BizFlow vs Hyland OnBase comparison

BizFlow and Hyland are both solutions in the Business Process Management (BPM) category. BizFlow is ranked #41, while Hyland is ranked #15 with an average rating of 7.6. BizFlow holds a 0.8% mindshare in BPM, compared to Hyland’s 1.4% mindshare. Additionally, 100% of BizFlow users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

BizFlow

Read 3 BizFlow reviews

493 Views
488 Comparison Views

100% willing to recommend

Hyland OnBase

Read 13 Hyland OnBase reviews

4,371 Views
1,005 Comparison Views

100% willing to recommend

BizFlow

Hyland OnBase

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Executive SummaryUpdated on Dec 18, 2024

BizFlow and Hyland OnBase compete in the enterprise software market. Hyland OnBase holds an advantage with its advanced feature set, offering greater value for investment.

Features: BizFlow is valued for robust process automation, customizable workflows, and enhanced operational efficiency. Hyland OnBase offers comprehensive document management, powerful integration options, and a complete content management suite. Hyland OnBase's extensive feature set adds utility for diverse business needs.

Ease of Deployment and Customer Service: BizFlow provides straightforward deployment with dedicated customer support, simplifying setup. Hyland OnBase allows flexible deployment for both on-premises and cloud, with reliable technical support. Hyland OnBase's deployment is adaptable for various IT infrastructures, while BizFlow offers direct customer interaction.

Pricing and ROI: BizFlow is known for its competitive pricing, appealing to those seeking cost-effective solutions with satisfactory ROI. Hyland OnBase may have higher initial costs but offers substantial ROI through extensive functionality that lowers long-term expenses. BizFlow's affordability draws budget-conscious buyers, while Hyland OnBase justifies its cost with long-term benefits.

To learn more, read our detailed BizFlow vs. Hyland OnBase Report (Updated: December 2025).

Buyer's Guide

BizFlow vs. Hyland OnBase

December 2025

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Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BizFlow

Ranking in Business Process Management (BPM)

41st

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Hyland OnBase

Ranking in Business Process Management (BPM)

15th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (6th), Low-Code Development Platforms (12th)

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of BizFlow is 0.8%, up from 0.1% compared to the previous year. The mindshare of Hyland OnBase is 1.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Hyland OnBase	1.4%
BizFlow	0.8%
Other	97.8%

Business Process Management (BPM)

Featured Reviews

Satya Singh

Human Resource Executive at MetLife

Seamless automation for workflows, customizable and UI friendly

I would rate the stability a seven out of ten because other tools in the market have extra capabilities that BizFlow doesn't have yet. They have some built-in capabilities and AI features, and everyone is thinking about how to implement AI in their area. I haven't seen any updates from BizFlow on this, but they might plan to implement it soon. However, we don't have this capability right now. This could be one reason why people might move from BizFlow to another tool. For example, with Nintex, we can integrate Google Cloud and achieve some functionality from Google Cloud as well. IBM also introduced some free tests in their DPM services with AI. These are good things in the market right now.

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reviewer1981395

Product owner at a computer software company with 10,001+ employees

Seamless data management enhances security while monolithic architecture and reporting need improvements

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There are so many advantages. First things, like we have a seamless automation capability available here in BizFlow. Totally customizable, UI we can create, and the third-party integration is also achievable. Not with the in-built functionality, but with custom code and all, we can achieve that thing also."

"The solution is very developed and we are not taking full advantage of its functionalities."

"The product's initial setup phase is not difficult."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"Its most valuable aspect is its flexibility"

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"The solution's most valuable features are integration and flexibility."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

More Hyland OnBase pros

Cons

"Nintex provided an in-built functionality. Like integration-related things, so many service types are available. You just have to configure it. So, such kinds of things decrease the timing of development. So, it is missing in Bizflow."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"The migration is a bit difficult in the tool."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"Software malfunctioning usually occurs when we receive documents from external sources."

"The solution’s initial setup is a little difficult."

More Hyland OnBase cons

Pricing and Cost Advice

"Pricing is a main concern for any organization, but some big organizations may find it affordable. For example, in Indian currency, it would be around 1,000 per license for a BizFlow license."

"The solution costs around $6,000 per month."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"OnBase is reasonably priced."

"The tool's price is high."

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Top Industries

By visitors reading reviews

No data available

Government

12%

Financial Services Firm

12%

Computer Software Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	8

Questions from the Community

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What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

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What needs improvement with Hyland OnBase?

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What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

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Comparisons

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Compared 46% of the time

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Compared 27% of the time

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Compared 27% of the time

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OpenText Content Management vs Hyland OnBase

Compared 10% of the time

Alfresco vs Hyland OnBase

Compared 8% of the time

OpenText Documentum Content Management vs Hyland OnBase

Compared 8% of the time

IBM FileNet vs Hyland OnBase

Compared 7% of the time

SharePoint vs Hyland OnBase

Compared 7% of the time

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Product Reports

Buyer's Guide

BizFlow

January 2026

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Buyer's Guide

Hyland OnBase

January 2026

Download Hyland OnBase product report

Also Known As

No data available

OnBase

Overview

Business process management & workflow automation software; designed to work with people and with existing systems.

BizFlow

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Sample Customers

The Immigration and Custom Enforcement, The Federal Motor Carrier Safety Administration, Naval Special Warfare, Jardine Lloyd Thompson, Premier Pensions Management Ltd, Continental AG, Samsung Heavy Industries, Brazos Higher Education Service Corporation

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Buyer's Guide

BizFlow vs. Hyland OnBase

December 2025

Free Report: BizFlow vs. Hyland OnBase

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