Try our new research platform with insights from 80,000+ expert users

ExtremeCloud IQ vs Ubiquiti Wireless comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
ExtremeCloud IQ enhances productivity by simplifying management, stabilizing Wi-Fi, reducing costs, and offering quick deployment for business growth.
Sentiment score
6.7
Ubiquiti Wireless is valued for affordability and longevity, despite minor upgrade and support challenges requiring specific user knowledge.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
 

Customer Service

Sentiment score
7.8
ExtremeCloud IQ offers efficient, responsive customer service with knowledgeable support, though some find documentation and resources lacking compared to competitors.
Sentiment score
5.2
Ubiquiti Wireless customer service is responsive yet inconsistent, with varied satisfaction and reliance on online resources.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
I didn't have any issues with Ubiquiti support.
 

Scalability Issues

Sentiment score
8.0
ExtremeCloud IQ offers scalable, seamless network expansion with cloud-based architecture, supporting high-density and smaller-scale applications efficiently.
Sentiment score
7.6
Ubiquiti Wireless is scalable and versatile, ideal for small to medium deployments, but faces challenges in larger environments.
Ubiquiti Wireless offers large scalability, which is very important for our company as we have multiple sites that need to be interconnected and managed effectively.
 

Stability Issues

Sentiment score
7.6
ExtremeCloud IQ is stable, with minor firmware issues; updates improve reliability, with newer bands performing well and occasional reboots needed.
Sentiment score
7.4
Ubiquiti Wireless is reliable and stable, though some users face issues in crowded areas or after updates.
It requires some time to update, which affects real-time management.
Ubiquiti Wireless is rated ten out of ten for stability.
 

Room For Improvement

ExtremeCloud IQ needs improvements in UI, stability, performance, security, support, and pricing to meet user and market expectations.
Ubiquiti Wireless needs better support, security, integration, advanced features, and improved setup, scalability, coverage, and product availability.
I needed deep details and more thorough resources.
The user interface could be made more intuitive.
Enterprise users require more details and options.
When I want to deploy a Ubiquiti access point with the centralized appliance, we can't do all the configuration in our lab and send it to the shop.
 

Setup Cost

ExtremeCloud IQ is competitively priced, offering flexible licensing and reasonable support costs, especially advantageous for educational institutions.
Ubiquiti Wireless offers cost-effective, reliable wireless solutions appealing to small businesses, with no licensing fees and competitive pricing.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
Ubiquiti Wireless is cheaper.
The equipment is priced relatively high, though the value it provides makes it worth the cost.
 

Valuable Features

ExtremeCloud IQ excels with centralized management, AI analytics, seamless scalability, and integration with planning tools for efficient networking.
Ubiquiti Wireless delivers easy setup, strong performance, affordability, and reliability, making it ideal for small businesses.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
All the access points provide good connectivity and are reliable.
Since implementing Ubiquiti Wireless, I have seen improvements in connection security, wireless speed, and overall network stability.
Compared to Ruckus, we have not yet seen all benefits for all users and for administration.
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
76
Ranking in other categories
Network Management Applications (11th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (17th)
Ubiquiti Wireless
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
76
Ranking in other categories
Wireless WAN (1st)
 

Mindshare comparison

ExtremeCloud IQ and Ubiquiti Wireless aren’t in the same category and serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 2.9%, down 3.1% compared to last year.
Ubiquiti Wireless, on the other hand, focuses on Wireless WAN, holds 39.7% mindshare, up 39.9% since last year.
Network Management Applications
Wireless WAN
 

Featured Reviews

KristianLarsen - PeerSpot reviewer
Helps resolve network-related issues quickly and is reasonably priced
The tool has both advantages and weaknesses because it has several pieces of software on which it has been working because of buyouts. The tool has several branches of software versions, and you can consolidate it into ExtremeCloud, but it also has the disadvantage that sometimes people can get issues because the software on the hardware is different than they expected, especially if it is not converted to the tool used. The tool has simplified things, but it also adds a complexity that sometimes stumps some users. In the future, I think the tool’s onboarding setup of a new tenant could be smoother or faster. I also think that they could provide a simpler setup for first-level support so that it can be easier for them to have a support dashboard that would help them. I am talking about customer support organizations, so you usually have a high turnaround, but you need to have something that is easier to use and where you don't need so much training.
Alejandro Del Rosal - PeerSpot reviewer
Software controller is very nice and provides excellent performance
Ubiquiti products are really good. I am a B2B wholesaler, and my type of business requires profit to sell to my installers or for my installers to sell to the end customers. Right now, Ubiquiti doesn't offer that. They are selling the product on their website. We face difficulties with Ubiquiti's supply chain because their products are usually out of stock. I would recommend Ubiquiti Wireless as a brand. However, we are no longer recommending it in my business. I am a wholesaler who recommends installing wireless or network solutions for other companies. I no longer recommend Ubiquiti Wireless because it is not profitable. Overall, I rate the solution an eight out of ten.
report
Use our free recommendation engine to learn which Network Management Applications solutions are best for your needs.
857,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
9%
Comms Service Provider
9%
Manufacturing Company
8%
Computer Software Company
10%
Comms Service Provider
9%
Real Estate/Law Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
Which is better - Cambium or Ubiquiti Wireless?
For me, Ubiquiti was easy to install, configure, set up, and maintain, while also providing solid coverage and better handoffs between APs. This is especially relevant if you are using Apple produc...
Which is better - Ubiquiti Wireless or Cisco Meraki Wireless LAN?
Ubiquiti Wireless offers a wide range of WLAN products. We tested their devices before ultimately choosing Cisco Meraki. Ubiquiti devices have good outdoor performance and the connection is very st...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
No data available
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
NASCAR Grand-AM, Maritime Parc, Outdoor Music Festival, British Armed Forces, Arcadia School District, Moscow - Enforta
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications. Updated: May 2025.
857,028 professionals have used our research since 2012.