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BMC Helix Automation Console vs SentinelOne Singularity Identity comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zafran Security
Sponsored
Ranking in Vulnerability Management
17th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
Continuous Threat Exposure Management (CTEM) (1st)
BMC Helix Automation Console
Ranking in Vulnerability Management
45th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SentinelOne Singularity Ide...
Ranking in Vulnerability Management
9th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
Advanced Threat Protection (ATP) (8th), Threat Deception Platforms (2nd), Identity Threat Detection and Response (ITDR) (4th)
 

Mindshare comparison

As of October 2025, in the Vulnerability Management category, the mindshare of Zafran Security is 1.0%, up from 0.1% compared to the previous year. The mindshare of BMC Helix Automation Console is 0.2%, up from 0.2% compared to the previous year. The mindshare of SentinelOne Singularity Identity is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Identity0.7%
Zafran Security1.0%
BMC Helix Automation Console0.2%
Other98.1%
Vulnerability Management
 

Featured Reviews

Israel Cavazos Landini - PeerSpot reviewer
Weekly insights and risk analysis facilitate informed security decisions
I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.
ShashiGupta - PeerSpot reviewer
Reasonably Priced
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple layers of custom and staging forms, which can be cumbersome and time-consuming. Another aspect to consider is the foundation data provided out of the box, particularly regarding categorization and its associated values. This foundational data may only sometimes meet the mark, as organizations often require more flexibility to tailor it to their needs. Discovering hardware, for instance, can lead to different category processing needs, with certain layers providing minimal benefits. The challenge lies in the inability to directly specify servers, hardware, software, and their respective details, highlighting a need for improvement in this area. As per the current state of the Helix product, it has seen some resolution to issues but still faces challenges when adding more attributes. It can lead to restrictions, particularly with the progressive view page, limiting flexibility in certain cases. While benefits can be gained in other aspects, such drawbacks are common. Improvements are necessary to enhance flexibility in this regard. Exploring alternative solutions like containerization or cloud services may offer opportunities for optimization, requiring careful consideration due to the complexity involved. I'm still determining the current strategy. While there have been improvements in the latest version, there's still a need for further enhancements in an extended version. Additionally, stakeholders, including manufacturing companies, emphasize the importance of fine-tuning performance for the Helix product. The search functionality remains problematic, often taking more than 15 seconds, undermining reliability.
Roftiel Constantine - PeerSpot reviewer
Provides proactive threat remediation, reduces alert volume, and enhances incident response capabilities
During our pre-purchase evaluation of SentinelOne's EDR capabilities three years ago, we were consistently impressed by the positive relationships customers reported having with SentinelOne's engineers, sales teams, and customer success managers. These strong relationships, evident in the customers' unsolicited feedback, highlighted the "soft skills" and intangible qualities that SentinelOne possessed. This positive customer experience has been mirrored in our own interactions with them. Their responsiveness to our needs, particularly when addressing a couple of challenges we faced, has been excellent. They proactively scheduled weekly meetings to demonstrate their commitment to resolving our issues, a customer-centric approach I admire. SentinelOne's dedication to customer service, including their rapid technology updates and responsiveness to our suggestions, has been crucial to our success in protecting our organization. Their ability to quickly incorporate our needs into new releases is truly impressive and sets them apart. Overall, I highly recommend SentinelOne based on our positive interactions across all levels of their organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are able to see the real risk of a vulnerability on our environment with our security tools."
"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."
"Zafran has become an indispensable tool in our cybersecurity arsenal."
"We saw benefits from Zafran Security almost immediately after deploying it."
"Zafran is an excellent tool."
"Takes reports from other vulnerabilities."
"It's reasonably priced."
"The response is a valuable aspect of SentinelOne."
"All the features within the XDR are valuable as a whole for our organization."
"Having high visibility into all of our network concerns and a customizable UI are the most valuable features."
"The protection provided by SentinelOne Singularity Identity is the most valuable feature."
"They have different levels of support. We have the highest level where they are constantly checking all the endpoints. If at any certain point, they identify that a computer has been triggered by a virus, a link, or something else, they would automatically tell us that within 15 seconds. If they notice something, they automatically send us an email saying that they noticed something in the computer, and they are going to block it."
"SentinelOne stands out due to its AI capabilities, which lead to excellent prevention."
"I like the detection and protection features. We don't need to do anything, and it will alert us when the mitigation is not successful. We only need to target those endpoints. Otherwise, we don't have to do anything about that."
"The biggest value for us is getting a much better picture of what our risks are."
 

Cons

"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."
"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."
"In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization."
"No third-party applications or integrations with additional software solutions."
"SentinelOne Singularity Identity could be more user-friendly."
"The primary reason for this discontent is that we frequently encounter performance issues with our servers."
"The first-level support has room for improvement."
"To enhance our already strong partnership with SentinelOne, we should focus on improving collaboration."
"Support could be faster. They need a faster response time."
"Our engineers are dealing with issues to add exclusions to the antivirus for custom applications."
"The resolution turnaround from SentinelOne Singularity Identity's support should be improved."
"The solution's query resolution time could be reduced further, and a faster resolution could be provided."
 

Pricing and Cost Advice

Information not available
Information not available
"Its price is a little bit high. It is a nice product, but it comes at a cost. Compared to other products, it is not cheap, but you sometimes have to pay for the value you get. It is not cheap, but it is worth it."
"SentinelOne Singularity Identity's pricing is cheaper than CrowdStrike and is really good."
"The price is affordable."
"There is a need to make yearly payments towards the licensing charges associated with the product...I think the prices associated with the product are okay and it is not too expensive."
"The cost of SentinelOne Singularity Identity is better than CrowdStrike."
"As a SentinelOne partner, we offer competitive pricing on comprehensive packages that include the SentinelOne license, our management services, and a proof-of-concept to ensure the technology meets your needs."
"The pricing is a bit high."
"SentinelOne seemed to offer more while being priced lower than its competitors."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
8%
Government
6%
No data available
Computer Software Company
13%
Financial Services Firm
8%
Manufacturing Company
8%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?
Since we stood Zafran Security up in our private cloud, we handle the maintenance on our side. As we opted not to use...
What needs improvement with Zafran Security?
In terms of areas for improvement, Zafran Security is doing a really great job as a new and emerging company. Oftenti...
What is your primary use case for Zafran Security?
My use cases for Zafran Security revolve around two primary areas. One is around vulnerability management and priorit...
What is your experience regarding pricing and costs for BMC Helix Remediate?
If you want to install or consume this BMC product, licensing cost is one factor, but the facility features you will ...
What needs improvement with BMC Helix Remediate?
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regardi...
What is your experience regarding pricing and costs for SentinelOne Singularity Identity?
I have no visibility into pricing, setup costs, or licensing as the government handles these aspects directly with Se...
What needs improvement with SentinelOne Singularity Identity?
Regarding improvements, I believe that API integration in third-party applications could be better. The Singularity t...
 

Also Known As

No data available
TrueSight Vulnerability Management, SecOps Response Service, BladeLogic Threat Director, BMC Helix Remediate
No data available
 

Overview

 

Sample Customers

Information Not Available
Online Business Systems
Information Not Available
Find out what your peers are saying about BMC Helix Automation Console vs. SentinelOne Singularity Identity and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.