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BMC Helix Cloud Security vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SentinelOne Singularity Clo...
Sponsored
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
114
Ranking in other categories
Vulnerability Management (5th), Cloud and Data Center Security (2nd), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud Security Posture Management (CSPM) (3rd), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (1st)
BMC Helix Cloud Security
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Cloud Workload Protection Platforms (CWPP) (22nd), Cloud Security Posture Management (CSPM) (29th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
56
Ranking in other categories
Secure Web Gateways (SWG) (4th), Internet Security (2nd)
 

Mindshare comparison

Cloud Workload Protection Platforms (CWPP) Market Share Distribution
ProductMarket Share (%)
BMC Helix Cloud Security0.4%
Wiz18.3%
Microsoft Defender for Cloud13.6%
Other67.7%
Cloud Workload Protection Platforms (CWPP)
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
Zscaler Internet Access14.5%
Cisco Umbrella16.7%
Prisma Access by Palo Alto Networks10.8%
Other58.0%
Secure Web Gateways (SWG)
 

Featured Reviews

Andrew W - PeerSpot reviewer
Tells us about vulnerabilities as well as their impact and helps to focus on real issues
Looking at all the different pieces, it has got everything we need. Some of the pieces we do not even use. For example, we do not have Kubernetes Security. We are not running any K8 clusters, so it is good for us. Overall, we find the solution to be fantastic. There can be additional education components. This may not be truly fair to them because of what the product is going for, but it would be great to see additional education for compliance. It is not a criticism of the tool per se, but anything to help non-development resources understand some of the complexities of the cloud is always appreciated. Any additional educational resources are always helpful for security teams, especially those without a development background.
GregoireSoukiassian - PeerSpot reviewer
Effectively addresses security concerns but could use enhancement in terms of integration
BMC Helix Cloud Security has room for improvement in terms of integrating its various features. It currently consists of separate point solutions that don't flow together as seamlessly as they could. This lack of integration, unlike platforms like ServiceNow, may be due to historical factors. Enhancing this integration would make it a more compelling choice from a business perspective and offer a smoother user experience. In the next release of BMC Helix Cloud Security, I would like to see additional features, particularly AI integration, which has already been announced. AI integration could bring more precision to the platform, making it even more interesting and effective.
AshwaniTyagi - PeerSpot reviewer
Offers good reliability and availability to users
Sometimes, cost is one component that customers complain about, especially if they compare it with some of its competitors. Zscaler's pricing seems to be a bit on the higher side. I think the pricing model is also something that the tool can probably look into to optimize or improve for the customer so that it can be a competitive tool commercially. The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SentinelOne Singularity Cloud Security offers an intuitive user interface that lets us navigate quickly and easily."
"We liked the search bar in SentinelOne Singularity Cloud Security. It is a global search. We were able to get some insights from there."
"Singularity Cloud Workload Security provides us with better security detection and more visibility. It is another resource that we can use to detect vulnerabilities in our company's systems. For example, it can help us detect new file processes that we are not familiar with, which could be used by attackers to exploit our systems. Singularity Cloud Workload Security can also help us diagnose and analyze data to determine whether it is malicious or not. Singularity Cloud Workload Security is like another pair of eyes that can help us protect our systems from cyberattacks."
"SentinelOne Singularity Cloud Security offers three key features: vulnerability management notifications, cloud configuration assistance, and security scanning."
"SentinelOne Singularity Cloud Security offers valuable scalability suitable for organizations of all sizes, from small businesses to large enterprises."
"SentinelOne Singularity Cloud Security's graph explorer is a valuable tool that lets us visualize all connected services."
"For Singularity, the task capability is easy to use and it has a very intuitive dashboard, which streamlines the processes."
"The best features we value in SentinelOne Singularity Cloud Security include compliance monitoring features, as we are a frequently audited company. They provide reports with compliance scores, showing how well we meet certain regulatory standards, such as HIPAA, and we can show our compliance as a percentage."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"Role-based security is a valuable feature."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in."
"Zscaler offers a centralized DLP solution for web, endpoint, and email."
"Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability."
"Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"It is easy to set up the solution."
"We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
 

Cons

"The area of improvement is the cost, which is high compared to other traditional endpoint protections."
"I want SentinelOne Singularity Cloud Security to integrate additional third-party resources. For example, SentinelOne Singularity Cloud Security is compatible with Azure and AWS, but Azure AD isn't integrated with AWS. If SentinelOne Singularity Cloud Security had that ability, it would enrich the data because how users interact with our AWS environment is crucial. All the identity-related features require improvement."
"In some cases, the rules are strictly enforced but do not align with real-world use cases."
"Their search feature could be better."
"Scanning capabilities should be added for the dark web."
"When we request any changes, they must be reflected in the next update."
"Once all components, including the cloud piece and container runtime piece, integrate further and incorporate an AI layer for better comprehension, it will greatly enhance the utility of Singularity Cloud Security."
"Implementing single sign-on requires a pre-class account feature, which is currently not available."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"The UI could be more user-friendly."
"I want the role-based security feature to be improved."
"There are a few features that are not compatible with the Azure cloud."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"The OS capabilities and WSL support could be improved."
"Cloud App’s database should be improved."
"We'd like for them to include some sort of antivirus tool."
"What could be improved in Zscaler Internet Access is its price. It could be cheaper."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"One feature I am missing is the ability to connect automatically to internal monitoring systems."
 

Pricing and Cost Advice

"It is a little expensive. I would rate it a four out of ten for pricing."
"SentinelOne Singularity Cloud Security is costly."
"PingSafe falls within the typical price range for cloud security platforms."
"We have an enterprise license. It is affordable. I'm not sure, but I think we pay 150,000 rupees per month."
"The price depends on the extension of the solution that you want to buy. If you want to buy just EDR, the price is less. XDR is a little bit more expensive. There are going to be different add-ons for Singularity."
"It is not that expensive. There are some tools that are double the cost of PingSafe. It is good on the pricing side."
"The pricing for PingSafe in India was more reasonable than other competitors."
"PingSafe is not very expensive compared to Prisma Cloud, but it's also not that cheap. However, because of its features, it makes sense to us as a company. It's fairly priced."
"The pricing is based on an annual subscription, upfront, and it's based on cloud assets. Whether your assets are in Azure and AWS combined, the tool tells you how many assets are being scanned and that's the number used for pricing."
"It is a subscription model with term licensing that is usually yearly. This includes, not only the product, but support and maintenance. It is based on cloud assets. Therefore, if you have 100 cloud assets, those cloud assets are measured based on evaluation or transactions. For example, if I'm evaluating that cloud asset for CIS compliance, PCI compliance, and AWS best practices, that asset gets evaluated three times, as those are three transactions. However, the license model is based on peak asset usage. So, over a year, if you deploy 100, 1000, 500, and then 2000 assets, you will be charged for the 2000 peak of assets managed by Helix Cloud Security."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"Our monthly fee is around R3000."
"The pricing is fair based on its competitive market."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."
"The tool is moderately priced."
"Zscaler is transparent about its pricing model."
"It is costlier than other solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
9%
Government
6%
Financial Services Firm
14%
Manufacturing Company
12%
Performing Arts
12%
Computer Software Company
8%
Computer Software Company
16%
Manufacturing Company
12%
Financial Services Firm
10%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise21
Large Enterprise53
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise38
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
I don't handle the price part, but it isn't more expensive than Palo Alto Prisma Cloud. It's not cheap, but it is wor...
What needs improvement with PingSafe?
There is scope for more application security posture management features. Additionally, the runtime protection needs ...
What do you like most about BMC Helix Cloud Security?
The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities.
What is your experience regarding pricing and costs for BMC Helix Cloud Security?
I would rate the price of BMC Helix Cloud Security as a seven in terms of costliness. It is not the cheapest option a...
What needs improvement with BMC Helix Cloud Security?
BMC Helix Cloud Security has room for improvement in terms of integrating its various features. It currently consists...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

PingSafe
TrueSight Cloud Security, SecOps Policy Service
ZIA
 

Overview

 

Sample Customers

Information Not Available
NHS, Vodafone, Kansas City Life, SKY Italia, Cybera
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Microsoft, Wiz, Amazon Web Services (AWS) and others in Cloud Workload Protection Platforms (CWPP). Updated: July 2025.
865,738 professionals have used our research since 2012.