Box vs Citrix ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Box
Ranking in Content Collaboration Platforms
2nd
Average Rating
8.4
Number of Reviews
39
Ranking in other categories
Enterprise Content Management (4th), Cloud Storage (9th), Digital Asset Management (2nd), Document Management Software (1st)
Citrix ShareFile
Ranking in Content Collaboration Platforms
9th
Average Rating
8.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the Content Collaboration Platforms category, the mindshare of Box is 12.0%, up from 8.4% compared to the previous year. The mindshare of Citrix ShareFile is 7.4%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
Unique Categories:
Enterprise Content Management
3.7%
Cloud Storage
15.0%
No other categories found
 

Featured Reviews

MW
Jan 5, 2021
Easy to use for customers and technologists and allows us to collaborate securely with customers in controlled conditions
In addition to Box and ShareFile, we also use a product called Egnyte. It is very similar to Box. I would say it is on an equal level with Box. Both Box and Egnyte are better than ShareFile. We are in a reseller and consulting role for some companies, and some of our customers wanted to go with Box because they're a larger company. It was basically just a perception of financial stability. It was not that there was a concern that Egnyte wasn't stable. It was just a concern that they were a much smaller company. They perceive a large company as a lower risk.
Salim Malik - PeerSpot reviewer
Jan 5, 2024
Reliable, user-friendly, and secure
The initial setup is straightforward. It's not complicated. I’ve done the deployment when I was in Citrix and the deployment for the current customer and therefore have experience doing this a few times. How long the deployment takes is up to the customer in terms of what type of storage zone controller you're going to operate. If you're going to operate on-premise, then you need to have the network team and the server, physical server, the load balances, and storage zone controller storage deployed. It shouldn't take, if the infrastructure is ready, more than a week. IN that time, you can set up the entire full-fledged configuration and have enrollment running if you have all the hardware and the communications ready. That's on the on-premise side. If it's on a specific cloud, even when you purchase the procurement, it won't take even a day. In 24 hours, you will be up and running easily on the ShareFile cloud if you are working with the Citrix cloud. If you're doing a private cloud, then the communication to open the ports between the ShareFile can complain to the private cloud. That might be at least a week, depending on the internal teams. If they work very fast and smoothly, it's a matter of a day. You only need one person to maintain the solution. It’s pretty low-maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Box is security."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"The collaboration of the solution is good."
"Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it."
"Office Integration. The full integration into the Microsoft Office products is just perfect."
"I like that Box makes it easy to deploy virtual machines."
"Box is very user-friendly; more so than SharePoint."
"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"This provides us with a secure way of sending tax returns without having to use passwords."
"Citrix has a very good file auditing features and security features."
"Easy to manage and fully secure."
"The solution is scalable."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"It's user-friendly for end users."
 

Cons

"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."
"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."
"Maturity of the enterprise security around user management."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"Working on documents in real-time is sometimes faulty and could be improved."
"The UI should be faster. Sometimes it lags when switching between documents."
"In future releases, there could be encryption, to have better security."
"The user interface is not very intuitive."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"Everything they have should be integrated into one item."
"There are sometimes scalability issues after updates."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"They should integrate the solution with more email services."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"My only issue with this solution is the cost, which should be improved."
 

Pricing and Cost Advice

"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"I believe Box is cheaper than SharePoint."
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
"I give the cost of the solution a five out of five."
"You have to work hard in order to get the suitable licenses."
"Citrix has a very good file auditing features and security features."
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Top Industries

By visitors reading reviews
Educational Organization
50%
Computer Software Company
7%
Financial Services Firm
5%
Manufacturing Company
4%
Computer Software Company
13%
Legal Firm
9%
Financial Services Firm
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
The solution is expensive when it comes to API calls.
What needs improvement with Box?
One drawback is its permissions system, which has caused issues prompting our transition to SharePoint. The reporting functionality could be improved; currently, they utilize Excel for reporting pu...
What needs improvement with Citrix ShareFile?
They should integrate the solution with more email services. That would be very helpful.
What is your primary use case for Citrix ShareFile?
We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.
 

Comparisons

 

Also Known As

No data available
ShareFile
 

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Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Exelon, Aer Lingus, Aloysius Stichting, Amnet Technology Solutions, Arup Group Ltd., Brasfield and Gorrie, Cancer Research UK, Carlock, Copeland & Stair LLC, ChanceLightŽ Behavioral Health & Education
Find out what your peers are saying about Box vs. Citrix ShareFile and other solutions. Updated: May 2024.
789,577 professionals have used our research since 2012.