BMC TrueSight Orchestration vs Bizagi comparison

Bizagi and BMC are both solutions in the Process Automation category. Bizagi is ranked #8 with an average rating of 8.4, while BMC is ranked #24 with an average rating of 7.7. Bizagi holds a 6.7% mindshare in PA, compared to BMC’s 0.6% mindshare. Additionally, 92% of Bizagi users are willing to recommend the solution, compared to 87% of BMC users who would recommend it.

Bizagi

Read 81 Bizagi reviews

3,180 Views
2,843 Comparison Views

92% willing to recommend

BMC TrueSight Orchestration

Read 9 BMC TrueSight Orchestration reviews

446 Views
280 Comparison Views

87% willing to recommend

Bizagi

BMC TrueSight Orchestration

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

BMC TrueSight Orchestration and Bizagi compete in the domain of business process automation and IT operations management. BMC TrueSight Orchestration may have an upper hand due to its advanced integration capabilities, whereas Bizagi is noted for its user-friendly design tools and versatility across different scenarios.

Features: BMC TrueSight Orchestration's primary features include robust integration with IT systems, efficient automation of repetitive tasks, and comprehensive ecosystem support. Bizagi shines in process modeling, low-code development, and its capability to handle complex workflows.

Room for Improvement: BMC TrueSight Orchestration can enhance user interface customization, simplify integration processes, and improve scalability for smaller enterprises. Bizagi, while effective, can improve in handling larger datasets, refining integration error detection, and expanding its free version's features.

Ease of Deployment and Customer Service: BMC TrueSight Orchestration is lauded for its extensive support services and structured deployment model in IT frameworks. Bizagi offers an efficient deployment process with substantial focus on improving business efficiency through adaptable processes, making it suitable for businesses aiming for rapid deployment with less IT involvement.

Pricing and ROI: BMC TrueSight Orchestration typically involves higher initial costs, justified by its robust integration features and potential for improving IT operations. In contrast, Bizagi provides competitive pricing with a focus on high ROI through quick deployment and adaptability, appealing to businesses emphasizing time-to-market efficiency rather than IT-heavy environments.

To learn more, read our detailed BMC TrueSight Orchestration vs. Bizagi Report (Updated: April 2025).

Buyer's Guide

BMC TrueSight Orchestration vs. Bizagi

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bizagi

Ranking in Process Automation

8th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (6th), Business Process Management (BPM) (6th), Rapid Application Development Software (15th), Low-Code Development Platforms (11th), No-Code Development Platforms (4th), Process Mining (5th)

BMC TrueSight Orchestration

Ranking in Process Automation

24th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Process Automation category, the mindshare of Bizagi is 6.7%, down from 8.5% compared to the previous year. The mindshare of BMC TrueSight Orchestration is 0.6%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Paparao Nadipineni

Architect at Evoke

Enables budget review efficiency with open source advantages and workflow orchestration

Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.

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Ilhami Arikan

Cloud Services Automation Technologies Manager at Garanti Teknoloji

An orchestration tool to automate the end-to-end process with a need to improve its user experience

In BMC TrueSight Orchestration, login is just text-based, so it's really hard to find the problem. We cannot see the ongoing running jobs or interfere with them on an interface. So it's unavailable. There are some restrictions about the permissions, especially the level of the permissions, even though there is not very much there. It's a little bit hard to use clients' development tools, so the user experience may be improved. There is room for improvement for the local team.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The user interface is very good, making it easy for business people to understand."

"I very much like the reusable rules and forms, and the way Bizagi controls the process flow. I also like the document generating system to generate PDFs and then .doc files with information gathered from a flow. At the end of a process, you can generate a document that can be printed."

"The product enables the users to automate the processes and provides a good user experience."

"Its cost is the most valuable. It is not as expensive. It is also easy to make different types of processes for the users."

"Great software for managing my business. I think this is the best business process management software."

"The API is pretty straightforward."

"Agility is most valuable because we can develop so much faster than other tools. We can make requirements, develop, and go out to production much faster. So, agility in the software cycle is most valuable."

"It has an easy to use interface which final users accepted with much more enthusiasm than our ERP (SAP)."

More Bizagi pros

"This solution is scalable."

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"I find the provisioning to be the most valuable."

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

"The product has a very good triggering mechanism."

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"The initial setup is easy. The deployment was done in an hour."

More BMC TrueSight Orchestration pros

Cons

"Bizagi could be improved by more automation and machine learning. Now that I'm learning more about data analyzers, I'm realizing that many people have problems with data and how to understand them."

"Bizagi doesn't have integrations with other solutions, such as ERP systems. In the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult. Its scalability can also be improved. It is good for a startup, but when you need something more complex, it is not good."

"It is difficult to drive ROI on types of processes involving complex business rules."

"I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet."

"The solution is a bit heavy on resources and has slowed down my computer."

"The tool is expensive and it should improve its pricing."

"The product used to have a simulation feature, which I had used quite often. However, it's since been discontinued. It might have originally been a paid feature. It would be nice if they could bring it back and offer it for free."

"The free version could be better. Some of the templates and all the functionalities aren't available in the free version. I've been trying to check some maps, for example, organizational maps or a model on organization hierarchy. Apparently, there seems to be no template. You have to create your own. I am not sure if there are templates, but I've not really seen any. I think that there's room for improvement."

More Bizagi cons

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"The solution is not user-friendly."

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."

More BMC TrueSight Orchestration cons

Pricing and Cost Advice

"This solution would be expensive for a company that has a lot of users."

"Make sure that your requirements are explicitly defined from the outset. This will help you choose the right setup and licensing for your needs."

"We didn't use the licensed versions where you could exactly go into automatization. However, we looked at the pricing in the beginning, and the only thing that I remember is that it was too expensive for the things we were using because our clients would also have to license the product. One client said that it was too expensive for the benefit they get out of it."

"The price could be lower."

"Some solutions are completely free. One would be the business process diagramming tool, the server beneath it, and the automation tool. You don't need to pay to map the business process, but you would need to when you want to execute any of the commands. So, basically, they lure you in with a free ride, and when you want to scale the solution, you'll have to pay for it."

"If they can freeze the pricing in a contract, I advise them to do so."

"It is on par with other BPM tools, but not as expensive as Pega nor Appian."

"The Bizagi modeler can be downloaded free of charge."

More Bizagi pricing and cost advice

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"Licensing is per lot, or per agent — one agent is one license."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

12%

Government

Manufacturing Company

Computer Software Company

20%

Financial Services Firm

19%

Insurance Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...

See all answers

What do you like most about Bizagi?

The natural notation is the best feature of Bizagi because it makes it compatible with other products.

See all answers

What is your experience regarding pricing and costs for Bizagi?

Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.

See all answers

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

See all answers

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

See all answers

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

See all answers

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Compared 20% of the time

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Compared 6% of the time

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Compared 6% of the time

Appian vs Bizagi

Compared 5% of the time

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Product Reports

Buyer's Guide

Bizagi

April 2025

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Buyer's Guide

BMC TrueSight Orchestration

April 2025

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Also Known As

No data available

TrueSight Orchestration, Atrium Orchestrator

Overview

Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com

Bizagi

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

Buyer's Guide

BMC TrueSight Orchestration vs. Bizagi

April 2025

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Find out what your peers are saying about BMC TrueSight Orchestration vs. Bizagi and other solutions. Updated: April 2025.

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