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ExtremeCloud IQ vs Ubiquiti Wireless comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
ExtremeCloud IQ boosts productivity, reduces costs, simplifies management, and enhances scalability, positively impacting ROI and customer satisfaction.
Sentiment score
6.3
Ubiquiti Wireless users report long-lasting equipment with minimal maintenance, though some suggest improvements and additional user controls.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
 

Customer Service

Sentiment score
7.8
ExtremeCloud IQ is praised for responsive, knowledgeable customer service, despite minor training and escalation improvement suggestions.
Sentiment score
5.2
Ubiquiti Wireless support varies, relying on email and forums; lacks phone support, leading to mixed user experiences.
GTAC receives a score of ten out of ten.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
The main concern is about response time rather than technical expertise or experience.
I didn't have any issues with Ubiquiti support.
 

Scalability Issues

Sentiment score
7.9
ExtremeCloud IQ is praised for seamless scalability, easy integration, and reliable performance in both small and large deployments.
Sentiment score
7.5
Ubiquiti Wireless excels in scalability and centralized management, ideal for small to medium businesses expanding their network infrastructure.
We primarily use them for switching and Wi-Fi solutions.
Ubiquiti Wireless offers large scalability, which is very important for our company as we have multiple sites that need to be interconnected and managed effectively.
 

Stability Issues

Sentiment score
7.5
ExtremeCloud IQ is generally stable with high performance, though occasional firmware bugs and delays can impact operations.
Sentiment score
7.3
Ubiquiti Wireless is praised for its stable, reliable performance, with occasional connectivity issues noted in crowded areas.
It requires some time to update, which affects real-time management.
Ubiquiti Wireless is rated ten out of ten for stability.
 

Room For Improvement

Users seek a simpler interface, improved support, and enhanced features, highlighting issues with bugs, security, and pricing concerns.
Ubiquiti Wireless lacks advanced features, scalability, and support, facing issues with usability, integration, durability, and supply chain.
Improving documentation with more detailed videos and resources would be beneficial.
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
Enterprise users require more details and options.
The user interface could be made more intuitive.
When implementing Wi-Fi for a campus, we use Cisco for the core backbone infrastructure, while implementing Ubiquiti Wireless for the Wi-Fi and controller.
 

Setup Cost

ExtremeCloud IQ pricing is competitive, offering comprehensive licensing and discounts, appealing to buyers prioritizing quality and reliability.
Ubiquiti Wireless is praised for its affordability and no licensing fees, making it ideal for small to medium businesses.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
Ubiquiti Wireless is cheaper.
The equipment is priced relatively high, though the value it provides makes it worth the cost.
Ubiquiti Wireless is quite affordable, making it accessible for smaller companies.
 

Valuable Features

ExtremeCloud IQ provides scalable, cloud-based network management with AI analytics, enhancing performance, security, and reducing costs for businesses.
Ubiquiti Wireless excels in setup, management, performance, and security, offering scalable, affordable solutions with robust coverage and intuitive use.
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
Since implementing Ubiquiti Wireless, I have seen improvements in connection security, wireless speed, and overall network stability.
The integration of Ubiquiti Wireless with other Ubiquiti products in the setup is seamless and perfect.
They integrate into the management console very easily, making diagnostics and configuration changes simple.
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
77
Ranking in other categories
Network Management Applications (12th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (21st)
Ubiquiti Wireless
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
77
Ranking in other categories
Wireless WAN (1st)
 

Mindshare comparison

ExtremeCloud IQ and Ubiquiti Wireless aren’t in the same category and serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 2.7%, down 2.8% compared to last year.
Ubiquiti Wireless, on the other hand, focuses on Wireless WAN, holds 36.6% mindshare, down 39.8% since last year.
Network Management Applications Market Share Distribution
ProductMarket Share (%)
ExtremeCloud IQ2.7%
Cisco DNA Center19.5%
Cisco Catalyst Center9.8%
Other68.0%
Network Management Applications
Wireless WAN Market Share Distribution
ProductMarket Share (%)
Ubiquiti Wireless36.6%
Ruckus Wireless WAN29.4%
Cambium Networks Wireless WAN12.3%
Other21.700000000000003%
Wireless WAN
 

Featured Reviews

José Roldan - PeerSpot reviewer
Has improved network monitoring with AI-driven insights and centralized device management
The best features of ExtremeCloud IQ include the integration of different vendors in one dashboard, the evolution of the manager, and any devices in networking. The impact of ExtremeCloud IQ on my organization is positive as the deployment is for a hybrid solution, using third-party vendors and cloud solutions for Extreme devices, switches, IP, and access points or SD-WAN solution devices. My IT team is occupied with other jobs, and ExtremeCloud IQ helps with monitoring networking at low costs. For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
Donald Ochanda - PeerSpot reviewer
Seamless coverage amplifies connectivity while enhanced responsiveness strengthens potential
We do not prefer Ubiquiti Wireless switches for more complex environments, not because they lack scalability, but because we haven't explored their products extensively. We are strong on their Wi-Fi solution. When implementing Wi-Fi for a campus, we use Cisco for the core backbone infrastructure, while implementing Ubiquiti Wireless for the Wi-Fi and controller. Perhaps we haven't discovered switches that would match our requirements, or maybe they exist but we haven't explored their capabilities fully. Regarding improvements to Ubiquiti Wireless, I cannot provide specific suggestions as I'm not an expert on Wi-Fi, as there is a dedicated team that handles Wi-Fi solutions.
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Computer Software Company
10%
Manufacturing Company
9%
Educational Organization
9%
Computer Software Company
10%
Comms Service Provider
9%
Government
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise13
Large Enterprise24
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise10
Large Enterprise18
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
I use ExtremeCloud IQ's real-time analytics. In the cloud solution, I get reports, and it works together with machine learning and artificial intelligence for those reports. This tool permits the c...
Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
Which is better - Cambium or Ubiquiti Wireless?
For me, Ubiquiti was easy to install, configure, set up, and maintain, while also providing solid coverage and better handoffs between APs. This is especially relevant if you are using Apple produc...
Which is better - Ubiquiti Wireless or Cisco Meraki Wireless LAN?
Ubiquiti Wireless offers a wide range of WLAN products. We tested their devices before ultimately choosing Cisco Meraki. Ubiquiti devices have good outdoor performance and the connection is very st...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
No data available
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
NASCAR Grand-AM, Maritime Parc, Outdoor Music Festival, British Armed Forces, Arcadia School District, Moscow - Enforta
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