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BMC Helix Cloud Security vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SentinelOne Singularity Clo...
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Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
124
Ranking in other categories
Vulnerability Management (4th), Cloud and Data Center Security (5th), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud Security Posture Management (CSPM) (3rd), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (1st), AI Observability (3rd)
BMC Helix Cloud Security
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Cloud Workload Protection Platforms (CWPP) (24th), Cloud Security Posture Management (CSPM) (41st)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
59
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

Cloud Workload Protection Platforms (CWPP) Mindshare Distribution
ProductMindshare (%)
BMC Helix Cloud Security1.0%
Microsoft Defender for Cloud14.0%
AWS GuardDuty11.3%
Other73.7%
Cloud Workload Protection Platforms (CWPP)
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access10.3%
Cisco Umbrella10.2%
Prisma Access by Palo Alto Networks7.8%
Other71.7%
Secure Web Gateways (SWG)
 

Featured Reviews

Sreeraj Mohandas - PeerSpot reviewer
Security Engineer at HashXpert
Consolidated cloud security has reduced manual work and has automated vulnerability remediation
I elaborate on my rating of SentinelOne support by mentioning that there was some time where the troubleshooting took a longer time. In fact, there were many meetings going on. The availability of the document on the internet is on a lesser side because as an engineer, I would want to know about the troubleshooting aspects of this particular tool. When I am facing a customer, I do not prefer to bring the vendor to every call and try to resolve it, as it takes months and months. It would be better to have a training session with the engineer on site to explain and train properly. This is not the case with SentinelOne, so this is the only thing I have a complaint about. I do not have any other room for improvement to suggest within SentinelOne itself. However, I would really want the AI assistant for the threat hunting part to be more accessible. They have it, but they are making it licensed, so it is a bit on the higher end.
DG
Portfolio Manager/ Helix Administrator at Frontier Communications
A highly scalable and straightforward solution with a knowledgeable support team
We work on a third-party shared environment. It wouldn’t have been feasible for a smaller company. My company was actually the first one to do it. Just like any cloud security, it pays to do your research and have complimentary security involved. The product can’t be the be-all and end-all tool for your security. Overall, I rate the solution a nine out of ten.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SentinelOne Singularity Cloud Security is excellent, and I highly recommend it."
"My favorite feature is Storyline."
"The solution saves 40% of my time."
"Singularity Cloud Security offers autonomous response capabilities, automatically remediating threats and restoring affected files without manual intervention."
"The cloud misconfiguration is the most valuable feature."
"Atlas security graph is pretty cool. It maps out relationships between components on AWS, like load balancers and servers. This helps visualize potential attack paths and even suggests attack paths a malicious actor might take."
"Cloud Native Security offers a valuable tool called an offensive search engine."
"The ease of use of the platform is very nice."
"Role-based security is a valuable feature."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"Using this solution is an eye-opener; having that holistic view is the biggest eye-opener because you understand, from any of your connected cloud accounts, what your vulnerabilities are with it."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"It is a good tool to make sure that your containers are safe and sound."
"Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it."
"The product's initial setup phase is a bit easy, as one doesn't need high technical expertise."
"Having a centralized firewall that protects the whole topography is quite awesome when you also have users that are not on the plan because it actually improves visibility of those users."
"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."
"The solution's most valuable features are its reliability and availability, measured by the number of ports it offers."
"​After a proper implementation, the maintenance is very low.​"
"The protection is most valuable."
"Zscaler has helped protect our employees wherever they are working, by delivering safe web access."
 

Cons

"Maybe container runtime security could be improved."
"I request that SentinelOne investigate this false positive, as SentinelOne has a higher false positive rate than other XDR solutions."
"One of the issues with the product stems from the fact that it clubs different resources under one ticket."
"Implementing single sign-on requires a pre-class account feature, which is currently not available."
"There is a bit of a learning curve for new users."
"They can work on policies based on different compliance standards."
"While SentinelOne Singularity Cloud Security offers real-time response, there is room for improvement in alert accuracy."
"I export CSV. I cannot export graphs. Restricting it to the CSV format has its own disadvantages. These are all machine IP addresses and information. I cannot change it to the JSON format. The export functionality can be improved."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"The UI could be more user-friendly."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"We've had some issues with connectors; the connectors have seemed to cause a little bit of trouble, perhaps with the APIs trying to scan the environment."
"I think its TOA interfaces are still not that comfortable. The UI could be more user-friendly, easier to use."
"The biggest challenge now, which is a good problem to have, with BMC Helix is content."
"I want the role-based security feature to be improved."
"The DLP part is quite crucial for this particular region."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"I believe, when you use Zscaler, you are not protected from all malware and malicious attacks, so you may need another tool just to cover these gaps."
"Technical support could be better."
"It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work."
"​When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. ​"
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
 

Pricing and Cost Advice

"SentinelOne offers excellent pricing and licensing options."
"The price depends on the extension of the solution that you want to buy. If you want to buy just EDR, the price is less. XDR is a little bit more expensive. There are going to be different add-ons for Singularity."
"The licensing is easy to understand and implement, with some flexibility to accommodate dynamic environments."
"PingSafe's pricing is good because it provides us with a solution."
"PingSafe's primary advantage is its ability to consolidate multiple tools into a single user interface, but, beyond this convenience, it may not offer significant additional benefits to justify its price."
"It is a little expensive. I would rate it a four out of ten for pricing."
"Singularity Cloud Security by SentinelOne is cost-efficient."
"SentinelOne is relatively cheap. If ten is the most expensive, I would rate it a seven."
"It is a subscription model with term licensing that is usually yearly. This includes, not only the product, but support and maintenance. It is based on cloud assets. Therefore, if you have 100 cloud assets, those cloud assets are measured based on evaluation or transactions. For example, if I'm evaluating that cloud asset for CIS compliance, PCI compliance, and AWS best practices, that asset gets evaluated three times, as those are three transactions. However, the license model is based on peak asset usage. So, over a year, if you deploy 100, 1000, 500, and then 2000 assets, you will be charged for the 2000 peak of assets managed by Helix Cloud Security."
"The pricing is based on an annual subscription, upfront, and it's based on cloud assets. Whether your assets are in Azure and AWS combined, the tool tells you how many assets are being scanned and that's the number used for pricing."
"It is a few pounds per user per month."
"Our monthly fee is around R3000."
"The price is competitive. It's not cheap and it's not expensive."
"If we need any extra features, the price will increase."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"It is costlier than other solutions."
"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
9%
Government
5%
Construction Company
16%
Comms Service Provider
12%
Performing Arts
9%
Financial Services Firm
8%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
11%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise23
Large Enterprise59
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise10
Large Enterprise37
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
My experience with the pricing, setup costs, and licensing of SentinelOne Singularity Cloud Security is that the pric...
What needs improvement with PingSafe?
Integration could be improved because not all solutions can be integrated with SentinelOne Singularity Cloud Security...
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Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the marke...
 

Also Known As

PingSafe
TrueSight Cloud Security, SecOps Policy Service
ZIA
 

Overview

 

Sample Customers

Information Not Available
NHS, Vodafone, Kansas City Life, SKY Italia, Cybera
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Microsoft, Wiz, Amazon Web Services (AWS) and others in Cloud Workload Protection Platforms (CWPP). Updated: May 2026.
893,438 professionals have used our research since 2012.