BMC TrueSight Automation for Networks vs WhatsUp Gold comparison

BMC TrueSight Automation for Networks vs. WhatsUp Gold

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of July 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.7%, down from 10.2% compared to the previous year. The mindshare of BMC TrueSight Automation for Networks is 2.5%, up from 0.4% compared to the previous year. The mindshare of WhatsUp Gold is 1.8%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	4.7%
WhatsUp Gold	1.8%
BMC TrueSight Automation for Networks	2.5%
Other	91.0%

Configuration Management

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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SiddharthSinha

Chief Executive Officer at Kinsfolk Technology Private Limited

Beneficial compliance management, easy backup configuration, and supports multiple devices

My advice to others is the user should be familiar with the network that the solution that is going to be used. This is a network management tool, and the network engineers or the users of the tool much know how to manage it. The right privilege management should be done because you have to be careful that there are not any accidental changes to the network. Depending upon the roles and responsibilities, the correct access should be given which is very important. I rate BMC TrueSight Network Automation a nine out of ten.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The navigation, the keys, and the settings are easy to find. It is easy to understand."

"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."

"The synchronization of Intune with other Microsoft solutions is a valuable feature."

"Intune makes our organization more secure and flexible. We can onboard new employees faster and more securely. We are a governmental organization with strict regulations, and Intune helps us comply with those requirements."

"The best part of Intune is device control. If we need to block a user from opening something in their organization's system, we can do it from Intune. If we want to restrict the movement of an organization's data to prevent users from copying the data into Outlook, WhatsApp, or their personal Gmail, we can limit that via Intune. It secures all corporate data."

"The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."

"I would rate Microsoft Intune a nine out of ten."

"Microsoft Intune has positively impacted our organization by improving our overall security posture through enforcing compliance policies and reducing access from unmanaged devices."

More Microsoft Intune pros

"Reduced manual efforts in managing the devices, made changes on thousands of devices automatically, and automated repetitive processes using templates and policies."

"There is definitely value for money based on the features and the value that the product provides, even if it is going to be a bit expensive."

"It has the best automation features."

"In summary, this is a good tool that does what we want at the moment, and it has had a very positive impact on our business."

"We use it to back up configurations so the configuration management is valuable for us."

"Depending on who's looking at the data, they need to configure that data in different ways, and the dashboards help us to do that better than what was previously available."

"It allows us to make sure, for instance, that all of our telnet, FTP, and SSH are sourced from a certain IP address which is part of our standards and part of best practices."

"BMC is an excellent configuration manager. It allows you to configure your network easily and get the most out of it."

More BMC TrueSight Automation for Networks pros

"The product is reasonably priced."

"The user interface is good enough."

"The installation and configuration process are easy."

"It is very good at monitoring the network and keeps us up to date on the status of internal devices."

"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."

"Our local support team provides excellent service."

"It is stable."

"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."

More WhatsUp Gold pros

Cons

"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."

"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."

"Not all technicians are knowledgeable of the Microsoft solution, so they have to work on that as well."

"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."

"Certificate management within Microsoft Intune's Suite is still under development. It's not very reliable compared to other certificate tools, though it has made good progress within a couple of years."

"The support from Microsoft was previously good, but now it is very poor."

"Microsoft Intune can be improved in terms of reporting, customization, troubleshooting visibility, and policy deployment speed in large environments; some advanced configurations can also be complex during initial setup and management."

"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."

More Microsoft Intune cons

"They need to have a single sign-on."

"BMC TrueSight Network Automation can improve by having a better UI. The overall quality of the UI could be better."

"I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool."

"They should add more automation policies for different vendors devices like Ruckus Wireless."

"It is tedious to scale the solution."

"The product should be expanded to include more hardware, beyond Cisco and Juniper devices."

"I believe there could be new features in terms of the latest technology."

"I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."

More BMC TrueSight Automation for Networks cons

"This product should add other options for monitoring. It does not currently meet the broader needs of the banking industry in the version we have deployed."

"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."

"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."

"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."

"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."

"Importing the maps and being able to customize them could be easier."

"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."

"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."

More WhatsUp Gold cons

Pricing and Cost Advice

"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."

"I am satisfied with the pricing."

"Microsoft Intune has been incorporated into our Microsoft E5 licenses."

"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."

"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."

"Intune is cost-effective as it is included in some of the Office 365 packages."

"Microsoft Intune is not cost-effective as a standalone product."

"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."

More Microsoft Intune pricing and cost advice

"The solution is more costly than the other competitors."

"There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment."

"The solution is worth the price."

"The pricing can be on the expensive side when considering competing products."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"There is a license needed to use WhatsUp Gold."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The price of WhatsUp Gold is good."

"This is a well priced solution."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Financial Services Firm

18%

Construction Company

10%

Comms Service Provider

Computer Software Company

Financial Services Firm

13%

Manufacturing Company

10%

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	190
Midsize Enterprise	65
Large Enterprise	185

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	5
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

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What is your experience regarding pricing and costs for WhatsUp Gold?

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Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information fir...

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complic...

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My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...

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Product Reports

Microsoft Intune

Download Microsoft Intune product report

BMC TrueSight Automation for Networks

Download BMC TrueSight Automation for Networks product report

BMC TrueSight Automation for Networks report

WhatsUp Gold

Download WhatsUp Gold product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation

No data available

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

BMC TrueSight Automation for Networks provides valuable automation in network processes like compliance and configuration management while ensuring consistent device setups and robust security.

BMC TrueSight Automation for Networks is an effective tool for automating network processes, reducing manual labor through automation of patching and OS updates. Its compliance, configuration management, and oversight features such as change tracking and audit logs enhance control and visibility. The dashboard caters to different user needs with improved data visibility and the ability to manage configuration changes efficiently. Immediate remediation during downtimes strengthens network security while reducing engineer dependency.

What are the key features of BMC TrueSight Automation for Networks?

Automation of Network Processes: Streamlines tasks like patching and OS upgrades to minimize manual intervention.
Compliance Management: Provides tools for compliance checks and ensures consistent device configurations.
Configuration Backup and Management: Allows effective oversight and change tracking with audit logs.
Robust Security Measures: Facilitates immediate remediation during downtimes to enhance network security.
Data Visibility Dashboard: Offers enhanced visibility and fulfills diverse user requirements.

What are the benefits and ROI of using BMC TrueSight Automation for Networks?

Reduced Manual Effort: Automation decreases the need for manual labor in tasks such as patching and configuration.
Improved Compliance: Ensures networks are compliant with regulatory standards through detailed checks.
Enhanced Security: Minimizes security risks with capabilities for immediate remediation.
Operational Efficiency: Streamlines processes and reduces engineer reliance during downtimes.
Better Control and Oversight: Provides detailed tracking and auditing of configuration changes.

Organizations in financial, government, and healthcare sectors utilize BMC TrueSight Automation for Networks for effective management of diverse network infrastructures. By automating tasks like OS upgrades and configuration changes, control management is enhanced, allowing notifications of changes and enabling A/B testing before deployment.

BMC Helix

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

Mitchells and Buzzers, Callaway

SAP

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

BMC TrueSight Automation for Networks vs. WhatsUp Gold