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Blackberry Dynamics Apps vs Kandji comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Blackberry Dynamics Apps
Ranking in Endpoint Detection and Response (EDR)
68th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Kandji
Ranking in Endpoint Detection and Response (EDR)
12th
Average Rating
8.8
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
Vulnerability Management (20th), Mobile Device Management (MDM) (3rd), Enterprise Mobility Management (EMM) (3rd)
 

Mindshare comparison

As of October 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.9% compared to the previous year. The mindshare of Blackberry Dynamics Apps is 0.5%, up from 0.1% compared to the previous year. The mindshare of Kandji is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
Kandji0.5%
Blackberry Dynamics Apps0.5%
Other95.3%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sukkanta Banerjee - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 10,001+ employees
A way for users to manage their credentials on the go using a stable, and scalable app
I give the solution an eight out of ten. It's hard to comment on the number of users because the feature is completely for corporate employees who have Blackberry devices, so it's hard to track how many users there are. I advise making your decision to use the solution based on the usage in the company or the demand of the business, which you are running based on the demand.
CD
SysAdmin at a recreational facilities/services company with 11-50 employees
Strong security structure has supported fast Mac and iOS administration with minimal IT effort
One area for improvement for Kandji would be having a bigger suite of applications. I noticed that some of the niche apps our data software firm needs were not in the regular library. We were able to use the custom app feature to create those apps ourselves, but I would love it if Kandji could expand the library. I also wish Kandji could lock down different ports on MacBooks based on which ones we wanted to shut down, and I hope there is an easier way to sandbox people's bring your own device devices because when we're doing SOC 2, it really wants us to sandbox things so that if someone were to take a device that is not ours, we could delete just our data off there and not theirs. An improvement needed for Kandji would be the ability to remote into devices. I would appreciate something that is really reliable for that without having to buy third-party software.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is a new generation XDR that has a lot of artificial intelligence modules."
"We can visualize and control the activities in the environment from anywhere."
"Based on my experience, I would recommend Cortex XDR by Palo Alto Networks to other people."
"It'll not slow down your system when compared to others."
"Cortex XDR by Palo Alto Networks has changed the way my security team detects, investigates, and responds to threats, as we are able to see the files, unwanted files, unsecured files, and unauthorized files, so we are quarantining them."
"Cortex XDR by Palo Alto Networks is easy to use and does not consume a lot of hardware resources."
"Cortex is the best tool for endpoint detection, and I have used it to verify hashes or domains to identify malicious activity, trigger playbooks that automate and gather endpoint logs, block malicious processes, and update incident tickets, showcasing end-to-end processes with automation in investigation and reducing the analysis workflow."
"The anti-exploit is impenetrable. We chose Traps because it is the only product that we were not able to get anything past."
"The resetting option and creating a password is a very useful on-the-go feature, which gives a user a good experience, obviously a hassle-free experience."
"The mail is without a doubt the most valuable."
"Their technical support is actually quite good."
"The solution is very easy to set up."
"Kandji has positively impacted my organization by allowing us to better assist and it allows for a better user experience, a better kind of fleet management."
"Kandji has positively impacted my organization because many things happen through Kandji, especially on the laptops and desktops at the infrastructure workspace level."
"The customer support at Kandji is phenomenal and is the best I have experienced from any vendor."
"After deploying Kandji, I see a return on investment because the IT workload is reduced due to automated and faster employee onboarding, and we also have fewer support tickets because we do not have to manually install the software as employees can use Kandji Self Service and install the software on their own."
"Kandji has positively impacted my organization because it helps us be more secure and enforce compliance."
"The best features Kandji offers are that it was easy to use, required low technology knowledge, and provided quick and good support."
"After switching to Kandji, we have seen a return on investment, specifically in human resource savings."
"Kandji has positively impacted our organization by making it so we feel confident in our security structure, and we feel confident that we can pass SOC 2 every year because we know that Kandji is doing what it says it's doing."
 

Cons

"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"It is a complex solution to implement."
"We had a problem with getting our older endpoints up to date, but their newest updates have been really good. I've been pleased with it in terms of what our needs are. It's doing what we want it to do."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"I have seen lagging with Cortex XDR by Palo Alto Networks. There was one time when we faced a threat actor trying to gain access to our system. When our team utilized the tool, we were all on the same dashboard and we faced a lag issue at that time of around five minutes, which was quite significant."
"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"The solution can never really be an on-premises solution based simply on the way it is set up. It needs metadata to run and improve. Having an on-premises solution would cut it off from making improvements."
"The tool needs to be improved in terms of integration and interface."
"The solution can be improved by adding more features in which the content could be synced."
"The user interface could be improved. It was clunky at times."
"Kandji can definitely be improved by the complexity. I feel we cannot necessarily tweak the Blueprints in the ways that we need to or there are just complex one-off situations where we need more customization and more ability to run custom scripts."
"One way Kandji can be improved is through pricing, as other market providers comparatively have a lower price."
"One area for improvement for Kandji would be having a bigger suite of applications."
"While I do not have anything specific to add about the features, I do think there is a lack of flexibility in Kandji."
"In Kandji, I see a drawback related to the remote wipe function."
"I rated Kandji an eight because the laptop needs to be connected to Wi-Fi to erase it."
"I believe Kandji can be improved by having more self-service options, as users can complete a few steps before reaching out to IT support, which will give us more context on the issue."
"Kandji should give open customization."
 

Pricing and Cost Advice

"The pricing is okay, although direct support can be expensive."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"The cost depends on your chosen license type, like Pro or other licenses."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"It has a yearly renewal."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"The solution is expensive. It's pricing is on a yearly-basis."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"I am not able to remember the amount, but users have to subscribe for a certain amount, so once they subscribe, the amount gets sent."
"We had a licensing package of $500,000 for three years."
"Users have to pay a yearly licensing fee for Kandji, which is expensive."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
10%
No data available
Comms Service Provider
14%
Outsourcing Company
12%
Financial Services Firm
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
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Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Kandji?
My experience with pricing, setup cost, and licensing is that we are using nearly 100 machines in Kandji, which comes...
What needs improvement with Kandji?
One thing I have noticed is that Kandji is mainly for Mac devices. We cannot manage Windows devices on Kandji. This i...
What is your primary use case for Kandji?
Kandji, which is now called Hero, is used for mobile device management. We use it to manage Mac devices, Apple device...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
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Find out what your peers are saying about Blackberry Dynamics Apps vs. Kandji and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.