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Blue Prism Cloud vs BotFarm comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Blue Prism Cloud
Ranking in Robotic Process Automation (RPA)
6th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
45
Ranking in other categories
Agentic Automation (5th)
BotFarm
Ranking in Robotic Process Automation (RPA)
21st
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
36
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 2.3%, up from 1.2% compared to the previous year. The mindshare of Blue Prism Cloud is 1.5%, up from 1.3% compared to the previous year. The mindshare of BotFarm is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Automate2.3%
Blue Prism Cloud1.5%
BotFarm0.6%
Other95.6%
Robotic Process Automation (RPA)
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
AyanBanerjee - PeerSpot reviewer
Automation and AI integration enhance performance and user experience
The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents. I believe more capabilities in that area could be beneficial. At the moment, I don't recall any specific features or functionalities missing from Blue Prism Cloud that come to mind. In terms of complexity, I find that Blue Prism Cloud is somewhat straightforward to use. Flexibility-wise, it engages well with Microsoft-based technologies. However, there are challenges with OCR capabilities that remain an issue. While there are readily available features that work well, the effectiveness does depend significantly on the type of use case I am implementing.
Ganesh-Subramanian - PeerSpot reviewer
Offers enhancement in data accuracy with low-code requirements and easy onboarding
It's a scalable product. In our organization, we sometimes write a script once and reuse it several times, which improves workflow efficiency. Our team inputs the datasets one by one or in a batch mode into BotFarm and schedules them or calls individually as needed. For instance, if one individual has 15 or 20 forms that need to be scanned and logged immediately, it's possible to implement with BotFarm and its scheduling operations. The solution is ideal for small and medium-sized enterprises and can fit in for large enterprises as well, depending upon the use case. For instance, if 100 agents are working across different locations through a mobile app, all the data from the agents can be stored in a common repository and scheduled. BotFarm can be configured based on the architecture and business operations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automate helps me reduce manual work by automating tasks such as access keys and security rotations that we were not able to automate before, diminishing human dependency, and helps minimize errors."
"The best feature of Automate is its ease of use, which is a major selling point."
"The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool."
"The interface is simple, user-friendly, and very intuitive."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"The product effectively handles all the tasks we require."
"There is no latency in the product."
"The most valuable feature is the ability to write custom code."
"Its AI features allow customers to find specific documents via an index."
"The technical support team of Blue Prism Cloud is very good...I rate the support a ten out of ten."
"The tool saves us from repetitive and mundane tasks. We don’t have to write, record or copy data from Excel. The product helps us save time. We save money as well since people doing this task are on various other automation tasks. The chance for repetitive entries is also reduced because the tool helps us make one-time entries."
"It is more secure for complex implementations."
"I would say that the stability of Blue Prism is superior to any of the competing products because of the maintainability of the features and the openness of the tool."
"The user-friendly interface of Blue Prism Cloud has significantly aided my team's ability to design automated processes, allowing them to create agents and deploy them without needing extensive coding knowledge."
"BotFarm has been working perfectly fine with our business model. Its scalability is the most valuable feature. We can easily scale out bots on a need basis. Portability is another valuable feature. We work with different payment systems like Visa and MasterCard and have bots for them. Because of BotFarm, we are able to reuse these bots."
"The solution is easy to use and easy to apply."
"The initial setup is pretty straightforward."
"The most valuable features are PDF extraction and emailing."
"It is easy to use and very stable. It is a rugged product, and it doesn't break so easily."
"The solution has been very user-friendly."
"The solution has very good processes. It's very easy to deploy and has good reviews on it. It offers good automation and the solution has very good developers working on it."
"The most valuable features are the portals for extracting data from PDF files, appending data to SAP, automating the SAP, downloading reports, and mapping and creating the reports accordingly to your requirements."
 

Cons

"The user interface could be slightly enhanced to make it more modern."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"The OCR for Hebrew text needs to be improved."
"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."
"Pricing for Blue Prism Cloud is a pain as it's a little higher."
"Blue Prism Cloud could improve by having more innovations for the solution, such as more capability. I am looking for cloud-based services, such as Power Automate that we can recommend for cloud customers. UiPath and Automation Anywhere have more innovation in their solution."
"Edge browser extensions could be made slightly more resilient. It would be nice if they could package new libraries for end users rather than have them search for libraries."
"I think that there are some improvements in the product performance that are needed in Blue Prism Cloud...The initial setup of the product needs a lot of time and effort."
"The cost is a bit high. Other tools are much cheaper."
"I personally would like the solution to be supporting more languages."
"The area for improvement in Blue Prism Cloud is the support component. Whenever I reach out to the Blue Prism community, they consistently request knowledge sessions for everything, whether it is an advanced feature or not."
"The vendor does not make their pricing clear when you are searching for it, which is something that needs to be improved."
"Sometimes I feel like it doesn't work properly and we are not able to provide the dexterity needed."
"I would like to see more process mining features to give us insight into them before we develop automation."
"I would like to be able to access BotForm using a mobile app."
"The machine learning needs to be improved so that they perform better in terms of predictive analysis and sentiment analysis."
"The OCR command needs to improve. This feature is used to convert the extracted data from an image file. While converting this file I was facing a lot of issues with the data because it was getting lost and some of the data which was extracted was mismatched. The data loss was rated as a nine and the data accuracy was a massive decrease and was up to 80%."
"The solution can improve the accuracy of hand-written data reading"
"The solution automation is incapable of interacting with our Pega software application development. It is based on the nested table concept and it is unable to read these tables. Several projects have been put on hold because of that."
"Its UI could be made better. It should also be more flexible. Currently, it is more rigid, and a little more flexibility is required. Their technical support should also be better. We are not very happy with their technical support. Its price is also quite high as of now. They should improve its price. Its setup should also be made easier. It is quite complex to set it up. Even though we were able to set it up a little fast because we had done something similar earlier, but it has a very complex setup. It is extremely resource-hungry. If they can make it a little light on resources, that would also be useful."
 

Pricing and Cost Advice

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"Once you buy the software, you just pay for the support for backend help."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"Annual licensing costs were somewhere between $5,000 - $10,000 for the development tool. For the control tower, I think fees were about $50,000 annually."
"Blue Prism Cloud’s pricing is fine for commercial usage."
"I would rate the pricing a five out of ten, with one being cheap and ten being expensive."
"There are costs for the machine to run the robots."
"The licensing structure is complex and the minimum contract length is three years."
"We pay about $15,000 per quarter in licensing costs. We don't have to pay for any other extra costs. There isn't, for example, an extra cost for technical support. We just pay the licensing."
"I rate the platform’s pricing a seven out of ten."
"Pricing can be negotiated in situations where there will be heavy usage."
"The pricing model could be simplified."
"Licenses are paid on a yearly basis and the cost is quite high."
"The product is slightly expensive"
"I think payment can vary but it's a re-occurring fee that needs to be paid every year."
"I am very happy with the pricing."
"Its price is quite high as compared to other solutions, but it has a lot of features and good stability. They should reduce its price."
"Automation Anywhere is more reasonable than Blue Prism and UiPath in terms of cost."
"The solution prices are expensive. It would be more beneficial for customers to lower the pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Performing Arts
6%
Computer Software Company
12%
Educational Organization
10%
Performing Arts
10%
Manufacturing Company
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise8
Large Enterprise6
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise7
Large Enterprise21
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise14
Large Enterprise18
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
My main use case for Automate is automating my everyday tasks, such as reporting, task assignment, and updating proje...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing for Automate is affordable, even for a small organization, and it's well-packed and affordable.
What do you like most about Blue Prism Cloud?
It's easy to use, the interface, the the the the queries is which we use. It's user friendly.
What is your experience regarding pricing and costs for Blue Prism Cloud?
Concerning pricing, it's moderate now, but when it comes to the cloud, it is a bit expensive.
What needs improvement with Blue Prism Cloud?
The area for improvement in Blue Prism Cloud is the support component. Whenever I reach out to the Blue Prism communi...
What do you like most about BotFarm?
The product has increased efficiency and reduced the time spent on tasks.
What is your experience regarding pricing and costs for BotFarm?
The product is slightly expensive. In comparison to competitor tools like UiPath, BotFarm's cost is greater. Our orga...
What needs improvement with BotFarm?
The solution can improve the accuracy of hand-written data reading. In some situations, the data needs to be hand-wri...
 

Also Known As

HelpSystems Automate, Automate
Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Cabot Credit Management, Hovis, Utilita
Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever
Find out what your peers are saying about Blue Prism Cloud vs. BotFarm and other solutions. Updated: September 2025.
873,085 professionals have used our research since 2012.