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ExtremeCloud IQ vs Ubiquiti Wireless comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
ExtremeCloud IQ boosts productivity, reduces costs, simplifies management, and enhances scalability, positively impacting ROI and customer satisfaction.
Sentiment score
6.3
Ubiquiti Wireless users report long-lasting equipment with minimal maintenance, though some suggest improvements and additional user controls.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
Technical Coordinator at Yildiz Technical University
 

Customer Service

Sentiment score
7.8
ExtremeCloud IQ is praised for responsive, knowledgeable customer service, despite minor training and escalation improvement suggestions.
Sentiment score
5.2
Ubiquiti Wireless support varies, relying on email and forums; lacks phone support, leading to mixed user experiences.
GTAC receives a score of ten out of ten.
Ingeniero De Preventa at a tech services company with 51-200 employees
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
Technical Coordinator at Yildiz Technical University
The main concern is about response time rather than technical expertise or experience.
Technical Manager at Network Security and Crypto
I didn't have any issues with Ubiquiti support.
Systems and networks manager at Botanic-Serres Du Saleve, SAS
 

Scalability Issues

Sentiment score
7.9
ExtremeCloud IQ is praised for seamless scalability, easy integration, and reliable performance in both small and large deployments.
Sentiment score
7.5
Ubiquiti Wireless excels in scalability and centralized management, ideal for small to medium businesses expanding their network infrastructure.
We primarily use them for switching and Wi-Fi solutions.
Technical Manager at Network Security and Crypto
Ubiquiti Wireless offers large scalability, which is very important for our company as we have multiple sites that need to be interconnected and managed effectively.
Network Administrator at a retailer with 11-50 employees
 

Stability Issues

Sentiment score
7.5
ExtremeCloud IQ is generally stable with high performance, though occasional firmware bugs and delays can impact operations.
Sentiment score
7.3
Ubiquiti Wireless is praised for its stable, reliable performance, with occasional connectivity issues noted in crowded areas.
It requires some time to update, which affects real-time management.
Technical Coordinator at Yildiz Technical University
Ubiquiti Wireless is rated ten out of ten for stability.
Network Administrator at a retailer with 11-50 employees
 

Room For Improvement

Users seek a simpler interface, improved support, and enhanced features, highlighting issues with bugs, security, and pricing concerns.
Ubiquiti Wireless lacks advanced features, scalability, and support, facing issues with usability, integration, durability, and supply chain.
Improving documentation with more detailed videos and resources would be beneficial.
Technical Coordinator at Yildiz Technical University
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
Ingeniero De Preventa at a tech services company with 51-200 employees
Enterprise users require more details and options.
Head of IT at RD Tech
The user interface could be made more intuitive.
Network Administrator at a retailer with 11-50 employees
When implementing Wi-Fi for a campus, we use Cisco for the core backbone infrastructure, while implementing Ubiquiti Wireless for the Wi-Fi and controller.
Technical Manager at Network Security and Crypto
 

Setup Cost

ExtremeCloud IQ pricing is competitive, offering comprehensive licensing and discounts, appealing to buyers prioritizing quality and reliability.
Ubiquiti Wireless is praised for its affordability and no licensing fees, making it ideal for small to medium businesses.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
Technical Coordinator at Yildiz Technical University
Ubiquiti Wireless is cheaper.
Systems and networks manager at Botanic-Serres Du Saleve, SAS
The equipment is priced relatively high, though the value it provides makes it worth the cost.
Network Administrator at a retailer with 11-50 employees
Ubiquiti Wireless is quite affordable, making it accessible for smaller companies.
Technical Manager at Network Security and Crypto
 

Valuable Features

ExtremeCloud IQ provides scalable, cloud-based network management with AI analytics, enhancing performance, security, and reducing costs for businesses.
Ubiquiti Wireless excels in setup, management, performance, and security, offering scalable, affordable solutions with robust coverage and intuitive use.
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
Ingeniero De Preventa at a tech services company with 51-200 employees
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
Technical Coordinator at Yildiz Technical University
Since implementing Ubiquiti Wireless, I have seen improvements in connection security, wireless speed, and overall network stability.
Network Administrator at a retailer with 11-50 employees
The integration of Ubiquiti Wireless with other Ubiquiti products in the setup is seamless and perfect.
Technical Manager at Network Security and Crypto
They integrate into the management console very easily, making diagnostics and configuration changes simple.
Head of IT at RD Tech
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
77
Ranking in other categories
Network Management Applications (13th), Network Access Control (NAC) (9th), Intrusion Detection and Prevention Software (IDPS) (18th)
Ubiquiti Wireless
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
77
Ranking in other categories
Wireless WAN (1st)
 

Mindshare comparison

ExtremeCloud IQ and Ubiquiti Wireless aren’t in the same category and serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 2.7%, down 2.8% compared to last year.
Ubiquiti Wireless, on the other hand, focuses on Wireless WAN, holds 33.8% mindshare, down 40.1% since last year.
Network Management Applications Market Share Distribution
ProductMarket Share (%)
ExtremeCloud IQ2.7%
Cisco DNA Center14.4%
Cisco Catalyst Center7.9%
Other75.0%
Network Management Applications
Wireless WAN Market Share Distribution
ProductMarket Share (%)
Ubiquiti Wireless33.8%
Ruckus Wireless WAN26.4%
Cambium Networks Wireless WAN11.6%
Other28.200000000000003%
Wireless WAN
 

Featured Reviews

UK
Technical Coordinator at Yildiz Technical University
Cloud-based deployment eases IT workload and supports network management
I struggled with the documentation. I expected comprehensive documentation and videos but found them to be too simple. I needed deep details and more thorough resources. Although there were costly courses available, the lack of budget was a hindrance. Improving documentation with more detailed videos and resources would be beneficial.
Donald Ochanda - PeerSpot reviewer
Technical Manager at Network Security and Crypto
Seamless coverage amplifies connectivity while enhanced responsiveness strengthens potential
We do not prefer Ubiquiti Wireless switches for more complex environments, not because they lack scalability, but because we haven't explored their products extensively. We are strong on their Wi-Fi solution. When implementing Wi-Fi for a campus, we use Cisco for the core backbone infrastructure, while implementing Ubiquiti Wireless for the Wi-Fi and controller. Perhaps we haven't discovered switches that would match our requirements, or maybe they exist but we haven't explored their capabilities fully. Regarding improvements to Ubiquiti Wireless, I cannot provide specific suggestions as I'm not an expert on Wi-Fi, as there is a dedicated team that handles Wi-Fi solutions.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Educational Organization
9%
Computer Software Company
8%
Comms Service Provider
8%
Computer Software Company
10%
Comms Service Provider
9%
Government
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise14
Large Enterprise24
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise10
Large Enterprise18
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
I use ExtremeCloud IQ's real-time analytics. In the cloud solution, I get reports, and it works together with machine learning and artificial intelligence for those reports. This tool permits the c...
Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
Which is better - Cambium or Ubiquiti Wireless?
For me, Ubiquiti was easy to install, configure, set up, and maintain, while also providing solid coverage and better handoffs between APs. This is especially relevant if you are using Apple produc...
Which is better - Ubiquiti Wireless or Cisco Meraki Wireless LAN?
Ubiquiti Wireless offers a wide range of WLAN products. We tested their devices before ultimately choosing Cisco Meraki. Ubiquiti devices have good outdoor performance and the connection is very st...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
No data available
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
NASCAR Grand-AM, Maritime Parc, Outdoor Music Festival, British Armed Forces, Arcadia School District, Moscow - Enforta
Find out what your peers are saying about Cisco, Fortinet, NetScaler and others in Network Management Applications. Updated: December 2025.
879,425 professionals have used our research since 2012.