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Box - Intelligent Content Management vs Google Drive Enterprise comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Box's Intelligent Content Management boosts efficiency by streamlining workflows, reducing turnaround times, and enhancing collaboration without documented monetary savings.
Sentiment score
7.4
Google Drive Enterprise boosts productivity with secure file sharing, device access, and integration, enhancing collaboration and ROI.
I would say time was saved as instead of hours of somebody sitting there uploading files another way, such as MassTransit or zipping them, Box - Intelligent Content Management probably saved 90% of the time.
Agile Solutions Designer at a tech consulting company with 51-200 employees
For example, when multiple team members need the same project document, we can access them from a shared Box - Intelligent Content Management folder instead of repeatedly requesting files through emails.
Software Developer at a educational organization with 51-200 employees
The effectiveness is evident because instead of saving documents in Salesforce and paying a lot of money for storage, my clients save documents in Box - Intelligent Content Management, and the money they pay for the solution is cheaper than what they paid before.
IT Manager & FileNet Specialist and CTO at a tech vendor with 201-500 employees
 

Customer Service

Sentiment score
4.7
Box customer service is praised for excellence, though technical support can be inconsistent with slower response times for complex issues.
Sentiment score
3.8
Users report high satisfaction with Google Drive Enterprise, citing stability, ease of use, and effective support when needed.
I'd appreciate faster response times for more personalized support and advanced issues.
Software Developer at a educational organization with 51-200 employees
Quick responses, clear guidance, and effective problem solving can make a difference, especially when dealing with technical issues or integrations.
Senior React Js Team Lead Elevating Software Solutions Developer at a consultancy with 11-50 employees
Typically once you do, they are able to provide assistance on whatever you need.
Manager, Technology & Integration at GlobalMac IT
 

Scalability Issues

Sentiment score
7.0
Box offers scalable content management with unlimited data, easy management, and robust integrations, despite some admin console issues.
Sentiment score
7.7
Google Drive Enterprise offers scalable, cloud-based storage solutions, suitable for diverse organizations with efficient expansion and minimal issues.
Box - Intelligent Content Management plans have unlimited data, which is great.
Manager, Technology & Integration at GlobalMac IT
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
Consultant at a tech vendor with 51-200 employees
Intelligent Content Management scales effectively as a team because you can add users, expand storage, and manage access permissions centrally.
Software Developer at a educational organization with 51-200 employees
 

Stability Issues

Sentiment score
8.0
Box - Intelligent Content Management is highly stable, with users rating reliability highly despite occasional outages and minor upload speed concerns.
Sentiment score
8.3
Google Drive Enterprise is stable and efficient, handling multiple files well, though network issues may affect performance slightly.
Box was very stable and did not have any latency issues.
Consultant at a tech vendor with 51-200 employees
 

Room For Improvement

Box needs enhanced security, collaboration, and integration features, improved interface, and pricing, with better speed, offline and automation capabilities.
Google Drive Enterprise users seek enhanced security, better Microsoft integration, more storage, improved file management, and affordable pricing.
If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability.
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
Improving the search experience to quickly find specific information within documents would also make Box - Intelligent Content Management even more useful.
Software Developer at a educational organization with 51-200 employees
Box - Intelligent Content Management is missing a configuration connector to Active Directory and the ability to connect to the customer's internal domain.
IT Manager & FileNet Specialist and CTO at a tech vendor with 201-500 employees
I am not aware of the security level it provides, and I would not recommend it for enterprise or company use due to these security concerns.
Project Manager at Baens afwerkingsbedrijf
This is the main area that needs improvement in Google Drive Enterprise.
Founder & CEO at Lanzar
 

Setup Cost

Box offers flexible pricing with valuable features; annual plans are cost-effective, while discounts may be negotiated.
Enterprise users of Google Drive have varied opinions on pricing, finding it either competitive or costly beyond 15GB free storage.
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.
Senior Projects Manager at Tech-hub
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan.
Manager, Technology & Integration at GlobalMac IT
I'd appreciate more flexible pricing options for smaller teams.
Software Developer at a educational organization with 51-200 employees
I am familiar with the pricing, setup costs, and licensing costs of Google Drive Enterprise, and I find it cost-effective.
Chief Executive Officer at Quickening Group
 

Valuable Features

Box's Intelligent Content Management offers secure, collaborative features with AI, integrations, and cross-platform support for enhanced productivity.
Google Drive Enterprise provides seamless collaboration, secure storage, and flexible access with integration and synchronization across multiple devices.
There is about a 90% reduction in errors.
Agile Solutions Designer at a tech consulting company with 51-200 employees
AI access respects existing file permissions, which helps prevent users from accessing information that they are not authorized to see.
Software Developer at a educational organization with 51-200 employees
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
Consultant at a tech vendor with 51-200 employees
Google Drive Enterprise excels in collaboration efficiency, making it easy for teams to work together.
Founder & CEO at Lanzar
The integration of various office tools allows for making and sharing documents easily.
Project Manager at Baens afwerkingsbedrijf
The collaboration aspects between teams and within team members are the most beneficial features.
Chief Executive Officer at Quickening Group
 

Categories and Ranking

Box - Intelligent Content M...
Ranking in Cloud Storage
4th
Ranking in Content Collaboration Platforms
5th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
50
Ranking in other categories
Enterprise Content Management (7th), Digital Asset Management (2nd), Document Management Software (2nd)
Google Drive Enterprise
Ranking in Cloud Storage
11th
Ranking in Content Collaboration Platforms
10th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
78
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Cloud Storage category, the mindshare of Box - Intelligent Content Management is 4.8%, up from 4.3% compared to the previous year. The mindshare of Google Drive Enterprise is 3.1%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Storage Mindshare Distribution
ProductMindshare (%)
Box - Intelligent Content Management4.8%
Google Drive Enterprise3.1%
Other92.1%
Cloud Storage
 

Featured Reviews

Jeremey Kenney - PeerSpot reviewer
Manager, Technology & Integration at GlobalMac IT
Secure file governance has improved collaboration and automation for client document workflows
The best features are around security, being able to set up different groups, and the governance features are really great. The new AI functionality that they released has been pretty handy. For governance and security, the audit trail capability is excellent. We are able to see when people interact or change files or if something was deleted, and we can go through and review that audit trail. The AI has been great for creating different workflows that we are able to execute. When a form gets submitted into Box - Intelligent Content Management or a file is uploaded, there are certain automations that we can put in place to where it can essentially generate tickets in our system for new users or other tasks.
MP
Founder & CEO at Lanzar
Have faced some confusion with the interface but have managed collaboration and document sharing efficiently
We currently use Notion for project management and CRM, which includes document capabilities and task management features. We have a self-hosted solution and utilize Google Drive Enterprise for everyday tasks. We are customers of Google and integrate Google Drive Enterprise with third-party applications. The compliance requirements are met through the platform's features. On a scale of 1-10, I rate Google Drive Enterprise an 8.
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Use our free recommendation engine to learn which Cloud Storage solutions are best for your needs.
921,148 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Outsourcing Company
10%
Manufacturing Company
9%
Comms Service Provider
8%
Outsourcing Company
14%
Comms Service Provider
11%
Construction Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise12
Large Enterprise35
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan. We always suggest our clients do a month-to-month plan so that they have flexibility ...
What needs improvement with Box?
One aspect of Box - Intelligent Content Management that could be improved is the search functionality, which can occasionally be slow or less intuitive when locating specific files with large repos...
What is your primary use case for Box?
My main use case for Box - Intelligent Content Management is that it is a great and simple tool to use that we use every day, especially to manage our files and send and share files and collaborate...
What is your experience regarding pricing and costs for Google Drive Enterprise?
I am familiar with the pricing, setup costs, and licensing costs of Google Drive Enterprise, and I find it cost-effective.
What needs improvement with Google Drive Enterprise?
The home page can be confusing at times. This is the main area that needs improvement in Google Drive Enterprise.
What is your primary use case for Google Drive Enterprise?
My major use case for Google Drive Enterprise involves using it for storage and file management.
 

Also Known As

No data available
Drive Enterprise, Google Drive
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Journal Communications
Find out what your peers are saying about Box - Intelligent Content Management vs. Google Drive Enterprise and other solutions. Updated: October 2026.
921,148 professionals have used our research since 2012.