We performed a comparison between BMC TrueSight Operations Management and Grafana based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Grafana is a flexible, open source solution that is highly valued for its user-friendly interface, customizable graphs, and accurate application metrics. It is also praised for its moderate pricing and a positive return on investment. While both BMC TrueSight Operations Management and Grafana have valuable features, Grafana's good integration and visually appealing graphs make it a popular choice and the preferred solution.
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"It is a scalable solution."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"Compatibility with Prometheus databases and the Spring Boot application make it the first choice when moving toward an SRE model."
"Grafana is a very scalable product. It's a really good product."
"Great capacity planning and the solution has a great GUI."
"Plugin: Connecting Grafana to multiple APIs of leading monitoring tools and alerting tools."
"What I found most valuable in Grafana is that it has a lot of integrations and features that I need for data processing and visualization."
"We can write queries in different languages, which is beneficial for visualization."
"It excels in providing comprehensive details when there are downtimes or fluctuations, offering thorough reports."
"The best thing about Grafana is the visualization. The colors and the ease of use make it very user-friendly."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"The solution is overly complex."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"One area for improvement in Grafana is that depending on your version, you have to pay for the features, making the license expensive. It would be great if the licensing model could be more flexible. In the next release of Grafana, I want cluster creation to be available, which would help in Grafana deployment and scaling. Currently, the scaling process for the solution is a bit complicated."
"If there was an issue on one node, we couldn't drill down and see all the issues on other nodes."
"The security needs to be improved, such as the capacity to add permissions on dashboards."
"We need different kinds of applications in our infrastructure to see information in Grafana."
"There are not a lot of plugins for financial market monitoring."
"Setting up alerts via Grafana is a bit complicated, and alerting needs to improve."
"Grafana doesn't provide anything for reporting."
"It's difficult to see the trends on the graph when the range is too long."
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BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews while Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 38 reviews. BMC TrueSight Operations Management is rated 8.2, while Grafana is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Grafana writes "Agent-free with great dashboards and an active community". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Grafana is most compared with New Relic, Azure Monitor, Sentry, Dynatrace and Elastic Observability. See our BMC TrueSight Operations Management vs. Grafana report.
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