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BMC Cloud Lifecycle Management vs Elastic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Cloud Lifecycle Management
Ranking in Cloud Monitoring Software
43rd
Average Rating
7.8
Reviews Sentiment
5.3
Number of Reviews
5
Ranking in other categories
Cloud Management (42nd)
Elastic Observability
Ranking in Cloud Monitoring Software
11th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
Application Performance Monitoring (APM) and Observability (11th), IT Infrastructure Monitoring (15th), Log Management (16th), Container Monitoring (5th)
 

Mindshare comparison

As of July 2026, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.6%, up from 0.3% compared to the previous year. The mindshare of Elastic Observability is 2.0%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
Elastic Observability2.0%
BMC Cloud Lifecycle Management0.6%
Other97.4%
Cloud Monitoring Software
 

Featured Reviews

VB
Enterprise Solution Architect at a computer software company with 5,001-10,000 employees
Helps design blueprints in a cloud environment but the support is a major problem
One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.
Mohammed-Abdelalim - PeerSpot reviewer
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
Has provided powerful customization for unique monitoring needs but needs more out-of-the-box capabilities
In my opinion, the best features of Elastic Observability are their flexibility to integrate with other existing systems and the ability to build a unified monitoring tool that can integrate with existing ones and end-to-end user journeys which require a lot of customizations. The greatest feature in Elastic is the ability to customize. This is similar to my comments about customizable dashboards in Elastic because it's visible to the analyst. However, it's very great. Customizing these dashboards can meet the customer's specific use cases and specific stories that they have in their environment, their special environment that doesn't look like other environments. The dashboarding in Elastic is highly customizable to the level of logos. If the customer wants his company logo in the dashboard, it can be done.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Total build time has been reduced from four weeks to one week, then later to 24 hours."
"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."
"Automates Java EE Application Deployment from an SCM system."
"Supports unattended installs and image-based, script-based, or template-based provisioning."
"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."
"Allowing systems to be provisioned in a wide range of environments, such as Azure, AWS, or on-premise, reduces the level of training required as well as creates consistency across the board."
"Assesses change impact or completes an audit using multiple dashboard views."
"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."
"In addition to the fact that we are more proactive in the detection of incident before they occur, we can on one click see the request path from the customer to the backend."
"I found Elk to be excellent for log analytics, security analytics, application code-level analytics, collaboration with DevOps teams, CI/CD, microservices, and Kubernetes, specifically cloud-native or cloud-specific tasks."
"Elastic provides built-in features for queries and report generation. It's a very good tool for monitoring integration capabilities."
"It is scalable and supports multitenancy, which is beneficial for MSPs."
"The very positive features are the cost effectiveness and the range of things that you can implement."
"The solution is open-source and helps with back-end logging. It is also easy to handle."
"Good design and easy to use once implemented."
"It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis."
 

Cons

"Needs integrations with other providers to provide a custom public cloud environment."
"One of the major problems is that support is not so good."
"Going to BMC for PS is not at all recommended from my experience."
"It was complex as it does not include a good, extensive feasibility and compatibility guide."
"The installation and configuration can be tricky due to it being built on Remedy."
"Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."
"The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome."
"The price is the only issue in the solution. It can be made better and cheaper."
"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."
"There could be more low-code features included in the product."
"Elastic Observability is reactive rather than proactive. It should act as an ITSM tool and be able to create tickets and alerts on Jira."
"I am familiar with Azure Monitor, which I find more user-friendly compared to Elastic, which is a very technical tool."
"Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal."
 

Pricing and Cost Advice

Information not available
"One needs to pay for the licenses, and it is an annual subscription model right now."
"We have been using the open-source version."
"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
"The product is not that cheap."
"Since we are a huge company, Elastic Observability is an affordable solution for us."
"Pricing is one of those situations where the more you use it, the more you pay."
"The price of Elastic Observability is expensive."
"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
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Top Industries

By visitors reading reviews
Construction Company
17%
Insurance Company
8%
Financial Services Firm
8%
Comms Service Provider
7%
Financial Services Firm
15%
Computer Software Company
11%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise16
 

Questions from the Community

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What is your experience regarding pricing and costs for Elastic Observability?
The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...
What needs improvement with Elastic Observability?
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...
What is your primary use case for Elastic Observability?
My use case for Elastic Observability is observability, as we upload our customers' data, including logs, and when there is an issue, we can analyze what went wrong.
 

Also Known As

BMC CLM
No data available
 

Overview

 

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro
PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Find out what your peers are saying about BMC Cloud Lifecycle Management vs. Elastic Observability and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.