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BMC TrueSight Network Automation Reviews

Vendor: BMC
3.8 out of 5
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What is BMC TrueSight Network Automation?

Network automation and management software reduces network outages and downtime by automating configuration, change and compliance processes. Organizations depend on high performance across their network to keep the business running at peak efficiency but new security threats make it hard for network administrators to keep pace with the demands for new services and safeguard the health of the network.

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BMC TrueSight Network Automation is the #10 ranked solution in top Network Automation solutions and #20 ranked solution in top Configuration Management solutions. PeerSpot users give BMC TrueSight Network Automation an average rating of 7.6 out of 10. BMC TrueSight Network Automation is most commonly compared to Red Hat Ansible Automation Platform: BMC TrueSight Network Automation vs Red Hat Ansible Automation Platform. BMC TrueSight Network Automation is popular among the large enterprise segment, accounting for 53% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 18% of all views.
Buyer's Guide
BMC TrueSight Network Automation
August 2025
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BMC TrueSight Network Automation mindshare

Product category:
Configuration Management
As of August 2025, the mindshare of BMC TrueSight Network Automation in the Configuration Management category stands at 0.4%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Configuration Management Market Share Distribution
ProductMarket Share (%)
BMC TrueSight Network Automation0.4%
Red Hat Ansible Automation Platform16.6%
Microsoft Configuration Manager11.8%
Other71.2%
Configuration Management

PeerResearch reports based on BMC TrueSight Network Automation reviews

TypeTitleDate
CategoryConfiguration ManagementAug 31, 2025Download
ProductReviews, tips, and advice from real usersAug 31, 2025Download
ComparisonBMC TrueSight Network Automation vs Red Hat Ansible Automation PlatformAug 31, 2025Download
ComparisonBMC TrueSight Network Automation vs Microsoft IntuneAug 31, 2025Download
ComparisonBMC TrueSight Network Automation vs Microsoft Configuration ManagerAug 31, 2025Download
Suggested products
TitleRatingMindshareRecommending
Red Hat Ansible Automation Platform4.316.6%97%70 interviewsAdd to research
Cisco DNA Center4.0N/A89%42 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

BMC TrueSight Network Automation's most valuable features include automating OS updates and configurations, log auditing, historical configuration tracking, compliance management, configuration backup, immediate remediation during downtime without engineers' help, and extensive reporting and analysis tools. Users appreciate its network security, ability to compare configuration archives, and efficient patching and OS upgrades.
  • "BMC is an excellent configuration manager. It allows you to configure your network easily and get the most out of it."
  • "The compliance management, patching, and OS upgrades are useful features."
  • "It has the best automation features."

Room for Improvement

BMC TrueSight Network Automation could enhance its UI and integrate single sign-on functionality. It should expand hardware compatibility and improve API performance by maintaining a single session. Adding IPAM and more adapters for new cloud solutions would be beneficial. Automated processes for compliance and server scalability features are needed. Pricing and deployment could be simplified and made more affordable.
  • "There could be automated processes to retrieve the CVS and create a compliance tool."
  • "It is tedious to scale the solution."
  • "They need to have a single sign-on."

ROI

BMC TrueSight Network Automation enhanced efficiency through automated configurations and compliance, reducing operational costs. Its ability to quickly identify and fix network issues boosted uptime and performance. Users reported improvements in resource management and reduction in manual workloads. The ease of use and integration with existing systems provided significant time savings. Enhanced security controls protected critical data and minimized risk, contributing to a strong return on investment for companies.

Pricing

BMC TrueSight Network Automation's pricing is considered high compared to competitors like HP automation products. Users find the solution worth the cost due to its features and support services, despite expressing that the support could use improvement. Many prefer open-source solutions if they offer full access and configuration credentials. Overall, users rate the pricing a nine out of ten, indicating it is on the expensive side.
  • "The solution is more costly than the other competitors."
  • "The solution is worth the price."
  • "There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment."

Popular Use Cases

Entities primarily use BMC TrueSight Network Automation for compliance and security vulnerability management of network devices. They automate tasks such as updating Cisco devices, rolling out patches, upgrading operating systems, changing configurations, and reporting security compliance. Functions include provisioning network devices, executing commands, managing entire networks, backups, and securing access. BMC TrueSight Network Automation is highly valued for its role in configuration management and facilitating network optimization.

Service and Support

Customer service and support for BMC TrueSight Network Automation have received praise for their technical expertise and responsiveness. Some users rate support highly, indicating satisfaction, while others suggest improvements in response time and deeper technical knowledge. Premium support users express positive experiences. However, there is a call for BMC TrueSight Network Automation to have faster root cause identification and better overall support effectiveness.

Deployment

Many users found BMC TrueSight Network Automation's initial setup straightforward and easy, especially for Windows systems. Some experienced complexities, requiring thorough research and understanding of requirements before deployment and customization. Many noted that having the correct information readily available simplifies the process, though full deployment might take two to three months.

Scalability

Scalability of BMC TrueSight Network Automation is generally positive, with notable improvements over time. Users appreciate its capacity to support multiple employees, each with administrative access. However, some find it challenging to scale due to the need for an external load balancer. BMC TrueSight Network Automation has been rated between seven and eight out of ten by users and is recognized for its ease of scalability despite some limitations.

Stability

Stability of BMC TrueSight Network Automation varies. Many users report it as stable, running jobs nightly without issues and rating it ten out of ten. Others experience performance issues, needing frequent restarts and describing it as not reflecting when adding non-supported devices. Stability often depends on client planning and expectations.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our BMC TrueSight Network Automation Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business1
Midsize Enterprise4
Large Enterprise2
By reviewers
By visitors reading reviews
Company SizeCount
Small Business28
Midsize Enterprise14
Large Enterprise47
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
18%
Comms Service Provider
16%
Computer Software Company
14%
Manufacturing Company
5%
University
5%
Retailer
4%
Performing Arts
4%
Government
3%
Energy/Utilities Company
3%
Media Company
3%
Educational Organization
2%
Non Profit
2%
Legal Firm
2%
Consumer Goods Company
2%
Transportation Company
2%
Wholesaler/Distributor
2%
Museum Or Institution
1%
Healthcare Company
1%
Hospitality Company
1%
Logistics Company
1%
Aerospace/Defense Firm
1%
Pharma/Biotech Company
1%
Real Estate/Law Firm
1%
Construction Company
1%

Compare BMC TrueSight Network Automation with alternative products

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Learn more about BMC TrueSight Network Automation

BMC TrueSight Network Automation was previously known as BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation.

BMC TrueSight Network Automation customers

SAP

Related questions

  • 29
When evaluating Configuration Management, what aspect do you think is the most important to look for?
  • 28
Infrastructure-as-code vs infrastructure configuration
  • 48
What is automated configuration management?
  • 24
What are the advantages of using Infrastructure as Code (IaC) tools?
  • 131
Why is Configuration Management important for companies?

Product Categories

Product Categories
Configuration Management
Network Automation

Popular Comparisons

Popular Comparisons
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BMC TrueSight Network Automation Reviews Summary
Author infoRatingReview Summary
Solution Consultant / Architect at Telstra4.5I use BMC TrueSight Network Automation for patching, OS upgrades, and managing security vulnerabilities. Its compliance management is particularly valuable. However, I wish there were automated processes for retrieving CVS to create a compliance tool. It's currently the best solution available.
AM at a computer software company with 201-500 employees3.5I find BMC TrueSight Network Automation to be an excellent configuration manager that simplifies network setup and optimization. However, it could benefit from cheaper pricing and a more straightforward deployment process. The necessary network equipment is consistently available.
Lead Consultant at a tech services company with 201-500 employees4.0No summary available
Chief Executive Officer at Kinsfolk Technology Private Limited4.5No summary available
Solution Architect at Column Software Solutions Pvt. Ltd2.5I use BMC TrueSight Network Automation to provision network devices and execute commands efficiently. The automation features handle network downtime without engineers. However, API session management needs improvement for better performance and scalability across numerous devices.
Security Analyst at a comms service provider with 10,001+ employees4.0No summary available
Solution Consultant / Architect at Telstra4.5No summary available
Senior Security Solution Architect at a comms service provider with 10,001+ employees3.5No summary available