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BMC TrueSight Server Automation vs Fortinet FortiGate Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Microsoft Intune boosts cost savings and efficiency by streamlining device management, reducing infrastructure costs, and enhancing security measures.
Sentiment score
1.0
BMC TrueSight Server Automation offers great ROI but requires timely enhancements and patching can affect efficiency detrimentally.
Sentiment score
6.0
Fortinet FortiGate Cloud enhances security management, offering cost savings, reliability, and flexibility, outperforming rivals like Palo Alto and Cisco.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Fortinet FortiGate Cloud has improved our clients' cost savings and efficiency.
The cloud aspect provides flexibility in disaster recovery and cost management.
In terms of cost savings or efficiency in our company's IT network management, I would say that the tool is very efficient because we have no problems with it at all.
 

Customer Service

Sentiment score
5.5
Microsoft Intune support feedback is mixed, with faster resolutions at premium levels but slow response at basic tiers.
Sentiment score
9.0
BMC TrueSight Server Automation support is praised for quick responses, expert help, and effective multi-level problem-solving channels.
Sentiment score
7.7
Fortinet FortiGate Cloud support is generally good but has challenges with speed, language proficiency, and room for improvement.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
I have received good support from FortiGate, and I would rate it a ten out of ten.
Technically, the support team is good, and they have very good relations with users and even partners.
The team is responsive, and most cases are handled promptly.
 

Scalability Issues

Sentiment score
6.7
Microsoft Intune excels in scalability, efficiently managing thousands of users and devices across diverse environments, supporting seamless expansion.
Sentiment score
7.1
BMC TrueSight Server Automation is scalable, efficient for large enterprises, but challenging for smaller setups without robust systems.
Sentiment score
8.2
Fortinet FortiGate Cloud excels in scalability, easily supporting diverse organizational sizes and integrating seamlessly with public cloud providers.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
We plan to deploy VoIP in the future and aim to leverage more VoIP capabilities for our remote operations.
I rate the product's scalability a ten out of ten.
It's very easy to add new devices and push the configuration templates.
 

Stability Issues

Sentiment score
6.6
Microsoft Intune is stable and reliable, with users rating its performance highly despite occasional update or sync issues.
Sentiment score
6.6
BMC TrueSight Server Automation offers reliable stability with minor issues, mainly affecting Windows agents and performance during large updates.
Sentiment score
7.9
Fortinet FortiGate Cloud offers high stability and reliability, with minimal issues and consistently strong user ratings between 8-10.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
We weren't bothered even by a single incident for the past three years.
But in three or four years, I only had problems logging in three times.
It is a very stable solution.
 

Room For Improvement

Microsoft Intune needs better application deployment, reporting, macOS/Linux support, platform integration, user-friendliness, remote desktop, and competitive pricing.
BMC TrueSight Server Automation needs interface enhancement, simplified setup, and better integration for improved performance, security, and user-friendliness.
Fortinet FortiGate Cloud users seek better region selection, integration, interface, pricing, features, and improvements in security and support.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
There's a need to improve or invest more in an application that can follow users wherever they go.
The Linux version currently lacks some of the latest features, notably in the IPv6 tool stack, which is available for Windows clients.
It would be advantageous if it were more cost-effective.
 

Setup Cost

Microsoft Intune offers cost-effective prices with Microsoft 365 bundles, flexible licensing, and discounts for large volumes or specific sectors.
BMC TrueSight Server Automation is costly but valued for support and versatility; costs vary with server quantity and discounts.
Fortinet FortiGate Cloud pricing is mid-ranged, suiting large enterprises, offering competitive value but with varied affordability opinions.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
On a scale from one to ten, where one is cheap, and ten is expensive, I rate Fortinet FortiGate Cloud's pricing an eight out of ten.
There are no additional costs.
Therefore, the cost-benefit is quite significant.
 

Valuable Features

Microsoft Intune offers seamless integration, robust management, and security features, enhancing remote device management and compliance with a user-friendly interface.
BMC TrueSight Server Automation offers versatile deployment, OS flexibility, integrated compliance tools, and efficient multi-server management and scheduling capabilities.
Fortinet FortiGate Cloud provides centralized management, real-time monitoring, and scalable security features for efficient, cost-effective network protection.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The overall role of BMC TrueSight Server Automation in managing configuration drift brings return on investment through its automation, which helps save me the time and effort of my operations team.
The solution's most valuable feature is log reporting.
The solution's most valuable feature is its ease of use.
The most valuable feature is its user-friendly interface - even those unfamiliar with firewalls can easily manage it.
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
301
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
Configuration Management (13th)
Fortinet FortiGate Cloud
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
78
Ranking in other categories
Firewall Security Management (5th)
 

Mindshare comparison

Configuration Management Market Share Distribution
ProductMarket Share (%)
BMC TrueSight Server Automation3.0%
Red Hat Ansible Automation Platform16.1%
Microsoft Configuration Manager11.5%
Other69.4%
Configuration Management
Firewall Security Management Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate Cloud4.6%
Tufin Orchestration Suite22.6%
AlgoSec22.5%
Other50.3%
Firewall Security Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
JonathanShilling - PeerSpot reviewer
Able to access server info and file systems directly through TSSA but system can be sluggish
Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.
Rehan Khurram - PeerSpot reviewer
Achieve reliable cloud connectivity while benefiting from competitive pricing
The main advantage of FortiGate Cloud is its reliability, scalability, and pricing. I have deployed FortiGate devices both on-premises and in the cloud, and both are working great. The device is reliable despite being on cloud infrastructure, and the hypervisor part is managed by Azure. This reliability and the easy-to-configure GUI have been significant for our operations. Additionally, I have never faced any hardware malfunctions with these devices.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Financial Services Firm
32%
Government
6%
Manufacturing Company
4%
Computer Software Company
4%
Computer Software Company
15%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise15
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise10
Large Enterprise21
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
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How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only probl...
What do you like most about Fortinet FortiGate Cloud?
Fortinet FortiGate Cloud has valuable firewall, SSL VPN, and web filtering features.
What is your experience regarding pricing and costs for Fortinet FortiGate Cloud?
I am very satisfied with the price and licensing cost of Fortinet FortiGate Cloud, rating it an eight out of ten.
What needs improvement with Fortinet FortiGate Cloud?
The solution is a bit expensive. Pricing is the only concern as it is too expensive.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
FortiCloud, FortiGate Cloud
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about BMC TrueSight Server Automation vs. Fortinet FortiGate Cloud and other solutions. Updated: May 2020.
867,783 professionals have used our research since 2012.