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BMC TrueSight Automation for Networks vs WhatsUp Gold comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Automation fo...
Ranking in Configuration Management
22nd
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Network Automation (11th)
WhatsUp Gold
Ranking in Configuration Management
21st
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (39th), Network Monitoring Software (25th), Server Monitoring (14th), IT Infrastructure Monitoring (20th), Log Management (41st), Cloud Monitoring Software (26th), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of October 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.3%, down from 9.1% compared to the previous year. The mindshare of BMC TrueSight Automation for Networks is 2.5%, up from 0.5% compared to the previous year. The mindshare of WhatsUp Gold is 2.0%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.3%
WhatsUp Gold2.0%
BMC TrueSight Automation for Networks2.5%
Other91.2%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
SiddharthSinha - PeerSpot reviewer
Chief Executive Officer at Kinsfolk Technology Private Limited
Beneficial compliance management, easy backup configuration, and supports multiple devices
My advice to others is the user should be familiar with the network that the solution that is going to be used. This is a network management tool, and the network engineers or the users of the tool much know how to manage it. The right privilege management should be done because you have to be careful that there are not any accidental changes to the network. Depending upon the roles and responsibilities, the correct access should be given which is very important. I rate BMC TrueSight Network Automation a nine out of ten.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Remote control is the feature I like the most, as I can take control of devices so that we can work hands-on and create access with access restrictions."
"Intune's integration with Defender and other security solutions is valuable because it offers a view into different security vulnerabilities and enables us to secure them more effectively."
"I find Microsoft Intune valuable primarily for its Windows management capabilities, along with its Android Enterprise and Apple device management for mobile devices."
"The dashboards, the security, and the customization capabilities work very well for us."
"I would say right now that Microsoft Intune is one of the best solutions."
"If you are looking for an MDM provider specifically for user and device certificate enrollment for your BYOD use cases or corporate devices, I believe Microsoft Intune could be one of the best solutions available."
"Intune does consolidate all endpoint and security management tools into one place, making everything easier to manage."
"I have seen a return on investment with Microsoft Intune, as it has saved me resources; previously, I managed my infrastructure with a team of around six to seven members, but after transitioning to the Microsoft Intune hybrid model, I am able to manage it with just one resource, allowing me to cut costs significantly, around 50-60 lakhs."
"In summary, this is a good tool that does what we want at the moment, and it has had a very positive impact on our business."
"There is definitely value for money based on the features and the value that the product provides, even if it is going to be a bit expensive."
"We use it to back up configurations so the configuration management is valuable for us."
"The network security of BMC TrueSight Network Automation has been the best feature."
"Simplest application for network automation with all the automation features."
"The log audit and historical configurations are the most valuable feature."
"BMC is an excellent configuration manager. It allows you to configure your network easily and get the most out of it."
"The compliance management, patching, and OS upgrades are useful features."
"We've been using it for many years and we use it typically for early warning, as it notifies customers of problems prior to failure."
"This is a good, stable network monitoring solution for devices."
"One thing good about WhatsUp Gold is that it is fairly stable."
"WhatsUp Gold is very easy to deploy."
"The new version has a lot of improved features."
"The visual map and email alerts are very useful to have in real time so we always know the state of our network."
"The most valuable feature is the monitoring of resources."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
 

Cons

"In an upcoming release, I would like to see some kind of analytics report."
"There should be more focus on mobile device security and integration."
"It should be easier to define policies and comply with those policies."
"Intune should improve the management of non-Microsoft devices. It would be better to manage Mac, Android, and other non-Microsoft operating system devices within the same Intune interface."
"Policy and app deployment should be faster, as it currently takes between minutes to hours to apply, with an average of one hour."
"We had an APNS certificate set to expire last week. We tried to renew it two days before it expired. We logged in to the APNS portal but could not find that certificate. We didn't know where it went. All the iOS devices stopped working. We contacted the Apple and Microsoft teams, and each blamed the other. This is something that Microsoft should take care of. Last week, we had so many escalations from high-profile users who couldn't access corporate data on their devices."
"One of the areas for improvement would be troubleshooting and reporting."
"Also, Microsoft Intune relies heavily on its fellow products in the suite."
"They should add more automation policies for different vendors devices like Ruckus Wireless."
"There could be automated processes to retrieve the CVS and create a compliance tool."
"I believe there could be new features in terms of the latest technology."
"BMC TrueSight Network Automation can improve by having a better UI. The overall quality of the UI could be better."
"It is tedious to scale the solution."
"I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."
"We've been working with BMC support in various ways such as to allow for the high-availability components to the TSIMs to work together. There have been issues there. We've seen randomness in how other pieces of the software work. Integration with the Presentation Server and the TSIMs has been a challenge. The ports that are required for HA to be utilized were not clearly documented anywhere. In fact, they still aren't documented online anywhere, even though we managed to pull it out of some of their support people."
"Regarding TrueSight, the setup has been a nightmare."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"Importing the maps and being able to customize them could be easier."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"Regional product team support is not very good."
 

Pricing and Cost Advice

"It is not expensive."
"I don't have any problem as far as cost is concerned. It is bundled with our license."
"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."
"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."
"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"We have the business premium licenses for the solution."
"It is reasonable for the features it has."
"There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment."
"The solution is more costly than the other competitors."
"The solution is worth the price."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The pricing can be on the expensive side when considering competing products."
"Pricing is reasonable compared to other products."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"This is a well priced solution."
"The price of WhatsUp Gold is good."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Outsourcing Company
14%
Financial Services Firm
13%
Comms Service Provider
13%
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

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What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information fir...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complic...
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
SAP
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about BMC TrueSight Automation for Networks vs. WhatsUp Gold and other solutions. Updated: September 2026.
915,325 professionals have used our research since 2012.