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Blue Prism vs Moveworks comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blue Prism
Ranking in Agentic Automation
4th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
91
Ranking in other categories
Robotic Process Automation (RPA) (5th)
Moveworks
Ranking in Agentic Automation
8th
Average Rating
8.4
Reviews Sentiment
6.0
Number of Reviews
3
Ranking in other categories
AI-Powered Chatbots (2nd), AI-Agents for HR (1st)
 

Mindshare comparison

As of March 2026, in the Agentic Automation category, the mindshare of Blue Prism is 14.5%, down from 20.0% compared to the previous year. The mindshare of Moveworks is 2.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Agentic Automation Mindshare Distribution
ProductMindshare (%)
Blue Prism14.5%
Moveworks2.8%
Other82.7%
Agentic Automation
 

Featured Reviews

Pavan-Sharma - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Impressive flexibility and support enhance integration and performance
The best feature of Blue Prism that I value the most is the simplicity of their pricing and licensing model, which is easy to understand. The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards. From a developer perspective, I find developing on Blue Prism simple, clean, and intuitive, making maintenance considerably easier compared to other tools. These AI features have helped in developing scalable and flexible solutions for my customers, as I worked on use cases that involved natural language processing to turn free text into structured data, enabling automation of previously unautomatable tasks. Additionally, I processed voice feedback for sentiment analysis and information extraction, making interactions more intuitive and voice-driven for customers.
CJ
CEO, Fractional CTO Services at Fractional CTO Services CJ09 Consulting LLC
Boosts efficiency and significantly reduces operational costs
They handle all the training and implementation work, making it very easy to use. It integrates into Slack and connects with ServiceNow effortlessly. The only limitation is getting all the service requests or features in ServiceNow that it can learn. Anyone can use it through Slack by simply asking questions to receive answers. We partnered with them to build a Workday integration for requesting and checking time off. They are expanding across the enterprise as a co-pilot, integrating with HR, finance, Keeper, and Salesforce. We also use their communications module, which allows scheduled communications to be sent through Slack or Teams. These communications are personalized for each recipient. When comparing email engagement rates of 3% to Moveworks' 12%, the platform reaches approximately four times more people.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very stable tool that allows very complex automations."
"It is easy to automate complex business processes and can be highly robust, it can be easily integrated with new technologies, and since the processes can be reused, the time to market is less and the possibility of human error is reduced drastically."
"From technical perspective, Blue Prism is pretty good. Overall, it's a stable and scalable solution. Installation is straightforward as well."
"The solution has cross-application features where it can be setup with SAP, email, or SharePoint."
"The integration has improved a lot in terms of SAP, and other screens."
"The overall package from Blue Prism is valuable. I cannot pinpoint one certain part."
"We started with a very small team and small projects. As the project started getting success with Blue Prism we have a large number of teams now just for automating all the business procedures. Larger time was saved after automating the processes."
"Overall, I would say that this tool is very good; it is one of the best in the market."
"Moveworks is a very good platform if you utilize it well."
"The solution saves us approximately three-quarters of a million dollars per year."
"Moveworks has reduced employee time because initially, employees used to spend so much time going to the third party to do all those jobs, and now they can simply do it via Otter, which is Moveworks, and this has saved much time and provided accurate results as well."
 

Cons

"A feature that I would like to see in the next release is the ability to easily call on the robots to fulfill part of the process, and be run by the users in the business, where the robot can simply be activated rather than running mass processes from a control room."
"We would like to see intelligent process automation that integrates RPA and machine learning."
"They have OCR technology, but it's not that great."
"One of the things that the developers have said is that it's quite slow, and quite cumbersome when layered over Java-based solutions."
"Technical support has a local team, but they have not been very supportive. We have not received a sufficient level of support from the Blue Prism's professional support team."
"The key value of Blue Prism is also its main weakness because Blue Prism is quite connected to its data, so anything you do on Blue Prism is logged on the database."
"Blue Prism could be compatible with Oracle's suite of ERPs. We have seen some issues related to this."
"Emerging technologies adoption is a challenge for every organization, especially the products which address productivity/automation."
"Moveworks can definitely be improved. Currently, we have to do most of the things on our own, such as creating UI and APIs for how things will work."
"More use cases can be added to the agent marketplace and the YAML or the DSL methods can be simplified, adding more methods to make it easier for us to create compound actions."
 

Pricing and Cost Advice

"Its license is costlier than UiPath and AA. They should improve its price. We have a two-year contract with them."
"Compared to other tools on the market, it is one of the most expensive."
"Our customers pay for an annual license."
"The billing is on a yearly basis. They send us the bill every year. My business unit is billed by the technology team, so I don't know exactly how much they pay. In my business unit, we have our first-year license costs, and then we have our ongoing costs. Our bots cost projected per license is $8,600. Our projected support cost for every year is about $38,000. Our operation agent costs anywhere between $50,000 to $55,000, so the saving is there, but it is still kind of expensive for us, but I'm looking at it from the technology kind of billing us for it. This is the cost that we have for our technology team, which is different from the licensing of Blue Prism."
"I don't have an idea about Blue Prism, but I have an idea about UiPath. UiPath is scaling its business in different products. It has got products for intelligent document processing (IDP) to test or log integrations for chatbots. If you want to work on something like a true test automation, you have to buy a test book. In such cases, they have a predefined way of working with, implementing, or running things. This is where I see that UiPath might be a bit costly or expensive when compared to Blue Prism because UiPath charges for each and every product."
"They work on a big partnership kind of program with our organization, and they also give us a lot of discounts. Its price is pretty much comparable to the other solutions like UiPath and Automation Anywhere."
"The tool’s licensing is on a monthly basis."
"The licensing is approximately $1,100."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
9%
Computer Software Company
6%
University
6%
Manufacturing Company
15%
Financial Services Firm
11%
Computer Software Company
6%
Media Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise6
Large Enterprise74
No data available
 

Questions from the Community

Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project implementation with Blue Prism which is stable and mature software, in order to ser...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and left in 2019 when there were 3K+. I'm a big believer in the product, leadershi...
What needs improvement with Moveworks?
Moveworks can definitely be improved. Currently, we have to do most of the things on our own, such as creating UI and APIs for how things will work. There are not many things that Moveworks is supp...
What is your primary use case for Moveworks?
I am currently working in ServiceNow at Symbiotic Consulting Group as a software developer. I have been using Moveworks for two years now. We have ServiceNow integrations with Moveworks, such as fi...
What advice do you have for others considering Moveworks?
Most of the things I have already discussed about the features, but the unexpected thing was creating paths on our own. Before using Moveworks, it used to take almost three to four minutes for a pe...
 

Overview

 

Sample Customers

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
slack, equinix, appdynamics, nutanix, broadcom, autodesk, medallia, freedom
Find out what your peers are saying about Blue Prism vs. Moveworks and other solutions. Updated: February 2026.
885,311 professionals have used our research since 2012.