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Blue Prism Cloud vs BotFarm comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Blue Prism Cloud
Ranking in Robotic Process Automation (RPA)
6th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
45
Ranking in other categories
No ranking in other categories
BotFarm
Ranking in Robotic Process Automation (RPA)
21st
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
36
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 2.0%, up from 1.0% compared to the previous year. The mindshare of Blue Prism Cloud is 1.5%, up from 1.1% compared to the previous year. The mindshare of BotFarm is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Automate2.0%
Blue Prism Cloud1.5%
BotFarm0.5%
Other96.0%
Robotic Process Automation (RPA)
 

Featured Reviews

Ibukun Shweta - PeerSpot reviewer
Automation optimizes scheduling, but improvements needed in error reporting and script execution
In my particular use case, for session management, it would be better if I could get a more granular view into connectivity issues to servers. Sometimes, although your flows or tasks are running as scheduled, connecting to the servers can hit a snag without alerts or error logs to check. Some servers might need patching or could be affected by network issues or latency. The workflow sometimes gets stuck without clarity on the errors. An explicit error report would be helpful, especially when the connection fails unexpectedly. It's complex to analyze problems that might arise from firewall issues or other anomalies that could hinder the flow from executing as expected. The depth of these connection challenges would benefit from better debugging capabilities. As for improvements, if Automate wasn't designed primarily for script execution, that's understandable. However, for Linux, I would prefer to see less complexity in workflows to achieve a natural completion of scripts. There are features, such as 'wait for terminal output,' that should more intuitively detect completion based on the shell prompt. Improving those aspects would make Automate more efficient for my needs. Regarding error reporting, I think Automate should offer better error reporting when connecting to servers. Currently, there are many instances where I see empty logs, indicating that, while tasks are scheduled, commands are not executing successfully. This is a significant concern, especially with critical workloads where visibility into errors is essential.
AyanBanerjee - PeerSpot reviewer
Automation and AI integration enhance performance and user experience
The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents. I believe more capabilities in that area could be beneficial. At the moment, I don't recall any specific features or functionalities missing from Blue Prism Cloud that come to mind. In terms of complexity, I find that Blue Prism Cloud is somewhat straightforward to use. Flexibility-wise, it engages well with Microsoft-based technologies. However, there are challenges with OCR capabilities that remain an issue. While there are readily available features that work well, the effectiveness does depend significantly on the type of use case I am implementing.
Ganesh-Subramanian - PeerSpot reviewer
Offers enhancement in data accuracy with low-code requirements and easy onboarding
It's a scalable product. In our organization, we sometimes write a script once and reuse it several times, which improves workflow efficiency. Our team inputs the datasets one by one or in a batch mode into BotFarm and schedules them or calls individually as needed. For instance, if one individual has 15 or 20 forms that need to be scanned and logged immediately, it's possible to implement with BotFarm and its scheduling operations. The solution is ideal for small and medium-sized enterprises and can fit in for large enterprises as well, depending upon the use case. For instance, if 100 agents are working across different locations through a mobile app, all the data from the agents can be stored in a common repository and scheduled. BotFarm can be configured based on the architecture and business operations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to connect to websites and pull data is the solution's most valuable feature."
"The most valuable features for my client are timing and scheduling."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"Web scraping is quite good since it offers a lot of possibilities."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"I would recommend Automate because it has made my work much easier."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"The most valuable feature is the customizability."
"The reusability of the solution is excellent. It's a superior feature - far superior to any other tool on the market."
"The technical support team of Blue Prism Cloud is very good...I rate the support a ten out of ten."
"Blue Prism Cloud is a stable solution."
"Blue Prism offers the whole package for LPR developers. It's a useful tool to automate anything. As an LPR developer, I think the most important feature is that it lets you get anything into blocks of code that you can use anywhere."
"It automates our accounts payable process, requiring no human interaction and saving us a hundred percent of the time."
"The most valuable feature of a non-programmer is diagrams. Someone from an IT background can find it easier to start automation."
"The user-friendly interface of Blue Prism Cloud is nice, and compared to the previous one, it has some advanced features such as drag and drop, PDF extraction, and accessing external applications with connectors, which has helped me design and automate processes."
"The most valuable features are the portals for extracting data from PDF files, appending data to SAP, automating the SAP, downloading reports, and mapping and creating the reports accordingly to your requirements."
"The main features of the solution are the IQ Bot and web-based automation."
"The most valuable features are PDF extraction and emailing."
"Productivity increased far more than thirty percent."
"The solution seems to offer high stability. We haven't seen any bugs or glitches. It doesn't crash or freeze."
"The initial setup is straightforward."
"The initial setup is pretty straightforward."
"The product has increased efficiency and reduced the time spent on tasks."
 

Cons

"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"The product also has a limited use case in some respects."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"Currently, there are many instances where I see empty logs, indicating that, while tasks are scheduled, commands are not executing successfully."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"Blue Prism Cloud's pricing needs to be improved because it is a little bit more costly than other automation tools like UIPath."
"The main issue is screen scraping with Blue Prism gives us a big challenge because we need to define which technologies are web-based have been built instead of by itself discovering the technology that it is built on."
"I believe they need to become more competitive within the market in order to maintain their market share. We were essentially a Blue Prism shop and sold Blue Prism, but because of the price point, many clients are now looking at competitors."
"Blue Prism is slightly difficult for the non-technical user."
"It would be useful if some of the information protocols came built within the app instead having to create them."
"Blue Prism might consider adding package options to allow users to come onboard in different ways that meet their needs rather than buying in to the whole package."
"There is room for improvement in the speed."
"Blue Prism Cloud needs to improve its AI capabilities."
"We have connectivity and integration with pretty much every single tech stack across the table that we have in the world, and there are a few areas that they don't do that well yet. I'd be looking for some improvement there, in terms of their integration with certain products."
"BotFarm newer version has been difficult to install, we have been in contact with the support on this matter."
"The solution doesn't have support like they used to. They need support. We have personnel of our own, but sometimes we need assistance beyond our own team."
"One aspect that can be improved is the accessibility of reusable components for developers. It relates to role-based access and accessibility."
"The only challenge that we have faced with BotFarm is that there is no continuous deployment. The whole world is moving to the DevOps model, but BotFarm is still not on the DevOps model. It should have integration with the DevOps model. The migration of the bots or bots pipeline is currently purely manual."
"I have called customer service three times and the experience has not been good. They do not offer 24/7 support, which forces us to wait till the next working day to solve a problem."
"The pricing of this product could be better."
"An area for improvement in BotFarm is that the communication between the Control Room and the Bot Client Missions isn't utilized well. There's also the issue with PCI DSS compliance or certain regulations that require a set of configurations that are not fully supported by BotFarm. The product should be certified or designed according to the required regulations in the finance industry to make it better."
 

Pricing and Cost Advice

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"It comes with a package that costs approximately $20,000 USD per year."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"Blue Prism Cloud's cost is very high."
"Though I don't have many details, I think Blue Prism Cloud is an expensive product compared to the other tools in the market since you need to pay for resources like machines."
"Blue Prism comes at a higher price point compared to other solutions on the market."
"The pricing is fine."
"Blue Prism Cloud’s pricing is fine for commercial usage."
"There are many RPA solutions available from different vendors and the pricing for Blue Prism is competitive."
"The licensing structure is complex and the minimum contract length is three years."
"The pricing for Blue Prism Cloud is two out of ten because it's higher than every other technology. My company is on a three-year Blue Prism Cloud license."
"The starter price is free."
"An unattended bot license costs around $5,000, whereas an attended bot license costs roughly $1,500."
"The pricing model could be simplified."
"The licensing is on a monthly basis."
"I think payment can vary but it's a re-occurring fee that needs to be paid every year."
"The pricing is fair."
"Pricing for this solution can be better."
"It is too expensive and not worth the price."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Performing Arts
6%
Computer Software Company
12%
Manufacturing Company
10%
Performing Arts
9%
Educational Organization
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise7
Large Enterprise4
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise7
Large Enterprise21
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise14
Large Enterprise18
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
The main purpose is for automation. That has been the purpose why I have been using it so far.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...
What do you like most about Blue Prism Cloud?
It's easy to use, the interface, the the the the queries is which we use. It's user friendly.
What is your experience regarding pricing and costs for Blue Prism Cloud?
Concerning pricing, it's moderate now, but when it comes to the cloud, it is a bit expensive.
What needs improvement with Blue Prism Cloud?
The area for improvement in Blue Prism Cloud is the support component. Whenever I reach out to the Blue Prism communi...
What do you like most about BotFarm?
The product has increased efficiency and reduced the time spent on tasks.
What is your experience regarding pricing and costs for BotFarm?
The product is slightly expensive. In comparison to competitor tools like UiPath, BotFarm's cost is greater. Our orga...
What needs improvement with BotFarm?
The solution can improve the accuracy of hand-written data reading. In some situations, the data needs to be hand-wri...
 

Also Known As

HelpSystems Automate, Automate
Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Cabot Credit Management, Hovis, Utilita
Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever
Find out what your peers are saying about Blue Prism Cloud vs. BotFarm and other solutions. Updated: July 2025.
867,445 professionals have used our research since 2012.