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BMC TrueSight Server Automation vs Fortinet FortiGate Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Microsoft Intune enhances ROI by reducing IT costs, increasing productivity, streamlining management, and integrating with Microsoft services.
Sentiment score
1.0
BMC TrueSight Server Automation offers great ROI but requires timely enhancements and patching can affect efficiency detrimentally.
Sentiment score
4.0
Fortinet FortiGate Cloud boosts efficiency, reduces costs by 40%, and offers significant savings over alternatives like Palo Alto or Cisco.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
The return on investment is very good due to the reliability and stability of the devices.
Systems & Network Administrator at Giampaolo Group Inc.
 

Customer Service

Sentiment score
5.7
Microsoft Intune customer service is inconsistent, with varying experiences and response times, though internal resources partially assist users.
Sentiment score
9.0
BMC TrueSight Server Automation support is praised for quick responses, expert help, and effective multi-level problem-solving channels.
Sentiment score
7.2
Fortinet FortiGate Cloud support is praised for knowledge and reliability, though response times vary; premium support enhances satisfaction.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
I have received good support from FortiGate, and I would rate it a ten out of ten.
Group IT Manager at Araliya Group of Companies
It suffers from overall competence issues.
Consultant at a tech services company with 1,001-5,000 employees
There are areas for improvement, particularly in providing remote support rather than relying solely on documentation.
Systems & Network Administrator at Giampaolo Group Inc.
 

Scalability Issues

Sentiment score
7.0
Microsoft Intune offers scalable, efficient management and seamless expansion for large deployments without additional hardware, adapting to growing needs.
Sentiment score
7.1
BMC TrueSight Server Automation is scalable, efficient for large enterprises, but challenging for smaller setups without robust systems.
Sentiment score
7.8
Fortinet FortiGate Cloud is praised for scalability and flexibility, despite potential hardware limitations requiring careful sizing.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
I have a few sites running on high availability with FortiGate models that are sufficient to handle the load of users.
Systems & Network Administrator at Giampaolo Group Inc.
The cost is reasonable if you compare it to maybe a SIEM or FortiAnalyzer.
Security Engineer at Exclusive Networks
 

Stability Issues

Sentiment score
7.2
Microsoft Intune is reliable with few outages, offering consistent performance and high user satisfaction due to seamless Microsoft integration.
Sentiment score
6.6
BMC TrueSight Server Automation offers reliable stability with minor issues, mainly affecting Windows agents and performance during large updates.
Sentiment score
7.8
Fortinet FortiGate Cloud is highly stable and dependable, with minimal issues and high user satisfaction ratings.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
I would rate the stability of Fortinet FortiGate Cloud as eight out of ten.
Group IT Manager at Araliya Group of Companies
 

Room For Improvement

Microsoft Intune needs improvements in UI, setup, policy sync, platform support, customization, and troubleshooting for enhanced management.
BMC TrueSight Server Automation needs interface enhancement, simplified setup, and better integration for improved performance, security, and user-friendliness.
Fortinet FortiGate Cloud needs better integration, security, interface, support, scalability, and cost reduction, plus SD-WAN features.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
All Fortinet products have many security flaws, and new versions often have large security holes.
Consultant at a tech services company with 1,001-5,000 employees
Fortinet could enhance their customer service by offering more direct remote sessions to resolve issues, as relying solely on documentation can be time-consuming.
Systems & Network Administrator at Giampaolo Group Inc.
It would be beneficial to allow the customers customization of reports.
Group IT Manager at Araliya Group of Companies
 

Setup Cost

Microsoft Intune offers competitive pricing, especially with Microsoft 365 bundles, and provides cost savings compared to standalone solutions.
BMC TrueSight Server Automation is costly but valued for support and versatility; costs vary with server quantity and discounts.
Fortinet FortiGate Cloud pricing varies, with mixed perceptions of cost-effectiveness, especially where security value outweighs expense concerns.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
The pricing of Fortinet FortiGate is very competitive when compared to other industry-leading products such as Palo Alto and Cisco devices.
Systems & Network Administrator at Giampaolo Group Inc.
I am very satisfied with the price and licensing cost of Fortinet FortiGate Cloud
Group IT Manager at Araliya Group of Companies
The pricing is on par with other cloud providers.
Consultant at a tech services company with 1,001-5,000 employees
 

Valuable Features

Microsoft Intune integrates seamlessly with other services for centralized management, enhancing security and control over corporate and BYOD environments.
BMC TrueSight Server Automation offers versatile deployment, OS flexibility, integrated compliance tools, and efficient multi-server management and scheduling capabilities.
Fortinet FortiGate Cloud provides robust security, centralized management, and scalability, excelling in SD-WAN, VPN, and integration features.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
The overall role of BMC TrueSight Server Automation in managing configuration drift brings return on investment through its automation, which helps save me the time and effort of my operations team.
System Manager at State Bank of India
The most effective features for managing cyber threats are IPS and application control.
Consultant at a tech services company with 1,001-5,000 employees
Fortinet FortiGate Cloud provides effective threat protection by blocking unwanted IP addresses and websites.
Group IT Manager at Araliya Group of Companies
The main advantage of FortiGate Cloud is its reliability, scalability, and pricing.
Systems & Network Administrator at Giampaolo Group Inc.
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
382
Ranking in other categories
Configuration Management (3rd), Remote Access (3rd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
Configuration Management (10th)
Fortinet FortiGate Cloud
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
80
Ranking in other categories
Firewall Security Management (5th)
 

Mindshare comparison

Configuration Management Mindshare Distribution
ProductMindshare (%)
BMC TrueSight Server Automation4.1%
Red Hat Ansible Automation Platform10.6%
HashiCorp Terraform7.6%
Other77.7%
Configuration Management
Firewall Security Management Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate Cloud5.6%
AlgoSec15.7%
Tufin Orchestration Suite14.3%
Other64.4%
Firewall Security Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
MN
System Manager at State Bank of India
Achieve cost-effective and efficient operations with automated compliance and patch management
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect. What I am trying to have is application software running on the server segment. Sometimes they use browsers, PDF readers, and Java, so patching these application or utility software is a challenge due to the large number and the different versions. I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs.
FS
Security Engineer at Exclusive Networks
Cloud logs have supported long-term auditing but security vulnerabilities still raise concerns
It depends on the user. When he needs maybe data retention for one year, for three months or more, I recommend Fortinet FortiGate Cloud. If he doesn't want to set the log on FortiAnalyzer, I will recommend him with Fortinet FortiGate Cloud. It depends. As I mentioned before, if they don't have a syslog server or any other SIEM, I will recommend it. If they need an audit for one year of data retention, I will recommend it because it's worth the money for one year of log retention. It's straightforward. If I enable Fortinet FortiGate Cloud feature on the FortiGate on-premise or VM, it will copy the configuration on the cloud. Depending on my license, I can configure it or have it as read-only with a limited license. That's one of the main purposes of Fortinet FortiGate Cloud for me. The report doesn't have many templates, but the log retention is so good with one-year retention. If you compare it with the FortiAnalyzer or maybe with any other product such as a FortiSIEM template, with the limited license, you only get the 360 template, it's called. I think the security function, I mainly use it for configuration purposes and log retention purposes. The security is the same as the VM or the hardware, I think. The sandbox. I think it has it, but not a lot if you only have the default capability with only 10 files per minute. I think the user needs to be selective with the files that they want to send to the sandbox on the cloud.
report
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
9%
Computer Software Company
7%
Financial Services Firm
17%
Construction Company
13%
Outsourcing Company
9%
Manufacturing Company
7%
Manufacturing Company
10%
Outsourcing Company
10%
Comms Service Provider
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business193
Midsize Enterprise64
Large Enterprise189
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise15
By reviewers
Company SizeCount
Small Business52
Midsize Enterprise10
Large Enterprise21
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with BMC TrueSight Server Automation?
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only probl...
What is your primary use case for BMC TrueSight Server Automation?
My main use case for BMC TrueSight Server Automation is utilizing its features of provisioning, compliance engines, j...
What advice do you have for others considering BMC TrueSight Server Automation?
I only work with management on on-prem; it is on-prem only. It has helped me improve performance by reducing patching...
What is your experience regarding pricing and costs for Fortinet FortiGate Cloud?
I am very satisfied with the price and licensing cost of Fortinet FortiGate Cloud, rating it an eight out of ten.
What needs improvement with Fortinet FortiGate Cloud?
It needs to improve the vulnerability that I found recently regarding the single sign-on from Fortinet FortiGate Clou...
What is your primary use case for Fortinet FortiGate Cloud?
I am not a user at this time. I am a system integrator. Mostly firewall and network protection. Rarely with endpoint ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
FortiCloud, FortiGate Cloud
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Red Hat, IBM, Microsoft and others in Configuration Management. Updated: October 2026.
920,043 professionals have used our research since 2012.