BizFlow vs Hyland OnBase comparison

BizFlow and Hyland are both solutions in the Business Process Management (BPM) category. BizFlow is ranked #27 with an average rating of 8.0, while Hyland is ranked #17 with an average rating of 7.7. BizFlow holds a 0.2% mindshare in BPM, compared to Hyland’s 0.4% mindshare. Additionally, 100% of BizFlow users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

BizFlow

Read 3 BizFlow reviews

204 Views
200 Comparison Views

100% willing to recommend

Hyland OnBase

Read 13 Hyland OnBase reviews

3,080 Views
339 Comparison Views

100% willing to recommend

BizFlow

Hyland OnBase

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Executive SummaryUpdated on Dec 18, 2024

BizFlow and Hyland OnBase compete in the enterprise software market. Hyland OnBase holds an advantage with its advanced feature set, offering greater value for investment.

Features: BizFlow is valued for robust process automation, customizable workflows, and enhanced operational efficiency. Hyland OnBase offers comprehensive document management, powerful integration options, and a complete content management suite. Hyland OnBase's extensive feature set adds utility for diverse business needs.

Ease of Deployment and Customer Service: BizFlow provides straightforward deployment with dedicated customer support, simplifying setup. Hyland OnBase allows flexible deployment for both on-premises and cloud, with reliable technical support. Hyland OnBase's deployment is adaptable for various IT infrastructures, while BizFlow offers direct customer interaction.

Pricing and ROI: BizFlow is known for its competitive pricing, appealing to those seeking cost-effective solutions with satisfactory ROI. Hyland OnBase may have higher initial costs but offers substantial ROI through extensive functionality that lowers long-term expenses. BizFlow's affordability draws budget-conscious buyers, while Hyland OnBase justifies its cost with long-term benefits.

To learn more, read our detailed BizFlow vs. Hyland OnBase Report (Updated: July 2025).

Buyer's Guide

BizFlow vs. Hyland OnBase

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BizFlow

Ranking in Business Process Management (BPM)

27th

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Hyland OnBase

Ranking in Business Process Management (BPM)

17th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (5th), Low-Code Development Platforms (13th)

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of BizFlow is 0.2%, up from 0.1% compared to the previous year. The mindshare of Hyland OnBase is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Satya Singh

Human Resource Executive at MetLife

Seamless automation for workflows, customizable and UI friendly

I would rate the stability a seven out of ten because other tools in the market have extra capabilities that BizFlow doesn't have yet. They have some built-in capabilities and AI features, and everyone is thinking about how to implement AI in their area. I haven't seen any updates from BizFlow on this, but they might plan to implement it soon. However, we don't have this capability right now. This could be one reason why people might move from BizFlow to another tool. For example, with Nintex, we can integrate Google Cloud and achieve some functionality from Google Cloud as well. IBM also introduced some free tests in their DPM services with AI. These are good things in the market right now.

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Srinivas Rao Kagitha

Senior Onbase Developer & Administrator at HTC Global Services (INDIA) Private

Offers good dashboards and reports but fails to offer better migration features

The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There are so many advantages. First things, like we have a seamless automation capability available here in BizFlow. Totally customizable, UI we can create, and the third-party integration is also achievable. Not with the in-built functionality, but with custom code and all, we can achieve that thing also."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"The product's initial setup phase is not difficult."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"Its most valuable aspect is its flexibility"

"The solution's most valuable features are integration and flexibility."

More Hyland OnBase pros

Cons

"Nintex provided an in-built functionality. Like integration-related things, so many service types are available. You just have to configure it. So, such kinds of things decrease the timing of development. So, it is missing in Bizflow."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"The application could potentially be more open-source, allowing integration with more solutions."

"Software malfunctioning usually occurs when we receive documents from external sources."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

More Hyland OnBase cons

Pricing and Cost Advice

"Pricing is a main concern for any organization, but some big organizations may find it affordable. For example, in Indian currency, it would be around 1,000 per license for a BizFlow license."

"OnBase is reasonably priced."

"The tool's price is high."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"The solution costs around $6,000 per month."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

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Top Industries

By visitors reading reviews

No data available

Government

14%

Financial Services Firm

13%

Computer Software Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about BizFlow?

There are so many advantages. First things, like we have a seamless automation capability available here in BizFlow. Totally customizable, UI we can create, and the third-party integration is also ...

See all answers

What is your experience regarding pricing and costs for BizFlow?

Pricing is a main concern for any organization, but some big organizations may find it affordable. For example, in Indian currency, it would be around 1,000 per license for a BizFlow license. Where...

See all answers

What needs improvement with BizFlow?

Nintex provided an in-built functionality. Like integration-related things, so many service types are available. You just have to configure it. So, such kinds of things decrease the timing of devel...

See all answers

What do you like most about Hyland OnBase?

The solution is very developed and we are not taking full advantage of its functionalities.

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What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

See all answers

What needs improvement with Hyland OnBase?

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...

See all answers

Comparisons

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Product Reports

Buyer's Guide

BizFlow

July 2025

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Buyer's Guide

Hyland OnBase

July 2025

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Also Known As

No data available

OnBase

Overview

Business process management & workflow automation software; designed to work with people and with existing systems.

BizFlow

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Sample Customers

The Immigration and Custom Enforcement, The Federal Motor Carrier Safety Administration, Naval Special Warfare, Jardine Lloyd Thompson, Premier Pensions Management Ltd, Continental AG, Samsung Heavy Industries, Brazos Higher Education Service Corporation

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Buyer's Guide

BizFlow vs. Hyland OnBase

July 2025

Free Report: BizFlow vs. Hyland OnBase

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