BMC Helix Discovery and Quest KACE Asset Management Appliance are IT asset management and discovery products, with BMC Helix Discovery having an edge in functionality and scalability.
Features: BMC Helix Discovery features automated asset discovery, infrastructure mapping, and in-depth analytics. Quest KACE Asset Management Appliance offers software license management, patching, and comprehensive IT asset lifecycle support.
Room for Improvement: BMC Helix Discovery could improve its initial setup cost, expand its application management features, and simplify deployment for less complex environments. Quest KACE may benefit from enhancing its scalability, offering more advanced analytics, and increasing its infrastructure mapping capabilities.
Ease of Deployment and Customer Service: BMC Helix Discovery provides flexible deployment for complex IT environments with comprehensive support, while Quest KACE's appliance-based deployment is simple and integrates easily, requiring minimal training.
Pricing and ROI: BMC Helix Discovery has a higher setup cost but offers excellent ROI through robust asset management. Quest KACE has a lower upfront cost with good ROI for smaller enterprises, providing more immediate cost benefits.
BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them.
The KACE Asset Management Appliance provides comprehensive hardware and software inventory and asset management across a variety of operating systems — Windows®, Mac®, Linux®, UNIX® and Chrome OS™, plus network-connected non-computing devices — through the entire IT asset lifecycle, giving you and your team more time to focus on IT innovation. Fast to implement and easy to use, this tool discovers all hardware and software on your network, and provides ongoing IT inventory management, IT asset management (ITAM) and software asset management (SAM).
We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
