BMC TrueSight Orchestration vs Bizagi comparison

Bizagi and BMC Helix are both solutions in the Process Automation category. Bizagi is ranked #8 with an average rating of 8.4, while BMC Helix is ranked #20 with an average rating of 9.0. Bizagi holds a 4.3% mindshare in PA, compared to BMC Helix’s 1.3% mindshare. Additionally, 92% of Bizagi users are willing to recommend the solution, compared to 87% of BMC Helix users who would recommend it.

Bizagi

Read 84 Bizagi reviews

7,597 Views
2,659 Comparison Views

92% willing to recommend

BMC TrueSight Orchestration

Read 9 BMC TrueSight Orchestration reviews

842 Views
690 Comparison Views

87% willing to recommend

Bizagi

BMC TrueSight Orchestration

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

BMC TrueSight Orchestration and Bizagi compete in the domain of business process automation and IT operations management. BMC TrueSight Orchestration may have an upper hand due to its advanced integration capabilities, whereas Bizagi is noted for its user-friendly design tools and versatility across different scenarios.

Features: BMC TrueSight Orchestration's primary features include robust integration with IT systems, efficient automation of repetitive tasks, and comprehensive ecosystem support. Bizagi shines in process modeling, low-code development, and its capability to handle complex workflows.

Room for Improvement: BMC TrueSight Orchestration can enhance user interface customization, simplify integration processes, and improve scalability for smaller enterprises. Bizagi, while effective, can improve in handling larger datasets, refining integration error detection, and expanding its free version's features.

Ease of Deployment and Customer Service: BMC TrueSight Orchestration is lauded for its extensive support services and structured deployment model in IT frameworks. Bizagi offers an efficient deployment process with substantial focus on improving business efficiency through adaptable processes, making it suitable for businesses aiming for rapid deployment with less IT involvement.

Pricing and ROI: BMC TrueSight Orchestration typically involves higher initial costs, justified by its robust integration features and potential for improving IT operations. In contrast, Bizagi provides competitive pricing with a focus on high ROI through quick deployment and adaptability, appealing to businesses emphasizing time-to-market efficiency rather than IT-heavy environments.

To learn more, read our detailed BMC TrueSight Orchestration vs. Bizagi Report (Updated: December 2025).

Buyer's Guide

BMC TrueSight Orchestration vs. Bizagi

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bizagi

Ranking in Process Automation

8th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Business Process Design (3rd), Business Process Management (BPM) (9th), Rapid Application Development Software (16th), Low-Code Development Platforms (11th), No-Code Development Platforms (5th), Process Mining (7th), Business Orchestration and Automation Technologies (13th)

BMC TrueSight Orchestration

Ranking in Process Automation

20th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Process Automation category, the mindshare of Bizagi is 4.3%, down from 7.7% compared to the previous year. The mindshare of BMC TrueSight Orchestration is 1.3%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
Bizagi	4.3%
BMC TrueSight Orchestration	1.3%
Other	94.4%

Process Automation

Featured Reviews

Fred_Lee

Enterprise Architect at a mining and metals company with 10,001+ employees

Intuitive toolset engages users effectively in agile projects

I would recommend Bizagi depending on the maturity of the organization. For those just starting, it's a good tool to get into business modeling. In more mature environments, I might not pick this toolset because it doesn't integrate with live systems well. Overall, I would rate Bizagi between eight to nine.

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HarshalDeore

Solutions Architect at Parseq

Ready to use, with no need for customization

We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Very, very stable."

"It improves visibility and quality, and basically, it avoids human errors."

"I very much like the reusable rules and forms, and the way Bizagi controls the process flow. I also like the document generating system to generate PDFs and then .doc files with information gathered from a flow. At the end of a process, you can generate a document that can be printed."

"Bizagi has rich functionalities; compared to other BPMN tools, it has more features."

"The most valuable feature is the organizational modeling capability."

"The product allowed users to connect with flow chart elements with ease."

"Bizagi is a very useful tool because it does not require you to program. The user logic is very easy to understand even for people who are not engineers or developers."

"The free online Help and E-Learning is very strong."

More Bizagi pros

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"This solution is scalable."

"I find the provisioning to be the most valuable."

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

"The product has a very good triggering mechanism."

"The initial setup is easy. The deployment was done in an hour."

More BMC TrueSight Orchestration pros

Cons

"Framework approach, which extends to reusability in tools, like Pega, for deployment management could be improved."

"I would like to see more in terms of analytics and better reporting."

"I'm not really satisfied with the reporting aspect."

"The free version could be better. Some of the templates and all the functionalities aren't available in the free version. I've been trying to check some maps, for example, organizational maps or a model on organization hierarchy. Apparently, there seems to be no template. You have to create your own. I am not sure if there are templates, but I've not really seen any. I think that there's room for improvement."

"Cloud support for their process mapping tool could be better. To map all your processes in any way and call your data, you need to download their on-premise setup or their desktop setup. Cloud support for process mapping is limited, and they should work on that."

"Governance is lacking, as with many easy-to-use tools. The scalability could be improved as well."

"There is no direct scalability option. We can install the same, and using a load balancer, we can improve the scalability features."

"Enhancing data generation methods for easier printing and refining the file attachment and user interface to optimize usability."

More Bizagi cons

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"The solution is not user-friendly."

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

More BMC TrueSight Orchestration cons

Pricing and Cost Advice

"I think that its price is reasonable."

"We didn't use the licensed versions where you could exactly go into automatization. However, we looked at the pricing in the beginning, and the only thing that I remember is that it was too expensive for the things we were using because our clients would also have to license the product. One client said that it was too expensive for the benefit they get out of it."

"It is expensive."

"I used to be very pleased with the pricing. Now, it's a bit more complicated. I don't remember exactly, however, it might be $10 a month per user."

"Its price is reasonable."

"Bizagi is totally free for modeling."

"My company uses the free version of the product."

"When we were working with the on-premises solution, the licenses were a little bit expensive because we had to buy one by one a package of a hundred licenses, whereas now, we are working with the cloud solution, and it has a different cost. It's a different business model because we pay the license for the developers, but the cost is by the environment, and we have unlimited licenses. The business model is different now, but the benefit ratio is good."

More Bizagi pricing and cost advice

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"Licensing is per lot, or per agent — one agent is one license."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"There is a huge cost saving with BMC TrueSight compared to other solutions."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Government

Manufacturing Company

Financial Services Firm

16%

Healthcare Company

13%

Outsourcing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	42
Midsize Enterprise	16
Large Enterprise	36

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...

See all answers

What do you like most about Bizagi?

The natural notation is the best feature of Bizagi because it makes it compatible with other products.

See all answers

What is your experience regarding pricing and costs for Bizagi?

Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.

See all answers

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

See all answers

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

See all answers

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

See all answers

Comparisons

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Compared 25% of the time

Camunda vs Bizagi

Compared 15% of the time

SAP Signavio Process Manager vs Bizagi

Compared 4% of the time

Appian vs Bizagi

Compared 4% of the time

Lucidchart vs Bizagi

Compared 4% of the time

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Control-M vs BMC TrueSight Orchestration

Compared 25% of the time

Fortra's Automate vs BMC TrueSight Orchestration

Compared 14% of the time

F5 BIG-IQ vs BMC TrueSight Orchestration

Compared 13% of the time

Microsoft System Center Orchestrator vs BMC TrueSight Orchestration

Compared 11% of the time

ServiceNow Orchestration vs BMC TrueSight Orchestration

Compared 10% of the time

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Product Reports

Buyer's Guide

Bizagi

January 2026

Download Bizagi product report

Buyer's Guide

BMC TrueSight Orchestration

January 2026

Download BMC TrueSight Orchestration product report

Also Known As

No data available

TrueSight Orchestration, Atrium Orchestrator

Overview

Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com

Bizagi

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC Helix

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

Buyer's Guide

BMC TrueSight Orchestration vs. Bizagi

December 2025

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