Box vs Citrix ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Box
Ranking in Content Collaboration Platforms
3rd
Average Rating
8.4
Number of Reviews
39
Ranking in other categories
Enterprise Content Management (4th), Cloud Storage (10th), Digital Asset Management (2nd), Document Management Software (1st)
Citrix ShareFile
Ranking in Content Collaboration Platforms
9th
Average Rating
8.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2024, in the Content Collaboration Platforms category, the mindshare of Box is 10.0%, up from 8.8% compared to the previous year. The mindshare of Citrix ShareFile is 10.7%, up from 10.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
Unique Categories:
Enterprise Content Management
3.7%
Cloud Storage
12.5%
No other categories found
 

Featured Reviews

JL
Jul 19, 2022
User-friendly, easy to navigate, and has helpful support
We are a customer and end-user. We're using the latest version of the solution at this point. My own preference is to have one system for sharing files so that everybody's on the same page. They do have governance, which we didn't implement. However, it would be important to keep retention consistent. I did work at one point with the sales rep, and they were very informative. They helped us understand what all the different options we had for different Box products. The governance would also be a really good thing to implement along with just the enterprise version of Box. I would rate the solution ten out of ten.
Salim Malik - PeerSpot reviewer
Jan 5, 2024
Reliable, user-friendly, and secure
The initial setup is straightforward. It's not complicated. I’ve done the deployment when I was in Citrix and the deployment for the current customer and therefore have experience doing this a few times. How long the deployment takes is up to the customer in terms of what type of storage zone controller you're going to operate. If you're going to operate on-premise, then you need to have the network team and the server, physical server, the load balances, and storage zone controller storage deployed. It shouldn't take, if the infrastructure is ready, more than a week. IN that time, you can set up the entire full-fledged configuration and have enrollment running if you have all the hardware and the communications ready. That's on the on-premise side. If it's on a specific cloud, even when you purchase the procurement, it won't take even a day. In 24 hours, you will be up and running easily on the ShareFile cloud if you are working with the Citrix cloud. If you're doing a private cloud, then the communication to open the ports between the ShareFile can complain to the private cloud. That might be at least a week, depending on the internal teams. If they work very fast and smoothly, it's a matter of a day. You only need one person to maintain the solution. It’s pretty low-maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful."
"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."
"You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives."
"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"The solution is scalable."
"Box is very simple and effective, so I prefer Box."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"I like that Box makes it easy to deploy virtual machines."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"This provides us with a secure way of sending tax returns without having to use passwords."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"It's user-friendly for end users."
"Easy to manage and fully secure."
"Citrix has a very good file auditing features and security features."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"The solution is scalable."
 

Cons

"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"Working on documents in real-time is sometimes faulty and could be improved."
"The solution's data security should be improved."
"Tasks and comments could be easier to see, report, search, and manage."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."
"The upload speed needs improvement."
"In future releases, there could be encryption, to have better security."
"They should integrate the solution with more email services."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"My only issue with this solution is the cost, which should be improved."
"The user interface is not very intuitive."
"There are sometimes scalability issues after updates."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"Everything they have should be integrated into one item."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
 

Pricing and Cost Advice

"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"My organization pays for the license."
"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
"Box's pricing is excellent."
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"I believe Box is cheaper than SharePoint."
"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
"I give the cost of the solution a five out of five."
"You have to work hard in order to get the suitable licenses."
"Citrix has a very good file auditing features and security features."
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Top Industries

By visitors reading reviews
Educational Organization
52%
Computer Software Company
6%
Financial Services Firm
5%
Manufacturing Company
4%
Computer Software Company
13%
Legal Firm
10%
Financial Services Firm
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
The solution is expensive when it comes to API calls.
What needs improvement with Box?
One drawback is its permissions system, which has caused issues prompting our transition to SharePoint. The reporting functionality could be improved; currently, they utilize Excel for reporting pu...
What needs improvement with Citrix ShareFile?
They should integrate the solution with more email services. That would be very helpful.
What is your primary use case for Citrix ShareFile?
We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.
 

Comparisons

 

Also Known As

No data available
ShareFile
 

Learn More

 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Exelon, Aer Lingus, Aloysius Stichting, Amnet Technology Solutions, Arup Group Ltd., Brasfield and Gorrie, Cancer Research UK, Carlock, Copeland & Stair LLC, ChanceLightŽ Behavioral Health & Education
Find out what your peers are saying about Box vs. Citrix ShareFile and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.