BMC Cloud Lifecycle Management vs WhatsUp Gold comparison

BMC Helix and Progress Software are both solutions in the Cloud Monitoring Software category. BMC Helix is ranked #45, while Progress Software is ranked #23 with an average rating of 8.7. BMC Helix holds a 0.3% mindshare in CMS, compared to Progress Software’s 1.5% mindshare. Additionally, 80% of BMC Helix users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

BMC Cloud Lifecycle Management

Read 5 BMC Cloud Lifecycle Management reviews

494 Views
203 Comparison Views

80% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

2,686 Views
1,021 Comparison Views

85% willing to recommend

BMC Cloud Lifecycle Management

WhatsUp Gold

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between BMC Cloud Lifecycle Management and WhatsUp Gold based on real PeerSpot user reviews.

Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed BMC Cloud Lifecycle Management vs. WhatsUp Gold Report (Updated: September 2025).

Buyer's Guide

BMC Cloud Lifecycle Management vs. WhatsUp Gold

September 2025

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Helped 869,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Cloud Lifecycle Management

Ranking in Cloud Monitoring Software

45th

Average Rating

7.8

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

Cloud Management (38th)

WhatsUp Gold

Ranking in Cloud Monitoring Software

23rd

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (31st), Network Monitoring Software (32nd), Server Monitoring (16th), IT Infrastructure Monitoring (30th), Configuration Management (17th), Log Management (28th), Network Traffic Analysis (NTA) (12th)

Mindshare comparison

As of October 2025, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.3%, up from 0.2% compared to the previous year. The mindshare of WhatsUp Gold is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Market Share Distribution
Product	Market Share (%)
WhatsUp Gold	1.5%
BMC Cloud Lifecycle Management	0.3%
Other	98.2%

Cloud Monitoring Software

Featured Reviews

Entprssol67

Enterprise Solution Architect at Engineering Ingegneria Informatica SPA

Helps design blueprints in a cloud environment but the support is a major problem

One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.

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Tom Condo

Supervisor Information Services Operations at Seminole County Public Schools

If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."

"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."

"You can tie together your public and private cloud infrastructure into a "single pane of glass"."

"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."

"Automates Java EE Application Deployment from an SCM system."

"Supports unattended installs and image-based, script-based, or template-based provisioning."

"Assesses change impact or completes an audit using multiple dashboard views."

"The most valuable feature is the auto-discovery function."

"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"The documentation is very good."

"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."

"This is a good, stable network monitoring solution for devices."

"It handles the basics of monitoring."

"The installation and configuration process are easy."

More WhatsUp Gold pros

Cons

"Needs integrations with other providers to provide a custom public cloud environment."

"One of the major problems is that support is not so good."

"The installation and configuration can be tricky due to it being built on Remedy."

"We can never achieve or get a good picture of the network topology."

"You have to invest a few days to become an expert in this solution."

"The product is old and not updated."

"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."

"Regional product team support is not very good."

"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."

"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

More WhatsUp Gold cons

Pricing and Cost Advice

Information not available

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"Pricing is reasonable compared to other products."

"The pricing can be on the expensive side when considering competing products."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The price of WhatsUp Gold is good."

"This is a well priced solution."

"The most valuable feature is the cost compared to other solutions."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

13%

Manufacturing Company

12%

Government

11%

Computer Software Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

Ask a question

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What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

Comparisons

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Compared 31% of the time

CloudBolt vs BMC Cloud Lifecycle Management

Compared 25% of the time

Amazon CloudWatch vs BMC Cloud Lifecycle Management

Compared 22% of the time

BMC Helix Cloud Security vs BMC Cloud Lifecycle Management

Compared 22% of the time

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Grafana vs WhatsUp Gold

Compared 12% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 10% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 8% of the time

ManageEngine OpManager vs WhatsUp Gold

Compared 7% of the time

Zabbix vs WhatsUp Gold

Compared 6% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

Cloud Management

October 2025

Download BMC Cloud Lifecycle Management product report

Buyer's Guide

WhatsUp Gold

September 2025

Download WhatsUp Gold product report

Also Known As

BMC CLM

No data available

Overview

BMC's cloud management platform drives digital innovation with agile, full-stack service provisioning across cloud and traditional platforms. BMC Cloud Lifecycle Management scales easily while integrating with essential compliance and governance policies to reduce risk.

BMC Helix

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

BMC Cloud Lifecycle Management vs. WhatsUp Gold

September 2025

Free Report: BMC Cloud Lifecycle Management vs. WhatsUp Gold

Find out what your peers are saying about BMC Cloud Lifecycle Management vs. WhatsUp Gold and other solutions. Updated: September 2025.

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