BMC TrueSight vs SolarWinds ipMonitor comparison

BMC Helix and SolarWinds are both solutions in the IT Infrastructure Monitoring category. BMC Helix is ranked #34 with an average rating of 8.3, while SolarWinds is ranked #55 with an average rating of 6.0. BMC Helix holds a 1.0% mindshare in IM, compared to SolarWinds’s 0.2% mindshare. Additionally, 86% of BMC Helix users are willing to recommend the solution, compared to 50% of SolarWinds users who would recommend it.

BMC TrueSight

Read 50 BMC TrueSight reviews

3,120 Views
1,310 Comparison Views

86% willing to recommend

SolarWinds ipMonitor

Read 2 SolarWinds ipMonitor reviews

344 Views
210 Comparison Views

50% willing to recommend

BMC TrueSight

SolarWinds ipMonitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 3, 2025

BMC TrueSight and SolarWinds ipMonitor compete in the network and infrastructure monitoring solutions category. BMC TrueSight leads in extensive features and advanced capabilities, while SolarWinds ipMonitor has the upper hand in ease of use and affordability.

Features: BMC TrueSight offers comprehensive analytics, predictive capabilities, and automation tasks. SolarWinds ipMonitor provides real-time alerts, monitoring of network devices, and simplified dashboards.

Ease of Deployment and Customer Service: BMC TrueSight has a complex deployment requiring configuration and training, with extensive support options. SolarWinds ipMonitor offers quicker setup with an intuitive deployment model, supported by responsive customer service.

Pricing and ROI: BMC TrueSight involves higher initial setup costs, promising significant ROI for complex environments. SolarWinds ipMonitor offers cost-effective setup and satisfactory ROI for smaller to mid-sized businesses, making it attractive price-wise.

To learn more, read our detailed BMC TrueSight vs. SolarWinds ipMonitor Report (Updated: September 2025).

Buyer's Guide

BMC TrueSight vs. SolarWinds ipMonitor

September 2025

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Helped 869,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight

Ranking in IT Infrastructure Monitoring

34th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (30th), Event Monitoring (7th), Cloud Monitoring Software (26th), AIOps (5th)

SolarWinds ipMonitor

Ranking in IT Infrastructure Monitoring

55th

Average Rating

6.0

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Network Monitoring Software (75th)

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.0%, up from 1.0% compared to the previous year. The mindshare of SolarWinds ipMonitor is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
BMC TrueSight	1.0%
SolarWinds ipMonitor	0.2%
Other	98.8%

IT Infrastructure Monitoring

Featured Reviews

Ayobanji Iluyomade

IT Service Performance Manager at MTN

The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features

We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.

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Masud Alam

Manager at Optimum Origens Inc.

IP address management improves network efficiency but licensing cost could decrease

We are using SolarWinds for NPM and NCM, and we use IP address management for IP address monitoring. It helps us track which IP address is live and which is not. It also provides DHCP reservation and allows us to declare IP addresses for our integration. We have been using it for IP address…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of the solution are alert management, alert generation, and event management."

"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."

"We can verify uptimes as another source of keeping devices in compliance."

"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."

"The ability to pull hosts together to show what processes are running, so it can be used for change management."

"The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances."

"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."

"It works irrespective of the operating system we’re running."

More BMC TrueSight pros

"The most valuable feature is the availability of end devices."

"IPAM is used for IP address reservation and tracking, helping us easily identify live IP addresses."

Cons

"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."

"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."

"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."

"The solution could improve its price."

"The pricing could be better."

"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."

"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."

"The solution's support service could be better."

More BMC TrueSight cons

"The licensing cost is high compared to open source tools."

"The solution does not include enough features and has some performance issues."

"The licensing cost is high compared to open source tools."

Pricing and Cost Advice

"The solution is based on endpoints and knowledge models which can be costly."

"Though I have no clue about the tool's actual price, I know that it is astronomical."

"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."

"Other products are more expensive than BMC TrueSight."

"It is a relatively inexpensive solution."

"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."

"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."

"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."

More BMC TrueSight pricing and cost advice

"The solution is a bit expensive because the annual license does not include new features that are priced as add-ons."

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Top Industries

By visitors reading reviews

Financial Services Firm

26%

Computer Software Company

12%

Retailer

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	6
Large Enterprise	24

No data available

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

See all answers

What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

Though I have no clue about the tool's actual price, I know that it is astronomical.

See all answers

What needs improvement with BMC TrueSight Operations Management?

Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...

See all answers

What is your experience regarding pricing and costs for SolarWinds ipMonitor?

The licensing cost is high compared to other open-source tools. Being a corporate client, we require corporate licensing, which adds to the cost.

See all answers

What needs improvement with SolarWinds ipMonitor?

The licensing cost is high compared to open source tools. The state monitoring tools could be improved with AI integration to track IP usage history. There is no local support; we must contact thei...

See all answers

What is your primary use case for SolarWinds ipMonitor?

See all answers

Comparisons

Dynatrace vs BMC TrueSight

Compared 16% of the time

BMC Helix Operations Management with AIOps vs BMC TrueSight

Compared 10% of the time

Centreon vs BMC TrueSight

Compared 6% of the time

Zabbix vs BMC TrueSight

Compared 6% of the time

ServiceNow IT Operations Management vs BMC TrueSight

Compared 6% of the time

More BMC TrueSight Competitors

SolarWinds NPM vs SolarWinds ipMonitor

Compared 100% of the time

More SolarWinds ipMonitor Competitors

Product Reports

Buyer's Guide

BMC TrueSight

October 2025

Download BMC TrueSight product report

Buyer's Guide

Network Monitoring Software

October 2025

Download SolarWinds ipMonitor product report

Also Known As

ProactiveNet, TrueSight Operations Management

ipMonitor

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

Monitor network devices, servers, VMware hosts and applications from one console
Receive alerts for availability and performance issues
Monitor network status on maps and NOC view
Minimize downtime by automating remediation actions
Enhance monitoring with built-in reports and dashboards

SolarWinds

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Information Not Available

Buyer's Guide

BMC TrueSight vs. SolarWinds ipMonitor

September 2025

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