We performed a comparison between BMC Helix Cloud Security and Zscaler Internet Access based on real PeerSpot user reviews.
Find out what your peers are saying about Palo Alto Networks, Microsoft, Wiz and others in Cloud Workload Protection Platforms (CWPP)."The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"Role-based security is a valuable feature."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"It is easy to set up the solution."
"Tech support is good."
"The security is excellent."
"The solution is scalable and stable."
"One feature that is valuable to me from an implementation point of view is that it's very easy to implement."
"The solution offers a distributed organization to master and to control all of the endpoints."
"Zscaler Internet Access's best feature is the granular policy controls."
"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"I want the role-based security feature to be improved."
"The UI could be more user-friendly."
"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price."
"The interface for administration could be better. They should upgrade the management portal."
"One thing that needs to be improved is their presence in China. I'm not sure if that's a Zscaler thing or if it's a problem with all vendors in this space, but it would be nice to have better coverage in China. This concern is a common one for vendors across the board when dealing with the Chinese market."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"In terms of user experience, it could be better."
"One thing that they could improve is the ability to import rules from other platforms."
"They could provide more time for the onboarding the training of an IT person."
BMC Helix Cloud Security is ranked 24th in Cloud Workload Protection Platforms (CWPP) with 5 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. BMC Helix Cloud Security is rated 8.0, while Zscaler Internet Access is rated 8.2. The top reviewer of BMC Helix Cloud Security writes "A highly scalable and straightforward solution with a knowledgeable support team". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". BMC Helix Cloud Security is most compared with Red Hat Advanced Cluster Security for Kubernetes, VMware Aria Operations, CloudBolt, VMware Aria Cost powered by CloudHealth and Greenqloud qstack, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE .
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