Salesforce Platform and Boomi AtomSphere Flow compete in the cloud-based platform category. Boomi AtomSphere Flow seems to have the upper hand due to its superior features and ease of deployment despite Salesforce Platform's better pricing and support.
Features: Salesforce Platform users value its comprehensive CRM capabilities, seamless integration with other Salesforce products, and extensive third-party app support. Boomi AtomSphere Flow is praised for its powerful data integration functions, ease of use, and advanced workflow automation features. Boomi AtomSphere Flow’s integration features are considered more advanced compared to Salesforce Platform.
Room for Improvement: Salesforce Platform users mention the need for better reporting tools, reduced complexity, and enhanced user interface. Boomi AtomSphere Flow users desire more robust debugging features, enhanced performance with complex workflows, and better documentation for advanced features.
Ease of Deployment and Customer Service: Salesforce Platform users report a more challenging deployment process requiring extensive consultant support. Boomi AtomSphere Flow is noted for its straightforward deployment and helpful customer service. Users find Boomi AtomSphere Flow easier to deploy with better support.
Pricing and ROI: Salesforce Platform is regarded as more cost-effective, though users express concerns about high setup costs and ongoing expenses. Boomi AtomSphere Flow is considered an expensive option, yet users feel the ROI justifies the higher costs due to its advanced features and efficiency gains.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
In terms of productivity, my ROI is definitely at an eight or nine out of a scale of one to ten.
It lacks clarity on how to reach out, write emails, or understand responsiveness.
I have not personally dealt with Boomi's customer support, but my team mentions that support is not good.
In terms of scalability, the tool is quite scalable, and I would rate it eight or nine.
I would rate the scalability as nine out of ten, as it effectively scales to meet our clients’ needs.
Salesforce's scalability was not a problem.
We are using it globally in thirty countries.
Salesforce Platform is absolutely scalable for us.
The solution maintains high stability, which makes it reliable.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
It is definitely very stable.
We have never had any problems with it.
For complex integration scenarios, Boomi could improve its flexibility.
We are particularly interested in exploring AI features more thoroughly, focusing on next-generation enhancements like ChatGPT.
If a user were granted access to consume more features from Salesforce Platform and the system could show exactly who needs to grant that particular access, that would be a very good improvement.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
The UI is not very intuitive or innovative.
The pricing is considered a bit expensive yet not excessively so, particularly when compared to similar solutions like MuleSoft.
The pricing is good for a small-scale company like ours, and the licensing cost is reasonable.
It is on the expensive side, unfortunately.
It might be expensive compared to other platforms like HubSpot.
We use Boomi for various types of integrations, such as SFTP integration, database integration, Snowflake integration, and we also perform transformations using maps and scripts.
The most valuable features include the ease of designing Boomi flows and the significant cost savings and reduced time to market they offer our clients.
The biggest benefit is seamless usage in terms of an easy-to-use interface and GUI that makes it easy to interact with the entire platform and generate reports effortlessly.
This integration allows us to manage customers from all aspects in one place, providing a clear view.
It serves as a central repository, and it's an automation tool for our sales team.
| Product | Market Share (%) |
|---|---|
| Salesforce Platform | 5.3% |
| Boomi AtomSphere Flow | 1.4% |
| Other | 93.3% |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 39 |
| Midsize Enterprise | 26 |
| Large Enterprise | 39 |
Boomi Flow is a modern, cloud-native service for creating customer journeys and automating simple and sophisticated workflows that accelerate your business outcomes.
Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.
Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:
Salesforce Platform Features
Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.
Salesforce Platform Benefits
The benefits of using Salesforce Platform include:
Reviews from Real Users
A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.
Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.
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