BMC TrueSight Orchestration vs IBM WebSphere BPMS comparison

BMC TrueSight Orchestration vs. IBM WebSphere BPMS

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Ranking in Process Automation

24th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

IBM WebSphere BPMS

Ranking in Process Automation

33rd

Average Rating

6.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 0.6%, down from 0.9% compared to the previous year. The mindshare of IBM WebSphere BPMS is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Ilhami Arikan

Cloud Services Automation Technologies Manager at Garanti Teknoloji

An orchestration tool to automate the end-to-end process with a need to improve its user experience

In BMC TrueSight Orchestration, login is just text-based, so it's really hard to find the problem. We cannot see the ongoing running jobs or interfere with them on an interface. So it's unavailable. There are some restrictions about the permissions, especially the level of the permissions, even though there is not very much there. It's a little bit hard to use clients' development tools, so the user experience may be improved. There is room for improvement for the local team.

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Samuel Tsang

Senior Project Manager at Bank Of China(Hong Kong) Limited

Systematic role management and flexible integration improve efficiency, but low-code capabilities and setup complexity need addressing

The most valuable feature of IBM WebSphere BPMS ( /products/ibm-websphere-bpms-reviews ) is the systematic framework it provides for building different systems. The critical component is the authorization within the workflow assignment, which is an attractive aspect of this tool. It has helped us in systematic role management within the workflow. Additionally, it offers flexible integration capabilities facilitating front-end and back-end separation practices, allowing for technologies like Angular and Spring Boot ( /products/spring-boot-reviews ).

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"The product has a very good triggering mechanism."

"This solution is scalable."

"The initial setup is easy. The deployment was done in an hour."

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

More BMC TrueSight Orchestration pros

"The most valuable feature of IBM WebSphere BPMS is the systematic framework it provides for building different systems."

"The UI capabilities of the solution are great. The speed of delivery is good."

"We like the feature in which we can trace back instances."

"This product is flexible in its ability to integrate processes and it can be extended and integrated with other software."

Cons

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"The solution is not user-friendly."

"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

More BMC TrueSight Orchestration cons

"The solution lacks acceptable stability."

"The user interface could be improved, and although integration opportunities are good, they could be improved further."

"Sometimes there are tasks that failed without any reason."

"There is a need for more capabilities in low-code and no-code development to increase efficiency and make implementation simpler."

Pricing and Cost Advice

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"Licensing is per lot, or per agent — one agent is one license."

"There is a huge cost saving with BMC TrueSight compared to other solutions."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Financial Services Firm

19%

Insurance Company

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

What needs improvement with IBM WebSphere BPMS?

There is a need for more capabilities in low-code and no-code development to increase efficiency and make implementation simpler. The tool currently involves a complex setup requirement, and having...

What is your primary use case for IBM WebSphere BPMS?

We use IBM WebSphere BPMS ( /products/ibm-websphere-bpms-reviews ) internally in the bank for process automation and management. Our IT department self-builds different systems to serve various use...

What advice do you have for others considering IBM WebSphere BPMS?

I recommend IBM WebSphere BPMS for large enterprises concerned with total system management. It is not ideal for SMB due to its complexity and the need for significant IT resources. I rate it seven...

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Product Reports

BMC TrueSight Orchestration

Download BMC TrueSight Orchestration product report

IBM WebSphere BPMS

Download IBM WebSphere BPMS product report

Also Known As

TrueSight Orchestration, Atrium Orchestrator

WebSphere BPMS

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC

Information not available

IBM

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

Schahin Group, Korean Credit Card Company, Versicherungskammer Bayern, Biogrid Australia

BMC TrueSight Orchestration vs. IBM WebSphere BPMS