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Box - Intelligent Content Management vs Microsoft OneDrive for Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Box's Intelligent Content Management boosts efficiency by streamlining workflows, reducing turnaround times, and enhancing collaboration without documented monetary savings.
Sentiment score
2.8
Microsoft OneDrive for Business boosts efficiency, saving time and costs while enhancing collaboration and file synchronization for organizations.
I would say time was saved as instead of hours of somebody sitting there uploading files another way, such as MassTransit or zipping them, Box - Intelligent Content Management probably saved 90% of the time.
Agile Solutions Designer at a tech consulting company with 51-200 employees
For example, when multiple team members need the same project document, we can access them from a shared Box - Intelligent Content Management folder instead of repeatedly requesting files through emails.
Software Developer at a educational organization with 51-200 employees
The effectiveness is evident because instead of saving documents in Salesforce and paying a lot of money for storage, my clients save documents in Box - Intelligent Content Management, and the money they pay for the solution is cheaper than what they paid before.
IT Manager & FileNet Specialist and CTO at a tech vendor with 201-500 employees
We have been able to save around 600 million Naira in staff costs on cloud and on-premise storage.
System Administrator at Interswitch
 

Customer Service

Sentiment score
4.7
Box customer service is praised for excellence, though technical support can be inconsistent with slower response times for complex issues.
Sentiment score
4.0
Feedback on OneDrive for Business support varies, with praise for quick service but issues with outcomes and responsiveness.
I'd appreciate faster response times for more personalized support and advanced issues.
Software Developer at a educational organization with 51-200 employees
Quick responses, clear guidance, and effective problem solving can make a difference, especially when dealing with technical issues or integrations.
Senior React Js Team Lead Elevating Software Solutions Developer at a consultancy with 11-50 employees
Typically once you do, they are able to provide assistance on whatever you need.
Manager, Technology & Integration at GlobalMac IT
For Microsoft OneDrive for Business, I would rate the support a nine.
Systems services engineer at a retailer with 1,001-5,000 employees
They are always ready for our questions and they answer us within no time and very quickly.
Manager at TCS
Customer support for Microsoft OneDrive for Business has been 100%.
System Administrator at Interswitch
 

Scalability Issues

Sentiment score
7.0
Box offers scalable content management with unlimited data, easy management, and robust integrations, despite some admin console issues.
Sentiment score
5.3
Microsoft OneDrive for Business is praised for seamless scalability and stability, accommodating large user bases without issues.
Box - Intelligent Content Management plans have unlimited data, which is great.
Manager, Technology & Integration at GlobalMac IT
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
Consultant at a tech vendor with 51-200 employees
Intelligent Content Management scales effectively as a team because you can add users, expand storage, and manage access permissions centrally.
Software Developer at a educational organization with 51-200 employees
The solution is scalable.
Director of the IT at Jagiellonian University
Microsoft has provided the extended version of SharePoint alongside Microsoft OneDrive for Business.
Technology Analyst at Infosys
It should be increased for the free version users, making it more reachable to many people.
System administrator at BNY Mellon
 

Stability Issues

Sentiment score
8.0
Box - Intelligent Content Management is highly stable, with users rating reliability highly despite occasional outages and minor upload speed concerns.
Sentiment score
6.5
Microsoft OneDrive for Business is reliable with minor issues but maintains strong security and stability in data storage.
Box was very stable and did not have any latency issues.
Consultant at a tech vendor with 51-200 employees
As a certified Microsoft product, it maintains high security standards.
Student at a media company with 501-1,000 employees
On a scale from one to ten, it rates as a nine in stability.
Consulting Manager at Angkor Group SAC
I would rate the stability of Microsoft OneDrive for Business an eight out of ten as it has improved significantly since I started using it from the very initial days of Skydrive.
 

Room For Improvement

Box needs enhanced security, collaboration, and integration features, improved interface, and pricing, with better speed, offline and automation capabilities.
Microsoft OneDrive for Business needs optimization in syncing, interface design, file management, and improved AI, security, and functionality.
If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability.
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
Improving the search experience to quickly find specific information within documents would also make Box - Intelligent Content Management even more useful.
Software Developer at a educational organization with 51-200 employees
Box - Intelligent Content Management is missing a configuration connector to Active Directory and the ability to connect to the customer's internal domain.
IT Manager & FileNet Specialist and CTO at a tech vendor with 201-500 employees
If the asset owner can get some analytics of things, or a dashboard which is more top-level or high-level in terms of asset downloads and if there is a more collaborative platform in terms of engagement, more similar to Notion, would be nice for Microsoft OneDrive for Business suite of products.
Product Manager For Marketing And Strategy at a tech vendor with 10,001+ employees
I have experience with multiple version controls, including Git, TFS (Team Foundation Server), and GitHub.
Student at a media company with 501-1,000 employees
Microsoft OneDrive for Business currently lacks AI integration for management and collaboration, which is an area of interest for me.
 

Setup Cost

Box offers flexible pricing with valuable features; annual plans are cost-effective, while discounts may be negotiated.
Microsoft OneDrive for Business offers varied pricing, seen as reasonable or expensive, influenced by storage, licensing, and bundled package options.
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.
Senior Projects Manager at Tech-hub
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan.
Manager, Technology & Integration at GlobalMac IT
I'd appreciate more flexible pricing options for smaller teams.
Software Developer at a educational organization with 51-200 employees
Sometimes without the offers, the pricing of Microsoft OneDrive for Business is a little high.
Manager at TCS
My experience with pricing, setup cost, and licensing has been very nice; they are really worth every penny.
Digital Project Manager at a financial services firm with 10,001+ employees
 

Valuable Features

Box's Intelligent Content Management offers secure, collaborative features with AI, integrations, and cross-platform support for enhanced productivity.
Microsoft OneDrive for Business enhances productivity with seamless integration, real-time collaboration, excellent security, and extensive cloud storage.
There is about a 90% reduction in errors.
Agile Solutions Designer at a tech consulting company with 51-200 employees
AI access respects existing file permissions, which helps prevent users from accessing information that they are not authorized to see.
Software Developer at a educational organization with 51-200 employees
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
Consultant at a tech vendor with 51-200 employees
Microsoft OneDrive for Business has positively impacted my organization because it helps users ensure that their files are not lost, especially since we have many users either with laptop issues or unable to locate a particular file.
System Administrator at Interswitch
I appreciate the feature in SharePoint where it's difficult to permanently delete a file, as you can always recover files very easily.
Executive Director at Universidade Federal de Campina Grande
Another benefit is that you can share information across multiple devices, not just on one device.
Consulting Manager at Angkor Group SAC
 

Categories and Ranking

Box - Intelligent Content M...
Ranking in Content Collaboration Platforms
5th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
50
Ranking in other categories
Enterprise Content Management (7th), Cloud Storage (4th), Digital Asset Management (2nd), Document Management Software (2nd)
Microsoft OneDrive for Busi...
Ranking in Content Collaboration Platforms
3rd
Average Rating
8.4
Reviews Sentiment
4.9
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Content Collaboration Platforms category, the mindshare of Box - Intelligent Content Management is 8.1%, up from 8.0% compared to the previous year. The mindshare of Microsoft OneDrive for Business is 5.7%, down from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Microsoft OneDrive for Business5.7%
Box - Intelligent Content Management8.1%
Other86.2%
Content Collaboration Platforms
 

Featured Reviews

Jeremey Kenney - PeerSpot reviewer
Manager, Technology & Integration at GlobalMac IT
Secure file governance has improved collaboration and automation for client document workflows
The best features are around security, being able to set up different groups, and the governance features are really great. The new AI functionality that they released has been pretty handy. For governance and security, the audit trail capability is excellent. We are able to see when people interact or change files or if something was deleted, and we can go through and review that audit trail. The AI has been great for creating different workflows that we are able to execute. When a form gets submitted into Box - Intelligent Content Management or a file is uploaded, there are certain automations that we can put in place to where it can essentially generate tickets in our system for new users or other tasks.
PramodChaudharyDarwha - PeerSpot reviewer
Manager at TCS
Collaborative work has transformed team retrospectives and now saves us major planning time
I do not think that there is any improvement needed in Microsoft OneDrive for Business because a lot of features are already provided in the package that we have purchased, and we do not have anything that would be improved as of now. Speed-wise, Microsoft OneDrive for Business is very fast. Sometimes I think the auto-save feature of the things that we edit should also work in offline mode for some time, because once we get disconnected, I sometimes feel that the Excel or the Word document is trying to connect to Microsoft OneDrive for Business and trying to save it, but somehow the sessions expire. I sometimes want this to not happen. It can reconnect to the server when connection is up, but I can still work on the document.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Outsourcing Company
10%
Manufacturing Company
9%
Comms Service Provider
8%
Outsourcing Company
12%
Financial Services Firm
8%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise12
Large Enterprise35
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise9
Large Enterprise18
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan. We always suggest our clients do a month-to-month plan so that they have flexibility ...
What needs improvement with Box?
One aspect of Box - Intelligent Content Management that could be improved is the search functionality, which can occasionally be slow or less intuitive when locating specific files with large repos...
What is your primary use case for Box?
My main use case for Box - Intelligent Content Management is that it is a great and simple tool to use that we use every day, especially to manage our files and send and share files and collaborate...
What needs improvement with Microsoft OneDrive?
Microsoft OneDrive for Business is very good and I do not think it needs to improve on anything. I believe this is a very good product.
What is your primary use case for Microsoft OneDrive?
My main use case for Microsoft OneDrive for Business is to save files to my PC and to sync files so I can access them from different laptops. I experienced a scenario where I had issues with my cur...
What is your experience regarding pricing and costs for Microsoft OneDrive?
My experience with pricing, setup cost, and licensing has been very great for the past seven years.
 

Also Known As

No data available
MS OneDrive
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
Find out what your peers are saying about Box - Intelligent Content Management vs. Microsoft OneDrive for Business and other solutions. Updated: September 2026.
921,148 professionals have used our research since 2012.