We performed a comparison between Blue Prism and UiPath based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both solutions are solid. However, UiPath seems to have slightly better ratings because it has more features (such as an extensive library of activities and a better front-end that Blue Prism lacks). UiPath also stands out because it is geared toward developers, whereas BluePrism is geared more toward business people. In addition, UiPath has a free community version, and provides sufficient training as needed.
"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."
"We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective."
"The solution is stable, we have not had any glitches or problems."
"For automating mundane activities, I can recommend WorkFusion."
"It's a pretty robust product."
"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."
"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."
"We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents."
"The new features that have come out have been great."
"The support is good."
"The only good thing about Blue Prism is the execution speed."
"There are simple things you can put in place that help you understand workflow and how implementation acts."
"The technical support is very good."
"Stability-wise, I haven't heard any complaints from our clients."
"Blue Prism is a great enterprise and it has offered the solutions that I have been needing in order to give my organization an RPA."
"Being able to create an object and use it for multiple processes has been very useful for us."
"At my previous company, in the best scenario, we removed almost 200 hours per month of client usage, making it automated with almost zero errors. So, about 32 employees were freed up from their work per month, and now there are only two. This has enabled employees to focus on higher-value work that involves human-base interaction. This saved the client money and provided a recruitment benefit."
"UiPath has helped with data scraping and plugging into websites and combining that with Alteryx. We can attack 90% of our use cases now."
"We see time savings for our users in the sense that they now can do more tasks that should have been done all along but weren't getting done. That's more where the gains have been this far."
"To build automation using UiPath is fairly simple. The studio is quite easy to use. Even now, with the community edition, it’s great."
"The solution has freed up employee time. It depends on the process, however, if I had to take an average, it is probably freeing up one full-time person, which is eight hours. On a monthly basis, around 150 hours are saved for a medium process."
"The solution has reduced costs overall via automation. However, I cannot speak to exact cost savings. As a whole, it's saved our organization money."
"It has a lot of features, but the ones that I'm really interested in and focused on are the Automation Hub and the Task Capture tool that they have created. Automation Hub helps you in gathering a lot of ideas, and Task Capture helps subject matter experts in capturing the step-by-step processes. It helps them build their SOPs or a document system wherever it is not already available."
"One of the features that I like is that the bot will continue to work on other tasks, even if one task is blocked because it is waiting for user input."
"So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability."
"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."
"The solution is not user-friendly, this is something they should improve."
"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."
"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."
"The product needs to be "simple and easy" to use. A good example of this is the use of Python code to perform automations. It is free and the skills transfer is able to happen quickly and the operation and initiation of the completed automation is easy to execute."
"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."
"The OCR capability, along with the connectivity with some of the legacy tools, needs to be improved."
"It's not very easy to use. There is some learning curve that you need to manage as an individual."
"The control room is its worst feature. It can be laggy, and it is not as user-friendly. We're with staying Blue Prism, but we're moving it from on-premises to Microsoft cloud for cost savings. We looked into Blue Prism cloud. It has a lot of features, but it comes with a lot of costs. Right now, we have six spots, and we're only at 13% utilization. The cost didn't really weigh out for us for moving to Blue Prism cloud, but on-premises, it is working for what we need."
"If that bot is running 24/7, we have to allocate people 24/7, 24 hours a day. The cost of support can be quite high."
"Its front end is not very good for things like screen scraping. UiPath and AA are very good for that. Blue Prism's license is costlier than UiPath and AA. They should be improving its price. Its artificial intelligence and cognitive features are not that strong enough. Cognitive automation should be their next area of improvement. The decoding of the bot is a highly painful activity, and this is an area of improvement for Blue Prism. It is tough to find variables and get the code in place. You have to open the whole bonnet of the car to get things in place. Their training should also be improved. UiPath and AA have their learning communities. They provide free of cost basic certification. As a result, you get trained workforce in the market that can directly work on projects, but this is not the case with Blue Prism. It is costly to get the resources trained, which increases the overall cost of getting a resource for Blue Prism. Their tech support can also be improved. Many times, the issues that should have been addressed by L1 have gone to L2."
"From a monitoring perspective, the way the screens are set up, or the reporting within Blue Prism, is not really user-friendly. You need a technical person to basically put that up. It's not necessarily easily viewable."
"Technical support is in need of improvement."
"They have OCR technology, but it's not that great."
"The setting up of the cloud was a little bit confusing for us. We expected someone to walk us through that process and we just did it ourselves and weren't sure if we were doing it right."
"I don't know if I was doing something wrong, and I did get assistance from the UiPath guys on this, but sometimes UiPath wasn't able to find an element on the screen."
"If I can get a little bit more data and a little bit more customization on Orchestrator, that would be really great."
"It took quite a bit of time to understand some of the document types. Some of the documents were already pre-built, but some of the documents were new, and it took us quite a bit of time to get it to train on those documents. If there was any variation, we had to re-train it. It took longer than expected."
"While the solution speeds up the cost of digital transformation, doing so requires expensive or complex application upgrades or IT app support."
"To provide detailed analysis, there has to be some improvements so we can provide drill-down data to developers showing, "Hey, this has gone wrong." If they could also incorporate that as part of the reports, then it would be very quick to view on the dashboards."
"They should include new machine learning and AI algorithms for better forecasting and analytics."
"Since we've been with them, they've changed their licensing structure. It would be nice to have one set structure where they're not changing the structure on us because we were set with what we had, but now we are changing. I understand there's a lot of changes and reasons for it."
Enterprises in regulated industries, such as banking, financial services, and healthcare, leverage WorkFusion's Intelligent Automation platform to multiply operational capacity and streamline data- and document-intensive processes. As the only automation software provider with deep vertical expertise, WorkFusion offers pre-built solutions for your mission-critical processes, such as customer lifecycle management, insurance claims processing, or patient record management. Because of advanced AI and ML technologies including AutoML, Continuous Learning, Differential Privacy, and Federated Learning, WorkFusion’s solutions yield 95%+ out-of-the-box automation rates for various document types, including fully unstructured sources such as emails or news articles.
WorkFusion has been recognized as a Leader in both RPA and Intelligent Document Processing categories and has received the highest ranking for the "Augment Knowledge Workers" and "Document Processing" use cases by Gartner Critical Capabilities assessment.
Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.
With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.
“Workforce of the Future”
Blue Prism’s all-in-one intelligent automation platform consists of:
Reviews from Real Users
Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. IT Central Station users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.
UiPath is a popular RPA tool that helps users automate manual and redundant tasks as well as other business processes. The platform is open-source, and is most commonly used for performing PDF automation, web automation, Citrix automation, and Windows desktop automation.
UiPath Valuable Features
UiPath includes a solid set of unique features, including:
Robotic enterprise framework, extensive library of activities, automation hub, process mining, task mining, task capture, studio, studio X, integration service, IntelliSense, Automation Cloud Platform, Orchestrator, test suite, insights, data service, AI fabric, documented understanding model, easy building of building automations, enterprise-level governance for APIs, server-side triggers to start automated processes, database communication, scraping, PDF functions, simplified authentication, and Marketplace templates.
Some of the benefits of using UiPath include:
UiPath includes the following components:
Reviews from Real Users:
"It is a very simple tool to work with for anybody. Simplicity is the best in UiPath. It also has the best community support. If we are looking for any solution, we can directly reach out to UiPath at any point in time." - Milan B., Senior Specialist Application Architecture and Developer at a tech services company
"The artificial intelligence and document understanding features are very good and have been helpful when it comes to processing handwritten or unstructured, especially when there is a high volume and it is repetitive." - Harshad J., Senior RPA Developer at Capita
“This has enabled employees to focus on higher-value work that involves human-base interaction. This saved the client money and provided a recruitment benefit." - Rahul S., RPA Assistant Manager at PwC India
"The interface is intuitive and very user-friendly." - Jorge M.C., Robotic Process Automation Consultant at a tech services company
“I can manage everything within one platform, which is either a UiPath Intelligent Automation platform or UiPath Cloud. This is very important. Because if I have multiple systems, then I need multiple stakeholders to manage, upgrade, and maintain them." - Manager and Lead - Digital Center of Excellence at a consultancy
Accelerate your digital transformation now with free access to the UiPath Platform
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 52 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 147 reviews. Blue Prism is rated 7.6, while UiPath is rated 8.6. The top reviewer of Blue Prism writes "A valuable enterprise-level tool with the highest level of security, good scalability, and an option to code separately and write a script". On the other hand, the top reviewer of UiPath writes "Starts ready-to-use, has good tools for developers, facilitates optimization of existing processes for significant time saving ". Blue Prism is most compared with Microsoft Power Automate, Automation Anywhere (AA), Pega Robotic Process Automation, Blue Prism Cloud and IBM Robotic Process Automation (RPA), whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Pega Robotic Process Automation, Kryon RPA and ABBYY FlexiCapture. See our Blue Prism vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.