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BMC Helix Cloud Security vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
54
Ranking in other categories
Vulnerability Management (5th), Container Security (8th), Cloud Workload Protection Platforms (CWPP) (7th), Cloud Security Posture Management (CSPM) (6th), SaaS Security Posture Management (SSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (6th)
BMC Helix Cloud Security
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Cloud Workload Protection Platforms (CWPP) (24th), Cloud Security Posture Management (CSPM) (35th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
60
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

Cloud Workload Protection Platforms (CWPP) Mindshare Distribution
ProductMindshare (%)
BMC Helix Cloud Security1.7%
Microsoft Defender for Cloud9.8%
Wiz8.4%
Other80.1%
Cloud Workload Protection Platforms (CWPP)
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access9.8%
Cisco Umbrella9.5%
Prisma Access by Palo Alto Networks6.5%
Other74.2%
Secure Web Gateways (SWG)
 

Featured Reviews

reviewer2859021 - PeerSpot reviewer
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
Risk-based triage has transformed container security and now prioritizes high-impact threats
The best features Qualys TotalCloud offers currently include managing cloud infrastructure and container security while facing major challenges such as alert fatigue. Traditional vulnerability scanners flag hundreds of CVEs on short-lived Kubernetes containers, some of which have no internet exposure or are gone before we can even triage them. I leverage Qualys TotalCloud to move beyond static CVSS. I use it to implement runtime exposure, correlation risk reprioritization, and shift-left integration. This notifies developers to fix a base image upstream rather than patching live ephemeral instances. In my work with cloud and container security, the biggest operational hurdle was alert fatigue. I use Qualys to shift left from static CVSS severity to context-aware risk prioritization. I correlated raw vulnerability data with real-time risk factors such as public network exposure, active runtime execution, or overly permissive IAM roles. This allows us to immediately drop the priority of isolated containers and escalate lower-severity CVEs that sit on an exposed, high-risk path. We can map these findings directly back to our CI/CD pipelines so developers can patch the root base images upstream. We have drastically cut down the signal-to-noise ratio, saved a lot of manual hours doing triage work, and ensured engineering effort goes directly towards high-impact risk reduction.
DG
Portfolio Manager/ Helix Administrator at Frontier Communications
A highly scalable and straightforward solution with a knowledgeable support team
We work on a third-party shared environment. It wouldn’t have been feasible for a smaller company. My company was actually the first one to do it. Just like any cloud security, it pays to do your research and have complimentary security involved. The product can’t be the be-all and end-all tool for your security. Overall, I rate the solution a nine out of ten.
VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Cloud security has transformed remote access and now supports zero trust for all users
The best features Zscaler Internet Access offers are Secure Web Gateway, URL filtering, SSL inspections, and policy-based access control. I find myself relying on Secure Web Gateway, URL filtering, SSL inspection, and policy-based access control the most because these are the main and top-most features I use regularly. Zscaler Internet Access has all of these types of features for securing all internet access and web inspections, allowing me to control all traffic through these features. Zscaler Internet Access features include a Secure Web Gateway for URL filtering, file type control, and inline SSL inspections. The second feature is a cloud firewall with Layer 3 to Layer 7 filtering control and stateful inspections. No hardware inspection or hardware firewall is required. I can also perform segmentations by users, location, and application. There is a cloud CASB solution available as well. Additionally, there is an advanced threat protection feature with signature-based behavioral detections, inline IPS, and zero-day threat protections. The cloud sandboxing solution scans unknown files and provides machine learning-based verdicts to prevent zero-day malware delivery in my environment. There is also a DNS security feature that provides DNS tunneling detections, malicious domain controls, and faster threat containment at the DNS layer. The data protection feature includes inline DLP and CASB-style cloud app control, data sovereignty enforcement, and browser isolation, which executes risky sites in isolated cloud browsers and prevents endpoint compromises. Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users. It has resulted in a drop in security incidents related to web threats and improved visibility into user activity. An area for improvement includes fine-grained troubleshooting tools, better policy simulations, and optimizations around initial configuration complexity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would definitely recommend Qualys TotalCloud to other users."
"I found the initial setup user-friendly."
"Qualys TotalCloud provides a single, prioritized view based on requirements such as identifying the most vulnerable assets and calculating the average time to remediate vulnerabilities."
"I highly recommend Qualys TotalCloud to other users."
"Once it is set up, Qualys has proved to be one of our greatest assets."
"Qualys TotalCloud fulfills all these needs."
"TotalCloud has been excellent in providing us with immediate access to all the products and features we need, such as CSPM, TruRisk Insights, and compliance reports, including CIS and HIPAA."
"Qualys TotalCloud helps you not just to identify misconfigurations, but you can actually also fix issues."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"Using this solution is an eye-opener; having that holistic view is the biggest eye-opener because you understand, from any of your connected cloud accounts, what your vulnerabilities are with it."
"It is a good tool to make sure that your containers are safe and sound."
"Role-based security is a valuable feature."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"It is easy to set up the solution."
"Zscaler Internet Access gives visibility, which is important to have, and the fact that it is usable everywhere is a significant advantage."
"Overall, we're very happy with our product."
"The policies are very intuitive and easy to configure, with very little possibility of messing things up."
"The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights."
"The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN."
 

Cons

"I would appreciate additional integration options to connect Qualys TotalCloud with our other vulnerability management tools."
"We encountered challenges identifying the correct resource category for certain items, such as those in containers or storage."
"The cloud licensing unit system is unclear, especially since "units" aren't well-defined."
"The main area needing improvement is integration. Although the team is strengthening TotalCloud, integration can be enhanced with SIEM, SOAR, ITSM, and other sources."
"There is room for improvement in vulnerability scanning, particularly for PaaS environments. Currently, Qualys does not have full access to these instances, which limits its effectiveness."
"The cost of Qualys TotalCloud is high and could be more competitive."
"The vulnerability part is good, but the policy compliance module needs improvement because it involves a lot of manual work. Specifically, the remediation part of the controls requires enhancements."
"Their customer support needs improvement."
"The biggest challenge now, which is a good problem to have, with BMC Helix is content."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"I want the role-based security feature to be improved."
"I think its TOA interfaces are still not that comfortable. The UI could be more user-friendly, easier to use."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"We've had some issues with connectors; the connectors have seemed to cause a little bit of trouble, perhaps with the APIs trying to scan the environment."
"The UI could be more user-friendly."
"It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work."
"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price."
"Zscaler Internet Access could improve by adding a VPN feature."
"The response time and engagement model for technical support could be improved to handle complex outages more efficiently."
"Currently, the solution's interface is not that user-friendly."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"Sometimes it's not easy to use during large deployments of workstations. It's a bottleneck from a network point of view."
"The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market."
 

Pricing and Cost Advice

"The pricing is comparable. It is built into our other product, so I cannot piecemeal it. It is a part of our subscription."
"While Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive and may soon be considered overpriced."
"The cost is high, but it meets our organizational needs."
"As a middle management member, I do not have direct pricing knowledge, but based on the knowledge from our meetings, its pricing is competitive."
"Qualys TotalCloud is expensive."
"I am not sure about the pricing. From what I understand, it is a bit on the higher side, but I do not have the exact numbers."
"Qualys TotalCloud offers good pricing that is affordable and competitive with the market. Our partnership also provides us with additional benefits."
"Qualys TotalCloud offers competitive pricing given its comprehensive suite of features, including integration, assessment, remediation, and detection capabilities, all within a single platform."
"It is a subscription model with term licensing that is usually yearly. This includes, not only the product, but support and maintenance. It is based on cloud assets. Therefore, if you have 100 cloud assets, those cloud assets are measured based on evaluation or transactions. For example, if I'm evaluating that cloud asset for CIS compliance, PCI compliance, and AWS best practices, that asset gets evaluated three times, as those are three transactions. However, the license model is based on peak asset usage. So, over a year, if you deploy 100, 1000, 500, and then 2000 assets, you will be charged for the 2000 peak of assets managed by Helix Cloud Security."
"The pricing is based on an annual subscription, upfront, and it's based on cloud assets. Whether your assets are in Azure and AWS combined, the tool tells you how many assets are being scanned and that's the number used for pricing."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"The pricing for Zscaler Internet Access could be made cheaper."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"Our monthly fee is around R3000."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"The price of Zscaler Internet Access should improve, it is expensive."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
"Zscaler is transparent about its pricing model."
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Outsourcing Company
12%
Manufacturing Company
11%
Financial Services Firm
10%
Construction Company
18%
Comms Service Provider
14%
Manufacturing Company
8%
Outsourcing Company
8%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise11
Large Enterprise38
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise39
 

Questions from the Community

What is your experience regarding pricing and costs for Qualys TotalCloud?
We purchased Qualys TotalCloud for GCP and Azure as well. It is comparatively better than others regarding pricing. T...
What needs improvement with Qualys TotalCloud?
I am unsure about how Qualys TotalCloud can be improved. I do not have anything else to add about the needed improvem...
What is your primary use case for Qualys TotalCloud?
My main use case for Qualys TotalCloud is telemetry, although I am unsure about the specifics. A quick specific examp...
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Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
We have not purchased Zscaler Internet Access through the AWS Marketplace; the licensing process was handled separate...
 

Also Known As

Qualys TotalCloud with FlexScan
TrueSight Cloud Security, SecOps Policy Service
ZIA
 

Overview

 

Sample Customers

Information Not Available
NHS, Vodafone, Kansas City Life, SKY Italia, Cybera
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Microsoft, Wiz, SentinelOne and others in Cloud Workload Protection Platforms (CWPP). Updated: October 2026.
921,028 professionals have used our research since 2012.