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BMC TrueSight Orchestration vs Bizagi comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bizagi
Ranking in Process Automation
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
83
Ranking in other categories
Business Process Design (4th), Business Process Management (BPM) (5th), Rapid Application Development Software (14th), Low-Code Development Platforms (9th), No-Code Development Platforms (5th), Process Mining (6th)
BMC TrueSight Orchestration
Ranking in Process Automation
20th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Process Automation category, the mindshare of Bizagi is 5.8%, down from 8.4% compared to the previous year. The mindshare of BMC TrueSight Orchestration is 0.8%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
HarshalDeore - PeerSpot reviewer
Ready to use, with no need for customization
We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that it is compatible with Visual Studio and .NET, and we can program it. Its speed is very good, and it is also stable and easy to deploy."
"The visualizations and attachments provided by the product are valuable."
"Bizagi is a very useful tool because it does not require you to program. The user logic is very easy to understand even for people who are not engineers or developers."
"It is easy to use and easy to learn. It is also fully compatible with BPMN virtual tool. Bizagi is very fast in responding to and fixing the issues."
"Great software for managing my business. I think this is the best business process management software."
"The API is pretty straightforward."
"Very user friendly and a professional solution."
"The solution offers a free version of their product."
"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."
"The product has a very good triggering mechanism."
"This solution is scalable."
"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"
"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."
"I find the provisioning to be the most valuable."
"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."
"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."
 

Cons

"It needs some better notation functionality."
"One of the features which could be improved is machine learning. Even though this product has been working on this topic, we can see that it still requires improvement."
"There could be more documentation."
"From a developer's point of view, an improvement in the layout would make the UI better."
"The open source version lacks the option to publish."
"Can be difficult for new users."
"The technical support is not fast enough and should be improved."
"It should provide the ability to create a simple application. It can be used for database modeling diagrams and forms, but it should also support CRUD, that is, create, read, update and delete."
"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."
"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."
"The solution is not user-friendly."
"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."
"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."
"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."
"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."
"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."
 

Pricing and Cost Advice

"It is expensive."
"It is not expensive."
"I was using the free version."
"Some solutions are completely free. One would be the business process diagramming tool, the server beneath it, and the automation tool. You don't need to pay to map the business process, but you would need to when you want to execute any of the commands. So, basically, they lure you in with a free ride, and when you want to scale the solution, you'll have to pay for it."
"Bizagi is totally free for modeling."
"This is a free solution."
"The Bizagi modeler can be downloaded free of charge."
"The product must improve its cost."
"There is a huge cost saving with BMC TrueSight compared to other solutions."
"Licensing is per lot, or per agent — one agent is one license."
"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."
"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Government
9%
Manufacturing Company
8%
Computer Software Company
18%
Financial Services Firm
18%
Insurance Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
What do you like most about BMC TrueSight Orchestration?
The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...
What needs improvement with BMC TrueSight Orchestration?
We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.
What is your primary use case for BMC TrueSight Orchestration?
BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.
 

Also Known As

No data available
TrueSight Orchestration, Atrium Orchestrator
 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Ameritas, Buckeye Partners, KNAB, Dex Media, News UK
Find out what your peers are saying about BMC TrueSight Orchestration vs. Bizagi and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.