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BMC TrueSight Server Automation vs Fortinet FortiGate Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Microsoft Intune enhances efficiency and security, reducing costs and manpower by automating management, providing significant ROI and satisfaction.
Sentiment score
1.0
BMC TrueSight Server Automation offers great ROI but requires timely enhancements and patching can affect efficiency detrimentally.
Sentiment score
6.0
Fortinet FortiGate Cloud enhances security management, offering cost savings, reliability, and flexibility, outperforming rivals like Palo Alto and Cisco.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
Fortinet FortiGate Cloud has improved our clients' cost savings and efficiency.
The cloud aspect provides flexibility in disaster recovery and cost management.
In terms of cost savings or efficiency in our company's IT network management, I would say that the tool is very efficient because we have no problems with it at all.
 

Customer Service

Sentiment score
6.3
Microsoft Intune support is praised for quick responses and expertise, though standard support can vary in quality and speed.
Sentiment score
9.0
BMC TrueSight Server Automation support is praised for quick responses, expert help, and effective multi-level problem-solving channels.
Sentiment score
7.7
Fortinet FortiGate Cloud support is generally good but has challenges with speed, language proficiency, and room for improvement.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
I have received good support from FortiGate, and I would rate it a ten out of ten.
Technically, the support team is good, and they have very good relations with users and even partners.
The team is responsive, and most cases are handled promptly.
 

Scalability Issues

Sentiment score
8.3
Microsoft Intune offers exceptional scalability, effectively managing numerous devices for businesses of all sizes without performance issues.
Sentiment score
7.1
BMC TrueSight Server Automation is scalable, efficient for large enterprises, but challenging for smaller setups without robust systems.
Sentiment score
8.2
Fortinet FortiGate Cloud excels in scalability, easily supporting diverse organizational sizes and integrating seamlessly with public cloud providers.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Scalability-wise, I rate the solution a ten out of ten.
We plan to deploy VoIP in the future and aim to leverage more VoIP capabilities for our remote operations.
I rate the product's scalability a ten out of ten.
 

Stability Issues

Sentiment score
7.6
Microsoft Intune is reliable with minimal downtime; occasional bugs exist but don't affect overall performance, earning positive stability ratings.
Sentiment score
6.6
BMC TrueSight Server Automation offers reliable stability with minor issues, mainly affecting Windows agents and performance during large updates.
Sentiment score
7.9
Fortinet FortiGate Cloud offers high stability and reliability, with minimal issues and consistently strong user ratings between 8-10.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
We weren't bothered even by a single incident for the past three years.
But in three or four years, I only had problems logging in three times.
It is a very stable solution.
 

Room For Improvement

Microsoft Intune needs improved reporting, support for macOS and non-Microsoft platforms, better UI, and advanced automation features.
BMC TrueSight Server Automation needs interface enhancement, simplified setup, and better integration for improved performance, security, and user-friendliness.
Fortinet FortiGate Cloud users seek better region selection, integration, interface, pricing, features, and improvements in security and support.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
There's a need to improve or invest more in an application that can follow users wherever they go.
We have grouped some objects under one class, and we use it in ACL, but it still doesn't work correctly.
The Linux version currently lacks some of the latest features, notably in the IPv6 tool stack, which is available for Windows clients.
 

Setup Cost

Microsoft Intune is competitively priced, especially in bundles, offering cost-effective device management for enterprises through flexible licensing.
BMC TrueSight Server Automation is costly but valued for support and versatility; costs vary with server quantity and discounts.
Fortinet FortiGate Cloud pricing is mid-ranged, suiting large enterprises, offering competitive value but with varied affordability opinions.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
On a scale from one to ten, where one is cheap, and ten is expensive, I rate Fortinet FortiGate Cloud's pricing an eight out of ten.
There are no additional costs.
Therefore, the cost-benefit is quite significant.
 

Valuable Features

Microsoft Intune offers efficient device management, enhanced security, and streamlined IT tasks through its user-friendly, cloud-based platform.
BMC TrueSight Server Automation offers versatile deployment, OS flexibility, integrated compliance tools, and efficient multi-server management and scheduling capabilities.
Fortinet FortiGate Cloud provides centralized management, real-time monitoring, and scalable security features for efficient, cost-effective network protection.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The overall role of BMC TrueSight Server Automation in managing configuration drift brings return on investment through its automation, which helps save me the time and effort of my operations team.
The solution's most valuable feature is log reporting.
The solution's most valuable feature is its ease of use.
The most valuable feature is its user-friendly interface - even those unfamiliar with firewalls can easily manage it.
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
277
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
Configuration Management (12th)
Fortinet FortiGate Cloud
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
78
Ranking in other categories
Firewall Security Management (4th)
 

Mindshare comparison

Configuration Management
Firewall Security Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
SumitSrivastava1 - PeerSpot reviewer
Patches can be deployed easily with a single click, making deployment straightforward
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement. However, the stability of the platform is commendable. While there are occasional fluctuations, overall, it maintains a high level of stability. In terms of automation capabilities, it performs satisfactorily. Additionally, it handles gateway activities smoothly, demonstrating its capability.
Martin Ellmann - PeerSpot reviewer
Offers users with a clear-to-understand functionalities
Integrating the tool with other solutions is very easy, so there is no problem with the product. I suggest other people take the best from the product since it is a really good solution. I would not change to a different product extension from Fortinet FortiGate Cloud as it makes you feel safe. If a customer wants to save his or her company, then it is better to get Fortinet FortiGate Cloud because it is one of the best solutions with which you can manage everything, like access points, switches, VLANs, and splitting of NAT, from one place. You can do it all from one point. With FortiGate, you can manage the VLANs, and you have them in every place, every switch, and every port. You can select the VLAN and the tool works. If Fortinet can become better, then it is even better. I rate the tool a ten out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Educational Organization
8%
Financial Services Firm
37%
Computer Software Company
9%
Government
5%
Manufacturing Company
4%
Computer Software Company
16%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancement...
What do you like most about Fortinet FortiGate Cloud?
Fortinet FortiGate Cloud has valuable firewall, SSL VPN, and web filtering features.
What is your experience regarding pricing and costs for Fortinet FortiGate Cloud?
I am very satisfied with the price and licensing cost of Fortinet FortiGate Cloud, rating it an eight out of ten.
What needs improvement with Fortinet FortiGate Cloud?
Some reports generated from Fortinet FortiGate Cloud are very organizational. It would be beneficial to allow the cus...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
FortiCloud, FortiGate Cloud
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about BMC TrueSight Server Automation vs. Fortinet FortiGate Cloud and other solutions. Updated: May 2020.
860,825 professionals have used our research since 2012.