Blue Coat Advanced Web & Cloud Security [EOL] vs Cisco Umbrella comparison

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Broadcom and Cisco are both solutions in the Secure Web Gateways (SWG) category. Additionally, 66% of Broadcom users are willing to recommend the solution, compared to 97% of Cisco users who would recommend it.

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Executive SummaryUpdated on Sep 21, 2025

Cisco Umbrella and Blue Coat Advanced Web & Cloud Security are both key players in the internet security market, targeting businesses seeking cloud-based protection. Cisco Umbrella appears to have the advantage due to its affordability, scalability, and customer-focused support services.

Features: Cisco Umbrella provides integrated cloud security with DNS-layer protection, URL filtering, and proactive threat intelligence. Blue Coat Advanced Web & Cloud Security supplements thorough web protection with advanced threat detection, SSL inspection, and granular policy management.

Ease of Deployment and Customer Service: Cisco Umbrella offers a straightforward deployment process and responsive customer support, allowing for quick setup and problem-solving. Blue Coat presents robust deployment options but involves a more intricate setup requiring more time and resources.

Pricing and ROI: Cisco Umbrella typically offers a lower initial setup cost with a favorable return on investment due to transparent pricing models and scalability. Blue Coat comes with a higher cost, yet can deliver significant ROI through its extensive security features for companies able to fully utilize its capabilities.

To learn more, read our detailed Secure Web Gateways (SWG) Report (Updated: August 2026).

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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Muhammad Bahgat

Senior IT Security at ALEXBANK

Easy to change categories and has many ways to filter

The categorize formula is very helpful. Previously, we used the Cisco solution, where we could not choose how sites are categorized. Blue Coat updated a lot of sites I categorized. There are other valuable features as well, such as block by location, block by IP, allow by IP, and block by user name, domain, or group domain.

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Suresh-Sharma

Sr. Technical Executive at a computer software company with 11-50 employees

Has required extensive customization for non-technical users and still needs better simplification

Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"iboss is definitely very good in terms of service."

"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"Deploying iboss leads to good return on investment, estimated around 70% to 80%."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"This product is solid, fairly easy to use, and reliable."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

More iboss pros

"The content filters and SSL encryption are the most valuable features of this solution."

"The categorize formula is very helpful. Previously, we used the Cisco solution, where we could not choose how sites are categorized. Blue Coat updated a lot of sites I categorized. There are other valuable features as well, such as block by location, block by IP, allow by IP, and block by user name, domain, or group domain."

"If you need web services, this product covers your needs."

"The solution is very stable, and in four years we have not seen any issues with the product."

"It is user-friendly. It is easy to manage the solution."

"We use Cisco Umbrella for DNS filtering and as a secure gateway."

"We are very new users of the solution and are still in the exploration stages, but we are happy with the product thus far."

"I also think that the dashboard view is really helpful. Whenever sites get blocked, we get the details and the users who are connecting to them."

"If it didn't have a single pane of glass, we would not be using it. The single pane of glass gives you a one-stop shop. It's like going to Home Depot. You find all your stuff there. You can see all your threats and your endpoints. It's a very important feature and makes things very simple."

"Reports provide insight into internet usage and information helpful in creating QoS rules."

"I highly recommend SMBs and enterprises use it to enhance their network security with minimal cost through the OpenDNS cloud solution."

"We use it to provide cloud-based security services for our customers."

More Cisco Umbrella pros

Cons

"Its pricing could be better."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

More iboss cons

"Java does not completely work. We are dependent on Java and when the current console does not run with Java, it is a problem for us."

"The console visibility and the performance impact on the internet needs improvement."

"I would rate this solution a three out of ten."

"Every customer has to perform a manual backup, and automatic backing up is needed."

"Missing a real data leakage prevention solution."

"It needs better integration with external threat feeds to improve scoring."

"They should provide more integrations and bring things together so that there is a more standard feel to their platform. We also use Cisco ISE, and it has a very different feel from Cisco Umbrella."

"The pricing could always be a little bit better."

"It could be more secure. It would be better if they provided a transferring proxy as an add-on and more integration."

"The prices need to go lower. The price of technology is just crazy."

"Cisco Umbrella does not have a Malware Protection engine itself."

"There are a couple of interface issues. I know that they say that there are feature enhancements that are noted. For example, we've got the Cisco Meraki security appliances, and there, we geofence our company to where we're allowed to send and receive traffic. So, in our case, by default, we only allow traffic to six different countries, which allows us to effectively prevent traffic for the majority of bad players in the world, but they don't give you an easy way to do that in Cisco Umbrella. With Cisco Meraki, I can specify or pick the countries. I can say that I want to only allow traffic from these six countries, and I'm done. With Cisco Umbrella, I have to rely on the fact that they're going to prevent traffic to other countries. They're going to decide if it's good or bad."

More Cisco Umbrella cons

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is expensive compared to one of its competitors."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"The overall pricing for iboss is very competitive and transparent."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"The cost is much higher compared to other proxies."

"Cisco has a set price for a single license up to 100, but whenever we get over 100, we have to ask for a quote."

"It needs a better price point."

"Its price for us is quite expensive because it's a subscription, and we just use it for the DNS log. So, for us, it's quite expensive."

"We have a security Enterprise Agreement with Cisco, so the pricing is good."

"The price is quite good."

"The product is pricey compared to Cisco Firepower."

"As an educational partner, we get better licensing structures. We are very happy with that. It has been very nice that Cisco has partnered with the educational sector to bring that."

"We did a good negotiation, and at the moment, its price is fine."

More Cisco Umbrella pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

Comms Service Provider

Computer Software Company

No data available

Computer Software Company

14%

Manufacturing Company

Financial Services Firm

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	8
Large Enterprise	10

No data available

By reviewers
Company Size	Count
Small Business	50
Midsize Enterprise	31
Large Enterprise	51

Questions from the Community

What needs improvement with iboss?

I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...

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What is your primary use case for iboss?

I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...

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What is your experience regarding pricing and costs for iboss?

My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...

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Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

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Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?

Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...

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What is your experience regarding pricing and costs for Cisco Umbrella?

The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...

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Comparisons

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Netskope vs iboss

Compared 9% of the time

Fortinet FortiGate vs iboss

Compared 7% of the time

FortiSASE vs iboss

Compared 6% of the time

Zscaler Internet Access vs iboss

Compared 5% of the time

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Prisma Access by Palo Alto Networks vs Blue Coat Advanced Web & Cloud Security [EOL]

Compared 60% of the time

Forcepoint Secure Web Gateway vs Blue Coat Advanced Web & Cloud Security [EOL]

Compared 16% of the time

Netskope vs Blue Coat Advanced Web & Cloud Security [EOL]

Compared 16% of the time

More Blue Coat Advanced Web & Cloud Security [EOL] Competitors

Zscaler Internet Access vs Cisco Umbrella

Compared 21% of the time

Palo Alto Networks DNS Security vs Cisco Umbrella

Compared 12% of the time

Cisco Secure Access vs Cisco Umbrella

Compared 4% of the time

Fortinet FortiGate vs Cisco Umbrella

Compared 3% of the time

Cloudflare vs Cisco Umbrella

Compared 2% of the time

More Cisco Umbrella Competitors

Product Reports

Buyer's Guide

iboss

September 2026

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Buyer's Guide

Secure Web Gateways (SWG)

August 2026

Blue Coat Advanced Web & Cloud Security [EOL] report

Download Blue Coat Advanced Web & Cloud Security [EOL] product report

Buyer's Guide

Cisco Umbrella

September 2026

Download Cisco Umbrella product report

Also Known As

iBoss Cloud Platform

No data available

OpenDNS

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

The Blue Coat proxy-based architecture serves as the foundation for the Advanced Web Security solutions, and is delivered as a cloud service, on-premise appliance or a hybrid of the two. They combine the critical security functions you need to safely adopt cloud and mobile technologies, while strengthening your security and compliance:

ProxySG (On-Premise Appliance)
Web Security Service (Cloud Service)
Mobile Device Security Service
Content Analysis
Malware Analysis

Broadcom

Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.

Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.

What are the key features of Cisco Umbrella?

DNS Security: Provides leading protection by managing DNS queries and blocking malicious sites.
Web Filtering: Offers granular control over web content to safeguard internet usage.
Ease of Integration: Fits well into existing infrastructures, simplifying deployment and use.
Intuitive Management: Single-pane management streamlines administration and enhances usability.
Cloud-Based Flexibility: Supports secure remote work environments.

What benefits can users expect from using Cisco Umbrella?

Superior Threat Protection: Reduces risk by effectively detecting and preventing cyber threats.
Consistent Security: Provides uniform protection across network environments.
Efficiency and Visibility: Leverages comprehensive reporting for better security insights.
Easy Deployment: Quick and straightforward setup with minimal disruption.

Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.

Cisco

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Information Not Available

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

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