very intuitive.""Some of our customers are facing issues if they've deployed in hybrid mode.""The configuration on the mobile devices is a little clunky, in terms of setting up the application.""There are sometimes scalability issues after updates.""DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices.""Everything they have should be integrated into one item.""My only issue with this solution is the cost, which should be improved.""They should integrate the solution with more email services."

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Pricing and Cost Advice
  • "The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
  • "It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
  • "Better sign a full year's contract to get a discount."
  • "I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
  • "A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
  • "Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
  • "I believe Box is cheaper than SharePoint."
  • "They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
  • More Box Pricing and Cost Advice →

  • "You have to work hard in order to get the suitable licenses."
  • "If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
  • "Citrix has a very good file auditing features and security features."
  • "I give the cost of the solution a five out of five."
  • More Citrix ShareFile Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution is used for data storage and any kind of visualization.
    Top Answer:The solution does not have the feature to retrieve deleted data. The solution's data security should be improved. While outsiders cannot access it, people within the organization can access the data… more »
    Top Answer:They should integrate the solution with more email services. That would be very helpful.
    Top Answer:We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.
    Ranking
    Views
    3,514
    Comparisons
    1,975
    Reviews
    10
    Average Words per Review
    366
    Rating
    8.2
    Views
    2,389
    Comparisons
    1,962
    Reviews
    3
    Average Words per Review
    891
    Rating
    8.7
    Comparisons
    SharePoint logo
    Compared 25% of the time.
    Microsoft OneDrive logo
    Compared 16% of the time.
    Office 365 logo
    Compared 6% of the time.
    Egnyte logo
    Compared 5% of the time.
    IBM FileNet logo
    Compared 4% of the time.
    Also Known As
    ShareFile
    Learn More
    Overview

    Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.

    The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.

    By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.

    Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

    ShareFile is a secure file sync and sharing service that meets the mobility and collaboration needs of users and the security requirements of businesses.
    Sample Customers
    GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
    Exelon, Aer Lingus, Aloysius Stichting, Amnet Technology Solutions, Arup Group Ltd., Brasfield and Gorrie, Cancer Research UK, Carlock, Copeland & Stair LLC, ChanceLightŽ Behavioral Health & Education
    Top Industries
    REVIEWERS
    Non Tech Company25%
    University9%
    Construction Company9%
    Real Estate/Law Firm9%
    VISITORS READING REVIEWS
    Educational Organization48%
    Computer Software Company7%
    Financial Services Firm5%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Legal Firm9%
    Financial Services Firm9%
    Construction Company8%
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise52%
    Large Enterprise33%
    REVIEWERS
    Small Business40%
    Midsize Enterprise30%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise16%
    Large Enterprise47%
    Buyer's Guide
    Box vs. Citrix ShareFile
    March 2024
    Find out what your peers are saying about Box vs. Citrix ShareFile and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    Box is ranked 2nd in Content Collaboration Platforms with 37 reviews while Citrix ShareFile is ranked 9th in Content Collaboration Platforms with 11 reviews. Box is rated 8.4, while Citrix ShareFile is rated 8.4. The top reviewer of Box writes "Used for data storage and data collaboration, but its data security could be improved". On the other hand, the top reviewer of Citrix ShareFile writes "Flexible plans, stable, and scalable". Box is most compared with SharePoint, Microsoft OneDrive, Office 365, Egnyte and IBM FileNet, whereas Citrix ShareFile is most compared with SharePoint, Dropbox, Microsoft OneDrive, Office 365 and Egnyte. See our Box vs. Citrix ShareFile report.

    See our list of best Content Collaboration Platforms vendors.

    We monitor all Content Collaboration Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.