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BMC TrueSight vs Opsview comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in IT Infrastructure Monitoring
40th
Ranking in Cloud Monitoring Software
28th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Event Monitoring (7th), AIOps (5th)
Opsview
Ranking in IT Infrastructure Monitoring
34th
Ranking in Cloud Monitoring Software
26th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
24
Ranking in other categories
Network Monitoring Software (41st), Server Monitoring (17th)
 

Mindshare comparison

As of September 2025, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.0%, down from 1.1% compared to the previous year. The mindshare of Opsview is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Opsview0.5%
BMC TrueSight Operations Management1.0%
Other98.5%
IT Infrastructure Monitoring
 

Featured Reviews

Ayobanji Iluyomade - PeerSpot reviewer
The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features
We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.
Jeff Cronstrom - PeerSpot reviewer
A highly stable solution that can be used to monitor system availability
The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup. You can clone that service, and it allows you to add new services quickly. You can bring up new servers, and you can easily add them. Also, there's an API to be able to add services as well. We don't use the API. We mostly use the cloning function because it stores everything in a back-end database. The underlying monitoring platform for our version is Nagios. That's where we upgraded from Nagios to Opsview.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"It is a stable solution."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"BMC TrueSight Operations Management is easily scalable."
"It works irrespective of the operating system we’re running."
"The Event Management is outstanding; still is the most interesting part of the product."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"We use this solution for internal monitoring our own cloud platform because we are a public cloud provider. We also use it for monitoring purposes on behalf of our clients."
"I am satisfied with the overall product since it works well…It is a stable solution."
"What was very compelling about OpsView was that we could dial out the noise and have meaningful and actionable alerts."
"The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup."
"It's a good solution. It covers all aspects of monitoring purposes."
 

Cons

"It would be better if the initial setup and deployment were more straightforward."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"BMC's online documentation is often incorrect or incomplete."
"The pricing could be better."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"Maybe the graphical representation can be improved. It can be enhanced for better visualization. It could be a little better. And the graph center can be improved."
"Customized reporting can be improved."
"Some of the graphics on Opsview could be improved."
"Pricing and a few certain aspects in the solution needs to be improved."
"In a future release, we would like to have Observ for AI. Any AI and intelligence it can add to the monitoring is obviously beneficial. We would also like to have automated callouts."
 

Pricing and Cost Advice

"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"The solution is based on endpoints and knowledge models which can be costly."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"The cost depends on the usage."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"Though I have no clue about the tool's actual price, I know that it is astronomical."
"The solution is not cheap. I think that the pricing is a little bit on the high side."
"I would rate pricing a seven out of ten, where ten is the highest price."
"The solution is priced similarly to other tools offering similar features."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
12%
Retailer
6%
Manufacturing Company
5%
Computer Software Company
18%
Manufacturing Company
9%
Financial Services Firm
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about Opsview Monitor?
The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup.
What needs improvement with Opsview Monitor?
Some of the graphics on Opsview could be improved.
What is your primary use case for Opsview Monitor?
Opsview is used to monitor system availability, whether its service is running on disk usage, CPU usage, etc.
 

Comparisons

 

Also Known As

ProactiveNet, TrueSight Operations Management
Opsview Monitor, Opsview Enterprise
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
IBM, BT, Cisco, Sky, UPS, Capgemini, Visolit, Fujitsu Services UK, UKCloud, Massachusetts Insitute of Technology, Cornell University, Incomm
Find out what your peers are saying about BMC TrueSight vs. Opsview and other solutions. Updated: August 2025.
867,445 professionals have used our research since 2012.