Blue Coat Advanced Web & Cloud Security [EOL] vs Cisco Umbrella comparison

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Broadcom and Cisco are both solutions in the Secure Web Gateways (SWG) category. Additionally, 66% of Broadcom users are willing to recommend the solution, compared to 97% of Cisco users who would recommend it.

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Executive SummaryUpdated on Sep 21, 2025

Cisco Umbrella and Blue Coat Advanced Web & Cloud Security are both key players in the internet security market, targeting businesses seeking cloud-based protection. Cisco Umbrella appears to have the advantage due to its affordability, scalability, and customer-focused support services.

Features: Cisco Umbrella provides integrated cloud security with DNS-layer protection, URL filtering, and proactive threat intelligence. Blue Coat Advanced Web & Cloud Security supplements thorough web protection with advanced threat detection, SSL inspection, and granular policy management.

Ease of Deployment and Customer Service: Cisco Umbrella offers a straightforward deployment process and responsive customer support, allowing for quick setup and problem-solving. Blue Coat presents robust deployment options but involves a more intricate setup requiring more time and resources.

Pricing and ROI: Cisco Umbrella typically offers a lower initial setup cost with a favorable return on investment due to transparent pricing models and scalability. Blue Coat comes with a higher cost, yet can deliver significant ROI through its extensive security features for companies able to fully utilize its capabilities.

To learn more, read our detailed Secure Web Gateways (SWG) Report (Updated: October 2026).

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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Muhammad Bahgat

Senior IT Security at ALEXBANK

Easy to change categories and has many ways to filter

The categorize formula is very helpful. Previously, we used the Cisco solution, where we could not choose how sites are categorized. Blue Coat updated a lot of sites I categorized. There are other valuable features as well, such as block by location, block by IP, allow by IP, and block by user name, domain, or group domain.

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KamranJameel

Head Of IT at a financial services firm with 51-200 employees

Secure browsing has protected users from DNS threats and improves malware defense

The major issue is that sometimes when you install the client, it shows you protected and displays that it is live with the backend servers and everything. However, in reality, it was not getting any feed from the main client and is just sending your traffic to open DNS, which sometimes causes an issue because the protection you have implemented can be breached by users. The primary thing that Cisco Umbrella lacked most of the time is their client. Previously, they had a separate Cisco client. Now they have merged everything into the Cisco Secure Endpoint client—one client for everything, for Cisco Endpoint, for Cisco AnyConnect, and for Cisco Umbrella, which they did probably in 2025.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I recommend iboss for organizations looking for strong cloud-based web security and centralized access control."

"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."

"Technical support is pretty sharp and very responsive."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"From a corporate perspective, I understand that it's important to keep the company data safe."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."

More iboss pros

"The categorize formula is very helpful. Previously, we used the Cisco solution, where we could not choose how sites are categorized. Blue Coat updated a lot of sites I categorized. There are other valuable features as well, such as block by location, block by IP, allow by IP, and block by user name, domain, or group domain."

"The solution is very stable, and in four years we have not seen any issues with the product."

"The content filters and SSL encryption are the most valuable features of this solution."

"If you need web services, this product covers your needs."

"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."

"The most valuable feature is its ability to detect if a URL has malware or is vulnerable."

"Any time someone went off the network, the AnyConnect client had the Umbrella agent built in, and it would realize when their computer connected that they were not on the corporate network. It would monitor and they would have pretty close to the same rules that they had to follow when they were in the office, regarding what kind of website browsing they could do."

"From a DNS perspective, Cisco Umbrella is the number-one technology now."

"OpenDNS is either a good complement to your existing web content filtering solution at the enterprise level, or it is a good free or easy-to-deploy alternative for home and SMB use."

"Cisco Umbrella allows us to see threats in real time."

"For me, it's important that I get a connection to my corporate network in a secure and fast way. This product just runs in the background and doesn't need any attention. For me, as a user, it's perfect."

"As far as the IT infrastructure team goes, we're all happy with the product; it definitely takes a lot of load off of our plate and it's been functioning very efficiently and effectively, doing everything we need it to do."

More Cisco Umbrella pros

Cons

"I would like to see simpler dashboards, more detailed reporting, and faster performance in iboss."

"The endpoint-type solution is an area that needs some improvement."

"The dashboards for local use could be better."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"The reporting feature needs improvement."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

More iboss cons

"The console visibility and the performance impact on the internet needs improvement."

"I would rate this solution a three out of ten."

"Every customer has to perform a manual backup, and automatic backing up is needed."

"Java does not completely work. We are dependent on Java and when the current console does not run with Java, it is a problem for us."

"Sometimes there are some lags, and I have to refresh multiple times to access parts of the dashboards. Sometimes the dashboard pages crash and I'm not sure why, so that's one area for improvement."

"They can maybe simplify the configuration. For example, sometimes, the proxy part is quite difficult, and that's why we didn't deploy that."

"Improvement could be made in the area of detailed reporting analytics broken down by client name for individual custom reporting."

"It's a very new product, so it's quite immature at the moment. It can be more user friendly."

"Security, overall, can always be improved."

"Although Cisco Umbrella has an excellent global network footprint, there is still room for improvement and growth in this area. Additionally, there are bandwidth limitations associated with the connectors that need to be addressed. To be a viable solution for larger offices, Cisco Umbrella must continue to expand and improve its capabilities in these areas."

"The pricing could be improved."

"I would like to have more applications being recorded."

More Cisco Umbrella cons

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is expensive compared to one of its competitors."

"The cost is much higher compared to other proxies."

"The price is fair, and the licensing cost is based on the number of users. We have seen a good ROI."

"As an educational partner, we get better licensing structures. We are very happy with that. It has been very nice that Cisco has partnered with the educational sector to bring that."

"The pricing model is easier compared to some of the other solutions, and it is also competitive."

"Its value exceeds its pricing."

"The price could be lower."

"Cisco Umbrella is expensive and could be cheaper."

"The licensing part for Umbrella is really flexible."

"In my opinion, Cisco Umbrella now has a good price in the basic packages. When it comes to Cisco Umbrella SIG Essentials package and Cisco Umbrella Secure Internet Gateway (SIG) Advantage package, it depends on whether the project has a good price or not"

More Cisco Umbrella pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Construction Company

No data available

Computer Software Company

14%

Manufacturing Company

Outsourcing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	8
Large Enterprise	15

No data available

By reviewers
Company Size	Count
Small Business	51
Midsize Enterprise	31
Large Enterprise	51

Questions from the Community

What needs improvement with iboss?

iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...

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What is your primary use case for iboss?

iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...

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What is your experience regarding pricing and costs for iboss?

The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...

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Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

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Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?

Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...

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What is your experience regarding pricing and costs for Cisco Umbrella?

My experience with pricing, setup cost, and licensing reveals that the pricing is acceptable, but it is marginally a ...

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Comparisons

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Netskope vs iboss

Compared 8% of the time

Fortinet FortiGate vs iboss

Compared 7% of the time

FortiSASE vs iboss

Compared 5% of the time

Zscaler Internet Access vs iboss

Compared 5% of the time

More iboss Competitors

Prisma Access by Palo Alto Networks vs Blue Coat Advanced Web & Cloud Security [EOL]

Compared 57% of the time

Netskope vs Blue Coat Advanced Web & Cloud Security [EOL]

Compared 15% of the time

Forcepoint Secure Web Gateway vs Blue Coat Advanced Web & Cloud Security [EOL]

Compared 14% of the time

Zscaler Internet Access vs Blue Coat Advanced Web & Cloud Security [EOL]

Compared 7% of the time

More Blue Coat Advanced Web & Cloud Security [EOL] Competitors

Zscaler Internet Access vs Cisco Umbrella

Compared 23% of the time

Palo Alto Networks DNS Security vs Cisco Umbrella

Compared 13% of the time

Cisco Secure Access vs Cisco Umbrella

Compared 4% of the time

Fortinet FortiGate vs Cisco Umbrella

Compared 3% of the time

Check Point Web Gateway vs Cisco Umbrella

Compared 2% of the time

More Cisco Umbrella Competitors

Product Reports

Buyer's Guide

iboss

October 2026

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Buyer's Guide

Secure Web Gateways (SWG)

October 2026

Blue Coat Advanced Web & Cloud Security [EOL] report

Download Blue Coat Advanced Web & Cloud Security [EOL] product report

Buyer's Guide

Cisco Umbrella

October 2026

Download Cisco Umbrella product report

Also Known As

iBoss Cloud Platform

No data available

OpenDNS

Overview

iboss is the Zero Trust SASE platform that gives organizations complete visibility and governance over their AI, data, and applications through one unified platform, one console, one policy engine, and one data lake.

Your endpoints may already stop malware. Your data and application activity can still be invisible. iboss decrypts and understands every connection, then turns that signal into answers security leaders can act on.

The platform leads with three capabilities in this order: AI Security and Visibility, Data Security and Visibility, and App Visibility and Control. Zero Trust Network Access, VPN replacement, and SD-WAN sit underneath as the access fabric that carries those three. Trusted by global enterprises and government agencies.

What are the most important features of Iboss?

- AI Security and Visibility: conversation capture, shadow-AI discovery, AI DLP, and agent governance across Claude, Co-Work, ChatGPT, Gemini, and Grok, and emerging services.

- Data Security and Visibility: full SSL/TLS decryption, deep content inspection, MIP label compliance, and one-click compliance reporting.

- App Visibility and Control: signatureless CASB, dual risk scoring, in-app controls, and SSPM for major SaaS.

- Containerized Zero Trust SASE: dedicated containers, isolated SSL keys, one console, one policy engine, one data lake.

- Access fabric: ZTNA, VPN replacement, and SD-WAN under the same platform.

What benefits should users consider in reviews?

- Complete visibility over AI, data, and applications from one platform instead of separate point tools.

- Encrypted traffic is inspected by default so data decisions use content and context together.

- Shadow SaaS and new web tools appear as they are used, with enforceable controls in one console.

- Native data sovereignty through dedicated containers, in-region inspection, and per-customer SSL key custody.

- Scale proven in published materials: 10M+ users, 100+ countries, 150B+ transactions, 2.5B+ threats blocked.

Economic buyers are CISOs, CIOs, and VPs of Security. Champions include security architects, network and infrastructure leaders, SecOps, and GRC. Primary segments: enterprise and business, financial services, government (including FedRAMP Gov Cloud), healthcare, manufacturing, legal and professional services, retail and hospitality, and MSP/MSSP partners. Education, including K-12, is one vertical among these.

iboss

The Blue Coat proxy-based architecture serves as the foundation for the Advanced Web Security solutions, and is delivered as a cloud service, on-premise appliance or a hybrid of the two. They combine the critical security functions you need to safely adopt cloud and mobile technologies, while strengthening your security and compliance:

ProxySG (On-Premise Appliance)
Web Security Service (Cloud Service)
Mobile Device Security Service
Content Analysis
Malware Analysis

Broadcom

Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.

Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.

What are the key features of Cisco Umbrella?

DNS Security: Provides leading protection by managing DNS queries and blocking malicious sites.
Web Filtering: Offers granular control over web content to safeguard internet usage.
Ease of Integration: Fits well into existing infrastructures, simplifying deployment and use.
Intuitive Management: Single-pane management streamlines administration and enhances usability.
Cloud-Based Flexibility: Supports secure remote work environments.

What benefits can users expect from using Cisco Umbrella?

Superior Threat Protection: Reduces risk by effectively detecting and preventing cyber threats.
Consistent Security: Provides uniform protection across network environments.
Efficiency and Visibility: Leverages comprehensive reporting for better security insights.
Easy Deployment: Quick and straightforward setup with minimal disruption.

Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.

Cisco

Sample Customers

Trusted by global enterprises and government agencies.

Information Not Available

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

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October 2026

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