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Box - Intelligent Content Management vs Microsoft OneDrive for Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Box's content management enhances ROI through time savings, efficient file management, and potential risk reduction associated with compliance.
Sentiment score
2.6
Microsoft OneDrive for Business boosts efficiency, reduces costs, and streamlines document management and collaboration across the organization.
We have been able to save around 600 million Naira in staff costs on cloud and on-premise storage.
System Administrator at Interswitch
 

Customer Service

Sentiment score
4.9
Box's customer service is praised for commitment, though response times vary, with higher-tier contracts receiving quicker support.
Sentiment score
3.8
Microsoft OneDrive for Business support is responsive but some users face challenges with technical knowledge and non-enterprise assistance.
Typically once you do, they are able to provide assistance on whatever you need.
Manager, Technology & Integration at GlobalMac IT
For Microsoft OneDrive for Business, I would rate the support a nine.
Systems services engineer at a retailer with 1,001-5,000 employees
They are always ready for our questions and they answer us within no time and very quickly.
Manager at TCS
Customer support for Microsoft OneDrive for Business has been 100%.
System Administrator at Interswitch
 

Scalability Issues

Sentiment score
7.2
Box excels in scalability and adaptability, managing vast users and data efficiently, with minor admin console challenges.
Sentiment score
5.1
Microsoft OneDrive for Business offers scalable solutions, integrating with SharePoint, supporting thousands of users, ideal for growing businesses.
Box - Intelligent Content Management plans have unlimited data, which is great.
Manager, Technology & Integration at GlobalMac IT
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
Consultant at a tech vendor with 51-200 employees
The solution is scalable.
Director of the IT at Jagiellonian University
Microsoft has provided the extended version of SharePoint alongside Microsoft OneDrive for Business.
Technology Analyst at Infosys
It should be increased for the free version users, making it more reachable to many people.
System administrator at BNY Mellon
 

Stability Issues

Sentiment score
7.9
Box offers stable, reliable content management with strong performance and security, with rare outages quickly resolved over 17 years.
Sentiment score
6.4
Microsoft OneDrive for Business is stable and secure, with minor issues in file migration, shared tab, and search functionality.
Box was very stable and did not have any latency issues.
Consultant at a tech vendor with 51-200 employees
As a certified Microsoft product, it maintains high security standards.
Student at a media company with 501-1,000 employees
On a scale from one to ten, it rates as a nine in stability.
Consulting Manager at Angkor Group SAC
I would rate the stability of Microsoft OneDrive for Business an eight out of ten as it has improved significantly since I started using it from the very initial days of Skydrive.
 

Room For Improvement

Box could enhance security, search, integrations, pricing, user interfaces, offline support, and API management for improved user experience.
OneDrive for Business users seek improved file syncing, user interface, security, scalability, and integration with AI and automation.
If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability.
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
To open and see who is accessing the document now and see my movements across the document or the file we are sharing together.
Senior Projects Manager at Tech-hub
Additional customization with the automation workflows that Box - Intelligent Content Management offers would be helpful.
Manager, Technology & Integration at GlobalMac IT
If the asset owner can get some analytics of things, or a dashboard which is more top-level or high-level in terms of asset downloads and if there is a more collaborative platform in terms of engagement, more similar to Notion, would be nice for Microsoft OneDrive for Business suite of products.
Product Manager For Marketing And Strategy at a tech vendor with 10,001+ employees
I have experience with multiple version controls, including Git, TFS (Team Foundation Server), and GitHub.
Student at a media company with 501-1,000 employees
Microsoft OneDrive for Business currently lacks AI integration for management and collaboration, which is an area of interest for me.
 

Setup Cost

Box offers competitive prices with flexible plans and discounts, valued for extensive features over competitors by enterprise users.
Microsoft OneDrive for Business pricing is divisive; some find value in bundled plans, while others seek greater transparency.
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.
Senior Projects Manager at Tech-hub
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan.
Manager, Technology & Integration at GlobalMac IT
Sometimes without the offers, the pricing of Microsoft OneDrive for Business is a little high.
Manager at TCS
 

Valuable Features

Box offers secure content management with AI-driven workflows, seamless multi-device use, real-time editing, and strong governance features.
Microsoft OneDrive for Business boosts productivity with secure cloud storage, seamless integration, real-time collaboration, and AI-enhanced tools.
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
Consultant at a tech vendor with 51-200 employees
I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results.
Senior Projects Manager at Tech-hub
The best features of Box for me include the structured file organizing, which is the most important part I found.
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
Microsoft OneDrive for Business has positively impacted my organization because it helps users ensure that their files are not lost, especially since we have many users either with laptop issues or unable to locate a particular file.
System Administrator at Interswitch
I appreciate the feature in SharePoint where it's difficult to permanently delete a file, as you can always recover files very easily.
Executive Director at Universidade Federal de Campina Grande
Another benefit is that you can share information across multiple devices, not just on one device.
Consulting Manager at Angkor Group SAC
 

Categories and Ranking

Box - Intelligent Content M...
Ranking in Content Collaboration Platforms
8th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
44
Ranking in other categories
Enterprise Content Management (9th), Cloud Storage (10th), Digital Asset Management (3rd), Document Management Software (3rd)
Microsoft OneDrive for Busi...
Ranking in Content Collaboration Platforms
3rd
Average Rating
8.4
Reviews Sentiment
4.9
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Content Collaboration Platforms category, the mindshare of Box - Intelligent Content Management is 7.7%, down from 8.5% compared to the previous year. The mindshare of Microsoft OneDrive for Business is 6.0%, down from 9.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Microsoft OneDrive for Business6.0%
Box - Intelligent Content Management7.7%
Other86.3%
Content Collaboration Platforms
 

Featured Reviews

Jeremey Kenney - PeerSpot reviewer
Manager, Technology & Integration at GlobalMac IT
Secure file governance has improved collaboration and automation for client document workflows
The best features are around security, being able to set up different groups, and the governance features are really great. The new AI functionality that they released has been pretty handy. For governance and security, the audit trail capability is excellent. We are able to see when people interact or change files or if something was deleted, and we can go through and review that audit trail. The AI has been great for creating different workflows that we are able to execute. When a form gets submitted into Box - Intelligent Content Management or a file is uploaded, there are certain automations that we can put in place to where it can essentially generate tickets in our system for new users or other tasks.
PramodChaudharyDarwha - PeerSpot reviewer
Manager at TCS
Collaborative work has transformed team retrospectives and now saves us major planning time
I do not think that there is any improvement needed in Microsoft OneDrive for Business because a lot of features are already provided in the package that we have purchased, and we do not have anything that would be improved as of now. Speed-wise, Microsoft OneDrive for Business is very fast. Sometimes I think the auto-save feature of the things that we edit should also work in offline mode for some time, because once we get disconnected, I sometimes feel that the Excel or the Word document is trying to connect to Microsoft OneDrive for Business and trying to save it, but somehow the sessions expire. I sometimes want this to not happen. It can reconnect to the server when connection is up, but I can still work on the document.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
10%
Construction Company
8%
Comms Service Provider
8%
Outsourcing Company
12%
Financial Services Firm
9%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise10
Large Enterprise32
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise9
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan. We always suggest our clients do a month-to-month plan so that they have flexibility ...
What needs improvement with Box?
I would suggest more out-of-the-box integrations as far as the automations go. Box - Intelligent Content Management has many templates, and you can customize some things, but there appear to be som...
What is your primary use case for Box?
Box - Intelligent Content Management is used for file storage for clients and provides a secure way to share files with other people as well as internally with our team. Box - Intelligent Content M...
What needs improvement with Microsoft OneDrive?
Microsoft OneDrive for Business is very good and I do not think it needs to improve on anything. I believe this is a very good product.
What is your primary use case for Microsoft OneDrive?
My main use case for Microsoft OneDrive for Business is to save files to my PC and to sync files so I can access them from different laptops. I experienced a scenario where I had issues with my cur...
What is your experience regarding pricing and costs for Microsoft OneDrive?
My experience with pricing, setup cost, and licensing has been very great for the past seven years.
 

Also Known As

No data available
MS OneDrive
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
Find out what your peers are saying about Box - Intelligent Content Management vs. Microsoft OneDrive for Business and other solutions. Updated: September 2026.
914,322 professionals have used our research since 2012.