


Find out what your peers are saying about Camunda, Microsoft, Bizagi and others in Business Process Design.
IBM Blueworks Live seems very easy to use compared to similar products on the market.
The product did what it was supposed to do for the documentation development I was engaged in.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
Support deserves a rating of nine out of ten.
The tool was easy enough to use.
We didn't use customer service extensively, but our questions were answered when needed.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
IBM Blueworks Live is easily scalable, but it can be expensive to scale and there may be some limitations.
For the on-premise version, there aren't speed challenges, but sometimes the server goes down, preventing work.
The decision map could be improved to allow more than three options at a decision point.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
Normal business users or consultants cannot perform the installation as it requires extensive technical knowledge.
I would prefer an on-premises solution for IBM Blueworks Live, and this could be a recommendation.
The product can always get better as the industry changes.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
The free version of Visual Paradigm does not incur any setup costs and offers a set of usable features.
I purchased Visual Paradigm on my own, and it was competitively priced.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
IBM Blueworks Live helps improve operational efficiency, especially where requirements are uncertain and clarity is needed.
IBM Blueworks Live provides clear ROI as it saves both time and money.
In other drawing programs, if I moved a box, I had to move the arrow, but Visual Paradigm handled those tasks automatically.
It is user-friendly, and as you become more familiar with its deep features, you might consider upgrading to the paid version for more complex projects.
| Product | Mindshare (%) |
|---|---|
| Bizagi | 9.4% |
| Visual Paradigm | 4.4% |
| IBM Blueworks Live | 3.0% |
| Other | 83.2% |

| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 18 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 5 |
| Large Enterprise | 7 |
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
IBM Blueworks Live is a cloud-based business process modeling tool that helps you discover, map and document your processes. It is easy to use, allowing you to learn and perform business process modeling in minutes.
With Blueworks Live you can:
Simplify business process modeling
Quickly build business processes in a straightforward, cloud-based interface designed for both IT and business users.
Improve process efficiency and accuracy
A central process repository eliminates version control and consistency issues by providing users real-time access to process workflows.
Enhance cross-team collaboration
A shared team workspace engages all business process owners, encouraging cross-team participation and continuous process improvement.