We performed a comparison between BMC TrueSight Network Automation and ExtremeCloud IQ based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."The initial setup is not overly complex or difficult."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider."
"Stable product that's easy to set up compared to other MDM products."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"Autopilot is the most valuable feature."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"A great solution for anyone wanting a modern endpoint device management solution."
"It has the best automation features."
"The log audit and historical configurations are the most valuable feature."
"The compliance management, patching, and OS upgrades are useful features."
"The most valuable feature of BMC TrueSight Network Automation is compliance management, configuration backup, and configuration management."
"This product has helped us because we can now do many tasks at once. Rather than copy one file to one device, we can do an entire group at one time."
"Depending on who's looking at the data, they need to configure that data in different ways, and the dashboards help us to do that better than what was previously available."
"The backup and restore configurations are really helpful for a number of network devices, as you can automate them, then know what changes have been done, who made the changes, etc. So, it's quite helpful in the network management area."
"We use it to back up configurations so the configuration management is valuable for us."
"It's extremely easy to deploy. Even our access points are behind the net, not using real, public IP. We can easily add to the cloud. For deployment, we just need to let the access point take the DSCP from IP and then, even if it's not a requirement, we can see the serial number from the access points and add the serial number to the cloud directly."
"Everything can be seen from the dashboard."
"a true controller-less approach, where each Access Point is 100% independent from the management system."
"The cloud-based management interface allows us to fully manage all our wireless radios, ensuring consistency and ease of access."
"The support organization behind this product is extremely professional."
"Whenever I have a concern, question, or just need a refresher the helpful staff at AeroHive is there to help me. By far, the ]best relationship I have ever had with a vendor."
"It allows me to see APs and clients that are having issues, allowing for faster support response and less downtime."
"HiveManager is extremely easy to use for anyone with little network experience."
"Intune's areas for improvement revolve around security and certificate management."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"Cost is the biggest factor for us right now. Microsoft Intune and AD P1 together in a bundle is a good thing to have, but it is very costly compared to other products in the market. Otherwise, Microsoft Intune is the best."
"There are items that require improvements. One is the controls from iOS."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"More integration with monitoring tools is needed."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"The solution could improve its flexibility."
"I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."
"I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool."
"We've been working with BMC support in various ways such as to allow for the high-availability components to the TSIMs to work together. There have been issues there. We've seen randomness in how other pieces of the software work. Integration with the Presentation Server and the TSIMs has been a challenge. The ports that are required for HA to be utilized were not clearly documented anywhere. In fact, they still aren't documented online anywhere, even though we managed to pull it out of some of their support people."
"The product should be expanded to include more hardware, beyond Cisco and Juniper devices."
"There could be automated processes to retrieve the CVS and create a compliance tool."
"It is tedious to scale the solution."
"For customized compliance, it takes some effort to implement things. If the device configuration is quite complex, then you have to do quite number of customizations in the DNA tool for out-of-the-box compliance. These regular expressions have to be modified based on the requirements of the compliance."
"BMC TrueSight Network Automation can improve by having a better UI. The overall quality of the UI could be better."
"Pricing could be improved. It could be lower."
"There can be an improvement by incorporating two-factor authentication or multi-factor authentication for security. Advanced network access control features and application control features should be added to manage applications. Many customers are interested in managing data, such as setting data quotas for individual users."
"I would like to see more security features such as NAC integrated to the solution. This would allow customers to be able to control all other users under one dashboard."
"Certain features only exist or work in certain versions."
"The solution will show us that there are some issues, but when we try to find those issues, we can't see them."
"An area for improvement in ExtremeCloud IQ is its technical support. Support could be better, especially when you need help concerning ExtremeCloud IQ and WinG."
"A room for improvement in ExtremeCloud IQ is roaming. My team is facing roaming issues with the solution, particularly when using VoIP over WiFi. For example, VoIP sometimes breaks when you walk around the customer site. In terms of what I'd like to see in the next release of the solution, right now, the inventory for ExtremeCloud IQ is awful. There's no stock, and you must wait a year and a half for new stocks. It's awful."
"Integrating the network access control solution can be complex, as it essentially combines two separate products."
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BMC TrueSight Network Automation is ranked 18th in Configuration Management with 10 reviews while ExtremeCloud IQ is ranked 5th in Network Management Applications with 73 reviews. BMC TrueSight Network Automation is rated 7.8, while ExtremeCloud IQ is rated 8.8. The top reviewer of BMC TrueSight Network Automation writes "Helps with patching, OS upgrade, and security vulnerability management". On the other hand, the top reviewer of ExtremeCloud IQ writes "Robust stability for maximizing network efficiency and security". BMC TrueSight Network Automation is most compared with Cisco DNA Center, SolarWinds Network Configuration Manager, VMware NSX and OpenText Network Automation, whereas ExtremeCloud IQ is most compared with Cisco Meraki Wireless LAN, Ubiquiti Wireless, Mist AI and Cloud, Aruba Wireless and Cisco DNA Center.
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